Gaurav Singhania

Professional Summary
 A Master Business Administration in Human Resource with nearly 12 Years of Experience in HR &
Operations, Recruitment, Manpower Planning & Budgeting, Performance Management, Employee
Engagement and Training Development.
 Experienced in Hospital Management & Administration and HR operations within the tech industry.
 Successful in motivating staff through clear communication and outstanding organization skills
 Recognized for creating and nurturing a positive work environment that fosters employee well-
being and growth.
 Proficient in leading HR teams, developing company policies, and ensuring strict legal compliance.
 Demonstrated track record of improving employee relations, driving strategic HR initiatives, and
contributing significantly to organizational growth.
 People-oriented and results-driven professional with an in-depth understanding of HR laws and
regulations in United States.
 Successfully led HR teams, providing direction and support to achieve departmental and
organizational goals.
 Effectively mentored and developed HR staff, fostering their growth and ensuring a high level of
team efficiency.
 Spearheaded the development and implementation of comprehensive HR policies and procedures
tailored to the tech industry's unique needs.
 Ensured alignment of policies with local labor laws and industry best practices.
 Maintained meticulous adherence to HR laws and regulations, mitigating compliance risks and
protecting the organization.
 Instrumental in creating a positive workplace culture that values employee engagement and well-
being.
 Implemented initiatives that improved employee relations, resulting in increased job satisfaction and
retention.
 Designed and executed strategic HR programs that aligned with the company's overall goals and
vision.
 These initiatives played a pivotal role in driving employee productivity and organizational growth.
 Played a key role in contributing to the company's growth by strategically managing the workforce,
optimizing talent acquisition, and retaining top talent.
 Experience in HR System & Policies
 Led talent acquisition efforts, ensuring the recruitment of high-caliber professionals within the tech
industry.
 Implemented effective recruitment strategies and tools to identify and hire top talent.
 Implemented training and development programs to enhance employee skills and capabilities,
fostering career growth and skill development.
 Developed and managed performance evaluation systems to provide constructive feedback, enhance
employee performance, and support career progression.
  Skillfully resolved workplace conflicts and grievances, maintaining a harmonious work
environment.
 Guided the organization through periods of change and growth, ensuring smooth transitions and
minimal disruption to operations.
 Leveraged data-driven insights to make informed HR decisions, track key performance indicators,
and support data-based HR strategies.

AREAS OF EXPERTISE:

 HR Policy Execution Recruitment Performance Management

 Training and Development Employee Relations / Welfare Talent Pool Selection
 MIS Reports Competency Mapping Statutory Compliance
 Hospital Management Project Management

SOFTWARE SKILLS:
Operating System: Windows 98/97/ ubuntu & Internet Technologies
Packages: MS Office,
Quick Books: Payroll ERP software
Sound in ERP Software: Payroll, Mobile App Attendance and online HR Applications

Professional Experience
HR Manager
[Previous Company Name, Software House]
[City, State]
[Dates of Employment]

 Maintain the work structure by updating job requirements and job descriptions for all positions.
 To initiate employee recruitment (as per requirements of different departments) which includes release
of advertisements, screening of applications, fixing interviews etc.
 Induction / Joining formalities / Issue ID Card’s / Attendance Mobile App - New Joinees
 To issue appointment letters to duly selected staff and organize their induction and orientation.
 Designed and implemented company policies that fostered a healthy and productive work
environment, reflecting the organization's values.
 Managed day-to-day HR operations, including leave and attendance tracking, maintaining
meticulous employee files and HR filing systems.
 Coordinated confirmation interviews at the expiry of the probationary period, ensuring a smooth
transition for employees.
 Assisted with the implementation and revision of HR policies and procedures at the Head Office to
ensure compliance and best practices.
 Handled staff grievances, collaborated with management on grievance resolution, analyzed repeated
grievances, and recommended corrective measures.
  Provided counseling and support to employees when necessary.
 Maintained organized files and documents for all employees, including staff and trainees, and
managed records related to HR Policies.
 Defined and tracked roles and goals for key positions and talents, aligning workforce performance
with organizational objectives.
 Formalized metrics and managed performance reviews, enabling professional development and
growth opportunities for employees.
 Led and supported various admin activities, streamlining operations and ensuring optimal facility
management.
 Managed facility maintenance comprehensively, including security, housekeeping, security systems,
and vendor relationships.
 Maintained positive relations with government bodies, facilitating local support and assistance.
 Coordinated transportation and canteen systems for employees across the organization, optimizing
services.
 Oversaw vendor identification, negotiation, and project fulfillment, maintaining effective vendor
relationships.
 Established continuous backup for emergency services and coordinated with vendors during critical
situations.
 Suggested welfare and incentive schemes to boost productivity and enhance staff motivation.
 Developed comprehensive onboarding programs for new hires, significantly improving employee
integration and satisfaction.
 Conducted exit interviews, analyzed feedback, and implemented strategies for continuous
improvement.
 Led the HR department, setting objectives for the team and tracking progress to align with
organizational goals.
 Manpower Planning & Budgeting, Talent Sourcing & Positioning
 Oversaw the annual performance review process, facilitating effective feedback and performance
improvement strategies.

Senior HR Officer
[Previous Company Name, Software House]
[City, State]
[Dates of Employment]

 Maintained employee relations by addressing concerns, resolving conflicts, and promoting a

positive work environment.
 Managed staff succession planning and promotion, identifying and developing high-potential
employees.
 Oversaw the proper issuance of identity cards, uniforms, lockers, and other essentials for new
employees.
 Ensured the timely completion of staff performance appraisal exercises across all departments.
  Managed employee retention strategies and welfare programs to create a positive work
environment.
 Ensured adherence to quality standards in center operations, upholding excellence in clinical and
administrative protocols.
 Provided prompt, courteous, and efficient service to all stakeholders, enhancing customer
satisfaction.
 Optimized facility utilization and managed upgradation initiatives in collaboration with GM -
Operations.
 Established and maintained MIS in critical areas to support monitoring, reporting, and problem-
solving.
 Ensured compliance with relevant statutory requirements and norms, enhancing operational
efficiency.
 Enabled employee development by specifying job competencies and providing training
opportunities.
 Handled medico-legal issues in conjunction with GM - Operations, ensuring legal compliance.
 Implemented cost-cutting measures to reduce expenditure and enhance profit margins.
 Conducted exit interviews to gather valuable feedback and insights from departing employees.
 Maintained compliance with statutory requirements, including EPF, ESI, Bonus, and Gratuity
payments.
 Assisted in the development and management of compensation and benefits plans, enhancing
employee satisfaction and retention.
 Supported the recruitment process and played a key role in the selection and hiring of top talent.
 Contributed to the implementation of an ERP system, streamlining HR processes and improving
operational efficiency.
HR Manager
[Previous Company Name]
[City, State]
[Dates of Employment]

 Assisted in crafting HR policies and documentation, ensuring compliance with industry standards
and organizational values.
 Efficiently processed payroll, designed salary structures, and managed attendance and leave records
for staff.
 Maintained an organized database in QuickBooks, generating employee codes for easy reference.
 Handled daily and monthly MIS reports, consistently updating and maintaining the employee
database.
 Managed time office functions, including leave and attendance management, to ensure accurate
records.
 Monitored and reviewed patient-related services to maintain a high degree of Customer Satisfaction
Index.
 Identified performance targets, evaluated performance against targets, and addressed deviations and
root causes.
 Assumed responsibility for bottom-line profitability and revenue generation in line with center
targets.
 Formulated strategic business plans and liaised with state and central department officials.
 Obtained and renewed registrations and licenses for the branch, monitoring expiration dates and
ensuring timely renewals.
 Addressed issues related to local statutory bodies and took necessary steps to resolve them.
 Implemented the Performance Appraisal Plan, finalized KRA's for departmental heads, and
evaluated staff performance, providing constructive feedback.
 Administered advances and coordinated various administrative activities.
 Played a pivotal role in drafting HR-related communications, including verification letters, visa
applications, and performance notices.
 Supported learning and development programs, organizing training sessions that contributed to
employee growth and development.
 Prepared regular reports for senior management, tracking key HR metrics and trends, and provided
insights for strategic decision-making.
 Ensured legal compliance with HR management practices, staying updated on HR laws, regulations,
and compliance requirements.