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Deputy Unit Manager

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0% found this document useful (0 votes)
20 views4 pages

Deputy Unit Manager

Uploaded by

stef74
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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For recruitment purposes only Date:

JOB PROFILE
Job Title Deputy Unit Manager – Job Family Social Care and
Residential Care Older Adults Inclusion
Department Adult Social Care and Health Job grade 10

Service Direct Care Benchmark This must be


ref confirmed with HR

Purpose of this role:

Support the CQC Registered Manager to deliver a high-quality 24-hour, 7 day residential
care service.

Key relationships:

Line Managed by Unit Manager

Supervisory responsibility for the allocated team of staff, which may include Senior Care
Worker, Care Worker, Catering, Domestic and Laundry staff

Allocation of tasks to Business Services

Advice and support to clients, families and their representatives, building good
relationships to promote rights, and independence

Build and manage good relationships throughout the department, agencies and partners

Participate in multi-disciplinary working groups to develop and implement new initiatives,


reinforce good practice and working methods

Key result areas include:

Assist with the management of a large and diverse workforce to deliver a responsive and
effective service. Undertake designated employee management activities in line with
service need and organisational policy.

Support the monitoring and continuous review of the quality and performance of the
service delivered to ensure compliance with both internal and external governance to
provide high quality care. Participate in the formal programme of service and
establishment inspection.

Champion good working practices across all areas of the service, challenging issues
where necessary, promoting a continuous improvement culture.

Support management of all allocated resource, including budget, building and equipment
in line with legislative, regulatory, corporate and departmental policies, to achieve best
value and maximum efficiency.
For recruitment purposes only Date:

Ensure systems and information are maintained in an accurate, safe and effective way, to
ensure the safety, well-being and protection of clients.

Support and maintain the emotional and physical welfare of clients through provision of a
planned and stimulating environment.

Proactively develop the service area, working collaboratively to embed policy, procedure
and improvement, including facilitation of changes of direction in line with guidance.

General Responsibilities:

Equality and Diversity


Actively support the Council’s Equality and Diversity policy.
Health and Safety
Ensure own compliance with the Council’s Health & Safety policy/procedures and that of
any resources you have responsibility for.
Risk Management
Identify opportunities and risks associated with the service and escalate/report to
management.
Information Security
Comply with the Council’s policies on information security including the ICT Security
Policy, Internet and Email Policy and Safe Haven Guidance.
For recruitment purposes only Date:

PERSON PROFILE

Job Title Deputy Unit Manager – Job Family Social Care and
Residential Care Older Adults Inclusion
Department Adult Social Care and Health Job grade 10

Service Direct Care Benchmark This must be


ref confirmed with HR

Essential Desirable Evidence

Experience Significant experience of working in Caring for older people A, I


a residential care setting
Caring for people with
Experience of supervising others, Dementia A, I
allocating work and monitoring
performance

Experience of engaging with the A, I


client group and their
representatives

Training others to instil new ways of A, I


working and best practice

Using a range of ICT packages, A, I


including bespoke software

Skills and Knowledge and understanding of Understanding of A, I


knowledge relevant legislation and procedural management
framework governing the area of techniques and
work processes

Ability to assess and plan A, I


appropriate support and understand
the appropriate ways to organise the
care of clients

Ability to deliver hands on care for A, I


clients with a range of needs

Budget and resource management A, I


skills

Understand the principles of treating A, I


others with dignity and respect

Understand the principles of person- A, I


centred dementia care
For recruitment purposes only Date:

Understanding of quality standards A, I


and the role these play in delivering
a high-quality service

Ability to use software and


associated technology to accurately
maintain systems

Good written communication skills to


produce reports and maintain
documentation

Personal Excellent organisation and time A, I


Effectiveness management ability to work in a
fast-paced environment and provide
effective supervision of workforce

Excellent communication skills to A, I


ensure effective communication to a
range of audiences, including clients
and their representatives

Excellent interpersonal, advisory, A, I


problem solving and decision-
making skills, and ability to empower
others to make decisions

Proven ability to work collaboratively A, I


with others and achieve shared
goals

Ability to work as part of a team or A, I


independently

Ability to work flexibly to meet the A, I


needs of a 24-hour, 7-day service

Ability to speak fluent English in A, I


order to be able to communicate
fully in the role with clients / the
public

Qualifications Education to a minimum of Level 3 D


in a relevant area, with post
qualifying experience.

Assessed by: A = Application form I = Interview T = Test D = Documentary Evidence

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