Confidential Page 1／64

Class TMB6 Department

Technical Manual Design Dept. 2, Development Div. 1
Number 9176－00
Development Headquarters
Approved Checked In Charge

Maintenance Service Manual 淺田 年英 橋本 修佑 Goto

Model Name UW-F4

Product Name Banknote Sorter

Manual Name Error Code Specifications

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3. List of Error Code

Unit code Error Code Level(*1) Contents

MC 2001～ 1 Sensor ON Error

2301～ 1 Sensor Adjustment Error
2901～ 1 Mortar Error
3101～ 1 Count Error (in the section)
3201～ 1 Retention Error (in the section)
3301～ 1 Gushing Out Error
3401～ 1 Diverting Error
3801～ 1 Impossible diverting error
4001～ 1 Mechanical Unset Error
4101～ 6 Communication Error Detected Main Software Unit (*2)
4201～ 6 Communication Error Detected Mechanical Control Unit (*2)
4401～ 6 Communication Error with BV unit (*2)
4501～ 5 BV Unit Download Error(*2)
4801～ 1 Retention error (on the sensor)
5101～ 1 Banknote length error
5301～ 1 Counter Overflow Error(*2)
5350 1 Transfer error
6001～ 1 Sensor Dust Error
7001～ 1 Sensor OFF Error
8101～ 1 Mechanical Behavior Error
8501～ 5 BV Hardware Error (*2)
8691～ 5 Electric Fan Error (*2)
8701～ 8 Electric Connector Error (*2)
8731～ 8 Power Disconnection Error (*2)
8751～ 7 Fuse Melting Error (*2)
8801～ 4 Stepping Mortar Driver Error (*2)
8831～ 4 Solenoid Driver Error (*2)
8861～ 4 DC Mortar Driver Error (*2)
8901 5 FPGA ERROR (*2)
8931 5 Voltage Error (*2)
8961～ 4 Ultrasonic Sensor Driver error (*2)
9001～ 5 Internal SD Card Error (*2)
9011～ 1 External SD Card Error
9101 1 Program runaway
9201～ 5 NAND Memory Error (*2)
9205 5 Stack Overflow Error (*2)
9210～ 5 Buffer Full Error
9220 5 Download File Error (*2)
9231 5 Sensor Adjustment Value Read Error (*2)
9301～ 5 SPI Memory Error (*2)
9401～ 5 Extra Stacker Error (*2)
9501～ 9 Program Error (Main program module) (*2)
9801～ 9 Program Error (Mechanical control module) (*2)
9901～ 1 Power Off during transaction
AP 0101～ - Application error (*2)
0201～ - Application file error (*2)
4001～ - Application startup error (*2)
5001～ - Application interface error (*2)
*1 Higher level error is taken priority over
*2 Turning power off is needed after occurring error.

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4. Detail of Error Code (Unit code: MC)
[2001～]Sensor On Error
Error code Outline
2XXX Sensor On error Receiver of the sensor could not get light even though sensor emitter turns on with full power.
(2001-2255) XXX shows sensor check code
Refer to 7.1 List of Sensor Check Code

2281 BV VP1L
Error detection method
2282 BV VP1R
2283 BV VP3L ・Error is judged from sensor state. Sensor state is checked after 20[ms] from sensor emitter turns on with full power.
2284 BV VP3R ・About for sensors which amount BV unit, Judged by sensor check response data from BV unit.
2285 BV line sensor LSA
2286 BV line sensor LSB
2287 BV fluorescent sensor FL Error detection timing
2290 BV magnetism sensor MG When executing sensor On check
2291 BV thickness sensor TC - After mechanical reset
- Before transaction
- After counting
- After recovering from power save mode
Recovery process
Confirm abnormalities according to guidance
Push [Reset] button

Cause Method of confirmation Countermeasure

Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board

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[2301～]Sensor Adjustment Error
Error code Outline
2XXX Sensor adjustment error Sensor adjustment failed
except for BV unit
(2301-2555) XXX is 300 added to the sensor code
Refer to 7.1List of Sensor Check Code
Error detection method
2561 USE1 output abnormality
Error is judged from the end state of sensor adjustment
2562 USE2 output abnormality
2563 USE3 output abnormality
2564 USE4 output abnormality
2565 USE5 output abnormality
2566 USE6 output abnormality Error detection timing
2567 USE7 output abnormality When executing sensor adjustment
2568 USE8 output abnormality
2569 USE9 output abnormality
2570 USE10 output abnormality
2571 USE11 output abnormality
2572 USE12 output abnormality Recovery process
2573 USE13 output abnormality Push [Reset] button
2574 USE14 output abnormality Readjust sensor (If output abnormality is occurrence, Readjust sensor after leaving more than an hour. Because of Ultrasonic sensor o
2575 USE15 output abnormality utput may be influenced by wind or other environment cause, execute sensor adjustment in state without external influences.)
2576 USE16 output abnormality

Cause Method of confirmation Countermeasure

Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board
Output abnormality Readjust sensor

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[2901～]Motor Error
Error code Outline
2901 BMA1 speed abnormality Speed abnormality: Motor rotation speed did not reach target speed, or motor did not rotate constant speed
2902 BMA2 speed abnormality Lock abnormality: Detect motor lock
2903 BMC1 speed abnormality Rotate abnormality: Fan motor did not rotate
2904 BMD1 speed abnormality
2905 BMD2 speed abnormality
Error detection method
2906 BMD3 speed abnormality
Speed abnormality: Error is judged from speed signal.
2907 BMD4 speed abnormality
The speed signal will be abnormal even after 3000 [ms] from the motor ON (retry is performed three times)
2908 BMD5 speed abnormality
The speed signal is abnormal continuously for 50 [ms] after the motor steady rotation
2909 BMD6 speed abnormality
Lock abnormality: Error is judged from motor FG signal.
2910 BMD7 speed abnormality
The difference from the previous motor FG signal is less than 45 (one rotation of the motor)
Rotate abnormality: Error is judged from light shielding state of fan rotation detection sensor
2941 BMA1 lock abnormality
The light shielding state of fan rotation detection sensor did not change for 500 ms
2942 BMA2 lock abnormality
2943 BMC1 lock abnormality Error detection timing
2944 BMD1 lock abnormality ・When motor start
2945 BMD2 lock abnormality ・During motor is rotating.
2946 BMD3 lock abnormality
2947 BMD4 lock abnormality
2948 BMD5 lock abnormality
2949 BMD6 lock abnormality Recovery process
2950 BMD7 lock abnormality Confirm abnormalities according to guidance
Push [Reset] button
2981 SMC1 rotate abnormality
2982 SMC2 rotate abnormality
2983 SMC3 rotate abnormality
2984 SMC4 rotate abnormality

Cause Method of confirmation Countermeasure

Position aberration, defect adjusting, biting by contaminants. Visually check the actuator Readjust actuator, remove contaminants
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Actuator defect, belt aberration, defect adjusting Confirm actuator behavior with “Actuator Check” (RAS) Replace actuator (unit), adjust or replace belt
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board
Transport abnormality Confirm note and hopper

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[3101～]Count Error (in the section)
Error code Outline
31XX Count error (in the section) Number of notes in transportation section was above permissible count
(XX is section code (Refer to 7.2 Transport Path Section about permissible count of each transport section)
Refer to 7.2 Transport Path Section)

Error detection method

Error is judged from number of notes. Number of banknotes are counted by the sensor at start point of each section.

Error detection timing

When the sensor at start point of each section is shielded by note during count.

Recovery process
Confirm abnormalities according to guidance
Push [Reset] button

Cause Method of confirmation Countermeasure

Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board
Transport abnormality Confirm note and hopper

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[3201～]Retention Error (in the section)
Error code Outline
32XX Retention error (in the section) Any notes could not be transported in permissible period.
(XX is transport path section code
Refer to 7.2 Transport Path Section)

Error detection method

Error is judged from transport timer value. The timer is started when the sensor at start point of each section is shielded by the ban
knote during count.

Error detection timing

When the transport timer of each section is timed up.

Recovery process
Confirm abnormalities according to guidance
Push [Reset] button

Cause Method of confirmation Countermeasure

Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Transfer belt defect Confirm the transfer path Repair belt position
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Diverter defect Replace solenoid
Confirm actuator behavior with “Actuator Check” (RAS)
Adjust diverter or replace diverter
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board
Transport abnormality Confirm note and hopper

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[3301～]Gushing Out Error
Error code Outline
33XX Gushing out error Sensor was shielded even though banknotes were not fed out.
(XX is transport path sensor code. Sensor was shielded even though previous sensors were not detect banknotes.
Refer to 7.3 Transport Path Sensor Table)

Error detection method

Error is judged from sensor output data and transporting data.

Error detection timing

・When count start
・When transport path sensor shielded

Recovery process
Confirm abnormalities according to guidance
Push [Reset] button

Cause Method of confirmation Countermeasure

Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Diverter defect Replace solenoid
Confirm actuator behavior with “Actuator Check” (RAS)
Adjust diverter or replace diverter
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board

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[3401～]Diverting Error
Error code Outline
34XX Diverting error Sensor was shielded even though the transport path was not destination of notes.
(XX is transport path sensor code.
Refer to 7.3 Transport Path Sensor Table)

Error detection method

Error is judged from transport path sensor output data and transporting data.
(However the sensor of RJ entrance is exception.)

Error detection timing

When transport path sensor shielded

Recovery process
Confirm abnormalities according to guidance
Push [Reset] button

Cause Method of confirmation Countermeasure

Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Diverter defect Replace solenoid
Confirm actuator behavior with “Actuator Check” (RAS)
Adjust diverter or replace diverter
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board

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[3801～]Impossible Diverting Error
Error code Outline
3801 Impossible diverting error (RSC1) There was some possibility of failing of diverting because interval between transporting notes was narrow.
3802 Impossible diverting error (RSD1)
3803 Impossible diverting error (RSD4)
3804 Impossible diverting error (RSD5)
3805 Impossible diverting error (RSD8)
Error detection method
3806 Impossible diverting error (RSD9)
Error is judged from interval between transporting notes and interval threshold.
3808 Impossible diverting error (RSD13)

Error detection timing

When transport path sensor shielded

Recovery process
Confirm abnormalities according to guidance
Push [Reset] button

Cause Method of confirmation Countermeasure

Note abnormality Confirm note Remove abnormality note
Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Diverter defect Replace solenoid
Confirm actuator behavior with “Actuator Check” (RAS)
Adjust diverter or replace diverter
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board
Transport abnormality Confirm note and hopper

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[4001～]Mechanical Unset Error
Error code Outline
4001 Main front cover set error (PIZ1) Unset of a cover or an unit was detected
4004 Main transfer unit set error (PID1)
4005 External 1 front cover set error (PID2)
4007 External 2 front cover set error (PID4)
4009 External 3 front cover set error (PID6)
Error detection method
Set detect sensors are used.

Error detection timing

・When power on
・During mechanical initializing and during count (If sensor detect unset for 50ms in a row)

Recovery process
Confirm abnormalities according to guidance
Push [Reset] button

Cause Method of confirmation Countermeasure

Cover or unit is out of typical position Check cover or unit Set cover or unit
Sensor mounting defect Check the installation of a sensor. Adjust installation of a sensor
Shading board defect Check the shading board Adjust installation of shading board, or replacing shading bo
ard
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board

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[4101～]Communication Error Detected Main Software Unit
Error code Outline
4112 Communication error Communication error was detected at main software unit
with mechanical control unit
4122 Communication error with BV unit

Error detection method

4112 : Error is judged from response data from mechanical control unit
4122 : Error is judged from response data from BV unit

Error detection timing

When main software receives response data

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board
BV unit defect Power Off/On and confirm whether machine has recovered Replace BV unit

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[4201～]Communication Error Detected Mechanical Control Unit
Error code Outline
4221 USB connection error with main software unit Communication error was detected at mechanical control unit

Error detection method

Error is judged from USB connection information

Error detection timing

When USB connection is used.

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[4401～]Communication Error with BV unit
Error code Outline
4401 Transmission timeout Communication error was detected at mechanical control unit
4402 Reception timeout
4411 NAK response Received data error
4412 NAK response BCC error
4413 NAK response overrun error
Error detection method
4414 NAK response framing error
Error is judged from BV unit response data
4415 NAK response undefined command error
4416 NAK response undefined data error
4417 NAK response timing error
4418 NAK response command format error
4419 NAK response undefined NAK code Error detection timing
4421 Response mismatch(Response) 440*: When Time-up is detected in DMA transfer
4422 Response mismatch(BCC) 441*: When NAK response is detected.
4431 Parity error 442*: When response data is checked
4432 Framing error 443*: When error interrupt occurs
4433 Overrun error
Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[4501～]BV Unit Download Error
Error code Outline
4501 Version mismatch error BV unit detected download error
4502 Designated step error
4503 Process error1:missing data
4504 Process error2:process error
4505 Process error3:no header received
Error detection method
4514 SUM error
Error is judged from result of BV download
4515 versions of board and software
4516 Header information error
4517 Write error: CPU-A/AP program
4518 Write error: FPGA-B configuration
4519 Write error: set value Error detection timing
4520 Write error: Judgment table When download is executed
4521 Write error: serial number table
4522 Write error: FPGA-c configuration
4523 Write error: ROM-c judgment table
4524 Write error: extension unit1
4525 Write error: extension unit2 Recovery process
4526 Write error: extension unit3 Power Off/On
4527 Write error: extension unit4 Redownload
4528 Write error: extension unit5
4529 Write error: extension unit6
4530 Write error: extension unit7
4531 Write error: extension unit8
Cause Method of confirmation Countermeasure
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board
Download File Error Check download file Update download file

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[4801～]Retention error (on the sensor)
Error code Outline
4801-48XX Retention error (on the sensor) Something retained on the sensor
(XX is transport path section code
Refer to 7.2 Transport Path Section)

Error detection method

Error is judged from sensor output data and retention time limit

Error detection timing

During count

Recovery process
Confirm abnormalities according to guidance
Push [Reset] button

Cause Method of confirmation Countermeasure

Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Diverter defect Replace solenoid
Confirm actuator behavior with “Actuator Check” (RAS)
Adjust diverter or replace diverter
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board
Transport abnormality Confirm note and hopper

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[5101～]Banknote Length Error
Error code Outline
51XX Banknote length error (because short) Notes with abnormally length was detected by sensor at stacker entrance
(5101-5149) (XX is stacker code.
Refer to 7.4 Stacker Code Table)

51XX Banknote length error (because long)

Error detection method
(5151-5199) (XX is stacker code.
Judged by mechanical clock value from light shading timing to light transmitting timing at stacker entrance sensor.
Refer to 7.4 Stacker Code Table)

Error detection timing

When stacker entrance sensor state changes from shading to light transmitting during count.

Recovery process
Confirm abnormalities according to guidance
Push [Reset] button

Cause Method of confirmation Countermeasure

Note abnormality Confirm note Remove abnormality note
Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Diverter defect Replace solenoid
Confirm actuator behavior with “Actuator Check” (RAS)
Adjust diverter or replace diverter
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board
Transport abnormality Confirm note and hopper

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[5301～]Counter Overflow Error
Error code Outline
5301 Counter overflow error The Counter which are shown below was become overflow.
・Number of reject notes
・Number of reject notes by reject factor
・Number of notes by each category
・Number of notes except for reject notes
・Number of notes passed through each sensor
Error detection method
Error is judged from counter and counter limit.

Error detection timing

When each counter is incremented

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Software defect Power Off/On and confirm whether machine has recovered Update software
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[5350～]Transfer Error
Error code Outline
5350 Jam data error Jam data was abnormal

Error detection method

Error is judged from jam data

Error detection timing

When counting end

Recovery process
Confirm abnormalities according to guidance
Push [Reset] button

Cause Method of confirmation Countermeasure

Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Diverter defect Replace solenoid
Confirm actuator behavior with “Actuator Check” (RAS)
Adjust diverter or replace diverter
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board
Transport abnormality Confirm note and hopper

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[6001～]Sensor Dust Error
Error code Outline
6XXX Sensor dust error Receiver of the sensor could not get light even though sensor emitter turns on with half power.
(6001-6255) XXX is sensor code
Refer to 7.1List of Sensor Check Code

6281 BV VP1L
Error detection method
6282 BV VP1R
6283 BV VP3L ・Sensor state is checked after 20 ms from sensor emitter turns on with full power.
6284 BV VP3R ・About for sensors which amount BV unit, Judged by sensor check response data from BV unit.
6285 BV line sensor LSA
6286 BV line sensor LSB
6287 BV fluorescent sensor FL Error detection timing
6290 BV magnetism sensor MG When executing sensor dust check
6291 BV thickness sensor TC - After mechanical reset
- After mechanical aging

Recovery process
Push [Reset] button

Cause Method of confirmation Countermeasure

Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board

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[7001～]Sensor Off Error
Error code Outline
7XXX Sensor off error Receiver of the sensor was not shielded even though sensor emitter turns off
(7001-7255) XXX is sensor code
Refer to 7.1 List of Sensor Check Code

Error detection method

・Error is judged from sensor state. Sensor state is checked after 30 ms from sensor emitter turns off.

Error detection timing

When executing sensor Off check
- After mechanical reset
- After mechanical aging
- After recovering from power save mode

Recovery process
Push [Reset] button

Cause Method of confirmation Countermeasure

Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board

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[8101～]Mechanical Behavior Error
Error code Outline
8101 Notes holder defect (behavior to upper position) Mechanical defect was decided
8102 Notes holder defect (behavior to lower position)

8111 Feeding behavior defect (gum position)

Error detection method
Error is judged from output of position detecting sensor and specified time of mechanical behavior

Error detection timing

When behavior time is exceeding specified time

Recovery process
Push [Reset] button

Cause Method of confirmation Countermeasure

Dirt, dust, flaw or adhesion of foreign matter on the sensor Confirm periphery of the sensor Clean or replace sensor
Sensor mounting defect Confirm periphery of the sensor Repair sensor mounting, or replace sensor
Guide plate deformation Confirm periphery of the sensor Check guide plate
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Sensor receive level abnormality Check the sensor level on display (RAS) Clean sensor
Sensor defect Check the port output data on display (RAS) Adjust sensor or replace sensor
Check BV unit (refer to Service manual for BV unit) Replace BV unit
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board

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[8501～]BV Unit Hardware Error
Error code Outline
8501 FLASH0 Error BV unit hardware error was detected
8502 FLASH11 Error
8503 FLASH12 Error
8504 FLASH13 Error
8505 FLASH2 Error
Error detection method
8506 FLASH3 Error
Error is judged from response data from BV unit
8507 RAM0 Error
8508 RAM1 Error
8509 RAM2 Error
8510 RAM3 Error
8511 RAM4 Error Error detection timing
8512 FPGA1 Error When response data from BV unit was received
8513 FPGA2 Error
8514 PLD1 Error
8515 PLD2 Error
8516 CLK Error
8517 TMP Error Recovery process
8518 I/F1 Error Power Off/On
8519 FAN Error

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board
BV unit defect Power Off/On and confirm whether machine has recovered Replace BV unit

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[8691～]Electric Fan Error
Error code Outline
8691 Fan Defect Fan error was detected
8697 BV Fan Defect

Error detection method

Error is judged when the fan rotate signal will be abnormal continuously for 1000 ms

Error detection timing

When fan rotate signal checked (50ms cyclical)

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Fan defect Power On and confirm Fan behavior Replace fan
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[8701～]Electric Connector Error
Error code Outline
8701 CTRL-U circuit board Electric connector error was detected
8702 MAINCPU circuit board
8703 ST-V circuit board (Extension stacker 1)
8704 ST-V circuit board (Extension stacker 2)
8705 ST-V circuit board (Extension stacker 3)
Error detection method
8706 OP circuit board
Error is judged when the electric connect signal will be abnormal continuously for 1000 ms

Error detection timing

When electric connect signal checked (50ms cyclical)

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[8731～]Power Disconnection Error
Error code Outline
8731 OP1 unit disconnection error Power disconnection error of OP unit was detected
8732 OP2 unit disconnection error
8733 OP3 unit disconnection error
8734 OP4 unit disconnection error
Error detection method
Error is judged when the OP unit power signal will be abnormal continuously for 1000 ms

Error detection timing

When OP unit power signal checked (50ms cyclical)

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Power source defect Power Off/On and confirm whether machine has recovered Replace power source
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[8751～]Fuse Melting Error
Error code
8751 CTRL-U circuit board Fuse melting error was detected
8752 MAINCPU circuit board
8753 ST-V circuit board (Extension stacker 1)
8754 ST-V circuit board (Extension stacker 2)
8755 ST-V circuit board (Extension stacker 3)
Error detection method
Error is judged when the fuse melting signal will be abnormal continuously for 1000 ms

Error detection timing

When fuse melting signal checked (50ms cyclical)

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Short circuit of power harness Check harness line Correct to the joint or the harness line
Short circuit of actuate harness Check the wiring of blown fuse block. Replace the harness
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[8801～]Stepping Motor Driver Error
Error code Outline
8801 SME1 Driver error Stepping motor driver error was detected
8802 SME2 Driver error
8803 SME3 Driver error
8804 SME4 Driver error
8805 SME5 Driver error
Error detection method
8806 SME6 Driver error
Error is judged when the driver signal will be abnormal continuously for 1000 ms
8807 SME7 Driver error
8808 SME8 Driver error
8809 SME9 Driver error
8810 SME10 Driver error
8811 SME11 Driver error Error detection timing
8812 SME12 Driver error When driver signal checked (50ms cyclical)
8813 SME13 Driver error
8814 SME14 Driver error
8815 SME15 Driver error
8816 SME16 Driver error
8817 SMC1 Driver error Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[8831～]Solenoid Driver Error
Error code Outline
8831 RSD1 Driver error Solenoid driver error was detected
8832 RSD2 Driver error
8833 RSD3 Driver error
8834 RSD4 Driver error
8835 RSD5 Driver error
Error detection method
8836 RSD6 Driver error
Error is judged when the driver signal will be abnormal continuously for 1000 ms
8837 RSD7 Driver error
8838 RSD8 Driver error
8839 RSD9 Driver error
8840 RSD10 Driver error
8841 RSD11 Driver error Error detection timing
8842 RSD12 Driver error When driver signal checked (50ms cyclical)
8843 RSD13 Driver error
8844 RSD14 Driver error
8845 RSD15 Driver error

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[8861～]DC Motor Driver Error
Error code Outline
8861 DMA1 Driver error DC motor driver error was detected

Error detection method

Error is judged when the driver signal will be abnormal continuously for 1000 ms

Error detection timing

When driver signal checked (50ms cyclical)

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[8901～]FPGA Error
Error code Outline
8901 FPGA configuration error FPGA error was detected
8902 FPGA communication error with CTRL-U
8903 FPGA communication error with STV1
8904 FPGA communication error with STV2
8905 FPGA communication error with STV3
Error detection method
8906 FPGA communication error with STV4
8901: Error is judged FPGA configuration information
8902～8906: Error is judged from NG interrupt of FPGA communication

Error detection timing

8901:When power on
8902～8906:During power turn-on

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[8931～]Voltage Error
Error code Outline
8931 Buttery defect Voltage error of battery was detected

Error detection method

Error is judged FPGA output information of battery voltage

Error detection timing

When power on

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Battery voltage drop Confirm voltage (Normal value is more than 2.5V) Replace circuit board

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[8961～]Ultrasonic Sensor Power Supply Error
Error code Outline
8961 USE1-4 power supply defect Ultrasonic sensor power supply fuse melting error was detected
8965 USE5 power supply defect
8966 USE6 power supply defect
8967 USE7 power supply defect
8968 USE8 power supply defect
Error detection method
8969 USE9 power supply defect
Error is judged when the ultrasonic sensor power supply signal will be abnormal continuously for 1000 ms
8970 USE10 power supply defect
8971 USE11 power supply defect
8972 USE12 power supply defect
8973 USE13 power supply defect
8974 USE14 power supply defect Error detection timing
8975 USE15 power supply defect Ultrasonic sensor power supply signal checked (50ms cyclical)

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[9001～]Media Error (Internal SD Card)
Error code Outline
9001 Internal SD Card is not inserted Internal SD card error was detected
9002 Internal SD Access Error
9003 Internal SD is Near Full

Error detection method

Errors are judged from SD card access signal

Error detection timing

During transaction

Recovery process
9001,9002: Power Off/On
9003: Push [Reset] button

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Internal SD Card is not inserted Check SD card slot Insert SD card
Internal SD Card cannot be written Check writing protect of SD card Disable writing protect
Internal SD card does not have enough free area Push [Reset] button and confirm whether machine has recovered Replace internal SD card
Internal SD card defect Replace internal SD card
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[9011～]Media Error (External SD Card)
Error code Outline
9011 External SD card is not inserted External SD card error was detected
9012 External SD access error
9013 External SD is near full

Error detection method

Errors are judged from SD card access signal

Error detection timing

During transaction

Recovery process
Push [Reset] button

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
External SD Card is not inserted Check SD card slot Insert SD card
External SD Card cannot be written Check writing protect of SD card Disable writing protect
External SD card does not have enough free area Replace external SD card
External SD card defect Replace external SD card
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board

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[9101～]Program Runaway Error
Error code Outline
9101 Program runaway Program runaway was detected

Error detection method

Error is judged by program runaway timer

Error detection timing

During power turn-on

Recovery process
Push [Reset] button

Cause Method of confirmation Countermeasure

Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board

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[9201～]NAND FLASH Memory Error
Error code Outline
9201 External FLASH error (undefined device) NAND FLASH error was detected.
9202 External FLASH error (erase error)
9203 External FLASH error (write error)
9204 Program sum error (downloading)
Error detection method
9201: FLASH type is other than 2, 4, or 8MB.
9202: RDY signal stays busy even after 10 s with FLASH deletion.
9203: Writing does not happen even 210[μs] after FLASH writing (word data).
9204: Program SUM is abnormal after downloading.
Error detection timing
9201: When type check before downloading
9202: When FLASH is erased
9203: When FLASH is written
9204: After FLASH is written

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[9205～]Stack Overflow Error
Error code Outline
9205 Stack overflow error Stack became overflow.

Error detection method

Error is judged from stack check button word

Error detection timing

During power On

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board
Software defect Power Off/On and confirm whether machine has recovered Update software

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[9210～]Buffer Full Error
Error code Outline
9210 BV capture buffer full Buffer full was detected
9211 Note capture buffer full

Error detection method

9210: Error is judged from buffer information of BV unit
9211: Error is judged from note data buffer

Error detection timing

During count

Recovery process
Push [Reset] button

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board
Software defect Push [Reset] button and confirm whether machine has recovered Update software

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[9220～]Download File Error
Error code Outline
9220 Download file error Download file was defect

Error detection method

Error is judged from header information of download file

Error detection timing

When downloading start

Recovery process
Power Off/On
Redownload

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board
Download file error Check download file Update download file

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[9231～]Sensor Adjustment Value Read Error
Error code Outline
9231 Sensor adjustment value read error Sensor Adjustment Value could not be read from NAND memory

Error detection method

Error is judged reading information

Error detection timing

When power on

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board
Download File Error Check download file Update download file
Sensors have not be adjusted Check sensor adjustment value Execute adjusting (RAS)

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[9301～]SPI FLASH Memory Error
Error code Outline
9301 External FLASH error (undefined device) SPI FLASH error was detected.
9302 External FLASH error (erase error)
9303 External FLASH error (write error)
9304 Program sum error (downloading)
Error detection method
9301: FLASH type is other than 2, 4, or 8MB.
9302: RDY signal stays busy even after 10 s with FLASH deletion.
9303: Writing does not happen even 210 μs after FLASH writing (word data).
9304: Program SUM is abnormal after downloading.
Error detection timing
9301: When type check before downloading
9302: When FLASH is erased
9303: When FLASH is written
9304: After FLASH is written

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[9431～]Extended Stacker Error
Error code Outline
9431 Extended stacker connecting number error Setting data in relation to extended stacker was defect

Error detection method

Error is detected from result of extended stacker startup

Error detection timing

When extended stackers are turned on

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Setting data file error Check the setting files Update setting file
Set extended stacker number (RAS)
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[9501～]Program Error (Main Module)
Error code Outline
9501 Application undefined error Program error of main software part was detected
9503 Capture image count verification time out
9504 Capture image buffer full
9507 Capture data storage failure
9508 Temporary verified counter storage failure
Error detection method
9509 Database operation failure
Constant monitoring
9550 Internal Error
9551 SN module error
9552 NI module error

Error detection timing

When power on

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board
Software defect Power Off/On and confirm whether machine has recovered Update software
Software version defect Check software version Update software
NAND Flash does not have enough free space Power Off/On and confirm whether machine has recovered Update software

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[9801～]Program Error (Mechanical Control Module)
Error code Outline
9801 System call error Program error of mechanical control unit was detected
9802 Function call error
9803 Task interface error
9805 Undefined interrupt error
9806 Prefetch abort error
Error detection method
9807 Data Abort error
9801 : Return value of system call is abnormal
9802 : Call function execution argument is abnormal
9803 : Message content is abnormal
9805 : Undefined interrupt occurrence
9806 : Prefetch abort occurrence
9807 : Data abort occurrence
Error detection timing
During power turn-on

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Software defect Power Off/On and confirm whether machine has recovered Update software
Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board

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[9901～]Power Off during transaction
Error code Outline
9902 Power Off during transaction Power Off was detected during transaction

Error detection method

Error is judged external reset signal

Error detection timing

During power turn-on

Recovery process
Push [Reset] button

Cause Method of confirmation Countermeasure

Power was turned Off Hear to user Explain to user
Connector not connecting Check the harness, conduction test (refer to the wiring diagram) Reconnect or replace connector
Short circuit of power supply Check the harness, conduction test (refer to the wiring diagram) Clear cause of short circuit
Power source defect Push [Reset] button and confirm whether machine has recovered Replace power source
Circuit board defect Push [Reset] button and confirm whether machine has recovered Replace circuit board

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5. Detail of Error Code (Unit code: AP)
[0101～]Application error
Error code Outline
0101 Application error (General exception) Application error was detected
0102 Application error (Specific exception)

Error detection method

Error detection timing

During power turn-on

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board
Program error Power Off/On and confirm whether machine has recovered Redownload program
Internal SD card defect Confirm internal SD card Replace internal SD card

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[0201～]Application file abnormality
Error code Outline
02XX Not detected application file Application file error was detected
(01-03)

03XX Broken of application file

(01,03)
Error detection method
XX shows file code
Refer to 7.6 File Code List

Error detection timing

During power turn-on

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board
Program error Power Off/On and confirm whether machine has recovered Redownload program
Internal SD card defect Confirm internal SD card Replace internal SD card

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[4001～]Process Error
Error code Outline
4001 RAS tool startup failed RAS tool startup failed

Error detection method

Error detection timing

During power turn-on

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board
Program error Power Off/On and confirm whether machine has recovered Redownload program

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[5001～]Application interface error
Error code Outline
5001 No response error Interface error was detected
5002 API error
5502 Data error

Error detection method

Error detection timing

During power turn-on

Recovery process
Power Off/On

Cause Method of confirmation Countermeasure

Circuit board defect Power Off/On and confirm whether machine has recovered Replace circuit board
Program error Power Off/On and confirm whether machine has recovered Redownload program
Unmatch module version Check module version Redownload program

GLORY Type TMB6 Number 9176 GTS20204-b:2010-04-01