Here are sample comments and remarks for each standard indicator:

**Program Delivery Quality Standards**

**a. The session objectives are explained at the beginning of the session.**
- "Objectives were clearly outlined, providing participants with a roadmap for
the session."
- "Starting with the session objectives helped set clear expectations."

**b. The resource speakers/subject-matter experts use recognized best

learning practices such as motivational/mood-setting activities, etc.**
- "Incorporating motivational activities energized the participants right from the
start."
- "Mood-setting activities were effectively used to engage participants."

**c. Sessions are delivered based on the quality-assured PD program

design to ensure that session objectives are met, and any planned outputs
are produced.**
- "The session followed the quality-assured design closely, ensuring all
objectives were met."
- "Planned outputs were successfully achieved through structured delivery."

**d. Appropriate and timely adjustments to content, methodology, and

schedule are done to address the emerging needs of learners.**
- "Adjustments were made seamlessly to cater to the learners' needs."
- "The facilitator adapted the schedule effectively to address emerging issues."
**e. Participants are recognized as active learners and sources of learning
and are engaged in meaningful discussions and activities. Assistance is
given to them if necessary.**
- "Participants were actively engaged and their contributions were valued."
- "Meaningful discussions were encouraged, with assistance provided as
needed."

**f. The resource speakers/subject-matter experts perform the following

tasks:**
**1.0 Exhibit expertise of the subject matter.**
**1.1 Deliver accurate content**
- "Content was accurate and well-presented."
- "Expertise in the subject matter was evident throughout the session."

**1.2 Transition topics in a logical manner**

- "Topics transitioned smoothly, maintaining a logical flow."
- "Each section was well connected, enhancing understanding."

**1.3 Present concepts, information, and ideas with clarity and

congruence to the training/session objectives and the type of
participants**
- "Concepts were presented clearly and aligned with session objectives."
- "Information was tailored to meet the needs of the participants."

**2.0 Manage learning time.**

**2.1 Deliver sessions consistent with the time allotted.**
- "Sessions were delivered within the allocated time, ensuring efficiency."
- "Time management was excellent, keeping the session on track."
**2.2 Inform participants of the time required for every activity or
assessment.**
- "Participants were well-informed about the time required for each activity."
- "Clear time guidelines were provided for all assessments."

**3.0 Establish rapport with participants and encourage participation

from them with consideration to their diversity and adult learning
theory.**
**3.1 Encourage participants to be actively engaged in the session**
- "Participants were actively encouraged to engage, enhancing interaction."
- "Engagement was fostered through interactive activities."

**3.2 Apply clean and appropriate humor in keeping the session lively**
- "Humor was appropriately used to keep the session lively and engaging."
- "The use of humor helped maintain a positive atmosphere."

**3.3 Observe gender, equality, disability, and social inclusion (GEDSI) in

engaging with the participants**
- "Gender, equality, and inclusion were well observed in participant
engagement."
- "Diversity considerations were evident throughout the session."

**3.4 Sense and address the needs, potentials, strengths, and weaknesses
of the participants that may affect the learning processes**
- "Facilitator was adept at identifying and addressing participants' needs."
- "Strengths and weaknesses of participants were effectively managed."
**3.5 Monitor the energy level of the participants during sessions**
- "Energy levels were monitored, ensuring participants remained engaged."
- "The facilitator kept a keen eye on participant energy and adjusted
accordingly."

**3.6 Make the learning relevant to the participant’s experiences by using

“real-life” examples and activities**
- "Real-life examples made the content highly relevant and relatable."
- "Learning activities were tied to participants' experiences effectively."

**3.7 Utilize a combination of different and engaging methods/activities

appropriately**
- "A variety of methods kept the session dynamic and engaging."
- "Diverse activities were used to maintain participant interest."

**3.8 Give clear instructions in employing various strategies**

- "Instructions were clear, facilitating smooth execution of strategies."
- "Participants easily followed the well-communicated strategies."

**4.0 Check for the understanding of participants and process their

responses.**
**4.1 Ask questions that are clear and focused**
- "Questions were clear and focused, aiding in comprehension."
- "Focused questions helped gauge participants' understanding effectively."

**4.2 Ask follow-up questions to clarify participants’ responses**

- "Follow-up questions were used to clarify and deepen understanding."
- "Clarification through follow-ups ensured thorough comprehension."
**4.3 Paraphrase questions for clarity**
- "Questions were paraphrased when necessary to enhance clarity."
- "Paraphrasing ensured participants understood the queries."

**4.4 Ask higher-order thinking skills questions to elicit participants’

ideas**
- "Higher-order questions encouraged deep thinking and idea sharing."
- "Critical thinking was promoted through well-constructed questions."

**4.5 Respond in a fair and timely manner with respect to participants’

questions and answers**
- "Responses to questions were fair and timely."
- "Participant queries were addressed promptly and respectfully."

**4.6 Listen to the participants’ ideas or responses**

- "Active listening was demonstrated throughout the session."
- "Participants felt heard and valued due to attentive listening."

**4.7 Paraphrase participants’ ideas or responses to confirm what has

been said**
- "Participants' ideas were paraphrased to confirm understanding."
- "Paraphrasing helped ensure that participants' points were accurately
captured."

**4.8 Conduct formative assessments to check the understanding of the

participants**
- "Formative assessments were conducted to gauge participant understanding."
- "Understanding was checked regularly through assessments."
**5.0 Establish and maintain a positive/non-threatening and comfortable
learning environment.**
- "A positive and non-threatening environment was maintained throughout."
- "Participants felt comfortable and secure in the learning space."

**6.0 Demonstrate good communication skills (verbal and non-verbal).**

**6.1 Use clear and appropriate language for learners**
- "Language was clear and appropriate for the audience."
- "Communication was tailored to the learners' level."

**6.2 Express ideas with clarity, logic, and correct grammar**

- "Ideas were expressed clearly and logically."
- "Grammar was precise, enhancing comprehension."

**6.3 Use a non-verbal form of communication to reinforce the verbal

message**
- "Non-verbal cues effectively reinforced verbal messages."
- "Body language and gestures supported communication."

**6.4 Use a well-modulated voice in facilitating the session**

- "Voice modulation was used effectively to maintain interest."
- "A well-modulated voice enhanced the delivery."

**7.0 Use appropriate technology with ease and confidence.**

- "Technology was used with confidence and proficiency."
- "Tools were seamlessly integrated into the session."

**8.0 Synthesize the responses of the participants and the activities of

the session.**
**8.1 Guide the group to a consensus or conclusion.**
- "The group was effectively guided to reach a consensus."
- "Facilitator helped the group conclude discussions productively."

**8.2 Highlight important results of the activity**

- "Key results were highlighted, ensuring important points were noted."
- "Important outcomes of activities were clearly emphasized."

**8.3 Generate ideas and concepts from the sharing of participants during
the learning session/s**
- "Participant sharing generated valuable ideas and concepts."
- "Facilitator encouraged idea generation through participant contributions."

**8. 4 Identify the relationships between activities**

- "Relationships between activities were clearly identified."
- "Linkages between different session parts were made evident."

**9.0 Exhibits flexibility and adaptability in the delivery of the session to

ensure an appropriate response to unforeseen situations.**
- "Flexibility was shown in adapting to unexpected changes."
- "Adaptable delivery ensured the session remained effective."

**10.0 Present him/herself in a professional manner.**

**10.1 Accept feedback without being defensive and offensive and reflects
on the feedback for self-improvement**
- "Feedback was accepted graciously and used for improvement."
- "Constructive feedback was welcomed and reflected upon."
**10.2 Always observe proper decorum and warm and respectful behavior
Relate to others with sensitivity and a caring attitude**
- "Proper decorum and respectful behavior were consistently observed."
- "A caring attitude and sensitivity were evident in interactions."