ABHINAV MALHOTRA

Chandigarh ,India,160011 | 8054274044 | abhinavmalhotra1357@gmail.com

Summary
Highly enjoy interacting with new people every day. Working with your team is a dream which keeps me awake. All
that is required is a chance in your Organization as I strongly believe in role flexibility and the ability to push myself
out of my comfort zone. Handled a team of 4 associates during the second year of my tenure with Dr. Best and
delivered a turnover of Rs.5 Lacs per month.

Experience
Senior Associate 12/2021 to Current
Tech Mahindra Chandigarh, India
Part of the operations team for an international process and engaged in providing technical solutions to
business corporations based in the USA.
Representing AT&T telecommunications ( US) at the forefront as a Network Engineer.
Went through a robust training program to learn networking, access circuit technologies, and related
concepts to troubleshoot circuits, detect errors and fix issues like hard down, latency, and packet loss by
liaisoning with concerned teams.
Responsible for driving client service excellence and retention of clients so that they do not switch to
competitor's services for their internet needs.
Sales and Marketing Executive 10/2018 to 12/2021
Dr. Best Pharmaceuticals Pvt ltd. Chandigarh , India
Conducted field surveys for market research involving analysis of competitor's trend.
Catered to both B2B and B2C segments.
Launched Online Medicine Delivery model backed up by Android App /Website and onboarded Merchants for
purchase orders by traveling in the field.
Boosting sales through cold calling customers and handling key accounts in respect of distributors along with
upselling and cross-selling.
Successfully planning, organizing, and executing promotional campaigns to tap new market segments and
expand the business in new territories.
Streamlined the store operations for effective and hassle-free delivery of medicines to customers.
Facilitated Franchisee agreements with distributors by explaining legal terms and conditions over zoom calls.
Created performance reports on sales, customers, purchases awareness and other growth metrics to identify
targets met and set new goals for extended growth.
Designing promotional content for SMS and E-Mail marketing.

Skills
Excellent Communication Team Handling
Fast Typing Speed Customer Management
Team Player Adaptability to dynamic environment
Creative Thinker Multilingual
Working Knowledge in MS Excel & Powerpoint Fast Learner
Presentation Skills Self-Starter

Education
M.COM (Master of Commerce): Dual Specialization- Marketing Communications and HR 2021
Panjab University Chandigarh
Score - 72%
B.COM (Bachelor of Commerce) 2016
Panjab University Chandigarh
Score - 62%
12th - CBSE: Commerce 2013
PML SD Public School, Chandigarh
Score - 84%
10th - CBSE 2011
St. Annes Convent School Chandigarh
Score - 80%

Accomplishments
First divisioner throughout the academics
Scored overall 7.5 /9 bands in IELTS (International English Language Testing System)
Scored exceptional 8 bands in speaking module of IELTS, conducted by Cambridge University, England.

Certifications
Core foundations in Excel

Hobbies
Play Piano/Keyboard and sing songs along
Perform in bands across various lounges and stages in different states of India
Upload musical content on my youtube channel - https://www.youtube.com/channel
/UCh9azWDoQbwHOfLjXlowxsA