GETTING STARTED

WORKBOOK
A step-by-step guide to launching a
successful Promoter business

North America
 Welcome to the Family
We’re excited to get to know you and we’re here to support you.

A little about us…

At NeoLife, we give everyone the power
to live healthier and happier lives.
We’re a world-wide nutrition company
Operating in over 50 countries
In business since 1958
Trusted by millions of satisfied customers
and business partners
Our products are the best
They’re created by respected doctors and scientists,
not marketing gurus
Together we will end the trend
of poor health and financial stress

Meet the Team

This is your Field Development and Support team in North America.

Stephen Whitwell Ashley Peebles Edgwin Hurtado Marc Gooch

Vice President, Director of Field Field Development Director of Field
Field Development Development Manager, Latino Support
Market

Maria Amaral Sheri Krause Karla Rivera Dominique Aynet Claudia Blanca Vanessa Ana Saravia Teresa Bueno
Manager, Lead, Lead, Wakeman Mangiaterra Gutierrez Visoso-Pavia Quintero Field Support Field Support
Field Support Field Support Field Support International Field Support Field Support Field Support Field Support
Coordinator,
Field Support

This is the Executive Team dedicated to your support.

Jerry Kendra Marco Taylor Susan Beck Clarissa Perez- Simon Whetzel Bill Jarm Jessica Sheila Gonzales Brian Posalski Cheryl Forbes
Brassfield Brassfield Chief Operating Chief Science Pacheco Vice President, Vice President, Trautner-Pape Vice President, Vice President, Vice President,
Founder & Chairman Chief Executive Officer Officer Vice President, International International Vice President, Human Resources Digital Information Services
Officer North America Operations Operations Marketing

2
 Our Company Values
Absolute Integrity
It’s at the core of who we are and reflected in all that we do. We expect the
same from you as a member of the NeoLife family.

People Are Number One

We believe in the Golden Rule: Treat others the way you want to be treated.
People are what make this family special and we will never forget that.

Products That Work

Unique and superior products, developed and guaranteed by our Scientific
Advisory Board. You won’t find “copycat” fad products here. You will find
quality without compromise.

Equal Opportunity For All

No matter who you are, what you do, or where you came from, you will be
welcomed into our global family. You will be treated with respect and given
an equal opportunity for success. We celebrate inclusivity and diversity.

Long Range Vision

Guides our decisions and actions for the future well-being of both existing
and future NeoLife family members so we can continue making the world
a healthier and happier place for generations to come.

3
 Get Off to a Strong Start
In the pages that follow, you are going to learn the key fundamentals to building a successful
NeoLife business. We believe it is important for you to get your business off to a STRONG
START! The very first goal for your business is to get a minimum of 3 Customers and/or
Promoters started on products. The faster, the better! The more, the better!
PRO-TIP If you want to get off to an extremely strong start, aim for getting 12 Customers and/or
Promoters started on products.

Strong Start Tracker (List your first 12 Customers and/or Promoters below)

#1 ________________________________ #7 ________________________________

#2 ________________________________ #8 ________________________________

#3 ________________________________ #9 ________________________________

#4 ________________________________ #10 ________________________________

#5 ________________________________ #11 ________________________________

#6 ________________________________ #12 ________________________________

*Don’t stop at 12, keep going!

Table of Contents
Here's what we're going to cover in this workbook:

Why NeoLife, and Why Now ........................................................................................................................................................................................................... 5

Important First Steps .................................................................................................................................................................................................................................. 6
Start with WHY..................................................................................................................................................................................................................................................... 8
Goals ......................................................................................................................................................................................................................................................................................................... 9
3 Daily Success Habits
Use the Products .......................................................................................................................................................................................................................................... 10
Share the Products & Opportunity ...................................................................................................................................................................................... 13
Personal Development ......................................................................................................................................................................................................................... 18

Company Contact Info

NeoLife International HQ L.A. Distribution Center NeoLife Emails

4555 Great America Pkwy, Suite 220 4650 S. Eastern Ave. Inquiries: info@neolife.com
Santa Clara, CA 95054 Commerce CA, 90040 Signups: signup@neolife.com
Field Support: 800.432.5842 Phone: 323.727.5007 The Challenge: challenge@neolife.com
Fax: 510.952.3098

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 Why NeoLife, And Why Now?
Here’s the thing…
The world’s biggest problems become the world’s biggest business opportunities.
As a NeoLife Promoter, you own your own business and offer solutions to two of the
biggest problems — poor health and financial stress.

7 Key Criteria for Evaluating any Business Investment

1. [Product/Service] Do people WANT and NEED what I am offering?

80% of Adults use dietary supplements according to the CRN. Someday soon that will be
closer to 100%. Not all supplements are created equally and educated consumers want the
best, they just don’t know where to find it… you can change that. Whether it’s better health,
more energy, weight loss, immunity, you have the answer they’ve been looking for.

2. [Timing] Is my product/service relevant in today’s world?

What’s more relevant than the need for better health? Not much. What about the business
opportunity? The gig-economy is booming! But what can you offer that most gig jobs can’t?
That list is really long, so here are just a few big ones… residual income, impact, community,
vacation and lifestyle, personal and leadership development, incredible products that
transform people’s lives.

3. [Durability] Will this business be viable long-term?

Well, it’s been over 6 decades and we’re just getting started.

4. [Secrets] Is my product/service unique in the marketplace?

Every product has a NeoLife difference that sets us apart. Not to mention over 60 years
of experience, results, clinical proof, passion, excellence, community, industry-leading
technology, and drive to make a difference.

5. [Profitability] Will it make money?

That’s entirely up to you. You’re in business for yourself, but never by yourself. There are
successful social entrepreneurs around the world who would answer this question with a
resounding YES!

6. [Appeal] Is this a business that other people will find fun and interesting?
We are a community of social entrepreneurs, owners of nutrition startups, making money and
making an impact, unlocking personal development and paid vacations along the way.
Fun fact: 74% of millennials and gen z have dreams of becoming an entrepreneur.

7. [Impact] Will I make a difference in people’s lives? Is it meaningful?

We can work to make a living, and live to make a difference. We can end the trend of poor
health, one person at a time, one family at a time, and that is powerful.

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 Important First Steps
Schedule a business launch meeting with your upline
Promoter or leader

Your Upline Promoter is the person who introduced you to NeoLife. The team you joined also
has other successful leaders. They are the first and best resources for training and support.

Upline Name: _______________________ Contact Info: _______________________

Leader Name: _______________________ Contact Info: _______________________

But always remember that this is YOUR business and you have what you need to get started.
Use this workbook and the resources listed on the next page to help you.

Register for Impact Summit

Take advantage of the New Promoter Exclusive 90-Day Discount! You have 90 days from the day
you joined NeoLife to register for Impact Summit and save $150.
Impact Summit is where leaders are born. Invest in your future success and experience explosive
business benefits that Promoters across the country can't stop talking about, like reaching Emerald
Director! Over 80% of all new Emeralds were Impact Summit attendees. And we know you’re next!
Register in your Back Office at MyOffice.NeoLife.com > Shop > Shop Products > Impact Summit >
New Promoter Registration. For more information visit NeoLifeImpact.com.

Fill in your information:

This is your go-to

Username: ____________________________ resource for managing
Back Office Login your business and placing
myoffice.neolife.com your own orders.
Password: ____________________________

This is where you’ll send

Referral Website friends and referrals to shop
shopneolife.com/ _______________________ and signup so you get credit
your personal URL for their orders.

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Explore the Digital Tools Available to You
When you become a Promoter, you gain access to industry-leading digital
tools to help you grow your business.

NeoLife Apps

Take a moment to download these apps if you haven’t already.

Use the same login info you use for your Back Office.

NeoLife Backoffice App Team NeoLife App

A mobile version of your NeoLife Back A powerful CRM tool for prospecting, sharing
Office, designed to help you grow and media, and following up with customers.
manage your business on-the-go. Send your free product sample from TNL app
within 10 days of signup or it expires!

NeoLife Back Office

Login at myoffice.neolife.com.

This is where you’ll:

• Place your own orders and manage your NeoShip
• See real-time performance and business reports
• Join the NeoLife Challenge
• Access resources like incentives and newsletters
• And so much more…

To get maximum value from your Back Office, take these action steps now:

1. Verify your Account information

• Go to ‘Account’ in the menu and verify that all of your information is correct.
• Upload your photo under ‘Avatar’. This will also be displayed on your shopneolife com/you
website. Your referrals will see this when they visit your site.

2. Customize your shopneolife.com/you referral website

• Go to ‘Manage my Website’ and input the contact information you’d like displayed for your
referrals.
• You can also customize the products that are featured on the home page.

Connect with our community on social media

NeoLifeClub NeoLife Business The Ideal Business OfficialNeoLife

Builders NeoLife

NeoLifeClub NeoLifeBlog.com NeoLife Podcast

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 Start with WHY
“Desire is the starting point of all achievement.” - Napoleon Hill
“And it’s those who start with why, that have the ability to inspire those around them.” - Simon Sinek

Why do you want to succeed with NeoLife?

People will ask you ‘why?’ Why NeoLife? Some will try to challenge your decision, usually
because they don’t understand it. If they don’t have the mindset of an entrepreneur, they may
never completely understand. And that’s perfectly okay, as long as YOU know YOUR WHY. If
you have a strong enough reason, anything is possible.

To get to the core of what motivates you, rate your level of desire for the following from 1 to
10, with 10 being the most important:
*There are more than 10 listed, so some numbers will be used more than once.

_____ To have a positive impact on people’s lives

_____ To be paid what I’m worth
_____ To set my own schedule and be my own boss
_____ To help others be successful and reach their goals
_____ To be recognized and rewarded for my contributions and successes
_____ To have economic freedom
_____ To have a business that can be passed down to generations
_____ To travel to exotic vacation destinations
_____ To get out of debt
_____ To enjoy my work
_____ To be able to give back to charity and causes that inspire me
_____ To be able to buy fun things like a new car, boat, etc.
_____ To pay for a quality education for my children/grandchildren
_____ To provide for my family and also have quality time to spend with them
_____ To earn enough money to pay for my products

Now, in your own words, write down your biggest motivating reason why you are seeking
success with NeoLife.

_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________

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 Goals
“Goals. There’s no telling what you can do when you get inspired by them. There’s no telling what you can do
when you believe in them. And there’s no telling what will happen when you act upon them.” - Jim Rohn

Goal #1: Income

Your income is important because it’s a direct reflection of the number of people you’re helping
through your business. Write down your monthly income goal and your income target for the
next 12 months.

Write down your Reasonable goal here:

Avg. Monthly Income _______________ Yearly Income _______________

Now double your Reasonable goal and...

Write down your BHAG (Big Hairy Audacious Goal) here:

Avg. Monthly Income _______________ Yearly Income _______________

Goal #2: Rank Advancement

Refer to the NeoLife Compensation Plan.
What rank do you need to reach in order to achieve your Reasonable income goal?

Rank Level _________________ By date _________________

What rank do you need to reach in order to achieve your BHAG income goal?

Rank Level _________________ By date _________________

Achieving Director is Your Key to Success

Achieving Director puts you in position to maximize your earning
potential by earning the highest Sales Volume Bonus of 20%!

Simple Two-Step System to $15K Part-Time Business*:

1. You find 12 Customers (Club Members). 2. You find 3 Promoters and help them each find 12 Customers.

PRO-TIP
This NeoLife business would earn
more than $15,000 per year Maintain Qualified Director
YOU or higher for 6 months and
($1,250+ income monthly)! Director 12 you’ll be invited to Leadership
5,200 QPV CLUB
MEMBERS Summit where you’ll learn
everything you need to build
your business even bigger!

12 12 12
Promoter CLUB Promoter CLUB Promoter CLUB
MEMBERS MEMBERS MEMBERS

Develop Six Directors and Earn Over $10,000 a

Month on Average, $120,000 a Year!

*Income applicable to the individuals (or examples) depicted are not average. 9
For average financial performance data, see the Statement of Average Gross Compensation paid by NeoLife at NeoLife.com.
 3 Daily Success Habits
1
Use the Products
Be an example of the power of NeoLife products.

2
Share the Products & Opportunity
Invite, invite, & follow up. Talk to at least two people a day, every day.

3
Personal Development
Spend 15 minutes a day reading, listening to, or watching content for
self-improvement. Mindset matters.

PRO-TIP
Are you competent in all of the fundamental skills necessary
to grow a successful NeoLife business? If not, use some of this
personal development time to get there.
Fundamental skills include: finding prospects, inviting, presenting,
following-up, closing, helping a new person get started effectively,
promoting events, building relationships.

Daily Success Habit #1:

Use the Products

Do it every day!
In order to be an example of the power of superior quality nutrition, you need to be consistent
about using the products every day. Science suggests that we should think of supplements like
we do food… eating once a week isn’t enough. Do it every day and you’ll feel better, look better
and live better.*

What health goals do you have? (ex. more energy, weight loss, overall health, etc.)

_________________________________________________________________________
_________________________________________________________________________

What products will you use daily to reach your goals?

_________________________________________________________________________
_________________________________________________________________________

10
 Set up your NeoShip (Convenient monthly home delivery)

Make sure you have a Health Solution on NeoShip to participate in incentives like the NeoLife
Challenge, 3 for Free referral program and Free Product Dollars.

PRO-TIP Having a NeoShip of 100 PV or higher is a helpful and convenient way to make sure you are eligible to
earn bonuses every month.*

JOIN THE Challenge

When you join the Challenge, you get the motivation, community, and resources to reach
your fitness and weight loss goals PLUS get rewarded with cool prizes like cash, gear,
recognition and so much more.

How to enter:
1. Login to your Back Office at myoffice.neolife.com
2. Make sure you have a Health Solution on NeoShip
3. Click ‘Join the Challenge’ and start your 30-Day entry

Join the Facebook Group - ‘NeoLife Challenge Community’

When you enter the Challenge, you’ll get an email invitation to
the Challenge Facebook Group. You’ll join our community of
challengers for accountability, support and celebration.

PRO-TIP A great way to launch (and grow) your business is with a NeoLife
Group Challenge.
Step 1: Select a date that you are going to start your 30-Day Challenge.
Step 2: Invite family, friends and others to do the Challenge with you! Doing
the Challenge with a group is a lot of fun and provides encouragement,
accountability and community for everyone participating.
Step 3: Start The Challenge & help others in your group reach their fitness and
weight loss goals!

Awarding over $25,000 in Prizes over the next 6 months!

30 Day 90 Day Champion
Everyone's a 4 Winners every quarter 4 Winners crowned at Impact Summit
Winner! $500 Cash $1,000 Cash
$500 in NeoLifeGear $1,000 Shopping Spree
$500 in NeoLife products Free Travel & Accommodation to
Exclusive Media Package Impact Summit + so much more!

Be your own best customer – NeoLife your home

Why purchase from someone else when you can purchase the best from your own online store?
Review the product catalog with your upline or a leader in your team to get an understanding of
the ranges and products NeoLife offers. Then go through your home and replace supplements,
skin care, bath, and home care with NeoLife products that have a similar function.
As you build your product story, you’ll be in the best place to share with others and grow your
business.

* 100 Personal PV is required to earn a Sales Volume Bonus each month. At least 30 PV must come from your own personal orders
and up to 70 PV can come from your personally sponsored Club Members and their personally sponsored Club Members.
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 Develop your NeoLife story

As you use NeoLife products, you’ll develop a personal story of how they’ve impacted your
health and your life. As you grow your business, you’ll also develop a business story.
These are both powerful tools to use when sharing NeoLife.

3-Part Story Outline

I. YOUR STRUGGLE - Health/Financial

Health Example:
“I used to struggle with _____________” (ex. low energy, poor digestion, weight loss, etc.)

Financial Example:
“I used to struggle with _____________” (ex. paying the bills, credit card debt, student loans,
unfulfilling career, etc.)

II. YOUR SOLUTION - NeoLife Products/Business Opportunity/Community

Health Example:
“Then I found a solution with _____________” (ex. NeoLife products, health solutions, joining
the NeoLife challenge, being part of a Wellness Community, etc.)

Financial Example:
“Then I was introduced to _____________” (ex. a way to earn extra income from home and
the convenience of my phone by simply helping people and sharing products I love and
believe in)

III. YOUR SUCCESS/EXCITEMENT - Results you have experienced on Products/Results with

Business and your excitement about the future

Health Example:
“Now I have/feel _____________” (lost weight, have more energy, feel better, feel fit, in the
best shape of my life)

Financial Example:
“Now I have/am able _____________” (ex: see a way to get ahead financially, paid off debt,
have more time for my family, earn enough to pay for my products every month, can say “yes”
to more things for my family)

For helpful guidance on what claims can/can't

be used, please see Health Claims Guidance in
your Back Office or scan the QR code below.

12
 Daily Success Habit #2:
Share the Products & Opportunity
Sharing is part of our human nature. When we find a great restaurant or book or movie, we tell
people. How great would it be if we got compensated for it? That’s exactly what happens when
you share NeoLife and people buy from your site. In the next few pages you’ll learn how to
share with both your warm market (people you know) and cold market (people you meet).

Finding your A-players

It’s helpful to identify the attributes you’re looking for in a teammate so, when you encounter
them, sharing is a no brainer.

Traits of A-Players You Want on Your Team:

• High Character
• Strong Work Ethic (maybe someone who is currently working lots of hours or multiple jobs.
You are looking for people who are not afraid of hard work).
• Teachable (willing to learn new things, get out of their comfort zone and follow proven systems)
• Positive Attitude
• Financially Motivated (has a strong reason why they want to earn income)
• Heart to Help People (want to make an impact in others lives)
• Determination (no quit attitude, won’t give up at the first sign of challenge)
• Enjoys working with people and building relationships

PRO-TIP Don’t prejudge, but DO judge by results. Perfect people don’t exist. The way to identify
A-Players is by inviting a LOT of people and investing time in those who show potential.

Create your Hot List

Start by creating a list of people you know who might be interested in NeoLife products and/or
business opportunity.

Option A: (Recommended) Use the Team NeoLife App to create a digital Hot List.
Sync your contacts and start swiping!
Click ‘Swipe’ on the contacts page to launch the feature, then swipe right to add someone to
your HOT list and swipe left for cold.
PRO-TIP Anyone who likes and/or respects you should be added to your list without hesitation.

Option B: Go old-school and write out your list.

Include their name and phone number.

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 The 4-Step Inviting Formula

The 4-step inviting formula is a helpful and effective outline to use when sharing.

1. Connect
Warm Market - Reach out and connect with people you already know. See
conversation starters on pages 15 and 16 for helpful examples on what to say.
Cold Market - Introduce yourself and ask questions about F.O.R. (Family,
Occupation, Recreation). Or give a sincere compliment.

2. Discover Need
Ask questions with a goal of genuinely getting to know them. Health and financial
needs will often come up naturally in the conversation.
A simple and effective approach to discovering needs is to ask what they are.
Don’t forget to go deeper if there’s time and ask questions like “tell me more” or
“what do you mean by that?” or “have you ever tried a natural solution?”

3. Invite
Ask them:
“If I knew a solution would you ________ (try it, watch it, attend) and let me know
what you liked best?”
Be sure to send or give them the sample, video, or event invite right away.

4. Follow Up
Make sure to check in with them again within a few days of the interaction.
Ask them:
“Hey, did you get a chance to ________ (try the sample, watch the video, register
for the event) yet? If so, I’d love to hear what you liked best.”

PRO-TIP If you share a resource or video with the Team NeoLife App, you’ll see when they
click the link to view the video or image you sent.

14
 WARM MARKET PROSPECTING
The best way to start sharing is to start with your “warm
market”. These are people who you already know. No
matter how great you or the products or the business
are, NOT everyone will buy from you. So don’t assume
they will. Just focus on offering value and if they have a
desire and need, then great. If not, no worries.

3 Steps to Connect with Warm Market Prospects:

1. Pick someone from your Hot List.

2. Decide if you want to lead with product or business.
3. Start the conversation via text, phone call (no voicemails),
social media message, or in person. Don’t overthink it!
Just be genuine and straightforward.

PRO-TIP When you find an opportunity to share your story, do it!

Your story is a powerful way to inspire others.

WARM MARKET SCRIPTS:

Example 1: Connecting (Product)

• “Hey [name], how are you? Not sure if you saw but I’ve started my own nutrition business and
I’ve had (or you’ve witnessed people have) some really awesome results like… (list a benefit).
I think you might like the products. If not, no big deal."
• If ‘YES’...
OPTION A: “Check this out…” (send with a Team NeoLife App resource you think they’d like)
OPTION B: “Okay awesome. If I invite you to a private Facebook group to share some
information with you, would you be open to taking a look?”

(Use “ATM” on Social Media - Add, Tag, Message)

• If ‘YES’, add them to a Facebook group
• Tag them in a post or video(s) you want them to see
• Message them privately to explain that you invited them to the group and tagged them in the
post/video(s) and ask when they’ll have a chance to take a look.

Example 2: Connecting (Product or Business)

• “Hey! Have you heard of NeoLife?”
• Doesn’t matter whether they say ‘Yes’ or ‘No’. Follow up with...
“This may or may not be for you. I don’t know. But I think you may be really excited about it.
If I sent you some information, would you be willing to check it out?"
If ‘YES’ - send with a Team NeoLife App resource you think they’d like or invite to an event.

Continued on next page...

15
 Example 3: Connecting (Product)
• “Hey [name]. It’s been a while and I definitely want to catch up sometime, but that’s actually
not why I’m reaching out. I remember you as someone who is really into health and I wanted
to see if you’d be open to trying a product I’m marketing and give me some feedback on it?
I’ve had some game-changing results like [benefits you experienced]. Would be happy to
send you a sample."

Example 4: Connecting (Business)

• “Hey [name]. Just curious, would you be open to taking a look at some information on
leveraging a game-changing health and wellness brand to make some extra money. No
worries if not, just thought I would ask.”

Example 5: Connecting & Inviting (Business)

• “Hey [name], how are you? Not sure if you saw, but I’ve started my own nutrition business. I’m
really excited about this… had great results with the products and focused on expanding my
business. I don’t know if it’s a fit for you or not, but it would be really cool to do this with you
if you’re open to it. If not, no worries.”
• If ‘YES’ - they’re open to seeing more, INVITE them to one of the following:
- Invite to a Zoom health talk, upcoming team event or company event
(make sure it’s within the next week or two)
- Invite to watch Health Talk with the Team NeoLife App
- Invite to sample
- Invite to 3-way call with your upline or a leader in your team
- Invite to coffee or one-on-one get together
- Invite to a Facebook group like The Ideal Business
• If ‘NO’ - “Okay, no worries.”

COLD MARKET PROSPECTING

Reaching out to people you don’t know.

Remember to use The 4-Step Inviting Process:

(see page 14 for more detail)

1. Connect
2. Discover need
3. Invite
4. Follow-up

COLD MARKET SCRIPTS:

Example 1: Connecting with Social Media "ATM" (Business)

• Send a Private Message... “Hey [name], I know we don’t know each other, but I came across
your page and noticed you’re from [their home city]. I’m expanding my business in [their home
city], and curious if you’d be open to taking a look at what I’m doing if it doesn’t interfere with
what you currently do? If you are, great, if not no big deal.”
• If ‘YES’ - “If I invite you to a private Facebook group to share some information with you, would
you be open to taking a look?”

16
 (Use “ATM” - Add, Tag, Message)
• If ‘YES’ - add them to a Facebook group like The Ideal Business
• Tag them in a post or video(s) you want them to see
• Message them privately to explain what you did...
“Just invited you to The Ideal Business facebook group and tagged you in two short videos.
If you join the group you’ll see them. How soon do you think you can watch those two short
videos?”
• They’ll give you a day.
• Respond with… “Tell you what, I’m pretty busy that day but I should be able to squeeze in
a call at [time], will you have watched the video by [time and day] and I can give you a call?”

Example 2: Invite like a pro (Product/Business Video)

• Assume you already CONNECTED AND DISCOVERED A NEED
• Invite to video - “I have something that I think you’ll really like, that will show you a solution to
[their NEED]. If I send you a video, will you watch it and tell me what stood out to you (or what
you liked best)?”
• If ‘YES’ - “Great, it’s about a [length of video] minute video, how soon can you watch the video?”
• They’ll give you a day.
•"Tell you what, I’m pretty busy that day but I should be able to squeeze in a call at [time], will you
have watched the video by [time and day] and I can give you a call?”
• If they give you a solid ‘YES’ - “Okay great, I’ll put it down in my calendar to give you a call at
[time and day] and you can tell me what stood out to you (or what you liked best). Sound good?”
• If their response is wishy-washy like ‘Yeah, sure…’ - RESPECT YOUR TIME and say, “Okay,
sounds like you might not be sure. I’m a busy professional. If you’re just saying 'yes' to get me
off the phone just tell me now and we can save each other some time.”

Example 3: Connecting shared interest on social media (Business)

• “Hey [name]. I saw that you [shared hobby or common Facebook group] and thought we should
connect.”
• If they respond positively, say “Glad to connect. So, what do you do?”
• Wait for them to respond with profession.
• Follow-up with… “That sounds awesome. How long have you been doing that for?”
• Wait for response, then say, “Nice, do you love it? That must be so exciting!”
• If they respond negatively, say “Well that doesn’t sound like much fun. Have you ever considered
doing something else?”
• After their response, share what you do… “May or may not be a fit for you, but seems like it could
be great timing. I’m focused on building a home-based business and if you’re open to taking a
look at what I’m doing I’m more than happy to share it with you. If not, no big deal.”
• If ‘YES’ - respond with “Alright cool. What’s a good time to jump on a quick call? Here’s my
number [phone]. If you send me yours then I’ll know it’s you calling. I promise I won’t spam you
haha.”
PRO-TIP
In-person prospecting opportunities will happen wherever you go. Set yourself up for success by doing the following.
• Have samples on hand
• Use the Team NeoLife App to share with people who want to know more.
• Wear it and share it! Wearing NeoLife apparel and gear is a great conversation starter.
Check out our gear store at neolifegear.com
• Have a ready response when people ask “What do you do?”
17
 Handling Objections
When making a decision, our brains automatically try to find reasons why we shouldn’t do
something. It’s totally normal and also why it’s important to be prepared to handle objections
that WILL come up. Your goal is to show them, in a caring and understanding way, that there is
a better way to see the situation.

Use the FEEL, FELT, FOUND method:

I know how you FEEL.
I FELT the same way about _________________ (their objection).
But this is what I FOUND _________________ (share alternative perspective).

Ways to Handle the Three Most Common Objections:

1.) [Money] The products are too expensive / can’t afford it

a. The company could have made cheaper products, but the owners want them to really
work. If this actually helped you with <<NEED>> would it be worth it?
b. I’ve found that buying the best is always worth it when it comes to health. But tell you what,
if I can help you earn your Health Solution free every month through our referral program,
would paying for your first order be worth it?
c. Business Prospect - Sorry to hear that. Do you have a plan to fix that? (Tell your story)
Example: I felt the same way when I started, I was struggling, but then I found that they
have a training system that teaches you step-by-step how to start earning and it’s been a
game-changer.

2.) [Time] Doesn’t have the time

a. It might not be a fit for you, but I’ve found that the busiest people are often the most
successful because you’re surrounded by people who want to have more energy, feel
better and look better.
b. If you truly don’t have any time, you might need this more than I thought. Maybe this isn’t a
fit, but you might want to find a way to generate residual income to help free up your time.
I’ve found it makes all the difference.

c. That's exactly how I felt, but then I thought how will I ever have more time unless I do
something that creates residual income. Otherwise, I'll be busy for the rest of my life, and
how will I enjoy it? I discovered this is my solution.

3.) [Belief] I’m not a salesperson

a. Totally understand, I felt the exact same way. But I found that all I do is just share, be
genuine and people are either interested or they’re not. It’s been a great experience and
honestly, I much prefer doing this with non-salesy people. I can show you how to do it if you
want but, if you don’t want me to, no worries.
b. Understandable, and I honestly prefer to do this with people who don’t have experience
in sales. I sure didn’t. We have the tools to make it super simple but, if it’s not for you, no
worries. Do you know anyone who might want to make extra money part-time if we show
them exactly how?

Want to see more objections and how to handle them?

Scan this QR code for 'How to Handle the 16 Most Common Objections'

18
 The Art of Closing
You’ll need to help people decide to buy products or join your team. Here are some DO’s and
DON’Ts to help you close effectively.

DO - Ask for the sale

You have to follow-up once a person is interested. NEVER assume they are going to go order or
join on their own.
Here are some things you can say to help guide your Prospect:
• “If this looks good and feels right, I’ll help you get started”
• “Is there anything else you need to know in order to get started today?”

DON'T - Close too soon

Some people will be ready to buy or join you right away and that’s great… don’t hesitate! But
others will need more follow-up and building rapport. Use your judgment and always remember
this business is about relationships. That doesn’t mean you should waste your time. If they’re not
interested then move on.

DO - Set realistic expectations / DON’T - Give false expectations

For the Business - Make sure they know it takes effort to have success, but you’ll be there
to guide and help them along the way. Allowing them to have a ‘get rich quick’ mentality is
dangerous for your reputation and ours.
For the Products - Yes, our products work but results will also depend on factors outside of your
control like lifestyle, habits, and daily use. Overpromising on results will set them up for buyer's
remorse.

19
 Daily Success Habit #3:
Personal Development

In this business personal growth and development is critical

towards achieving success. Our most successful business
owners spend at least 15 minutes a day reading, listening

88% of wealthy people read or watching content for self-improvement. The saying is
30 minutes or more daily1 certainly true, “quality of input determines quality of output”.

Books to Read:
1. How to Win Friends & Influence People
by Dale Carnegie

2. Go Pro: 7 Steps to Becoming a Network Marketing Professional

by Eric Worre

3. How I Raised Myself From Failure to Success in Selling

by Frank Bettger

4. Go for No! Yes is the Destination, No is How You Get There

by Richard Fenton & Andrea Waltz

5. Compound Effect
by Darren Hardy

Events to Attend:
1. Impact Summit
Annually, NeoLifeImpact.com

2. Leadership Live Calls

Every Monday at 9AM PT / 12PM ET
Live-streamed into NeoLife Business Builders Facebook Page

3. Rise & NeoLife Wellness Kickoff Event

Annually, January, NeoLifeRally.com

4. Online and Field Events

Weekly/monthly, NeoLifeEvents.com

5. Zoom Online Events, Healthy Hour, or Spa Hour

Daily or weekly

6. Virtual Senior Manager School

By invitation only

7. Leadership Summit & Presidential Pursuit

By invitation only

8. World Team Vacation & Diamond Lifestyle

Annually, if eligible to attend, NeoLifeVacations.com

20 1. Corley, T. (2016, September 8). 16 Rich Habits. http://www.success.com/article/16-rich-habits

COMMIT TO SUCCESS!
If you’re serious about succeeding in your NeoLife business, fill out and sign this form.
Take a photo and text it to your upline sponsor and someone you respect, then ask them to hold you accountable.

WRITE YOUR ‘WHY’

“Desire is the starting point of all achievement” – Napoleon Hill
Write down the biggest motivating reason why you are seeking success with NeoLife.

______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

PLAN OF ACTION
This year I am making the commitment to take action and achieve the following:
(write a check mark next to each goal you are committing to)

¨ Implement the 3 Daily Success Habits ¨ Work my business hours per week
¨ Register for Impact Summit ¨ Invite people every day to look at NeoLife
¨ Join the Challenge ¨ I will follow up with people every day
¨ Schedule at least one event every week ¨ Listen to Weekly Conference Calls
¨ Help three friends get their products free ¨ Send NeoLifeTea Samples (use your 2 free credits in TNL app)
¨ Identify & develop my Success Team of 3+ Promoters ¨ Subscribe to NeoLife podcast
¨ Ask for referrals from friends and customers ¨ Connect with NeoLife via social media and blog

3 DAILY SUCCESS HABITS GET PLUGGED IN

1. Use the Products Weekly-Leadership Call
¨ Be an example of the power of NeoLife Products. Every Monday Morning
2. Share the Products Live in NeoLife Business Builders Facebook Group
¨ Invite, Invite, Invite & Follow Up. @ 9am PT / 12pm ET
3. Personal Development
¨ Spend 15 minutes a day reading, listening or
watching content for self-improvement.

CAN’T MISS EVENTS!

¨ Business Builder Rally Date______________ Location____________________________
¨ NeoLife Wellness Kickoff Date______________ Location____________________________
¨ Impact Summit Date______________ Location____________________________
¨ World Team Vacation Date______________ Location____________________________
¨ Team Event Date______________ Location____________________________
My short term sacrifice to turn my dreams into reality is...

______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

I will advance to by (date) _________________________

(Ex. Sapphire Director, Ruby...)

By signing below, I acknowledge that I am making a serious commitment to be my best and put forth the time, energy,
and perserverance necessary to take action and achieve these goals.
Print Name: ____________________________ Signature:________________________ Date:_____________________

For more information, call Field Support at 800.432.5842, or visit NeoLife.com 21

 Notes:

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23
NeoLife International HQ L.A. Distribution Center NeoLife Emails Watch the Launchpad
4555 Great America Pkwy, Suite 220 4650 S. Eastern Ave. Inquiries: info@neolife.com Getting Started series:
Santa Clara, CA 95054 Commerce CA, 90040 Signups: signup@neolife.com
Field Support: 800.432.5842 Phone: 323.727.5007 The Challenge: challenge@neolife.com
Fax: 510.952.3098

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