OPP PAL BCO UTILITIES REFINERY Common

Strength Strength Strength  Flexibility

Strength
 Flexibility  Flexibility Strength Flexibility of the team  Team work
Flexibility
 Team work  Team work,  Flexibility Ability to train and coach  Trainers have experiences in the
Team work
 Trainers have experiences in  90% of trainers have experiences in  Team work, Cooperation with operation field
80% of trainers have experiences
the operation field the operation field  90% of trainers have experiences customer  Customers Collaboration (Close to
in the operation field
 Customers Collaboration  Customers Collaboration (Close to in the operation field Knowledge & skills the client)
Customers Collaboration (Close
(Close to the client) the client)  Customers Collaboration (Close to Motivation  Experienced in coaching and
to the client)
 Experienced in coaching and  Experienced in coaching and the client) Work under pressure mentoring in the field
Experienced in coaching and
mentoring in the field mentoring in the field mentoring in the field  Experienced in coaching and  Ability of the team to  Support operation in shutdown
 Support operation in Support operation in shutdown  Support operation in mentoring in the field work under pressure (Eg: Ammonia unloading)
shutdown Ability of Trainer I to handle shutdown( Ammonia Unloading)  Support operation in shutdown (Hard Work: planning  Ability of Trainer I to handle
 Ability of Trainer I to handle Trainer II role  Ability of Trainer I to handle Trainer ( Ammonia Unloading) and realization in Trainer II role
Trainer II role 90% Certified on Train the trainer II role  Ability of Trainer I to handle parallel)  Training program approved by the
 Training program approved Training program approved by the  90% Certified on Train the trainer Trainer II role customers
by the customers customers  Training program approved by the  90% Certified on Train the trainer  75% Certified on Train the trainer
 50% Certified on Train the  Ability of the team to work customers  Training program approved by the  Credibility of Trainers in the field
trainer under pressure (Hard Work:  Credibility of Trainers customers  Initiative for waste elimination
 Credibility of Trainers planning and realization in  Initiative for waste  Credibility of Trainers (Google form: Stephan: Cost
 Ability of the team to work parallel) elimination( Google form)  Initiative for waste saving)
under pressure (Hard Work:  Trainee trust /confident with elimination( Google form)  Confidence of Trainees via trainers
planning and realization in Trainer  Trainee trust /confident with  Ability of the team to work under
parallel)  Hard Work ( planning and Trainer pressure (Hard Work: planning and
 realization in parallel)  Hard Work ( planning and realization in parallel)
 Ability of the team to work under realization in parallel)
pressure (Hard Work: planning and  Ability of the team to work under
realization in parallel) pressure (Hard Work: planning and
 realization in parallel)

OPP PAL BCO UTIL REF COMMON

Weakness Weakness Weakness Weakness Weakness Weakness
 Lack of Trainer’s progression &  Lack of Trainer’s progression  Certification in specific competency  Certification in specific  Lack of trainers  Lack of Trainer’s progression &
trainer’s competency profile & trainer’s competency profile  Fluency in English communication competency  Time management trainer’s competency profile
Certification in specific competency  Certification in specific  Alignment of Training Materials  Fluency in English communication  Lack of follow up  Lack of trainers
Fluency in English communication competency  Time management  Alignment of Training Materials (Action for Hery during  Certification in specific competency
Alignment of Training Materials  Fluency in English  Lack of simulators  Time management 1 to 1)  Fluency in English communication
Time management
Lack of simulators
communication  Lack Administrative Equipment  Lack of simulators  Lack of communication  Alignment of Training Materials
Use of Technology  Alignment of Training specific for field trainers  Lack Administrative Equipment (Action for supervisors  Time management
Materials  Lack of communication with mine specific for field trainers to establish the  Lack of simulators (Not Enough) –
 Time management site  Lack of communication with mine standard) process Mine site doesn’t get it
 Lack of simulators  SME validation of training materials site  Lack of training equipment
 Lack Administrative  Use of Technology (lack of pointer,  SME validation of training (pointer, Radio (+2/area)
Equipment specific for field Radio) materials  SME validation of training
trainers  Lack of Supervisory Resources  Use of Technology (lack of pointer, materials (Supervisors have the
 Lack of communication with (new) Radio) expertise)
mine site  Standard and Sign off of Interns  Lack of Supervisory Resources  Lack of Supervisory Resources
 SME validation of training Process Model (new) (new)
materials  Cross Training for Trainers  Standard and Sign off of Interns  Standard and Sign off of Interns
 Use of Technology  Update Modules / Trainer / area via Process Model Process Model (New - in Progress)
 Lack of Supervisory Resources INX  Cross Training for Trainers  Cross Training for Trainers (if the
(new)  Update Modules / Trainer / area trainer is on leave – training will
via INX stop)
 OPP PAL BCO UTIL REF COMMON
Threats Threats Threats Threats Threats Threats
Allocated time for Personnel Allocated time for Personnel  Allocated time for Personnel  Allocated time for Personnel Work load increase for trainers  Inability to access INX to update
Development Development Development. Development. KTP achievement PN to Modules
 Competency level up for new  Competency level up for new National
Competency level up for new Competency level up for new  Non operational of the new LMS
trainers trainers Allocated time for Personnel
trainers trainers  Trainers Increase of Work load  Trainers Increase of Work load system
Development
 Trainers Increase of Work  Trainers Increase of Work  Reduction of motivation  Reduction of motivation LMS system not yet
 Allocated time for Personnel
load load ( Echellon /Competency) ( Echellon /Competency) operational Development due to increase of
Reduction of motivation Reduction of motivation  Resignation of competent  Resignation of competent Standardization of training work load
experienced trainers experienced trainers department (Action: Training  KTP achievement PN to National
Resignation of competent Resignation of competent  Training facilities in the field  Training facilities in the field Supervisors)  Competency level up for new
experienced trainers experienced trainers  Loss of Credibility of Training  Loss of Credibility of Training Possibility to lose the trainers – impacting the motivation
Training facilities in the field Training facilities in the field  KTP accomplishment PN to  KTP accomplishment PN to motivation due to routine
Nationals (N/A) Nationals (N/A)  Resignation of competent
Loss of Credibility of Training Loss of Credibility of Training Budget allocated
experienced trainers
 Trainer’s certification ability in  Trainer’s certification ability in
KTP accomplishment PN to KTP accomplishment PN to International (new) International (new)  Training facilities in the field (Mine
Nationals Nationals  ADP Personal increase Level  ADP Personal increase Level site, Utilities)
Trainer’s certification ability in Trainer’s certification ability in just after the notification (LO) just after the notification (LO)  Loss of Credibility of Training
International (new) International (new) not motivate to continue the Training not motivate to continue the
 Trainer’s certification ability in
 Operation Pathway not Clear Training
from LO and up.  Operation Pathway not Clear International (new)
from LO and UP  Non-Consideration of Training due
to the advanced notification to the
new position (breach of
procedures)
 Budget allocated
OPP PAL BCO UTIL REF COMMON
Opportunities Opportunities Opportunities Opportunities Opportunities Opportunities
Experience exchange with Experience exchange with  Experience exchange with  Experience exchange with Qualification in others  Experience exchange with English
English Foreigner + English English Foreigner + English English Foreigner + English English Foreigner + English areas Foreigner + English Training
Training Training  Trainer’s progression & trainer’s
Training Training  Working on project development  Working on project development
Increase of knowledge
Working on project Working on project with technical department with technical department and competency competency profile
development with technical development with technical  Qualification in other specific  Qualification in other specific Continous learning with  Working on project development
department department areas/competency areas/competency other discipline with technical department
Qualification in other specific Qualification in other specific  Working with SME in the field  Working with SME in the field  Qualification in another specific
and with training advisor and with training advisor areas/competency
areas/competency areas/competency  Access to internet ( Youtube)  Access to internet ( Youtube)
Working with SME in the field Working with SME in the field  Working with SME & Technical
 Exchange between Mine & plant  Exchange between Mine &
and with training advisor and with training advisor advisors in the field
 Allocated budget for simulators plant
Access to internet Access to internet  Clear trainer’s path  Allocated budget for simulators  Access to internet
 CFA Extension project  Clear trainer’s path  Exchange between Mine & plant
Exchange between Mine & Exchange between Mine &
 Trainer II progressing as Trainer  CFA Extension project  Clear trainer’s path
plant plant
III (new)  Trainer II progressing as Trainer  Progression for Trainers: Trainer I
Clear trainer’s path Allocated budget for simulators  Request to attend the 07h30 III (new) to Trainer II, Trainer II to Trainer III
Trainer I progressing as Clear trainer’s path OPS meeting  Request to attend the 07h30  Attendance on OPS meeting
Trainer II (new) CFA Extension project  Cross Training to the Operators OPS meeting
 Collaboration with Process
Trainer II progressing as to motivate the workers  Cross Training to the Operators
 P&ID Updating with to motivate the workers Engineers, DCS team for training
Trainer III (new updates
Collaboration of PI,Access to the  P&ID Updating with
Collaboration of PI, (Action :
Process Book . Voahangy)
 Access to the Process Book,
MOC (Action to be done)