Centrella® Smart+ Bed

Service Manual
Product No. P7900

Includes optional patient safety applications available in select countries:

• Heart and Respiration Rate Monitoring System powered by EarlySense
• NaviCare® Patient Safety Application
• WatchCare® Incontinence Management System

193588 REV 12
REVISION
© 2021 by Hill-Rom Services, Inc. ALL RIGHTS RESERVED.
PATENTS / PATENT hillrom.com/patents
The Centrella® Smart+ Bed product may be covered by one or more patents. See the Internet address
above.
The Hill-Rom companies are the proprietors of European, US, and other patents and pending patent
applications.
FOSS
This product may contain software known as “free” or “open source” software (FOSS). Hill-Rom uses
and supports the use of FOSS. We believe that FOSS makes our products more robust and secure, and
gives us and our customers greater flexibility. To learn more about FOSS that may be used in this
product, please visit our FOSS website at hillrom.com/opensource. Where required, a copy
of FOSS source code is available on our FOSS website. (For products that include a Heart and
Respiration Rate Monitoring System, please also visit www.earlysense.com/med/hrbedots to learn more
about FOSS and third party software that may also be used in those products.)

Manufactured by:
HILL-ROM, INC.
1069 STATE ROUTE 46 E
BATESVILLE, IN 47006-9167 USA
No part of this text shall be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or by any information or retrieval system without
written permission from Hill-Rom Services, Inc. (Hill-Rom).
The information in this manual is confidential and may not be disclosed to third parties without the
prior written consent of Hill-Rom.
The information in this manual is subject to change without notice. Hill-Rom makes no commitment to
update or keep current the information in this manual.
Hill-Rom reserves the right to make changes without notice in design, specifications, and models. The
only warranty Hill-Rom makes is the express written warranty extended on the sale or rental of its
products.
This manual (193588) was originally released and supplied in English. For a list of available translations,
contact Hill-Rom Technical Support.
Product images and labels are for illustrative purposes only. Actual product and label may vary.
Twelfth Edition, 2021-09
First Printing, 2017
EarlySense® is a registered trademark of EarlySense Ltd.
Oilite® is a registered trademark of Beemer Precision, Inc.
Torx® is a registered trademark of Acument Intellectual Properties, LLC.
Auto Contour™, FlexAfoot™, and Hillrom™ are trademarks of Hill-Rom Services, Inc.
Boost®, Centrella®, Dining Chair®, Experience Pod®, Graphical Caregiver Interface (GCI)®, IllumiGuide®,
IntelliDrive®, Microclimate Management®, Obstacle Detect®, SafeView®, SideCom®, and WatchCare® are
registered trademarks of Hill-Rom Services, Inc.
Replace this manual (193588) if it is damaged and/or can not be read.
Centrella® Smart+ Bed Service Manual (193588 REV 12) i
For product support or to order additional copies of this manual (193588), contact your distributor, local
Hill-Rom representative, or go to hillrom.com.

Reference Documents
Centrella® Smart+ Bed Instructions for Use (193587)
Centrella® Smart+ Bed Unpacking Instructions (193589)
Centrella® Smart+ Bed Service Tool App Instructions for Use (205987) (Hill-Rom technicians only)
Centrella® Smart+ Bed Service Tool App User Guide (212326) (facility technicians)
pro+ Mattress Instructions for Use (209196)
pro+ Mattress Service Manual (209197)
WatchCare® Incontinence Management System Instructions for Use and Service Manual (196414)

ii Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Table of Contents
Chapter 1: Introduction
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Document Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Warning and Caution Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Chapter 2: Troubleshooting
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1
Function Checks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1
Service Required Indicator—Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 4
0x1XXX: Master Control Board (MCB)—Error Codes and Solutions. . . . . . . . . . . . . . . . . . . . . 2 - 5
0x2XXX: SideCom® Board (SCB)—Error Codes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 13
SCB Jumper Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 14
0x3XXX: max Mattress Air Control Board (ACB)—Error Codes and Solutions . . . . . . . . . . 2 - 16
0x4XXX-0x5XXX: Flip Up Display (FUD/GCI) Board—Error Codes and Solutions . . . . . . . 2 - 19
0x9XXX-0xAXXX: Headrail Fixed Board (HFB)—Error Codes and Solutions . . . . . . . . . . . . 2 - 19
0xBXXX: Drive Control Board (DCB)—Error Codes and Solutions . . . . . . . . . . . . . . . . . . . . . 2 - 20
Diagnostic LEDs on the DCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 20
Error Codes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 21
0xCXXX: pro+ Mattress Blower Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 22
0xFXXX: SOM Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 23
Other IntelliDrive® Transport System Malfunctions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 23
WatchCare® Incontinence Management System Malfunctions . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 25
Bedside Association Malfunctions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 26
Wireless Connectivity Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 26
Other Bed Malfunctions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 27
Bed System Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 29
Powered Transport System Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 29
No DC (Battery) Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 30

Centrella® Smart+ Bed Service Manual (193588 REV 12) iii

Table of Contents

Siderail Controls Do Not Operate on AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 31

SideCom® Communication System Does Not Operate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 32
Push Handle Troubleshooting—IntelliDrive® Transport System . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 33
Enable Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 33
Throttle Debugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 33
0x3204, 0x3205, 0x3206, or 0x3207 Troubleshooting Continued (max Mattress) . . . . . . . . . . 2 - 35
0x3208 or 0x320A Troubleshooting Continued (max Mattress) . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 37
Experience Pod® Device—Locknut Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 39
Chapter 3: Theory of Operation
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1
Mechanical System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1
Lower Frame Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1
Base Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1
Intermediate Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Upper Frame Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
User Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
End Panel Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Electrical System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
MCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4
Motor (Actuator) Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4
Scale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5
WatchCare® Incontinence Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5
Power Regulators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6
Bed Status Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6
Board Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 7
BCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 7
Power and Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 7
Power Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Night Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Sip-n-Puff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Experience Pod® Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8

iv Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Table of Contents

Brake Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Obstacle Detect® System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
SafeView®+ Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Fault Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
SafeView® Cable to MCB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
HFB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
SideCom® Communication System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 10
IntelliDrive® Transport System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
User Interface Pod. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
Push Handles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
DCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
Drive Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12
Motor Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 13
Experience Pod® Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 13
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 13
USB/PED Charger Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 14
Pendant (Handheld Remote) Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 14
Patient Reading Light with Touch Sensor Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 14
Heart and Respiration Rate Monitoring System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 14
core, pro, pro+ Integrated, and max Mattresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 15
core Mattress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 15
pro Mattress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 15
pro+ Integrated Mattress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 16
Support Mattress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 17
Pneumatic System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 18
Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 21
max Mattress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 21
Air Deck Module (Pneumatic Assembly). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 23
P.C. Board Layouts and Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 27
MCB—Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 28
MCB—Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 29
BCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 30
HFB—Left (Top and Bottom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 30

Centrella® Smart+ Bed Service Manual (193588 REV 12) v

Table of Contents

HFB—Right, with USB (Top and Bottom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 31

HFB—Right, without USB (Top and Bottom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 31
DCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 32
SCB (Top and Bottom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 32
ACB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 33
SafeView®2 Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 34
SafeView®2 Light Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 34
SafeView®2 ES Light Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 35
Experience Pod® Device Board (Top and Bottom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 35
pro+ Integrated Mattress Blower Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 36
Chapter 4: Procedures
Tool and Supply Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1
Required Tools and Supplies for a Bed with the EN 45501 (OIML) Scale . . . . . . . . . . . . . . . . 4 - 2
Component Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 2
P.C. Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 2
Lubrication Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3
Disable and Enable the Transportation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 4
Disable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 4
Enable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 4
Service Mode Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Enter and Exit the Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Disconnect All Power when Operating on Battery Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Enable and Use the Manual Articulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Set the GCI’s Language, Time and Date, and Scale Units on a Bed with the Standard
(NA) Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 6
Set the GCI’s Time and Date on an International Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 8
Diagnostics—View and Clear Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Calibrate the Scale—Standard (NA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 10
Bed Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 10
Calibration Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 10
Zero the Standard (NA) Scale with or without Resetting the Bed. . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 13
Calibrate the Scale—EN 45501 Class Scale (OIML). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16

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Crunch Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16
Calibration Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 17
Scale Verification Report Form—EN 45501 Class Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 20
Final Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 21
Report Form—EN 45501 Class Scale Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Zero the EN 45501 Class Scale (OIML) with or without Resetting the Bed . . . . . . . . . . . . . . . . . 4 - 25
Calibrate the Accelerometer—EN 45501 Class Scale (OIML) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Scale Test—EN 45501 Class Scale (OIML) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 29
View the Software Log on a Bed with the EN 45501 Class Scale (OIML). . . . . . . . . . . . . . . . . . . . 4 - 32
Configure the TV Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 33
Configure the WiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 34
Activate a Listed Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 35
Delete A Listed Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 35
Add Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 36
Edit Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 37
Bed Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 38
Update Software through WiFi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 40
Configure the Nurse Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 42
Configure Feature Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 44
Remote Service—Change the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 47
HR/RR Monitoring—Change the Settings for Out-Room Alarms, Default Thresholds, and
Alarms Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 49
HR/RR Monitoring—Activate/Deactivate the Demonstration Mode . . . . . . . . . . . . . . . . . . . . . . 4 - 51
HR/RR Monitoring—Activate the Trial Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 54
WatchCare® Incontinence Management System—Select the Nurse Call System. . . . . . . . . . . 4 - 57
Enable Bedside Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 58
Get Access to Bed Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 59
Get Access to the Full Service Diagnostics using the Centrella® Service Tool App. . . . . . . . . . 4 - 60
Calibrate the GCI Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 61
Calibrate the Bed Articulations (Frame). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 62
Remove all Power from the Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 63
Head Deck Panel and Seat Pan—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 66
Sliding Foot Weldment—Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 68
MCB Speaker, SOM, and WiFi Components—Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 71

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Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 71
SOM and WiFi Cable Assembly—Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 72
MCB Speaker—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 73
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 73
MCB Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 74
MCB Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 79
BCB and Power Supply Components—Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 81
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 81
BCB—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 81
Power Supply—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 82
AC Inlet to PSM Cable Assembly—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 84
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 84
Head-End Top Cover—Replacement (P7900B1 and Newer Bed) . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 85
SideCom® Communication System Components—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 87
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 87
SCB Enclosure and SCB—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 87
SideCom® Cable Assembly—Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 87
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 88
Bed Batteries and Battery Bracket—Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 89
Caster—Replacement (P7900A0 and P7900B0 Bed). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 92
Caster—Replacement (P7900B1 and Newer Bed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 94
Brake/Steer Switch—Replacement (P7900A0 and P7900B0 Bed) . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 97
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 97
Brake/Steer Switch—Replacement (P7900B1 and Newer Bed). . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 99
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 99
IntelliDrive® Transport System Components—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 101
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 101
Power Drive Assembly—Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 101
Power Drive Actuator—Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 103
Gas Springs—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 103
Drive Motor—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 103
Activation Hub—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 103
Drive Wheel—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 104
Power Drive Batteries—Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 104

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Battery Fuse—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 104

DCB—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 104
Motor Controller—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 105
Push Handle—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 105
DCB Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 107
5th Wheel Assembly Components—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 108
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 108
5th Wheel—Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 108
5th Wheel Caster—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 108
5th Wheel Cable and Locking System—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 108
Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 110
Night Light Assembly—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 111
Auxiliary Outlet—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 113
CPR Assembly Components—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 115
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 115
CPR Handle Bracket, Handle, and CPR Guide—Removal . . . . . . . . . . . . . . . . . . . . . . . . 4 - 115
CPR Release Disk, Snap Switch, and CPR Pull Rod—Removal . . . . . . . . . . . . . . . . . . . . 4 - 116
Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 117
Load Beam—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 118
Head Siderail and Its Internal Components—Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 121
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 121
Speaker Assembly and USB Cable—Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 123
Caregiver Control Panel—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 123
Patient Control Panel and HFB—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 124
GCI—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 124
Siderail Light—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 124
Intermediate Siderail and Siderail Switch Cable Assembly—Replacement . . . . . . . . . . . . . . . 4 - 126
Siderail Mount Components—Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 128
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 128
Upper Mount Reinforcement—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 129
Siderail Damper, Siderail Up Switch Cable Assembly, Latch Pivot Pin, Latch, Latch
Lever, and Latch Handle—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 129
Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 130
SafeView®+ Alerts Components—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 131

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SafeView®2 Cable—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 131

SafeView®2 Control Board, SafeView®2 Light Board and Cable, SafeView®2 ES
Light Board and Cable—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 132
SafeView® Cover—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 133
Head and Foot Hilow Actuators—Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 134
Head Actuator and Damper—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 137
Thigh, Foot, and Foot Extension Actuators—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 140
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 140
Thigh Actuator—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 140
Foot Actuator—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 141
Foot Extension Actuator—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 141
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 142
max Mattress—Pneumatic Assembly and Internal Components Replacement . . . . . . . . . . . 4 - 143
Pneumatic Box Inlet Filter—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 143
Pneumatic Box—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 144
Manifold Cover—Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 146
Pneumatic Box Manifold—Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 146
ACB—Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 146
Blower Assembly—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 147
core, pro, and max Mattresses—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 149
max Mattress (P7922A) Components—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 151
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 151
Support Bladder Assembly—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 153
Head or Seat Turn Plate Rivet—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 153
Head or Seat Turn Assist Bladder and Right-Side Turn Assist Support Plate—
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 153
Interface Connector Assembly—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 154
Bottom Cover—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 155
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 156
Replace a Female Snap Rivet for the Support Bladder Assembly . . . . . . . . . . . . . . . . . . . . . 4 - 158
Tube Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 159
pro+ Non-Integrated Mattress (P7924)—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 161
pro+ Integrated Mattress (P7923)—Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 167
pro+ Integrated Mattress (P7923)—Connection Cable Replacement . . . . . . . . . . . . . . . . . . . . 4 - 170

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pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 172
Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 172
Blower Intake Hose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 172
Blower Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 174
Blower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 177
Blower Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 180
pro+ Integrated Mattress (P7923)—Mattress Components Replacement . . . . . . . . . . . . . . . . 4 - 186
Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 186
Integrated Mattress Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 186
Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 188
Bottom Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 189
MCM Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 192
Air System Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 195
pro+ Non-Integrated Mattress (P7924) Components—Replacement . . . . . . . . . . . . . . . . . . . . 4 - 199
Experience Pod® Device Components—Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 200
Patient Helper (P7934A)—Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 202
Patient Helper (P7936A) Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 204
Patient Helper Support (P7928A)—Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 206
Patient Helper Support (P7938A)—Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 207
HD Patient Helper Mount (P7939A)—Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 208
Traction Frame (P7927A)—Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 209
Traction Adapter (P7937A)—Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 210
Line Manager (P7512A)—Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 211
Transport Shelf (P7524)—Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 212
HR/RR Monitoring Sensor Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 213
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 213
HR/RR Activation—Software Version 1.29 and Earlier . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 214
HR/RR Activation—Software Version 1.30 and Later . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 216
Obstacle Detect® System Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 219
Sensor Mount or P.C. Board—Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 220
Head-End or Foot-End Cable—Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 220
WatchCare® Incontinence Management System—Component Replacement . . . . . . . . . . . . 4 - 221
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 221

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Removal—Reader and Power Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 221

Replacement—Reader and Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 224
Removal and Replacement—Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 226
Final Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 227
Label Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 229
Rental Shipping and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 229
Chapter 5: Parts List
Order Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 1
Exchange Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 2
In-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 2
Out-of-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 2
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
Recommended Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Base Module (P7900A0 and P7900B0)—Shroud and Bumper (Sheet 1 of 4) . . . . . . . . . . . . . . . . 5 - 8
Base Module (P7900A0 and P7900B0)—Brake and Caster (Sheet 2 of 4). . . . . . . . . . . . . . . . . . . 5 - 10
Base Module (P7900A0 and P7900B0)—Intermediate Frame and Actuators (Sheet 3 of 4) . 5 - 12
Base Module (P7900A0 and P7900B0)—Night Light (Sheet 4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . 5 - 13
Base Module (P7900B1 and Newer)—Shroud and Bumper (Sheet 1 of 4) . . . . . . . . . . . . . . . . . 5 - 14
Base Module (P7900B1 and Newer)—Brake and Caster (Sheet 2 of 4) . . . . . . . . . . . . . . . . . . . . . 5 - 16
Base Module (P7900B1 and Newer)—Intermediate Frame and Actuators (Sheet 3 of 4) . . . 5 - 18
Base Module (P7900B1 and Newer)—Night Light (Sheet 4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 20
Upper Frame—CPR (Sheet 1 of 6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 22
Upper Frame—Sleep Deck Panels and Entrapment (Sheet 2 of 6) . . . . . . . . . . . . . . . . . . . . . . . . 5 - 24
Upper Frame—Load Cells and Slide Guard (Sheet 3 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 26
Upper Frame—Head and Thigh Drives (Head and Thigh) (Sheet 4 of 6) . . . . . . . . . . . . . . . . . . . 5 - 28
Upper Frame—Foot Section Drives Module (Sheet 5 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30
Upper Frame—Foot Section Module (Sheet 6 of 6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 32
Siderails (Sheet 1 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 34
Siderails (Sheet 2 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 36
Siderails (Sheet 3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 38
Siderails (Sheet 4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 40
Power Drive (Sheet 1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 42
Power Drive (Sheet 2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 44
5th Wheel (P7900A0 and P7900B0). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 45

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5th Wheel (P7900B1 and Newer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 46

Push Handles (P7929) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 48
Pneumatic Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 50
max Mattress P7922A01 (36"), P7922A03 (36”), and P7922A02 (40") . . . . . . . . . . . . . . . . . . . . . . 5 - 52
pro Mattress P7921A01 (36") and P7921A02 (40") . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 54
core Mattress P7920A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 56
pro+ Mattress (P7923) Connection Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 58
pro+ Mattress (P7923)—Blower Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 60
pro+ Mattress Assembly (P7923)—Layers and Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 62
Patient Helper (P7934A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 64
Patient Helper (P7936A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 65
SafeView®+ Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 66
Electronic Module (Sheet 1 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 68
Electronic Module (P7900A0 and P7900B0) (Sheet 2 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 70
Electronic Module (P7900B1 and Newer) (Sheet 2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 72
Electronic Module (Sheet 3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 74
Electronic Module (Sheet 4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 76
MCB Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 78
BCB Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 80
Auxiliary Outlet (P7900A0 and P7900B0 Bed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 82
Auxiliary Outlet (P7900B1 and Newer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 84
Headboard Module - P7900A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 86
Headboard Module - P7900B2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 87
Footboard Module - P7900A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 88
Footboard Module - P7900B2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 89
Experience Pod® Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 90
Label Kit—Urinal, PED, Pendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 91
Bed Labels (Sheet 1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 92
Bed Labels (Sheet 2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 94
Bed Labels (Sheet 3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 96
Pendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 98
HR/RR Monitoring Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 100
Obstacle Detect® System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 102
WatchCare® Incontinence Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 104

Centrella® Smart+ Bed Service Manual (193588 REV 12) xiii

Table of Contents

IV Pole—P2217, P158, and P7511 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 106

Line Managers—P7512A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 108
Patient Helper Support—P7928A and P7938A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 110
HD Patient Helper Mount—P9739A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 111
Patient Helper Sleeve—P3212A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 112
Oxygen Tank Holder—P276 and P27601 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 113
Oxygen Tank Holder—P009408 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 114
Transport Shelf—P7524 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 115
Arm Up Restraint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 116
Chapter 6: Cleaning, Disinfecting, and Preventive Maintenance
Cleaning and Disinfecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 1
Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 1
PM Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 2
Specified Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Expected Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7

xiv Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Chapter 1
1
Introduction
PURPOSE
This manual contains instructions for the operation and maintenance of the Centrella® Smart+ Bed. It
also includes parts lists (in chapter 5) for you to order replacement parts.

AUDIENCE
This manual is intended for use by trained or facility-authorized persons only. To ignore this restriction
could cause severe injury to people and serious damage to equipment.

REFERENCE DOCUMENTS
For more information (such as operating instructions, features, product symbols, and specifications),
refer to the applicable manual:
• Centrella® Smart+ Bed Instructions for Use (193587)
• pro+ Mattress Instructions for Use (209196)
• WatchCare® Incontinence Management System Instructions for Use and Service Manual (196414)

DOCUMENT SYMBOLS
This manual contains different typefaces and symbols to make the content easier to read and
understand:
• Standard text—used for regular data.
• Boldface text—emphasizes a word or phrase.
• NOTE:—sets apart special data or important instruction clarification.
• WARNING or CAUTION

– A WARNING identifies situations or actions that may have an effect on patient or user safety.
To ignore a warning could cause patient or user injury.
– A CAUTION identifies special procedures or precautions that persons must obey to help
prevent equipment damage.

ACRONYMS

Acronym Description
ACB Air Control P.C. Board
BCB Battery Charge P.C. Board
CPR Cardiopulmonary Resuscitation
DCB Drive Control P.C. Board

Centrella® Smart+ Bed Service Manual (193588 REV 12) 1-1

Acronyms
Chapter 1: Introduction

Acronym Description
EAP Extensible Authentication Code
ESD Electrostatic Discharge
GCI or FUD Graphical Caregiver Interface (GCI)® control (also known as Flip Up Dis-
play)
HFB Headrail Fixed P.C. Board
HOB Head of Bed
HR Heart Rate
IFU Instructions for Use
ILD Indention Load Deflection
MCB Master Control P.C. Board
MCM Microclimate Management®
MVT Moisture Vapor Transmission
NA North America
NAWI Non-Automatic Weighing Instruments
OIML International Organization of Legal Metrology
P.C. Printed Circuit
PED Personal Electronic Device
PWR Power (for power drive)
RFID Radio-frequency identification
RR Respiration Rate
SCB or SCM SideCom® P.C. Board
SOM System on Module P.C. Board
SSID Service Set Identifier
USB Universal Serial Bus
UTV Universal Television

NOTE:
The Heart and Respiration Rate (HR/RR) Monitoring System is identified as vitals in several instances
throughout this manual.

1-2 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Model Identification

1
Chapter 1: Introduction

MODEL IDENTIFICATION
Model Number Description
P7900 Centrella® Smart+ Bed
P7920 Centrella® core mattress
P7921 Centrella® pro mattress
P7922 Centrella® max mattress
P7923 Centrella® pro+ mattress (integrated)
P7924 Centrella® pro+ mattress (non-integrated)
P200898 HR/RR Monitoring System
a

P00697905 WatchCare® reader and antennas

a. Beds with the HR/RR Monitoring System are equipped with a sensor under the mattress on the head section.

NOTE:
In February of 2019, the base frame was redesigned. All beds prior to P7900B1 have a different base
frame.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 1-3

Safety Instructions
Chapter 1: Introduction

SAFETY INSTRUCTIONS

WARNING:
Obey all warnings throughout the manual and also those below to help prevent injury and/or
equipment damage:
• Warning—To help prevent the risk of hospital bed fires, make sure facility persons follow the
safety tips in the FDA Public Health Notification: Safety Tips for Preventing Hospital Bed Fires. (US
only)
• Warning—Only Hill-Rom or facility authorized persons should service the bed.
• Warning—Always use correct body mechanics and correctly maintained tools when you
service the bed.
• Warning—Do not make unauthorized modifications to the bed.
• Warning—Do not service or do preventive maintenance while the bed is in use.
• Warning—Unplug the power cord and auxiliary outlet (if installed) before you service the bed.
• Warning—Obey all applicable infection control policies and procedures.
• Warning—Do not work under an unsupported load. Install applicable temporary supports.
• Warning—Do not expose the unit to excessive moisture.
• Warning—Failure to wear protective gloves may cause injury.
• Warning—Failure to wear eye protection may cause eye injury.
• Warning—Incorrect use or handling of the power cord may cause damage to the power cord. If
damage has occurred to the power cord or any of its components, immediately remove the unit
from service, and contact the applicable maintenance persons.
• Warning—The potential for electrical shock exists with electrical equipment. Failure to follow
facility protocols may cause death or serious injury.
• Warning—Improper connection of the grounding conductor can cause electrical shock. Obey
these:
– Do not use a ground adapter plug to connect the bed to a power outlet which does not
have a ground connection.
– Do not attempt any maintenance function which is not specifically called out in the service
procedures.
– Make sure the outlet is correctly grounded.
• Warning—Take care to minimize the risk of tripping over the power cord by carefully locating
the cord from the bed to its power source.
• Warning—High voltage may be present. Use extreme care or personal injury could occur.
• Warning—Voltage may be present on exposed electrical connectors when the power is on. Use
care when you work close to exposed connectors.
• Warning—A capacitor can hold charge even when the power is turned off and the bed is not
connected to a power source. Use extreme caution or allow the capacitor to discharge when
you work on or around the capacitor.
• Warning—Use the appropriate accessory equipment.
• Warning—Powered bed mechanisms can cause serious injury. Operate the bed only with
persons clear of moving bed surfaces.

1-4 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Safety Instructions

1
Chapter 1: Introduction

WARNING:
(Warnings continued) Obey all warnings throughout the manual and also those below to help prevent
injury and/or equipment damage:
• Warning—Make sure that you do not leave any foreign objects in the patient zone of the bed.
• Warning—To prevent the materials in this product from contributing to potentially serious
health and/or environmental hazards, consult your local regulations and facility protocol to
safely dispose of electronic equipment. Do not dispose of as unsorted municipal waste. See
your local distributor for return or collection systems available in your country.
• Warning—This product can expose you to chemicals including Lead and Di(2-ethylhexyl)
phthalate (DEHP), which are known to the State of California to cause cancer, and Lead and
Di(2-ethylhexyl) phthalate (DEHP) which are known to the State of California to cause birth
defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
• Warning—The pro+ mattress product can expose you to chemicals including Cadmium, which
is known to the State of California to cause cancer and birth defects or other reproductive harm.
For more information go to P65Warnings.ca.gov.

CAUTION:
Obey all cautions throughout the manual and also those below to help prevent equipment damage:
• Caution—Before you move the unit, make sure the power cord(s), hoses, and other equipment
are correctly stowed.
• Caution—Do not push or pull the unit by IV poles, siderails, or other equipment. Use the
transport handles, footboard, or other designated location.
• Caution—During transport, make sure that you do not push the bed into other objects.
NOTES:
• To remove all power from the bed, do the Removal steps of Procedure 4.29 on page 4-63.
• To make sure grounding is reliable, fully insert the power cord plug into the power source.
• Make sure the position of the bed is such that you can quickly, without obstruction, unplug the
power cord(s) from the main power supply if necessary.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 1-5

Warning and Caution Labels
Chapter 1: Introduction

WARNING AND CAUTION LABELS

NOTE:
For the warning and caution labels on the pro+ non-integrated mattress (P7924), see the pro+ Mattress
Service Manual (209197).

1-6 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Warning and Caution Labels

1
Chapter 1: Introduction

Centrella® Smart+ Bed Service Manual (193588 REV 12) 1-7

Warning and Caution Labels
Chapter 1: Introduction

NOTES:

1-8 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Chapter 2
Troubleshooting
GETTING STARTED

WARNING:
Warning—Only facility-authorized persons should service the Centrella® Smart+ Bed. Service by
unauthorized persons could cause injury or equipment damage.
2
1. Do one of these:
• To isolate or identify a problem, go to “Function Checks” on page 2-1.
• If an error code shows on the GCI, go to “Service Required Indicator—Error Codes” on page 2-4.
2. Do the solution (repair analysis procedure (RAP), part replacement, etc.) that is shown for the
problem.
3. To make sure the problem has been corrected, do the “Function Checks” on page 2-1.
NOTES:
• If the troubleshooting procedures do not identify the problem, contact Hill-Rom Technical
Support.
• For troubleshooting the pro+ non-integrated mattress (P7924), see the pro+ Mattress Service
Manual (209197).

FUNCTION CHECKS
Do the function checks as applicable for your bed. If the bed passes all of the checks for its
configuration, do the necessary administrative tasks, and prepare the bed to be put into service. If the
bed does not pass all of the checks, repair or replace the part as applicable. Do not put the bed into
service until it passes all of the checks.
NOTES:
• Use the controls on both sides of the bed, the GCI, and the hand held remote control (pendant),
if available, to do the functions checks. Do the checks at one location, and then another until all
control locations have been through the checks.

• If the controls do not operate, the bed may be in

transportation mode. To disable the transportation mode,
go to “Disable and Enable the Transportation Mode” on
page 4-4. On some beds, this screen will show for a few
seconds if you press a control on a bed that it is in
transportation mode.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2-1

Function Checks
Chapter 2: Troubleshooting

Pass
/ Task If Fail, Go To
Fail
1. From all control areas, these bed controls and their indicators (as applicable) operate correctly:
Trendelenburg, Reverse Trendelenburg, and “0x1XXX: Master Control Board (MCB)—Error
Boost® Position Codes and Solutions” on page 2-5
Lockouts for head, knee, bed up and down, “0x1XXX: Master Control Board (MCB)—Error
Trendelenburg, Reverse Trendelenburg, and Codes and Solutions” on page 2-5
Boost® Position
Bed, head, and knee sections raise and lower “0x1XXX: Master Control Board (MCB)—Error
(make sure these operate on battery power Codes and Solutions” on page 2-5
also)
Alert Silence (on the caregiver control panel “0x1XXX: Master Control Board (MCB)—Error
and GCI) Codes and Solutions” on page 2-5
Foot longer and shorter (on the GCI only) “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
Dining Chair® Position (on the GCI only) “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
Bed Flat (on the GCI only) “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
Stand Assist (on the GCI only) “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
Head angle <30° Limit (on the GCI only) “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
Nurse call (if available) “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5 or “0x4XXX-
0x5XXX: Flip Up Display (FUD/GCI) Board—
Error Codes and Solutions” on page 2-19
CPR “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
Brake and steer “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
IllumiGuide® Siderail Handgrip “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
Night light “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
Pendant (handheld remote; if available) “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5

2-2 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Function Checks
Chapter 2: Troubleshooting

Pass
/ Task If Fail, Go To
Fail
2. These alerts (as applicable) operate correctly:
Set Brake Alert “0x1XXX: Master Control Board (MCB)—Error

Bed Exit Alert System

Codes and Solutions” on page 2-5
“0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
2
SafeView®+ Alerts “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
Voice Alerts “0x2XXX: SideCom® Board (SCB)—Error Codes
and Solutions” on page 2-13
3. These features (as applicable) operate correctly:
Siderails
a
“0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
Wireless connectivity “0x2XXX: SideCom® Board (SCB)—Error Codes
and Solutions” on page 2-13
IntelliDrive® Transport System “0xFXXX: SOM Board” on page 2-23
SideCom® Communication System “0x4XXX-0x5XXX: Flip Up Display (FUD/GCI)
Board—Error Codes and Solutions” on page 2-
19
Scale System (see “Specified Checks” on page “0x1XXX: Master Control Board (MCB)—Error
6-3 for an accuracy check) Codes and Solutions” on page 2-5
Foley Position Limit “0x1XXX: Master Control Board (MCB)—Error
Codes and Solutions” on page 2-5
USB charging port on the siderail “0x9XXX-0xAXXX: Headrail Fixed Board (HFB)—
Error Codes and Solutions” on page 2-19
Heart and Respiration Rate Monitoring Sys- “Wireless Connectivity Malfunction” on page 2-
tem 26
Obstacle Detect® System “Wireless Connectivity Malfunction” on page 2-
26
WatchCare® Incontinence Management Sys- “WatchCare® Incontinence Management Sys-
tem tem Malfunctions” on page 2-25
Bedside Association “Bedside Association Malfunctions” on page 2-
26
4. The mattress (as applicable) operates correctly:
max mattress (Normal, Max Inflate, and right “0x3XXX: max Mattress Air Control Board
and left Turn Assists) (ACB)—Error Codes and Solutions” on page 2-
16
pro+ mattress, integrated (Normal, MCM, and “0xCXXX: pro+ Mattress Blower Board” on page
status indicator on the GCI) 2-22
a. Make sure to test the up switches for all four siderails, either by changing the SafeView®+ Alerts protocol or
using the Turn Assist feature.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2-3

Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

SERVICE REQUIRED INDICATOR—ERROR CODES

1. When the Service indicator on the GCI is on, get access to the
Diagnostics screen to determine what the issue is and the error
code associated with it (see “Diagnostics—View and Clear
Errors” on page 4-9).

2. Clear the error (see “Diagnostics—View and Clear Errors” on page 4-9).
3. Unplug the power cords for the bed and the auxiliary outlet (if installed).
4. Shut down the bed as follows:
a. Press and hold the Lockout control (A) until you hear a
beep (approximately 20 seconds). This puts the bed in
Service mode.
b. Press and hold these controls at the same time until you
hear a beep: Foot Up (B), Foot Down (C), and
Trendelenburg (D). The bed should shut down within 5
seconds after you release the controls.
Caregiver Control Panel

5. Plug the bed in.

6. If the error still shows, refer to the applicable Error Codes and Solutions table shown below. Do
solution (1) first, and then if necessary, do solution (2), and so on until the problem is fixed. If the
solutions do not fix the problem, contact Technical Support.
• “0x1XXX: Master Control Board (MCB)—Error Codes and Solutions” on page 2-5
• “0x2XXX: SideCom® Board (SCB)—Error Codes and Solutions” on page 2-13
• “0x3XXX: max Mattress Air Control Board (ACB)—Error Codes and Solutions” on page 2-16
• “0x4XXX-0x5XXX: Flip Up Display (FUD/GCI) Board—Error Codes and Solutions” on page 2-19
• “0x9XXX-0xAXXX: Headrail Fixed Board (HFB)—Error Codes and Solutions” on page 2-19
• “0xBXXX: Drive Control Board (DCB)—Error Codes and Solutions” on page 2-20
• “0xCXXX: pro+ Mattress Blower Board” on page 2-22
• “0xFXXX: SOM Board” on page 2-23
NOTES:
• For a bed with the SafeView®+ Alerts option, there are two or three control boards for the
SafeView®+ Alerts:
– SafeView®2 control board (198430)
– SafeView®2 light board (198433)
– SafeView®2 ES light board (198436)
• Before you replace parts as identified in the solutions, make sure of these:
– The cables are not damaged and are connected correctly.
– There are no parts that are binding.
• For part replacement, see chapter 4.

2-4 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

7. If you replace the GCI or any of these P.C. boards—MCB, SOM, ACB or pro+ mattress blower board,
DCB, SCB, HFB (right and left)—the bed software versions may not match. Make sure you update
the software as necessary.
8. After you repair the bed, do the “Function Checks” on page 2-1.

2
NOTE:
If multiple boards have an error, the most recent error will show first.

0X1XXX: MASTER CONTROL BOARD (MCB)—ERROR CODES AND SOLUTIONS

Code GCI Error Report Solution

0x1000 No error N/A
0x1006 ERR_MCB_OIML_ACCEL_CALIBRA- (1) Calibrate the accelerometer. Repeat the cali-
TION_ERROR bration a few times, if necessary.
(2) Make sure the correct MCB is installed. The
part number should be 208195.
(3) Replace the OIML scale MCB.
0x1F01 ERR_MCB_INCONSISTENT_SW (1) Reboot the bed.
(2) Wait for 3 minutes after reboot to see if the
error still persists or if it is cleared.
(3) If the error persists, update the firmware and
reboot the bed.
0x11C0 ERR_MCB_OHA_BUTTON_STUCK_CRITI- Replace the overhead arm.
CAL
0x11C1 ERR_MCB_OHA_BUTTON_STUCK_MOD- Replace the overhead arm.
ERATE
0x11C2 ERR_MCB_OHA_PED_ALERT (1) Reboot the bed.
(2) Wait for 3 minutes after reboot to see if the
error still persists or if it is cleared.
(3) If the error persists, replace the overhead
arm.
0xB009 ERR_DCB_AC_RET_TIMEOUT (1) Make sure the deployment actuator cable is
not damaged and it is fully connected to P16
on the DCB. Try to extend and then retract
actuator (remove AC power and activate steer
pedal then reapply power).
(2) Replace the actuator.
Power System
0x1040 Bad battery / charge error (1) Charge the bed overnight.
(2) Replace the batteries with new ones.
(3) Replace the BCB.
0x1041 BCB AVref error Replace the BCB.
0x1042 Power supply over current (1) Check the cables to the batteries for kinks,
damage, and connections. Replace or connect
the cables as necessary.
(2) Replace the BCB.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2-5

Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

0x1043 Power supply over voltage Replace the BCB.
0x1045 Power supply overheated (1) Check the cable connection between the
MCB and BCB. Replace or connect the cable as
necessary.
(2) Replace the BCB.
0x1046 BCB connectivity lost (1) Check the cable connection between the
MCB and BCB. Replace or connect the cable as
necessary.
(2) Replace the BCB.
0x1047 Invalid BCB hardware Replace the BCB.
0x1048 Battery temperature exceeded (1) This error will not clear if the bed is outside
the operational range of 5°C to 35°C (41°F to
95°F). If bed is within this temperature range,
check the cable connection between the MCB
and BCB. Replace or connect the cable as nec-
essary.
(2) Replace the BCB.
0x1049 DCB power error (1) Check the cable connection between the
MCB and DCB. Replace or connect the cable as
necessary.
(2) Replace the DCB.
(3) Replace the MCB.
0x104A Battery charger timeout Trickle Replace the bed batteries.
0x104B Battery charger timeout Bulk Replace the bed batteries.
0x104C Battery charger timeout Boost Replace the bed batteries.
0x104D Battery charger error (1) Replace the bed batteries.
(2) Replace the BCB.
0x104E Battery under 12 V (1) Check the cables to the bed batteries.
Replace the cables as necessary.
(2) Check the battery fuse. Replace the fuse as
necessary.
(3) Measure the bed battery voltage. If the volt-
age is under 12 V, replace the bed batteries.
0x1050 Power supply under voltage (1) Check the cable connection between the
MCB and BCB. Replace or connect the cable as
necessary.
(2) Replace the BCB.
0x1051 Power supply over voltage Replace the BCB.
0x1052 Battery under voltage (1) Charge the bed overnight.
(2) Replace the batteries with new ones.
(3) Replace the BCB.
0x1054 Power supply over current Replace the BCB.

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 Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

0x1055 Improper shutdown (1) Do Step 3 through Step 5 on page 2-4 to
reset the bed.
(2) Check the cables to the bed batteries.
Replace the cables as necessary.

2
(3) Check the battery fuse. Replace the fuse as
necessary.
(4) Replace the bed batteries.
0x1056 ERR_MCB_OBSTACLE_HARDWARE_LEFT (1) Check the cable connections between the
MCB and BCB and between the BCB and the left
Obstacle Detect® transmitter and receiver.
Replace or connect the cables as necessary.
(2) Replace the left Obstacle Detect® transmit-
ter and/or receiver P.C.board.
(3) Replace the BCB.
0x1057 ERR_MCB_OBSTACLE_HARDWARE_RIGHT (1) Check the cable connections between the
MCB and BCB and between the BCB and the
right Obstacle Detect® transmitter and receiver.
Replace or connect the cables as necessary.
(2) Replace the right Obstacle Detect® transmit-
ter and/or receiver P.C. board.
(3) Replace the BCB.
File System and EEPROM
0x1080 File system init Replace the MCB.
0x1081 File system write (1) Use the Centrella® service tool app to refor-
mat the file system.
(2) Replace the MCB.
0x1082 File system read (1) Calibrate the scale and bed articulations if
possible.
(2) Use the Centrella® service tool app to refor-
mat the file system.
(3) Replace the MCB.
0x1083 File system data (1) Calibrate the scale and bed articulations if
possible.
(2) Use the Centrella® service tool app to refor-
mat the file system.
(3) Replace the MCB.
0x1084 Stored motor position lost (1) Calibrate the bed articulations if possible.
(2) Check the cable connections for all actua-
tors. Replace or connect cables as necessary.
(3) Replace any actuator that has a position
error.
(4) Replace the MCB.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2-7

Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

External
0x10C0 CPR switch failure (1) Check the cable connections between the
CPR switch and the MCB. Replace or connect
the cable as necessary.
(2) Replace the CPR switch.
External Heartbeat
0x1100 MCB Heart Beat (1) Do Step 3 through Step 5 on page 2-4 to
reset the bed.
(2) Check the cable connection between the
HFB and MCB. Replace or connect the cable as
necessary.
(3) Use the Centrella® service tool app to
update the bed’s software.
(4) Replace the MCB.
Motor
0x1140 H-bridge error Replace the MCB.
0x1142 HILO head sense current (1) Check the head hilow actuator and its cable
connection. Connect the cable or replace the
actuator as necessary.
(2) Replace the MCB.
0x1143 HILO foot sense current (1) Check the foot hilow actuator and its cable
connection. Connect the cable or replace the
actuator as necessary.
(2) Replace the MCB.
0x1144 Head sense current (1) Check the head actuator and its cable con-
nection. Connect the cable, replace the cable (if
possible), or replace the actuator as necessary.
(2) Replace the MCB.
0x1145 Knee sense current (1) Check the thigh actuator and its cable con-
nection. Connect the cable, replace the cable (if
possible), or replace the actuator as necessary.
(2) Replace the MCB.
0x1146 FlexFoot sense current (1) Check the foot extension actuator and its
cable connection. Connect the cable, replace
the cable (if possible), or replace the actuator as
necessary.
(2) Replace the MCB.
0x1147 Foot sense current (1) Check the foot actuator and its cable con-
nection. Connect the cable, replace the cable (if
possible), or replace the actuator as necessary.
(2) Replace the MCB.

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 Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

0x1148 HILO head position error (1) Use the Bed Up/Down controls to articulate
the bed to its limits: fully raised, fully lowered,
and then fully raised again. This resets the bed
position sensor.

2
(2) Calibrate the bed articulations.
(3) Replace the head hilow actuator (the posi-
tion sensor is inside the actuator).
(4) Replace the MCB.
0x1149 HILO foot position error (1) Use the Bed Up/Down controls to articulate
the bed to its limits: fully raised, fully lowered,
and then fully raised again. This resets the bed
position sensor.
(2) Calibrate the bed articulations.
(3) Replace foot hilow actuator (the position
sensor is inside the drive).
(4) Replace the MCB.
0x114A Head position error (1) Calibrate the bed articulations.
(2) Replace the head actuator (the position sen-
sor is inside the actuator).
(3) Replace the MCB.
0x114C Knee over current (1) Check the thigh actuator and its cable con-
nection. Connect the cable, replace the cable (if
possible), or replace the actuator as necessary.
(2) Replace the MCB.
0x114D Foot over current (1) Check the foot actuator and its cable con-
nection. Connect the cable, replace the cable (if
possible), or replace the actuator as necessary.
(2) Replace the MCB.
0x114E HILO head over current (1) Check the head hilow actuator and its cable
connection. Connect the cable or replace the
actuator as necessary.
(2) Replace the MCB.
0x114F HILO foot over current (1) Check the foot hilow actuator and its cable
connection. Connect the cable or replace the
actuator as necessary.
(2) Replace the MCB.
0x1150 HOB over current (1) Check the head actuator and its cable con-
nections. Connect the cable, replace the cable
(if possible), or replace the actuator as neces-
sary.
(2) Replace the MCB.
0x1151 FlexFoot over current (1) Check the foot extension actuator and its
cable connection. Connect the cable, replace
the cable (if possible), or replace the actuator as
necessary.
(2) Replace the MCB.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2-9

Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

0x1153 Knee position error (1) Calibrate the bed articulations.
(2) Replace the thigh actuator.
(3) Replace the MCB.
0x1154 Foot position error (1) Calibrate the bed articulations.
(2) Replace the foot actuator.
(3) Replace the MCB.
0x1155 FlexFoot position error (1) Calibrate the bed articulations.
(2) Replace the foot extension actuator.
(3) Replace the MCB.
0x1157 ERR_MCB_HEAD_CALIBRATION (1) Calibrate the bed articulations.
(2) Replace the head actuator.
(3) Replace the MCB.
0x1158 ERR_MCB_HILOHD_CALIBRATION (1) Calibrate the bed articulations.
(2) Replace the head hilow actuator.
(3) Replace the MCB.
0x1159 ERR_MCB_HILOFT_CALIBRATION (1) Calibrate the bed articulations.
(2) Replace the foot hilow actuator.
(3) Replace the MCB.
0x115A ERR_MCB_KNEE_CALIBRATION (1) Calibrate the bed articulations.
(2) Replace the thigh actuator.
(3) Replace the MCB.
0x115B ERR_MCB_FOOT_CALIBRATION (1) Calibrate the bed articulations.
(2) Replace the foot actuator.
(3) Replace the MCB.
0x115C Head thermal error (1) Do not use the articulation controls for 10
minutes.
(2) Replace the head actuator.
0x115D HILO head thermal error (1) Do not use the articulation controls for 10
minutes.
(2) Replace the head hilow actuator.
0x115E HILO foot thermal error (1) Do not use the articulation controls for 10
minutes.
(2) Replace the foot hilow actuator.
0x115F Knee thermal error (1) Do not use the articulation controls for 10
minutes.
(2) Replace the thigh actuator.
0x1160 Foot thermal error (1) Do not use the articulation controls for 10
minutes.
(2) Replace the foot actuator.
0x1161 FlexFoot thermal error (1) Do not use the articulation controls for 10
minutes.
(2) Replace the foot extension actuator.
0x1162 ERR_MCB_HEAD_GENERAL (1) Calibrate the bed articulations.
(2) Replace the head actuator.

2 - 10 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

0x1163 ERR_MCB_HILOHD_GENERAL (1) Calibrate the bed articulations.
(2)Replace the head hilow actuator.
0x1164 ERR_MCB_HILOFT_GENERAL (1) Calibrate the bed articulations.
(2) Replace the foot hilow actuator.
0x1165

0x1166
ERR_MCB_KNEE_GENERAL

ERR_MCB_FOOT_GENERAL
(1) Calibrate the bed articulations.
(2) Replace the thigh actuator.
(1) Calibrate the bed articulations.
2
(2) Replace the foot actuator.
0x1167 ERR_MCB_FLEXFOOT_GENERAL (1) Calibrate the bed articulations.
(2) Replace the foot extension actuator.
0x9223 ERR_LF_HFB_CG_MEMBRANE Replace the membrane.
0x9224 ERR_LF_HFB_PT_MEMBRANE Replace the membrane.
0xA223 ERR_RH_HFB_CG_MEMBRANE Replace the membrane.
0xA224 ERR_RH_HFB_PT_MEMBRANE Replace the membrane.
Scale
0x1180 Scale calibration (1) Calibrate the scale.
(2) Replace the MCB.
0x1181 Scale zero load error (1) Zero the scale if possible.
(2) Calibrate the scale.
(3) Replace the MCB.
0x1182 LH load beam error (1) Check the bed for obstructions that may
cause an inaccurate weight. Remove obstruc-
tions as necessary.
(2) Check the cable connection for the left-
head (LH) load beam. Connect the cable or
replace the load beam as necessary.
0x1183 LF load beam error (1) Check the bed for obstructions that may
cause an inaccurate weight. Remove obstruc-
tions as necessary.
(2) Check the cable connection for the left-foot
(LF) load beam. Connect the cable or replace
the load beam as necessary.
0x1184 RF load beam error (1) Check the bed for obstructions that may
cause an inaccurate weight. Remove obstruc-
tions as necessary.
(2) Check the cable connection for the right-
foot (RF) load beam. Connect the cable or
replace the load beam as necessary.
0x1185 RH load beam error (1) Check the bed for obstructions that may
cause an inaccurate weight. Remove obstruc-
tions as necessary.
(2) Check the cable connection for the right-
head (RH) load beam. Connect the cable or
replace the load beam as necessary.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 11

Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

0x1186 Analog scale (1) Calibrate and zero the scale.
(2) Replace the MCB.
0x1187 Scale circuit power error (1) Check the cable connections for the load
beams. Connect the cables or replace the load
beams as necessary.
(2) Replace the load beam.
0x1188 Scale ADC clock error Replace the MCB.
0x1189 Scale circuit damage channel 1 (1) Check the cable connection for the load
beam. Connect the cable or replace the load
beam as necessary.
(2) Replace the MCB.
0x118A Scale circuit damage channel 2 (1) Check the cable connection for the load
beam. Connect the cable or replace the load
beam as necessary.
(2) Replace the MCB.
0x118B Scale circuit damage channel 3 (1) Check the cable connection for the load
beam. Connect the cable or replace the load
beam as necessary.
(2) Replace the MCB.
0x118C Scale circuit damage channel 4 (1) Check the cable connection for the load
beam. Connect the cable or replace the load
beam as necessary.
(2) Replace the MCB.
0x118D Load beam 1 (1) Check the bed for obstructions that may
cause an inaccurate weight. Remove obstruc-
tions as necessary.
(2) Replace load beam 1.
0x118E Load beam 2 (1) Check the bed for obstructions that may
cause an inaccurate weight. Remove obstruc-
tions as necessary.
(2) Replace load beam 2.
0x118F Load beam 3 (1) Check the bed for obstructions that may
cause an inaccurate weight. Remove obstruc-
tions as necessary.
(2) Replace load beam 3.
0x1190 Load beam 4 (1) Check the bed for obstructions that may
cause an inaccurate weight. Remove obstruc-
tions as necessary.
(2) Replace load beam 4.
Pendant (hand held remote control)
0x11A0 L-Pendant button stuck - Critical Replace the pendant.
0x11A1 R-Pendant button stuck - Critical Replace the pendant.
0x11A2 L-Pendant button stuck - Moderate Replace the pendant.
0x11A3 R-Pendant button stuck - Moderate Replace the pendant.

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 Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

SafeView®+ Alerts and IllumiGuide® Siderail Handgrip
0x1E01 ERR_MCB_SAFEVIEW_SPI_COMM_ERROR (1) Check the cable connections between the
SafeView®2 boards. Replace or connect the
cables as necessary.

0x1E02 ERR_MCB_SAFEVIEW_CB_FAULT
(2) Replace a board one at a time until the error
clears.
Replace the SafeView®2 control board.
2
0x1E03 ERR_MCB_SAFEVIEW_LB_FAULT Replace the SafeView®2 light board.
0x1E05 ERR_MCB_SAFEVIEW_HARDWARE_FAULT (1) Check the cable connections between the
SafeView®2 boards. Replace or connect the
cables as necessary.
(2) Replace a board one at a time until the error
clears.
0x1E06 ERR_MCB_SAFEVIEW_SPI_COMM_HARD- Replace the SafeView® cable assembly.
WARE_ERROR
0x1E07 SafeView power error Replace the MCB.
NOTES:
• If one of the SafeView®+ Alerts projectors is on when it should be off, there is a problem with
one of the SafeView®2 boards.
• If the SafeView®+ Alerts projectors are on when there is no weight on the bed, zero the scale.

0X2XXX: SIDECOM® BOARD (SCB)—ERROR CODES AND SOLUTIONS

Code GCI Error Report Solution

External Heartbeat
0x2001 SR audio codec driver failed (1) Make sure the SOM board is fully installed
on the MCB. Check the cables between the SCB
and the MCB for damage or loose connector
contacts. Connect or replace the cables as nec-
essary.
(2) Replace the SCB.
0x2002 SR audio codec config error Replace the SCB.
0x2003 SideCom audio settings missing Replace the SCB.
0x2004 SideCom IO error Replace the SCB.
0x2005 SideCom EEPROM read error Replace the SCB.
0x2006 SideCom EEPROM write error Replace the SCB.
0x2007 SideCom EBSIS failure Replace the SCB.
0x2008 SideCom EBSIS command not sent Replace the SCB.
0x2009 SideCom EBSIS request not found Replace the SCB.
0x200A SideCom EBSIS SPI state error Replace the SCB.
0x200B SideCom UTV setting corrupt Replace the SCB.
0x200C SideCom RPCA network error Replace the SCB.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 13

Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

0x2100 SCM Heart Beat (1) Check the cable between the SCB and the
MCB for damage or loose connector contacts.
Connect or replace the cable as necessary.
(2) Replace the SCB.

SCB Jumper Configuration

The SCB includes several on-board jumpers for the configuration of the 37-pin room and Nurse Call
interface. Refer to the figure and table below for the jumper configuration to make sure the bed is
configured to correctly interface with room devices and Nurse Call system.

Jumper
(Reference Description Pins
Designator)
Universal TV (J3) Television control via digital commands supporting three 2-3 = ENABLED
types of televisions (LG/Zenith, Philips, GE/RCA). Default tele- (DEFAULT)
vision control configuration.
Non-UTV (J4) Standard television control via contact closure. To enable 2-3 = ENABLED
standard television control, move UTV Jumper J3 to Non-
UTV Jumper J4.
Nurse Call Bun- Nurse Call systems are either Normally Open, Non-Bunting 1-2 = Normally
ting Configura- call interface systems or Normally Closed, Bunting systems. Open, Non-Bunting
tion (J7) This bed’s Nurse Call relay operates as a Normally Open (DEFAULT)
device by default. 2-3 = Normally
Closed, Bunting

2 - 14 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Jumper
(Reference Description Pins
Designator)
Bed Exit Bunting Nurse Call systems are either Normally Open, Non-Bunting 1-2 = Normally
Configuration call interface systems or Normally Closed, Bunting systems.
Open, Non-Bunting

2
(J9) This bed’s Bed Exit relay operates as a Normally Open device
(DEFAULT)
by default. 2-3 = Normally
Closed, Bunting
Nurse Call Enables detection of Nurse Call system connection. Disable if 1-2 = ENABLED
Detect (J14) problems occur with the Nurse Call system interface (for (DEFAULT)
example, if a bed Nurse Call is constantly being placed). 2-3 = DISABLED
Bed Exit Detect Enables detection of Bed Exit system connection. Disable if 1-2 = ENABLED
(J15) problems occur with the Bed Exit system interface (for exam- (DEFAULT)
ple, if a Bed Exit alert is constantly being placed). 2-3 = DISABLED
Nurse Call Micro- Allows selection of Analog Ground or Digital Ground for the 1-2 = Digital
phone Output Nurse Call microphone output reference. Select Analog Ground
Reference (J11) Ground if the Nurse Call system provides a separate analog 2-3 = Analog
ground for the microphone. Select Digital Ground if no ana- Ground (DEFAULT)
log ground is provided by the Nurse Call system, which con-
nects the microphone reference to 37-Pin Connector Pin 31.
Note, digital ground is much more susceptible to system and
cable noise. Remove the jumper shunt if microphone signals
on the 37-Pin connector (Pins 17 and 32) are used for other
applications by the Nurse Call or entertainment system.
Speaker Shield Allows selection of Shield Drain from the 37-Pin cable or 1-2 = Drain
Connection (J12) SideCom Ground reference for the Nurse Call/Entertainment (DEFAULT)
speaker cable shield. If the bed speakers seem to be picking 2-3 = VSS, SideCom
up noise from cables or other room devices, try moving the Ground
jumper shunt to the VSS position or removing the shunt con-
nection to improve noise response.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 15

Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

0X3XXX: MAX MATTRESS AIR CONTROL BOARD (ACB)—ERROR CODES AND SOLUTIONS

Code GCI Error Report Solution

File System and EEPROM
0x3083 ACB EEPROM Write Replace the ACB.
0x3084 ACB EEPROM Read Replace the ACB.
External Heartbeat
0x3100 ACB Heart Beat (1) Check the cable connections between the MCB and
ACB. Replace or connect the cable as necessary.
(2) Replace the ACB.
Mattress ACB Related
0x3201 Note: Support Surface Opera- (1) Check the load beam weight accuracy. Replace the load
tional (SSO) Compromised beam as necessary.
State (2) Check the head of bed angle accuracy. If the angle is not
correct, make sure the head actuator position is correct.
(3) Calibrate the bed articulations.
0x3202 Turn Assist Non-Operational Connect the service tool and clear the error. Make sure the
Deflation (TADNO) Compro- TA valves are in good condition and the sense and fill tubes
mised Function State are not kinked or damaged. Replace the valves or tubes or
connect the tubes as necessary.
0x3204 Head inflate timeout (1) Make sure the latch tabs on both sides of the interface
connector assembly are fully connected to the pneumatic
box. Pull on the interface connector assembly. If it is easy to
remove, then the latch tabs are not fully connected.
(2) Check the head bladder for leaks, and replace the blad-
der if necessary.
(3) Check the head sense and fill tubes for kinks, correct
color connections, or disconnections. Replace or connect
the tubes as necessary.
(4) Do Step 3 through Step 5 on page 2-4 to reset the bed.
(5) Go to “0x3204, 0x3205, 0x3206, or 0x3207 Troubleshoot-
ing Continued (max Mattress)” on page 2-35.
0x3205 Head deflate timeout (1) Make sure the latch tabs on both sides of the interface
connector assembly are fully connected to the pneumatic
box. Pull on the interface connector assembly. If it is easy to
remove, then the latch tabs are not fully connected.
(2) Check the head sense and fill tubes for kinks. Replace or
connect the tubes as necessary.
(3) Do Step 3 through Step 5 on page 2-4 to reset the bed.
(4) Go to “0x3204, 0x3205, 0x3206, or 0x3207 Troubleshoot-
ing Continued (max Mattress)” on page 2-35.

2 - 16 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

0x3206 Seat inflate timeout (1) Make sure the latch tabs on both sides of the interface
connector assembly are fully connected to the pneumatic
box. Pull on the interface connector assembly. If it is easy to
remove, then the latch tabs are not fully connected.

2
(2) Check the seat bladder for leaks, and replace the blad-
der as necessary.
(3) Check the seat sense and fill tubes for kinks, correct
color connections, or disconnections. Replace or connect
the tubes as necessary.
(4) Do Step 3 through Step 5 on page 2-4 to reset the bed.
(5) Go to “0x3204, 0x3205, 0x3206, or 0x3207 Troubleshoot-
ing Continued (max Mattress)” on page 2-35.
0x3207 Seat deflate timeout (1) Make sure the latch tabs on both sides of the interface
connector assembly are fully connected to the pneumatic
box. Pull on the interface connector assembly. If it is easy to
remove, then the latch tabs are not fully connected.
(2) Check the seat sense and fill tubes for kinks. Replace the
tubes as necessary.
(3) Do Step 3 through Step 5 on page 2-4 to reset the bed.
(4) Go to “0x3204, 0x3205, 0x3206, or 0x3207 Troubleshoot-
ing Continued (max Mattress)” on page 2-35.
0x3208 LTA inflate timeout (1) Make sure the latch tabs on both sides of the interface
connector assembly are fully connected to the pneumatic
box. Pull on the interface connector assembly. If it is easy to
remove, then the latch tabs are not fully connected.
(2) Check the left TA bladder for leaks, and replace the blad-
der as necessary.
(3) Check the left TA sense and fill tubes for kinks, correct
color connections, or disconnections. Replace or connect
the tubes as necessary.
(4) Do Step 3 through Step 5 on page 2-4 to reset the bed.
(5) Go to “0x3208 or 0x320A Troubleshooting Continued
(max Mattress)” on page 2-37.
0x3209 LTA deflate timeout (1) Make sure the latch tabs on both sides of the interface
connector assembly are fully connected to the pneumatic
box. Pull on the interface connector assembly. If it is easy to
remove, then the latch tabs are not fully connected.
(2) At the GCI, get access to the Diagnostics screen and
clear the error. Then, do Step 3 through Step 5 on page 2-4
to reset the bed.
(3) Check the left TA sense and fill tubes for kinks. Replace
the tubes as necessary.
(4) Disconnect the left TA fill tube from the interface con-
nector assembly. Put the mattress in the Max Inflate mode.
If pressurized air comes out of the fill tube connector, the
valve is stuck. Replace the manifold.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 17

Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

0x320A RTA inflate timeout (1) Make sure the latch tabs on both sides of the interface
connector assembly are fully connected to the pneumatic
box. Pull on the interface connector assembly. If it is easy to
remove, then the latch tabs are not fully connected.
(2) Check the right TA bladder for leaks, and replace the
bladder as necessary.
(3) Check the right TA sense and fill tubes for kinks, correct
color connections, or disconnections. Replace or connect
the tubes as necessary.
(4) Do Step 3 through Step 5 on page 2-4 to reset the bed.
(5) Go to “0x3208 or 0x320A Troubleshooting Continued
(max Mattress)” on page 2-37.
0x320B RTA deflate timeout (1) Make sure the latch tabs on both sides of the interface
connector assembly are fully connected to the pneumatic
box. Pull on the interface connector assembly. If it is easy to
remove, then the latch tabs are not fully connected.
(2) At the GCI, get access to the Diagnostics screen and
clear the error. Then, do Step 3 through Step 5 on page 2-4
to reset the bed.
(3) Check the right TA sense and fill tubes for kinks. Replace
the tubes as necessary.
(4) Disconnect the right TA fill tube from the interface con-
nector assembly. Put the mattress in the Max Inflate mode.
If pressurized air comes out of the fill tube connector, the
valve is stuck. Replace the manifold.
0x320C Blower over temperature (1) Make sure the latch tabs on both sides of the interface
connector assembly are fully connected to the pneumatic
box. Pull on the interface connector assembly. If it is easy to
remove, then the latch tabs are not fully connected.
(2) Look at the Error Log for previous inflate errors, and fix
any inflate errors.
(2) Check the MCM tube for kinks, damage, and connec-
tions. Replace or connect the tube as necessary.
(3) Make sure the blower rotor operates correctly. Replace
the blower as necessary.
0x320D Blower non-operational (1) Check the blower cable connections. Replace or connect
the cable as necessary.
(2) Make sure the blower operates correctly. Replace the
blower as necessary.
(3) Replace the ACB.
0x3214 Valve SW low current (1) Check the ACB for damage, and replace it as necessary.
(2) Check the cable connections between the manifold and
the ACB. Connect the cables as necessary. If the cables are
kinked or damaged, or the error continues, replace the
manifold.
0x3215 Valve SW over current Replace the ACB.
0x3216 Valve HW over current Replace the manifold.

2 - 18 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

0x3217 Mattress absence (1) Make sure a max mattress is connected to the manifold.
Connect the mattress as necessary.
(2) Check the cable connections for the Hall Effect sensor.
Replace or connect the cable as necessary.

0X4XXX-0X5XXX: FLIP UP DISPLAY (FUD/GCI) BOARD—ERROR CODES AND SOLUTIONS

2
Code GCI Error Report Solution
External Heartbeat and Base
0x4100 L-FUD Heart Beat (1) Check the cable connections between the
GCI and the head fixed board (HFB). Connect
the cable as necessary.
(2) Replace the left GCI.
0x4300 ERR_LF_FUD_EXTFLASH_INCAPABLE Replace the GCI.
0x5100 R-FUD Heart Beat (1) Check the cable connections between the
GCI and the HFB. Connect the cable as neces-
sary.
(2) Replace the right GCI.
0x5300 ERR_RT_FUD_EXTFLASH_INCAPABLE Replace the GCI.

0X9XXX-0XAXXX: HEADRAIL FIXED BOARD (HFB)—ERROR CODES AND SOLUTIONS

Code GCI Error Report Solution

External Heartbeat and Base
0x9100 L-HFB Heart Beat (1) Check the cable between the HFB and MCB
for damage or loose connector contacts. (Note,
if the cable is the issue, the GCI should also
show a L-FUD Heart Beat error.) Connect or
replace the cable as necessary.
(2) Replace the left HFB.
0x9221 L-HFB Caregiver Panel Button Stuck Replace the left caregiver control panel.
0x9222 L-HFB Patient Panel Button Stuck Replace the left patient control panel.
0xA100 R-HFB Heart Beat (1) Check the cable between the HFB and MCB
for damage or loose connector contacts. (Note,
if the cable is the issue and the siderail has a
GCI, the GCI should also show a R-FUD Heart
Beat error.) Connect or replace the cable as nec-
essary.
(2) Replace the right HFB.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 19

Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Code GCI Error Report Solution

0xA220 ERR_HFB_PED_ALERT (1) Disconnect any PED from the charging port.
(Sent from Right HFB if PED alerts) After 1 second, at the GCI, go to the Settings
menu, select Bed Service, and then select
Diagnostics. See if the error still shows.
(2) At the GCI, go to the Settings menu, select
Bed Features, and then select USB. Set USB
Charging to Off. Wait for 5 seconds, and then
set USB Charging to On. Go to the Settings
menu, select Bed Service, select Diagnostics.
See if the error still shows.
(2) Replace the right HFB.
0xA221 R-HFB Caregiver Panel Button Stuck Replace the right caregiver control panel.
0xA222 R-HFB Patient Panel Button Stuck Replace the right patient control panel.

0XBXXX: DRIVE CONTROL BOARD (DCB)—ERROR CODES AND SOLUTIONS

If all four LEDs are flashing on the transport pod’s battery charge indicator, there is a problem with the
DCB or the transport system. To identify the problem, look at the diagnostic LEDS D2 through D5 on the
DCB and reference the table below.

Diagnostic LEDs on the DCB

2 - 20 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

Error Codes and Solutions

NOTES:
• Before you replace parts as identified, make sure cables are fully connected and are not
damaged. Also, make sure the mechanical override for the power drive motor is not engaged
(the handle on the power drive module’s foot end is completely pushed in).
• After you replace a part, make sure to connect the battery cable before you plug the bed in;
otherwise, the battery charge indicator will not report/show the correct status. 2
D2 D3 D4 D5 GCI
GCI Error Message Solution
Green Blue Yellow Red Code
X 0xB005 PWR drive hardware (1) The DCB may be damaged. Do Step 3
rev. error through Step 5 on page 2-4 to reset the
bed.
(2) Replace the DCB.
X 0xB001 PWR drive enable An Enable switch may be stuck in the On
switch error position. See RAP 2.4 on page 2-33.
X X 0xB004 PWR drive limit (1) Make sure the deployment actuator
switch error cable is not damaged and it is fully con-
nected to P16 on the DCB.
(2) Replace the deployment actuator.
X 0xB007 PWR drive thermal The deployment actuator may have run
limit error too many times. Give the actuator time
to rest and cool down.
X X 0xB002 PWR drive deploy (1) Make sure the deployment actuator
limit error cable is not damaged and it is fully con-
nected to P16 on the DCB. Try to retract
and then deploy the actuator (set the
bed’s brake, and then put the bed in
steer).
(2) Replace the actuator.
X X 0xB003 PWR drive retract (1) Make sure the deployment actuator
limit error cable is not damaged and it is fully con-
nected to P16 on the DCB. Try to deploy
and then retract the actuator (put the
bed in steer, and then set the bed’s
brake).
(2) Replace the actuator.
X X X 0xB006 PWR drive control- (1) Make sure the motor controller cables
ler error are not damaged and they are fully con-
nected to P3, P5, and P8 on the DCB.
(2) Do Step 3 through Step 5 on page 2-4
to reset the bed.
(3) Replace the motor controller.
X X 0xB100 DCB Heart Beat (1) Make sure the DCB-to-MCB cable is
not damaged and it is fully connected to
P13 on the DCB and P1 on the MCB.
(2) Make sure the MCB operates correctly.
(3) Replace the DCB.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 21

Service Required Indicator—Error Codes
Chapter 2: Troubleshooting

D2 D3 D4 D5 GCI
GCI Error Message Solution
Green Blue Yellow Red Code
X 0xB008 PWR drive charge (1) Let the bed acclimate to the room
temp error temperature.
(2) Replace the DCB.

0XCXXX: PRO+ MATTRESS BLOWER BOARD

To check, replace, or order parts for the pro+ mattress, see its service manual (209197).

Code GCI Error Report Solution

0xC001 Blower Over Current (1) Replace the blower.
(2) Replace the blower board.
0xC002 Blower Low Voltage (1) Check the cable connections, and replace
the blower enclosure as necessary.
(2) Replace the blower board.
(3) Replace the MCB.
0xC003 Blower Over Voltage (1) Replace the blower board.
(2) Replace the MCB.
0xC004 Over Temperature (1) Check for blockages in the inlet vents.
(2) Check for blockages in the outlet vents.
(3) Replace the blower.
(4) Replace the blower board.
0xC005 Locked Rotor (1) Make sure the blower operates correctly and
outputs airflow.
(2) Replace the blower.
(3) Replace the blower board.
0xC006 MCM Timeout (1) Check for blockages in the inlet vents.
(2) Make sure all intake hoses are fully con-
nected to the blower enclosure.
(3) Make sure the MCM connector is fully con-
nected to the blower enclosure.
(4) Make sure the blower operates correctly. If
the blower operates too slowly under nominal
conditions and is not building enough pressure
in the mattress, replace the blower.
0xC007 Intake Blockage (1) Make sure all connections to the blower
enclosure are fully connected.
(2) Make sure the intake is not blocked.
0xC009 Pressure Calibration Error (1) Replace the blower board.
0xC100 Blower Board Communication Error (1) Make sure the mattress cable is fully con-
nected to the frame connection cable.
(2) Make sure the frame connection cable is
fully connected to the MCB.
(3) Make sure the mattress cable is fully con-
nected to the blower board.
(4) Replace the blower board.
(5) Replace the connection cable.

2 - 22 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Other IntelliDrive® Transport System Malfunctions
Chapter 2: Troubleshooting

0XFXXX: SOM BOARD

Code GCI Error Report Solution

File System and EEPROM
0xF085 SOM File System Write Replace the SOM board.
0xF086 SOM File System Read
External Heartbeat
0xF100 SOM Heart Beat
Replace the SOM board.

(1) Make sure the SOM board is correctly

2
installed on the MCB. If necessary, remove the
SOM board and re-install it. Then, do Step 3
through Step 5 on page 2-4 to reset the bed.
(2) Replace the SOM board.
Base
0xF381 SOM wireless malfunction (1) Replace the SOM board.

OTHER INTELLIDRIVE® TRANSPORT SYSTEM MALFUNCTIONS

For malfunctions that are not identified by the diagnostic LEDs and error codes, use the table below to
determine the solutions.
NOTES:
• Do solution (1) first, and then if necessary, do solution (2), and so on until the malfunction is
fixed. If the solutions do not fix the malfunction, contact Technical Support.
• Before you replace parts as identified, make sure cables are fully connected and are not
damaged. Also, make sure the mechanical override for the power drive motor is not engaged
(the handle on the power drive module’s foot end is completely pushed in).
• After you replace a part, make sure to connect the battery cable before you plug the bed in;
otherwise, the battery charge indicator will not report/show the correct status.

Malfunction Solution
Steer is engaged, but the Ready indicator on the Make sure—
transport pod is not green. (1) The steer switch operates correctly, and its
cables are fully connected and not damaged.
(2) All power drive cables (especially connector
P18 on the DCB) are fully connected and not
damaged.
(3) The steer switch is installed correctly, and
the switch activates when you put the bed in
steer.
None of the transport pod indicators come on Make sure—
(these should come on when you put the bed in (1) The power drive batteries are charged (VBAT
steer, press an Enable switch, or plug the bed into > 24.5 V).
AC/mains power). (2) All power drive cables (especially connectors
P4 and P13on the DCB) are fully connected and
not damaged.
(3) The power drive fuse is not damaged.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 23

Other IntelliDrive® Transport System Malfunctions
Chapter 2: Troubleshooting

Malfunction Solution
Transport pod indicators show the transport system Make sure—
is deployed (the drive wheel lowered), but the sys- (1) The cable to the motor (especially connector
tem will not drive. P12 on the DCB) is fully connected and not
damaged.
(2) The motor is in good condition.
(3)The mechanical override on the motor is not
engaged.
If the error continues, replace the DCB.
Battery charge is low or the batteries do not appear Make sure—
to be charging. (1) The battery cable is fully connected and not
damaged.
(2) The power drive fuse is not damaged.
(3) Connectors P13 on the DCB and P1 on the
MCB are fully connected and not damaged.
(4) The voltage from P13.1 to P13.2 on the DCB
is > 26 V DC.
If the error continues, replace the DCB.
Push handle troubleshooting. See RAP 2.4 on page 2-33.
Wheel will not stow. Make sure—
(1) The steer switch operates correctly and its
cables are fully connected and not damaged.
(2) All power drive cables (especially connectors
P16 and P18 on the DCB) are fully connected
and not damaged.
(3) The steer switch is installed correctly, and
the switch deactivates when you set the brake
or put the bed in neutral.
The transport system operates, but the LEDs on the Make sure the POD cable (especially connector
POD are not On. P9 on the DCB) is fully connected and not dam-
aged.

2 - 24 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 WatchCare® Incontinence Management System Malfunctions
Chapter 2: Troubleshooting

WATCHCARE® INCONTINENCE MANAGEMENT SYSTEM MALFUNCTIONS

CAUTION:
Caution—Do not connect the WatchCare® power cable to the MCB while the bed is plugged in. To do

2
so will cause damage to the SOM.

Malfunction Solution
The WatchCare® indicator light is off even (1) Check the GCI for an error code.
though the bed is plugged in. (2) Do Step 3 through Step 5 on page 2-4 to reset
the bed.
(3) Remove all power (AC and battery) from the
bed (see “Remove all Power from the Bed” on page
4-63), and make sure the WatchCare® power cable is
fully connected to J7 on the MCB.
(4) If the bed has the HR/RR monitoring system, and
its light is On, replace the SOM.
If the bed does not have the HR/RR monitoring sys-
tem—
a. Make sure the SafeView® cables are fully
connected and not damaged, replace the
cables as necessary.
b. Replace the SafeView®2 ES light board
c. Replace the SOM.
An alert call was not sent for an incontinence (1) At the GCI, make sure the correct nurse call selec-
event. tion was made (see “WatchCare® Incontinence Man-
agement System—Select the Nurse Call System” on
page 4-57).
(2) Make sure the SideCom® cable (bed with the
NaviCare® System) or WatchCare® adapter cable
(bed without the NaviCare® System) is not damaged
and is fully connected to the facility’s 37-pin ASBC or
equipment call jack. Replace the cable as necessary.
(3) If the bed has the NaviCare® System, make sure
that messages are being sent. Troubleshoot the
SideCom® Communication System or NaviCare® Sys-
tem as necessary.
A new smart pad is not detected; the light is (1) Make sure the pad is in the correct orientation.
white. (2) Try a different pad.
(3) Make sure the antenna cables are not damaged
and are fully connected to the antenna-reader
cables.
(4) Do Step 3 through Step 5 on page 2-4 to reset
the bed.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 25

Bedside Association Malfunctions
Chapter 2: Troubleshooting

BEDSIDE ASSOCIATION MALFUNCTIONS

Error Screen Solution

If either of these screens show, press Close or OK, then go to
“Configure the WiFi” on page 4-34. If the error continues to show,
contact Care Communications.

WIRELESS CONNECTIVITY MALFUNCTION

Malfunction Solution
No SDC connection icon but WiFi signal is 1. Make sure the date and time are accurate on the
showing. bed.
2. At the GCI, make sure the bed/patient locating
is turned on in the service menu.
3. At the GCI, make sure the bed serial number is
showing. (The serial number may be missing if
MCB was replaced.)
4. Make sure the bed has an IP address. (This can
be found on the WiFi menu.)
5. Make sure the bed is NOT on battery power.
6. If the SOM was replaced, make sure a config file
was pushed to the bed.
7. Hard reset.
No WiFi indicator on the GCI. 1. Make sure the correct WiFi profile is active.
2. Hard reset.

2 - 26 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Other Bed Malfunctions
Chapter 2: Troubleshooting

OTHER BED MALFUNCTIONS

For malfunctions not shown above, use the table below to identify the applicable troubleshooting
procedure.
Do solution (1) first, and then if necessary, do solution (2), and so on until the malfunction is fixed. If the
solutions do not fix the malfunction, contact Technical Support.Batteries

Malfunction Solution 2
No AC power with the bed plugged in. (1) Make sure there is power at the outlet.
(2) Make sure the power cord is not damaged and it
is connected to the bed. Replace the power cord as
necessary.
(3) Check the AC inlet to PSM cable assembly for
kinks, damage, and connections. Replace or connect
the cable as necessary.
(4) Measure the DC voltage output from the power
supply. The voltage should be 28 V ± 5% (26.6 V to
29.4 V) (the inner connector row is +, and the outer
connector row is -). If voltage is not present, discon-
nect the 6-pin connector from the power supply,
and measure the voltage again. If voltage is still not
present, replace the power supply. If voltage is pres-
ent, contact Hill-Rom Technical Support.
No DC (battery) power. See RAP 2.1 on page 2-30.
The siderail controls do not operate on battery (1) If the battery turns off within five seconds after
power. you press a control or unplug the bed, the bed is in
transportation mode. Disable the mode.
(2) Make sure the battery has sufficient power to
operate the controls.
Hilow head or foot actuator—unexpected (1) Calibrate the bed articulations.
motion. (2) Check the actuator cable for kinks, damage, and
connections. Replace or connect the cable as neces-
sary.
(3) Replace the MCB.
Head, head hilow, knee, thigh, foot, foot exten- (1) Calibrate the bed articulations.
sion, or foot hilow actuator—unexpected (2) Check the actuator cable for kinks, damage, and
motion. connections. Replace or connect the cable as neces-
sary.
(3) Replace the MCB.
Brake not set alert does not sound when the (1) Check the condition and connections (as applica-
bed is plugged in and the brake is not set. ble) of the brake cable, switch, and mounting hard-
ware. Replace the parts or connect the cable as nec-
essary.
(2) Replace the BCB.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 27

Other Bed Malfunctions
Chapter 2: Troubleshooting

Malfunction Solution
A siderail does not latch. (1) Remove the siderail, and get access to the latch
assembly. Make sure all parts of the latch assembly
are clean and in good condition. Clean and/or
replace parts as necessary.
(2) Replace the siderail.
The siderail controls do not operate on AC See RAP 2.2 on page 2-31.
power.
The pendant is not operating correctly. (1) Make sure the pendant cable is fully connected
to the pendant port.
(2) Connect the pendant to the port on the other
side of the bed. If the pendant operates correctly,
replace the applicable cable assembly: for the
patient-left port, replace the HOB harness cable
assembly (211393); for the patient-right port,
replace the patient pendant/MCB cable assembly
(194636). If the pendant does not operate correctly,
replace the pendant.
The SideCom® Communication System is not See RAP 2.3 on page 2-32.
operating correctly.
The GCI screen is blank. (1) If the other controls on the siderail operate cor-
rectly, make sure the GCI cable is fully connected to
the HFB.
(2) Replace the HFB.
(3) Replace the siderail.
The Foley Position Limit is not operating or is Make sure the feature is enabled through the GCI. If
not operating correctly. it is enabled, see “0x1XXX: Master Control Board
(MCB)—Error Codes and Solutions” on page 2-5.
The Voice Alerts are not operating. (1) Make sure the alerts are enabled through the
GCI.
(2) Make sure the speaker cable is fully connected to
J2 on the MCB.
(3) Replace the SOM.
The USB port on the siderail is not operating Use a USB tester to check if the port is operational. If
correctly. the port is not operating, make sure the port is
enabled through the GCI. If the port is enabled,
check the USB cable connection at J1 on the HFB.
Measure pin 1 referenced to pin 4 (VSS), and make
sure it is 5 V DC ± 5%. If it is 5 V DC ± 5%, replace the
USB cable. If it is not 5 V DC ± 5%, replace the HFB.
The GCI shows “Bed Sensor Error.” (1) Make sure the cable for the HR/RR monitoring
sensor is fully connected to the vitals jack on the
back of the head deck panel.
(2) Make sure the vitals jack cable is fully connected
to J1 on the MCB.
(3) Replace the vitals jack cable.
(4) Replace the HR/RR monitoring sensor.
(5) Replace the MCB.

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 Chapter 2: Troubleshooting

Malfunction Solution
The Heart and Respiration Rate Monitoring Sys- 1) Make sure the HR/RR monitoring sensor is acti-
tem is not operating correctly. vated (see Procedure 4.74 on page 4-213).
(2) Make sure the mechanical tab has been removed
(see Procedure 4.74 on page 4-213).

2
(3) Make sure the patient has been quietly lying still
for a minute or two and is centered (left to right) on
the bed. And if possible, the bed’s head angle is at or
below 30°. The system begins to monitor the
patient’s heart and respiration rate within one to
two minutes of the patient quietly lying still.
(4) Check the GCI for any SOM board error codes
(see “0xFXXX: SOM Board” on page 2-23).
The Experience Pod® Device does not stay in See “Experience Pod® Device—Locknut Adjust-
position or does not move into position cor- ment” on page 2-39.
rectly.
The Obstacle Detect® System is not operating (1) Make sure the base covers are not damaged and
correctly. are aligned and installed correctly.
(2) Make sure the Obstacle Detect® lens is not discol-
ored or cloudy. The lens should be clear with a slight
yellow tint.
(3) Make sure the sensor mount is not damaged and
is aligned and installed correctly.
The GCI shows the Demo Mode screen. The demo mode deactivates after 30 minutes. To
deactivate the mode before the 30 minutes has
passed, press any menu control. When the Demo
Mode Exit screen shows, press Yes (see Procedure
4.21 on page 4-51 for more detail).
The Demo Mode is not available on the bed. Make sure the firmware version is 1.27 or later and
the SOM label shows EarlySense software version
3.13.038 or later. If necessary, replace the SOM.

BED SYSTEM BATTERY

Replace the battery if any of these conditions occur (see “Bed Batteries and Battery Bracket—
Replacement” on page 4-89):
• The battery indicator does not come on within 3 minutes of bed connection to power.
• The battery indicator does not stop flashing (low condition) within 12 hours of bed connection
to power.
• Successive transports of 4 hours or less cause the battery to discharge to low condition as
indicated by the battery gauge.

POWERED TRANSPORT SYSTEM BATTERIES

Replace the batteries if the transport system automatically shuts down power before the final battery
charge indicator flashes (see “IntelliDrive® Transport System Components—Replacement” on page 4-
101).

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 29

2.1 No DC (Battery) Power
Chapter 2: Troubleshooting

2.1 No DC (Battery) Power

2 - 30 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 2.2 Siderail Controls Do Not Operate on AC Power
Chapter 2: Troubleshooting

2.2 Siderail Controls Do Not Operate on AC Power

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 31

2.3 SideCom® Communication System Does Not Operate
Chapter 2: Troubleshooting

2.3 SideCom® Communication System Does Not Operate

2 - 32 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 2.4 Push Handle Troubleshooting—IntelliDrive® Transport System
Chapter 2: Troubleshooting

2.4 Push Handle Troubleshooting—IntelliDrive® Transport System

WARNING:
Warning—Use extreme caution when you service the IntelliDrive® Transport System. Whenever you
measure voltages or make adjustments to the handle signals, we suggest that you take the bed out of

2
the steer position, which will prevent the bed from moving. Squeeze and release the enable switches to
make sure the transport system is awake. Failure to do so could cause injury or equipment damage.

ENABLE SWITCHES
The enable switches are installed in the handles at the handle grip. If either switch is depressed, while
force is applied to the handles, the bed will move. If the handles are pushed towards the patient, the
bed will move forward. If the handles are pulled away from the patient, the bed will move backwards. To
check the enable switches, first get access to the power drive box (see “IntelliDrive® Transport System
Components—Replacement” on page 4-101), and make sure both enable switches are connected to
the DCB at P14 and P15. The switches are connected in parallel, or combined on the DCB. These voltages
will be monitored on a working system.
• P14.1, 2.8 to 3.3 V
• P14.2, 0 to 0.7 V when the switch is opened
• P14.2, 2.8 to 3.3 V when the switch is depressed or closed
If you suspect a switch is not working correctly, you can disconnect the switches at P14 and P15, and use
a meter to measure switch continuity from the end of the switch cable. A working switch will close only
when the switch is depressed. If it is always opened, or always closed, the switch or cable is defective. In
either case, replace the handle assembly. The bed will operate if only one switch functions. You can
disconnect the defective switch from the DCB and verify the power drive system operates when you use
the working switch.
If there is not a voltage of 2.8 to 3.3 V at P14.1, verify the battery voltage or the battery charging voltage
is present. The battery voltage can be measured at P4.1. This voltage will be greater than 24 V when the
bed is plugged into the AC wall outlet. When the bed is unplugged from the AC outlet, the battery
voltage at P4.1 will be greater than 22 V, if the batteries are charged. If no voltage is present, or the
battery voltage is low, make sure power drive batteries and fuse are in good condition.

THROTTLE DEBUGGING
The base part of the handle that connects to the frame contains a strain element that provides an
output signal proportional to the force applied to the handle. The handles are very similar to the load
beams used in the scale system. The DCB amplifies this signal and provides an output to the motor
controller.
Verify the output signal is correct at P2.1. P2.2 is used as a ground reference for measuring signals. When
no force is applied to the handle, the output signal should measure 2.4 V to 2.6 V DC. The voltage output
can be adjusted by turning potentiometer R57 until the output signal measures 2.5 V. When either
handle is pushed, the output signal will increase until it reaches 4.0 V to 4.5 V. When either handle is
pulled, the output signal will decrease until it reaches 0.5 V to 1.5 V. This indicates the throttle circuit is
operating correctly.
Before you make any adjustments, verify the excitation voltages. The excitation voltage at P1.5 will
measure 10 to 12 V on a working system. If no voltage is present, or the battery voltage is low, make sure
the power drive batteries and fuse are in good condition.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 33

2.4 Push Handle Troubleshooting—IntelliDrive® Transport System
Chapter 2: Troubleshooting

Also, the signal voltages at P1.3, P1.4, P 6.3, and P6.4 will be approximately ½ the voltage measured at
P1.5. These are the green and white wires on the handle connectors P1 and P6. If the excitation voltage
is lower than 10 V, disconnect the connectors P1 and P5 one at a time to see if the voltage comes into
range. If this occurs, one of the handles is probably damaged and needs to be replaced. If the voltage
never comes into range, replace the DCB.
If the output voltage at P2.1 can not be adjusted to within 2.4 V to 2.6 V using the potentiometer R57,
with no force applied to the handles, the strain element may be damaged. The bed will operate with a
single handle after the output is adjusted. To check the handles, disconnect one of the handles and see
if R57 can be adjusted so the output signal is 2.5 V. The handle that will not allow adjustment of the
potentiometer to bring the output signal to 2.5 V is the damaged handle. Replace the damaged handle,
and calibrate the system (see “IntelliDrive® Transport System Components—Replacement” on page 4-
101).

2 - 34 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 2.5 0x3204, 0x3205, 0x3206, or 0x3207 Troubleshooting Continued (max Mattress)
Chapter 2: Troubleshooting

2.5 0x3204, 0x3205, 0x3206, or 0x3207 Troubleshooting Continued (max

Mattress)
NOTE:
Before you do these steps, make sure you have done the steps listed for the applicable error code:

2
• 0x3204 or 0x3205—see page 2-16
• 0x3206 or 0x3207—see page 2-17
1. Press the Settings menu control on the GCI.

2. Press Bed Info.

3. Press Surface.

4. Make sure the bed is in the flat position.

5. If the mattress looks inflated, make sure you can view the head
and seat pressure readings on the GCI. Then, do as follows to
make sure the ACB receives pressure reading feed back:
a. Press on the head section bladder, and make sure the
pressure reading for the head bladder increases.
b. Press on the seat section bladder, and make sure the
pressure reading for the seat bladder increases.
6. If the pressure readings for both bladders increased, go to Step 7. Otherwise, replace the ACB.
7. Get access to the pneumatic box. See “core, pro, and max Mattresses—Removal” on page 4-149.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 2 - 35

2.5 0x3204, 0x3205, 0x3206, or 0x3207 Troubleshooting Continued (max Mattress)
Chapter 2: Troubleshooting

8. Do as follows to make sure the manifold operates correctly:

a. Disconnect the white head fill tube and red seat fill tube from the interface connector
assembly, let the air release for a few seconds, then put the mattress in the Max Inflate mode,
Make sure pressurized air comes out of the connector for the head fill tube.
b. Connect the head fill tube, and at the GCI, make sure the head bladder reaches its set point.
Then, make sure pressurized air comes out of the connector for the seat fill tube.
c. Connect the seat fill tube, and make sure the seat bladder reaches its set point.
9. If the head and/or seat bladder does not reach its pressure set point, replace the manifold.
Otherwise, put the mattress in Normal mode, and make sure the error has cleared.

NOTE:
If the bed showed a 0x3205 or 0x3207 error, let the mattress stabilize for 10 minutes in Normal mode,
and then make sure the error has cleared.

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 2.6 0x3208 or 0x320A Troubleshooting Continued (max Mattress)
Chapter 2: Troubleshooting

2.6 0x3208 or 0x320A Troubleshooting Continued (max Mattress)

NOTE:
Before you do these steps, make sure you have done the steps listed for the applicable error code:
• 0x3208—see page 2-17

2
• 0x320A—see page 2-18

1. Disconnect the mattress’s two foot-end knobs from the bed frame, and fold the foot end of the
mattress over the head end.
2. Pull up on the heel cover (A) to release it, and then turn it as
necessary to fully disconnect the cover from its opening.
3. Pull the cover (A) back toward the sleeve to get access to the
interface connector assembly (B).

4. Disconnect the left or right turn fill tube (left is the larger green tube; right is the larger yellow
tube) from the interface connector assembly.
5. Put the mattress in the applicable Left or Right Turn mode. Make sure pressurized air comes out of
the connector for the fill tube.
6. If pressurized air does not come out of the connector, replace the manifold. Otherwise, go to Step
7.
7. At the GCI, press the Settings menu control on the GCI.

8. Press Bed Info.

9. Press Surface.

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2.6 0x3208 or 0x320A Troubleshooting Continued (max Mattress)
Chapter 2: Troubleshooting

10. Press the right arrow to go the Turn bladders screen.

11. Connect the fill tube.

12. As the bladder inflates, look at the GCI, and make sure the pressure increases. If the pressure does
not increase, replace the ACB. Otherwise, go to Step 13.
13. Let the mattress complete the turn and go into Normal mode. At the GCI, make sure the error has
cleared.

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 2.7 Experience Pod® Device—Locknut Adjustment
Chapter 2: Troubleshooting

2.7 Experience Pod® Device—Locknut Adjustment

Tools: Needle nose pliers
1. Make sure the brake is set.

WARNING:
Failure to unplug the bed could cause injury or equipment damage.
2. Unplug the bed.
2
3. Disconnect the Experience Pod® Device cable from its port on the power supply (see “Experience
Pod® Device Components—Replacement” on page 4-200).
4. Determine which arm needs adjusted: swivel arm (A) or pod’s flex arm (B) (see Figure 2-1 on page 2-
39).
Figure 2-1. Locknut Adjustment

5. With the Experience Pod® Device arm installed on the bed, gently pry the applicable upper pivot
cap (C) free from the swivel arm (A):

NOTE:
The bumper plug can be pulled free from the upper pivot cap if necessary.
• Removal of the upper pivot cap (C) that is closer to the flex arm (B) permits adjustment of the
flex arm.
• Removal of the upper pivot cap (C) that is closer to the base tube (D) permits adjustment of the
swivel arm (A).
6. Put the needle nose pliers into the slots of the locknut.

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2.7 Experience Pod® Device—Locknut Adjustment
Chapter 2: Troubleshooting

7. Turn the locknut clockwise in small increments until the swivel arm (A) or flex arm (B) has the correct
amount of stability.

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 Chapter 3
Theory of Operation
INTRODUCTION
There are three subsystems that make up the Centrella® Smart+ Bed:
• Mechanical
• Electrical
• Mattress
The interaction between these subsystems lets all the operational functions be used.
Each of the subsystems is described separately in the sections that follow. The schematic diagrams are
at the end of this chapter.

NOTE:
For the theory of operation for the pro+ non-integrated mattress (P7924), see the pro+ Mattress Service
3
Manual (209197).

MECHANICAL SYSTEM
The mechanical subsystem includes these connected systems:
• Lower Frame Module
• Upper Frame Module
• User Interface Module
• End Panel Module

LOWER FRAME MODULE

Base Frame
The base frame module includes the base frame, casters, brake and steer components, night light, and if
equipped, Obstacle Detect® System components. The base frame also provides a mounting location for
the powered transport system and the two lift arms.
The base frame provides mounting locations for these:
Wide extension, headboard, patient helper, Experience Pod® Device, manual or powered transport
push handles, IV pole, head-end bumpers, traction frame, BCB, power supply, bed batteries,
auxiliary outlet and its AC inlet connector, bed mains AC inlet connector, sip-n-puff connector,
SideCom® 37-pin connector, brake/steer, powered transport, 5th wheel steer, night light, and
shipping brace.
The brake and steer components include user interfaces on both sides of the product at the head and
foot ends. Operating the brake/steer system from any of the user interfaces will articulate the entire
brake/steer system.
The brake/steer system contains four casters and caster sockets, two full brake/steer pedals, two half
brake/steer pedals, two torque tubes, brake/steer link assembly, brake/steer limit switch cam, and
brake/steer limit switch mounting bracket. This system has two brake and two steer casters as standard,

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Mechanical System
Chapter 3: Theory of Operation

th
or has four brake casters when either the powered transport or 5 wheel steer option is present. The
brake caster on the patient-right, head end is an ESD caster.
th
The optional 5 wheel steer mechanism has a spring arm that is always in contact with the floor. The
spring arm rotates freely when the brake/steer mechanism is in brake or neutral. When the brake/steer
mechanism is put into the steer position, the mechanical cable connected to the brake/steer link pulls
th
the 5 wheel rotational latch into the lock position. The spring arm can lock into one of two positions in
line with the frame of the bed once the rotational latch is in the lock position. When locked, the spring
arm will not rotate, providing a fixed point of reference to steer the bed. Putting the brake/steer pedal
into the neutral or brake position releases the rotational lock, allowing the spring arm to rotate freely
again.
The auxiliary outlet option provides a US-style duplex AC outlet with over-current protection. The
option includes a mounting bracket, outlet box, hospital-grade duplex receptacle, circuit breaker,
faceplate, gasket, faceplate cover, AC mains inlet receptacle, and related wiring. The outlet box holds the
duplex receptacle, circuit breaker, and related wiring connections.
The bed electronics, such as the batteries and power supply, are attached to the base frame and
enclosed by shrouds.

Intermediate Frame
The intermediate frame provides mounting for the hilow actuators, lift arms, WatchCare® reader, and
SideCom® enclosure. The intermediate frame supports the upper frame at the corners via the load beam
blocks. The intermediate frame tolerance and stiffness limits the amount of out of plane deflection at
the load beam blocks to support the scale function.
The system contains two identical lift arms pinned to the Intermediate frame and driven by identical
8000N hilow actuators. The foot lift arm is anchored to the base frame by a pair of ground links so that
when the upper frame is put into trend or reverse trend, the head end of the upper frame moves in an
arc away from the head end of the base frame.
The intermediate frame provides secure mounting locations for various electrical cables. The main
electrical cable from the base enclosure passes up the head lift arm, along the intermediate frame to the
upper frame, and on to the MCB. A number of cables cross from the intermediate frame to the upper
frame. A secure mounting location is provided for a custom cable clamp (198789) where these cables
cross. This transition is extremely important to the scale function as any mechanical forces carried across
this boundary affect scale accuracy.

UPPER FRAME MODULE

The upper frame module includes a segmented deck on which the mattress rests. The deck is
segmented into four sections: head, seat, thigh, and foot. The head, thigh, and foot sections articulate
by electrically powered actuators.
The upper frame includes a sliding foot section which is extended and retracted by an electrically
powered actuator. This sliding foot section is independent of the deck foot section. The sliding foot
section supports the footboard.
The head and foot ends of the upper frame have accessory mounting provisions at the corners.
On each side of the upper frame, between the head and intermediate siderails, is a CPR handle that,
when pulled, lowers the head section to the flat position and levels the upper frame.
The upper frame provides mounting for the HR/RR monitoring sensor and WatchCare® antennas.

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USER INTERFACE MODULE

The user interface module includes the siderails, caregiver controls, and patient controls. The siderails
may be lowered to permit the patient to enter or exit the bed, or give a caregiver unobstructed access to
the patient. The caregiver controls and patient controls are mounted on the head-end siderails, on the
optional pendant, and on the optional Experience Pod® Device.

END PANEL MODULE

The end panel module includes a headboard and a footboard.
The headboard is a flat, non-stationary panel vertically affixed to the base frame, near the head end. The
headboard can be quickly removed by a caregiver for CPR or to gain access to the patient's head from
the head end.
The footboard is at the foot end. It is affixed to the extending foot section of the upper frame in such a

3
way that it remains perpendicular to the foot section. The foot panel can be removed in a single step
without the use of tools. The foot panel's intended functions are to—
• Support the bottoms of the patient's feet in the chair and bed modes to prevent foot drop.
• Provide support for the patient to adjust his/her position.
• Provide grip areas for caregivers to use during transport.
• Keep the patient from slipping off the foot end.
• Help prevent unauthorized patient exit from the foot end.

ELECTRICAL SYSTEM

MCB
The MCB is the main board for the Centrella® Smart+ Bed. It serves as the interface to numerous boards
and as a carrier board to a SOM, which extends the overall functionality of bed. The MCB is located in the
head most section of the intermediate frame.
The functionality of the MCB can be divided into the following functions, which are further detailed
below (also see “MCB Block Diagram” on page 3-4):
• Processors
• Motor control
• Scale
• WatchCare® System
• Power regulators
• Bed status sensors
• Board interfaces
• Audio

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Electrical System
Chapter 3: Theory of Operation

Figure 3-1. MCB Block Diagram

Processors
There are two processors that are directly or indirectly on the MCB.
The first is the microcontroller unit (MCU) for the MCB. This is the main logical controller of the board
and houses logic to control the scale, motors, diagnostics, and power to some peripheral boards and
modules like the SOM, SafeView®, caregiver and patient controls, DCB, and pendant. The MCU is a CAN
node, so the MCU is able to communicate directly with other CAN nodes.
The other processor is the system-on-module (SOM). The SOM is an optional board to be used on some
bed configurations. The SOM can drive the third speaker and communicate to outside networks and
peripherals via Bluetooth and WiFi.

Motor (Actuator) Controls

There is an interface for six motors on the MCB:
• Hilow foot
• Hilow head
• Foot
• Thigh
• Foot extension
• Head
The motor control circuitry for a given motor consists of an H-bridge, a dedicated motor controller IC
that drives the H-bridge, and a discreet overcurrent detection circuit. Each motor controller IC must be
enabled by the MCU and send a PWM signal to control the speed at which the motor operates. There are

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two error status pins that are sent back as inputs to the MCU so that faults in both the motor controller
IC and overcurrent conditions can be detected. The controller has built-in dead time to assure there is
never a short between VMOT and ground. The H-bridge is a standard H-bridge topology with N-channel
FETs used as switches. The overcurrent detection circuit is a current-to-voltage transducer that makes
use of a low-resistance sense resistor (shunt) that is in-line with the H-bridge. The induced voltage
across the shunt is amplified by a difference amplifier, which is run into a comparator that has its
reference tuned to produce a high output when the current in the shunt exceeds a unfavorable current
for each motor. The output of the comparator is run to the input of a S/R latch, so the condition can be
latched in until reset by the MCU. This output also is ANDed to the enable line of the motor controller so
the motor controller can not be truly enabled by the MCU until the latched condition is reset. The
topology of the motor control circuitry is copied for each motor.
While not always used, all six motors have an interface to accept a potentiometer as positional
feedback. In addition, all motors except the head motor have the option to use encoder style positional
feedback. Finally, the foot motor is unique in that it has the ability to read the status of a switch that

3
indicates a half-way point.

Scale
The scale system is mostly comprised of a 24-bit A/D that digitizes the ratiometric output of the load
beams, which are plugged in directly to the MCB. The MCB has a dedicated 5 V supply that provides the
power input to the load beams and analog-to-digital converter. In this fashion, any voltage fluctuations
in the regulator are common to both the sensor (and thus its output) and the A/D reference. The
regulator is current-limiting so if the wires or connectors of the load beams are shorted, the regulator
will fold back and prevent any thermal excursions.
Samples are taken by the A/D, which are read by the MCU via SPI (serial) interface to the A/D. The
samples are read and averaged. Calibration constants, which are calculated during a scale calibration
routine, are applied to get the load each load beam “sees” in pounds or kilograms, which are in-turn
used by the scale and Bed Exit features.

WatchCare® Incontinence Management System

The MCB to the WatchCare® reader (reader) interface consists of 6 signals on J7; 5 are used by the reader.
The communication channel to the reader is a USB bus running at 2.0 MBPS. Power to the reader is
supplied via a current limited +28 V DC connection.
The WatchCare® System sounder uses the bed’s integrated speaker, and the WatchCare® status indicator
uses the integrated SafeView®+ Alert indicators.
Two important communication links enable the WatchCare® System functionality on the bed:
• SOM with STM32F437, U19
• SOM with the reader
The SOM with STM32F427 communication link is an asynchronous communication interface which
allows communication of information from the SOM to the SafeView®+ Alerts interface, via the SPI bus
from the U19 CPU to the SafeView® P.C. boards. This implements the status display portion of the
WatchCare® System interface.
The USB link from the reader to the SOM allows information about the state of the incontinence pad(s)
(present/not present, dry/wet). Based on the state of the pad, the WatchCare® light on the SafeView®+
interface is illuminated (white = no pad present, green = dry pad present, flashing amber = wet pad
present).

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A third interface is necessary for the implementation of the WatchCare® System. The third speaker,
which connects to J2 on the MCB, is where the .WAV file for the WatchCare® beep is played.

Power Regulators
In addition to the scale system regulator mentioned above, the MCB has an additional five regulators to
provide various rail voltages for circuitry around the board. U33 is an 8.25 V switching power supply that
acts as a step-down for the scale regulator, the 3.3 V regulator, and the 5.0 V linear regulator. U33 also
powers the piezo buzzer. U32 is a linear regulator that provides a 3.3 V rail to numerous circuits on the
board. U31 is also a linear regulator, in parallel with U32, that provides a 5.0 V rail to numerous circuits
on the board and modules that interface to the board (see “Board Interfaces” on page 3-6). All of these
regulators are on by default and are not under software or MCU control.
U30 is a dedicated 5 V switching supply for the SOM which provides switched 5 V through a low-side P-
chan FET to the dedicated 3.3 V linear supply (U34) for the SOM. The P-chan FET is switched by the MCU
so it can conditionally turn on power to the SOM.

Bed Status Sensors

The MCB has the ability to sense the status of the head and intermediate siderails through simple
switches that are buffered and run into the MCU. In addition, a double-pole-single-throw switch is used
to sense the status of the CPR lever when the bed is powered. Both normally-open and normally-closed
sides of the switch are independently buffered and monitored by the software. If they both switch at the
same time, CPR mode is evoked in the MCU. If there is a mismatch (for example, both switches were
open at the same time), this would be a failure case and the appropriate error condition would be
thrown.

Board Interfaces
As seen in the block diagram above, the MCB interfaces to many different modules.
• SOM—the SOM is interfaced directly to the MCB via a DIMM style connector. A UART
communication channel, as well as power and reset, is provided. As discussed above, the MCU
on the MCB can optionally assert/deassert power to the SOM and reset it when needed.
• SCB—the SCB is provided CAN, I2S, and a 5 V and 28 V rail.
• Pendant—the pendant is provided SPI and a 5 V rail.
• ACB or blower board—the ACB or blower board is provided a 28 V pass-through connection
from the BCB and a CAN bus interface.
• BCB—the BCB provides 28 V logic, 28 V Vmot, and 28 V for the ACB. These are inputs to the MCB
for power and logic on the board, the motor, and the pass-through to the ACB. Also included

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are two SPI channels that are used to control and monitor ICs on the BCB, as well as interface to
the Experience Pod® Device module.
• DCB—the DCB is provided CAN and 28 V. There is also a pin on the connector to sense the
presence of the DCB module.
• SafeView®2 Control P.C. Board—the SafeView® board is provided 28 V and SPI.
• Head connector—the head connector, J5, interfaces to many boards and signals:
– Head siderail switches (see “Bed Status Sensors” on page 3-6)
– CPR switches (see “Bed Status Sensors” on page 3-6)
– 28 V and CAN for the HFBs and GCIs
• EarlySense—the EarlySense® module is provided a 5 V interface, as well as a RS232 serial
interface.
• WatchCare® module via the USB communications port

Audio
There are two functional blocks that can produce audio. The first is an interface to the “third speaker,”
3
which includes an amplifier to amplify the line-level output from the SOM to speaker-level that
connects to J2. The second interface is a simple piezo buzzer that is located on-board. Both the SOM and
the MCU can drive the piezo directly and independent of one another.

BCB
The BCB supplies these functions:
• Power
– MCB connection
– Power supply connection
– Power source switching
• Battery charger
• Night light control
• Sip-n-puff connection
• Experience Pod® Device connection
• Brake switch monitoring
• Obstacle detection

Power and Power Connections

Power is supplied from an AC/DC power supply or from the batteries. AC/DC supplies are either 750 W
or 900 W depending on the bed configuration. The batteries form a 24 V source and are the same across
all bed configurations. Power is then supplied to the MCB for further dispersal.

NOTE:
The 750 W and 900 W power supplies were obsoleted after bed serial number U115PF7899. These beds
have a common 28 V supply which is compatible with all beds before U115PF7899.

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Power Switching
Power switching is accomplished via relays that have control circuits that are interlocked so only one
source can provide power at any time. Additionally, the motors have a dedicated relay to select between
battery or AC/DC supply.

Battery Charging
The battery charger is an integrated charger that maintains the life and health of the batteries. It is
autonomous and requires no maintenance. It has four stages:
• Trickle charge—for deeply discharged batteries, the charger will trickle charge to a safe level
before performing bulk charging.
• Bulk charge—this is most of the charging service.
• Boost charge—this is a cell maintenance phase to top off the cells using a boosted voltage.
• Float—this is not a charge, but a monitoring phase. The batteries are at or near full charge when
in this phase.

Night Light
The night light has Off and four brightness levels commanded from the MCB, but implemented in the
BCB through the SPI bus.

Sip-n-Puff
The sip-n-puff is the auxiliary Nurse Call connection. When a device is plugged into the sip-n-puff port
at the head of bed, this circuit converts contact closures to signals on the SPI bus.

Experience Pod® Device

The Experience Pod® Device circuit provides a communication pass through as well as power to the
Experience Pod® Device option.

Brake Monitor
The brake monitor converts the switch inputs from the brake actuator to signals read across the SPI bus.

Obstacle Detect® System

The Obstacle Detect® modules sense and prevent the bed from lowering if an object is resting on either
side tube of the base frame. These modules transmit an infrared (IR) beam at a height of .75" (2 cm)
above the side tube from the foot end of the frame to the head end and approximately .5" (1.3 cm) in
from the outside edge of the frame (with respect to the bottom of the upper frame as it comes to down
to meet the lower frame). The location of the IR beam is such that it has a clear line of sight from the foot
to the head of the frame when the upper frame is in any position.

SAFEVIEW®+ ALERTS

Overview
The SafeView®+ Alerts system lights up foot-end, front facing indicators and floor projections using
LEDs. Which LED(s) are lit is at the command of the MCB through an SPI communications bus.

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Different color LEDs are lit up depending on the state of the indicator to be shown: green for normal and
amber for an active indication requiring Caregiver intervention. There is a blue Bed Exit color indication
when Bed Exit has been deactivated. Other LED colors are used for Heart and Respiration Rate
Monitoring: green indicates that the monitoring is active, flashing yellow indicates that a heart or
respiration rate measurement is outside the set thresholds, solid amber indicates that an active heart or
respiration rate alarm is silenced, and white indicates that the system is On, but either the patient is not
in the bed or the system can not detect the patient’s HR/RR.
The LEDs used for the floor projections are of the high-power type. These use a current regulator chip
for drive to assure accuracy in brightness. These LEDs also produce a considerable amount of heat,
dissipating up to 1.5 watts of heat, each. Therefore, special steps were taken in the P.C. board design to
transfer the heat from the top-side of the P.C. board to the bottom side, then transfer that heat from the
backside of the P.C. board with a thermal pad to the metal foot rail itself.
The brightness of the floor projection LEDs is adjustable. For brightness control, the current regulator

3
chip has an analog voltage adjustment input that is translated internally to a PWM duty cycle of the
fixed (500 mA) current at the output. The analog intensity adjustment voltage is governed by a Digital-
to-Analog converter, also controlled by the MCB.

Fault Detection
The SafeView®+ Alerts system is also a safety element, showing high level status information to the
Caregiver. With that safety element there is risk if the status information provided is incorrect. Therefore,
the system also contains error detection logic.
The primary fault for an LED is one that burns out and becomes an open circuit (similar to a light bulb).
Logic detectors are contained in the system’s circuitry to detect if an LED that is supposed to be on is an
open circuit. If an LED fault is detected, an error status bit is set, sent via the SPI MISO to the MCB, and an
error is shown on the GCI.
A second common fault is the corruption of the SPI MOSI command sent from the MCB. This corruption
can be due to many things, including EMI, EMC, ESD, and others. Therefore, an SPI MOSI command error
must be detected. To do this, the MOSI command is fed back to the MCB via the MISO bit stream. The
microprocessor in the MCB simply verifies the control data sent is received back correctly. If it is not
received back correctly, the same command data is repeated up to 10 times. After failing a correct
command message after 10 tries, a new command message is sent to shut off all SafeView®+ Alert lights.
The software will repeat the OFF message until the interference clears and a valid return message is
received, then turn the LEDs back on to the correct setting.

SafeView® Cable to MCB Connection

The SafeView®+ Alerts system interfaces with the MCB with one 8 wire cable. The cable provides 4 wires
for SPI communications, two grounds, and two wires for primary +28 V DC power. This cable is routed
over a strain relief underneath the movable foot end of the bed. That area of the cable may receive
much flexing and should be checked if a communications error to the SafeView®+ Alerts system shows
on the GCI.

HFB
The HFB is housed within the head siderail of the bed. There is a left and right version which are mirror
images of one another. Electrically, they are very similar.
The HFB is primarily responsible for showing the discrete user interface (UI) information (LED indicators)
on the caregiver and patient membrane overlay panels. The HFB also controls the siderail light strips for

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the IllumiGuide® Siderail Handgrip which can generate amber and blue indications. The HFB is also
responsible for detecting a pressed switch on one of the UI’s membrane overlay panels.
In addition to the indicator outputs and switch inputs, the HFB also houses the ambient light sensor.
This signal is used by software to dim various indicators on the bed. These dimmable indicators include
the siderail light strips.
The HFB right (HFB-R) also features an option for a USB charger. This charger offers a Type A USB
connector such that patient supplied charging cords can be used. The charging port supports 170 mA
up to 2.4 A of current and is compatible with many portable USB devices. P/N 207608 is HFB-R with USB,
207609 is HFB-R without USB, and 207611 is an HFB-L. 207609 uses the same bare board as 207608 and
does not populate the USB charging circuits.
The GCI touchscreen panel is also connected through the HFB. The GCI receives DC power and the CAN
bus from the HFB.
Several optional interfaces exist with the HFB design. These are currently not populated and include an
NFC radio and RFID interface.
The heart of the HFB is a micro-processor that communicates with the bed using CAN bus. The HFB also
acts as the HW termination for the CAN bus. All LED indicators and switch inputs terminate into this
processor. Dimming of the various indicators uses pulse width modulation (PWM) channels within the
processor. The USB charging circuit uses a medically isolated switch mode power supply along with a
USB DCP controller to emulate the various charging modes for these USB devices.
The HFB receives 28 V DC power from the bed. The 28 V DC is converted into 3.3 V and 5.5 V using switch
mode power converters.
Many of the articulation switches on the caregiver membrane panel will cause a bed Wake-Up event.
When the bed is unplugged from AC power, the bed shuts down when idle to conserver battery power.
Pressing any articulation control on the caregiver panel will wake up the bed. The Nurse Call controls
also can wake up the bed.

SIDECOM® COMMUNICATION SYSTEM

The SideCom® Communication System implements the following functionality:
• An interface between the bed and a hospital’s Nurse Call system
• An interface between the bed and an Entertainment Control system (lights, TV, radio, etc.)
• An SPI interface between the bed and wired network connectivity devices (NIU, NaviCare®
System, etc.)
• Audio conversion and interface between the bed’s head siderail speakers and microphones and
the on-bed wireless module
The SideCom® Communication System provides the wired interface between the bed electronics and
the Nurse Call system’s wall device, as well as providing the audio portion of the wireless interface
between the bed and Nurse Call. Bulk 28 V DC power is supplied to the communication system from the
MCB, which is then converted to 5 V DC via an isolated power supply. The MCB and communication
system communicate via the bed’s CAN interface, and the wireless audio interface is supported via I2S
digital audio to the SOM which is located on the MCB. All functions of the communication system are
managed by the ARM Cortex-M4 microcontroller, which processes and controls Nurse Call input and
output, audio configuration and routing, CAN communication, LEDs, and configuration switches. An
audio codec is used for converting I2S digital audio data from the SOM to analog audio for amplification
to the bed’s speakers, as well as routing and filtering for the bed’s microphones in the head siderails.

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Solid State relays are used to implement contact closure control for Nurse Call, Bed Exit, room lighting,
radio, and standard television, while the on-bed television volume control uses mechanical relays. The
UTV (Universal Television) digital command interface is provided by a high-speed optocoupler, with the
Nurse Call Bed Status implemented via the traditional current loop SPI optocouplers.
The SideCom® Communication System has 3 electrical cable connections: power and communications
cable to and from the MCB, speaker and microphone audio cable to and from the head siderails, and the
37-pin cable interface. The standard 37-pin male D-Sub connector bed interface is provided for via a
cable from the communication system module in the intermediate frame to the base frame located near
the AC inlet and sip-n-puff connectors.

INTELLIDRIVE® TRANSPORT SYSTEM

User Interface Pod

3
The user interface Pod is located at the top of the right-side push handle. The Pod has a green LED to
indicate the transport deployment status and a four segment LED bar graph to show the transport
battery capacity and fault status. Each segment represents approximately 25% of the battery capacity. A
single flashing LED indicates the transport battery is low and needs to be charged. The four LEDs are lit
in a scrolling pattern when the bed is plugged in and the batteries are charging. The four LEDs flashing
at the same time indicate a transport system fault.

Push Handles
The push handles incorporate strain gauge elements to sense the force applied by a caregiver in either a
forward or reverse direction. The strain gauges are connected to the DCB. Each push handle also
incorporates an enable switch. The enable switches are connected to the DCB.

DCB
The DCB is a printed circuit board that supplies these functions:
• Push handle circuitry
• Battery charger
• Deployment control
• Enable switch logic and control
• Battery shut-off

Push Handle Circuitry

The DCB produces a regulated 12 V DC signal from the battery voltage to excite the strain gauges in the
push handles to produce a signal in response to applied pressure. The strain gauge signals are then
combined such that the forces applied to each handle are added together. A net push causes a positive
signal; a net pull causes a negative signal. The DCB also contains amplifier circuitry to convert these
signals from the strain gauges into a throttle signal for the drive motor controller. A positive signal
results in a forward throttle signal to the motor controller. A negative signal yields a reverse throttle
signal to the motor controller. The full scale forward throttle signal is about 4.0 V and the full scale
reverse throttle signal is about 1.0 V. A signal of 2.4 to 2.6 V is neutral. These levels make sure that the
throttle signal to the motor controller is never out of range for a correctly connected system.
The DCB has connectors for the enable switches in the handles, paralleling the enable switches to
produce one enable signal for the logic circuitry.

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Battery Charger
The battery charger operates from the main regulated 28 V DC power supply whenever the bed is
plugged in. This charger has three modes of operation: trickle charge, bulk charge, and float charge.
The trickle charge mode produces a low current to bring the battery voltage up to 22.5 V. In the event a
battery has a defective cell, this low level current will not produce a hazardous situation. If the battery is
capable of taking a charge, its voltage will eventually come up to 22.5 V. (If the battery has been deeply
discharged, this may take several days.) Once the voltage is above the trickle threshold, the charger
circuit changes to mode 2. In this mode, bulk charging occurs during which current is limited to a
constant level, approximately 800 mA. The charger stays in this mode until the battery voltage is
approximately 29 to 30 V. At this point the current slowly drops off as the battery nears full charge, and
the charger enters mode 3, the float charge mode. In this mode, the charger output drops to 27.8 V to
keep the battery topped off.

Deployment Control
The transport system is deployed by putting the brake pedal into the steer position and unplugging the
bed. The linear actuator is then extended to its limit, forcing the wheel to the floor. When fully deployed
the system is ready to drive, as indicated by the wheel indicator on the Pod coming on steady.
If the brake pedal is taken out of the steer position, or the bed is plugged in, the linear actuator retracts,
lifting the wheel off the floor. While retracted, the wheel is prevented from driving.
The DCB employs enable switch fault protection. If the enable switch is activated while the pedal is
transitioning to the steer position, an enable switch fault is detected. This causes the Pod battery status
LEDs to flash and will not allow the transport system to deploy or drive. This fault is cleared by releasing
the enable switch. All of this control circuitry is located on the DCB.

Enable Switch Logic and Control

The enable switch, when closed while the drive mechanism is deployed, provides an input to the logic
which removes the /INHIBIT input to the motor controller. At the same time, a relay is energized which
connects the drive motor to the motor controller output, allowing the controller to excite the drive
motor. When the enable switch is subsequently opened, the logic again asserts the /INHIBIT signal to
the motor controller, causing it to decelerate the drive motor to a stop. The relay opens after a three
second delay, allowing the motor controller time to stop the motor before disconnecting the motor
from the controller. The relay then shorts the motor to produce a further braking effect. This effect will
stop the drive motor even if the battery becomes disconnected.

Battery Shut-Off
A fifteen-minute timer is employed to help conserve battery power. If the bed is unplugged and inactive
(the enable switches are not engaged) for approximately fifteen minutes, the transport system will go to
sleep, turning off all its indicators. It will wake up if the enable switches are activated, the brake pedal is
transitioned to steer, or the bed is plugged in.

Drive Motor
The drive motor is a 24 V DC, 850 W, insulation class H, permanent magnet gear motor, rated for
continuous duty.

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Motor Controller
The motor controller is an electronic module that provides these functions:
• Motor speed control
• Battery charge gauge
• Fault detection

Motor Speed Control

Based on the throttle signal and the enable signal inputs, the motor controller provides a PWM output
to the motor. This output drives the motor to obtain the desired speed, acceleration, and deceleration.

Battery Charge Gauge

The motor controller monitors the battery voltage to determine the available battery capacity. The
controller sends this data to the DCB, which drives the four Pod battery indicators with their status
information. 3
Fault Detection
The motor controller has the ability to detect faults and inhibit driving if appropriate. The fault status is
shown by flashing the four Pod battery indicators.

EXPERIENCE POD® DEVICE

Overview
The Experience Pod® Device electronics provide an integral USB/PED charger port for the patient.
Models P7926A03 through P7926A06 also provide these three functions:
• A pendant (handheld remote) function that is on the back side of the pod housing assembly
• A patient reading light
• A touch sensor control for the reading light
Figure 3-2. Experience Pod® Device Block Diagram (Note: the right-side block does not apply to
the P7926A07)

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USB/PED Charger Port

The USB/PED charger port is not designed for devices that require less than 170 mA of power such as
USB reading lights, but can provide up to 2.4 A of charging current. Most any USB chargeable device can
be plugged into the charge port for charging (device dependent). The patient must supply their own
USB cable.

Pendant (Handheld Remote) Control

The Experience Pod® Device electronics provide all the sensor and control with a pendant overlay via SPI
control to and from the MCB, through the BCB. This allows the patient to control the basic articulation
functions of the bed without requiring a separate pendant (handheld remote).

Patient Reading Light with Touch Sensor Control

The Experience Pod® Device assembly includes a small LED board, mounted perpendicular to the main
board, with two white LEDs mounted on the bottom side. These LEDs are installed in such a way that
they shine through clear covered holes in the bottom of the assembly. An overlay is used to block off the
holes in the housing, for IPX, that enables the light to shine through. The overlay also contains a
conductive layer within that is used for a capacitive touch sensor to activate the overhead light function.
The overhead light electronics provide three light levels, plus off, at a touch of the capacitive touch
sensor.

HEART AND RESPIRATION RATE MONITORING SYSTEM

The Heart and Respiration Rate (HR/RR) Monitoring System provides contact-free, passive monitoring
capabilities, with no need for patient activation. When enabled, the system continuously monitors the
patient’s heart and respiration rate. The data acquired by the system is continuously logged in the bed
and is presented in a time-stamped format on the GCI. The data provided by the system is intended to
aid in the evaluation process of the patient’s clinical status and should be interpreted by a Healthcare
Practitioner only.
The system includes a sensing unit that is installed beneath the mattress on the head deck panel of the
bed. The sensing unit detects physiological and motion signals generated by the patient. The sensing
unit communicates to the bed by way of a cable that connects to a port on the back of the bed’s head
deck panel. Through the bed’s GCI, the system is activated, its options set, and its collected data viewed.

NOTE:
The HR/RR monitoring sensing unit (sensor) connects to the MCB, but communicates directly from the
SOM.
The default heart rate (HR) threshold is set to 40 BPM for the low setting and 130 BPM for the high
setting. The default respiration rate (RR) threshold is set to 8 breaths per minute for the low setting and
32 breaths per minute for the high setting.
NOTE:
The system detects a heart rate that is greater than 1.8 times of the respiration rate.
The total system accuracy including undetected signals is 90% for HR and RR. The total system accuracy
was measured as +/- 10% of the predicate device.
The system design allows the operator to adjust the settings of the threshold parameters or other
parameters, as available in the specifically installed software. The user can adjust the alarm thresholds

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for heart and respiration rate and to notify the caregiver when the heart or respiration rate, averaged
over time, exceeds the set thresholds.
Through the Heart and Respiration Rate Monitoring menu, a user can do these:
• Adjust the thresholds within the default threshold range.
• Adjust the alarm volume.
• Turn the monitoring On and Off.
• See the sensor’s expiration date.
Through the Heart and Respiration Rate Monitoring menu, a facility-authorized service person can do
these:
• Change the alarm tone.
• Change the default alarm thresholds.

3
• Turn the “out-room” alarm On and Off.

CORE, PRO, PRO+ INTEGRATED, AND MAX MATTRESSES

This section discusses the core, pro, pro+ integrated, and max mattresses only. For the theory of
operation for the pro+ non-integrated mattress (P7924), see the pro+ Mattress Service Manual (209197).
The core mattress is a foam mattress, the pro is a non-powered dynamic air mattress, and the max is a
powered air mattress.
These mattresses attach to the upper frame deck in four locations via post attachments at the foot and
head sections.
The knobs on the attachment posts fit into slots in the upper frame deck at the foot end and the head
end.

CORE MATTRESS
The core mattress consists of a top and bottom cover, a foam core with side bolsters, a foam foot section
that can extend and retract, and a fire barrier. The core mattress supports the patient and provides
therapeutic benefit as well as comfort.
The mattress subsystem is solely a foam mattress. It supports the patient via the foam core, foam crib,
and heel foam. This mattress provides therapeutic benefit by reducing interface pressure.
The foam core section of the mattress provides support for the patient's head, shoulders, back, seat, and
thigh sections. This section of the mattress provides low interface pressure while also accommodating a
wide range of patient weights.
The foam crib section provides support to the patient as the patient gets in and out of bed, as well as
side sitting.
The foam foot section provides support for the patient’s calves and heels. Vertical oval cutouts allow the
foam to extend and retract.

PRO MATTRESS

The pro mattress consists of a top and bottom cover, a foam core with side bolsters, a foam filled bladder
system, a foam foot section that can extend and retract, and a fire barrier. The pro mattress is a non-

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powered dynamic air mattress that supports the patient and provides therapeutic benefit as well as
patient comfort.
The pro mattress supports the patient via one layer of viscoelastic foam, one layer of conventional foam,
self-adjusting foam filled bladders in the head and seat sections, and a foam foot section. The foam core
section provides support for the patient's head, shoulders, back, seat, and thigh sections. This section
aids in patient comfort as well as reducing interface pressure
The stiff side bolsters of the foam crib provide support to the patient as the patient gets in and out of
bed, as well as side sitting.
The foam filled support bladder assembly contains eight bladders (foam bladders). The assembly
provides support for the patient's head, back, seat, and thigh sections. There are two types of foam
configurations inside the foam bladders which are different indention load deflections (ILDs) to help
with patient comfort and reduce interface pressure. Both of the foam bladder configurations are made
of two layers of conventional foam. The foam bladders help to reduce interface pressure and make sure
the patient does not bottom out.
A port is at each end of the bladder. On one end of the bladder there is a check valve in the port. This
check valve opens and closes when pressure is applied to it. This makes the bladder assembly self-
adjusting. On the other end of the bladder, the tubing assembly is connected to the port. At the end of
the tubing assembly there is a check valve that lets air release from the bladders. The tubing assembly is
routed in a straight line and connects all of the bladders together.

PRO+ INTEGRATED MATTRESS

The pro+ mattress provides these two primary therapeutic mattress functions:
• Pressure redistribution
• MCM
The mattress uses foams of different densities with various constructions and zones to optimize patient
support and comfort while distributing interface pressure (patient weight) over as much patient contact
area as possible. The mattress provides self-adjusting technology to achieve inner core pressure
redistribution when a patient is on/off the mattress.
The mattress also provides an optional MCM® feature that helps decrease localized heat and moisture
buildup that occurs between the patient and the mattress.
The mattress has an optional x-ray sleeve that provides an area of the mattress that may be opened for
the temporary placement of an x-ray cassette underneath the patient.
The MCM® feature is turned off and on through the GCI. You can also set MCM to always On (this hides
the MCM menu control; do this per facility request only).
The MCM indicator on the GCI lets you know the operational status—
• MCM is On and operating correctly—the indicator is green.
• MCM is Off—the indicator is not lit and it has an “X.”
• MCM has experienced an error—the wrench indicator is on and an error screen shows.
The mattress assembly includes these major components:
• Support mattress
• Pneumatics System
• Control and indication of the MCM status

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Support Mattress
The support mattress consists of a top cover, MCM layer, an optional x-ray sleeve, an inner core, a fire
barrier, and a bottom cover.

Top Cover
The top cover is the interface between the patient and the rest of the mattress. The breathable material
of the top cover allows moisture vapor to cross the membrane, but not water molecules. The top cover
has a 360° zipper(s) that connects to the mattress core.

MCM Layer
The MCM layer is an assembly of several parts that allows airflow through the assembly and underneath
the patient to remove heat and moisture from the skin-mattress interface. The MCM layer has a top layer
of 3-dimensional spacer material, a perforated panel to allow airflow beneath the patient, a bottom 3-
dimensional spacer material, and a bottom insulating panel that forces air through the top panel. The
MCM layer assembly also provides a means to connect to the pneumatic system so that air can flow
through the layer.
3
X-Ray Sleeve
The x-ray sleeve is an optional feature of the mattress that provides an easy to access area for the user to
place a standard x-ray cassette for in-bed x-rays. This region extends from the head section to the mid-
lower back region, allowing for in-bed chest and abdominal x-rays. The sleeve has two zippers, one on
each side of the mattress.
The top cover of configurations with this feature have logos above each access point to show where the
sleeve is.

Inner Core
The inner core is comprised of several subsystems, including the foam core, heel foam, and foam/air
bladder assembly. These subsystems work together to help provide patient comfort, optimal pressure
redistribution, and sufficient stability for activities of daily living.
• Foam Core—the foam core is comprised of a top layer of conventional high density foam, stiff
side bolsters, a knee bolster to improve side sitting stability and help during ingress/egress, and
a stiff head bolster.
• Heel Foam—the heel foam is a layer of soft foam that extends from the patient knee area down
to the foot end of the bed. The foam has a slight downward slope/contour that helps offload
pressure on the heels by supporting the calves of the patient. The heel foam also contains
several rows of punched holes which allow the foot section to retract and extend with the
frame.
• Foam/Air Bladder Assembly—the foam/air bladder assembly is beneath the top layer of the
foam core. The bladder assembly is comprised of several foam filled support bladders. The
bladders contain layered foam inside of a coated fabric that is welded shut so that it can build
up pressure inside of it without leaking. There is one port on either side of the bladder—an inlet
port and an outlet port. The ports have an anti-choke feature so they are not blocked during
product use. Each foam filled support bladder inlet port has a check valve that will only open at
a certain vacuum pressure to allow air back into the bladder. All the bladder outlet ports are
connected to a single outlet pathway on the other side, which contains two check valves, one at
each head and foot end of the assembly. These same valves are found on the inlets but

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directionally reversed, which allows a buildup of pressure in the system before opening to
atmospheric pressure.

Fire Barrier
The fire barrier protects the mattress components from fire.

Bottom Cover
The bottom cover of the mattress is the interfacing sub-system between the mattress and the frame
deck. The bottom cover encases the internal components of the mattress and connects to the top cover
by a 360° zipper(s). The bottom cover has features on it to attach to the frame deck, aid in mattress
transport, and help to retain linens.

Pneumatic System
The pneumatic system contains the components that generate and control the airflow that is supplied
to the mattress. The pneumatic system has three subsystems:
• Electrical
• Pneumatic
• Mechanical

Electrical
The main electronic component inside the pneumatics enclosure is the blower board. The blower board
supplies the communication and controls for the DC blower and status indication. The blower board’s
main function is to monitor pressure inside the pneumatics enclosure and determine the blower speed
and diagnostics. The blower board contains one pressure transducer. See Figure on page 3-18 for the
blower board layout.
The blower board consists of 6 functional blocks:
• Microcontroller—this block contains the processor and its associated circuitry.
• Pressure transducer—this block contains the circuitry necessary for reading the blower output
pressure using SPI connections from the pressure sensor.
• Blower motor drive—this block contains the brushless DC motor control and interface.
• Controller area network (CAN)—this block contains the CAN network interface.
• User interface—this block contains four separate low side drivers to turn on light emitting
diode (LED) banks for the user interface to display if there is an error or if the blower board is
correctly functioning.
• Power supplies—this block contains the 24 V switching supply, 7 V switching supply, 5 V low-
dropout (LDO), and the 3.3 V LDO.
Direct current (DC) voltage is applied to the pneumatics enclosure by a cable from the Centrella® MCB.
The unit receives power as soon as the cable is connected to the MCB. 28 volt (V) +/-5% is applied to the
blower board and stepped down to 24 V through a step down converter on the blower board. See Table
3-1 on page 3-19 for the blower board connections.

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Table 3-1. Blower Board Connections—pro+ Integrated

Pin/
Blower Board Cable
Jumper
P5 Blower cable (207899)
P2 Panel mount USB cable
(209353)
J9 Integrated enclosure/board
cable (208976)

3
Pneumatic
The pneumatic system is a closed loop system. A pressure transducer on the blower board monitors the
discharge pressure. The blower board adjusts the blower speed to maintain the discharge pressure
within a certain limit. The discharge pressure in the system is set for 0.25+/-0.1inH2O. The pressure
transducer is a differential pressure transducer which can measure both negative and positive pressure.
One input of the pressure transducer is connected to the atmosphere and the other end is open in the
chamber.
In addition to monitoring the discharge pressure and adjusting the speed, the blower board also
monitors the faults such as over temperature, over current, intake blockage, timeout (in the event of
failing to reach the set point pressure within a certain amount of time), and such. At any time, when
these faults occur, the blower board sends a signal to the user interface to indicate that the product has
a fault that needs service.
See Figure 3-3 on page 3-20 for the Centrella® integrated block diagram.
Pneumatic System Enclosure
The pneumatic system is a pressurized enclosure system that provides the necessary air flow for the
MCM® function. The system includes the power supply, an air source (blower), and blower board. The
system prevents the direct accessibility to electrical components without the aid of a tool.
The pneumatic system enclosure has two major compartments, the intake housing and the exhaust
housing.
• The intake housing provides the necessary air passage to allow the ambient air to enter into the
pneumatic system. There are two flexible hoses that connect the intake housing to the intake
vents on the patient-left and -right sides of the bottom cover. The blower mounts to the intake
housing, against a gasket, to seal the intake air passage from the discharge air passage.
• The exhaust housing provides the mounting locations for the various components of the
pneumatic system enclosure, with the exception of the blower. These include the blower board,

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and cables. The exhaust housing connects directly to the MCM layer and provides an airflow
pathway.
Figure 3-3. pro+ Integrated Block Diagram

Mechanical
Intake Housing
The blower and blower gasket attach to the intake housing. There is also a cable retainment feature
molded into the housing to allow the blower cable to be routed correctly without interfering with part
assemblies.
The plenum cover is on the bottom of the intake housing.
Two foam pads are on the bottom of the intake housing. These keep the enclosure off the frame to
prevent damage during handling and minimize noise and vibration.
Exhaust Housing
The exhaust housing is the top of the pneumatic enclosure. The blower board, MCM connector, and DB9
connector are attached to this housing.
On the side of the housing where the frame connection cable connect, is a molded barb on the inside of
the housing, with access to the outside. A sense tube (70752) is routed from the pressure sensor on the
blower board to this barb, to monitor the pressure outside the box. This allows the system to detect
intake blockage.
The blower board controls the MCM® feature and the fault detection.
The DB9 connector mounts to the exhaust housing on the patient-left side of the mattress. The
connector connects the frame communication cable.

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There are two gaskets—

• One gasket is between the blower and the intake housing assembly. It reduces vibrations
transmitted from the blower to the enclosure and provides a uniform seal for airflow.
• The second gasket is on the front of the exhaust housing, around the MCM exit port. It seals the
MCM connector in the MCM layer to the enclosure to minimize air leakage.
There are two Velcro® strips—
• The Velcro® strip on top of the exhaust housing attaches to the strip on the foam core/bucket.
• The Velcro® strip on the bottom of the plenum cover attaches to the strip on the MCM assembly
and acts as a secondary connection of the MCM layer to the enclosure.

Communication
Data bus communication allows for—
•
•
•
Configuration for the bed frame (service port)
Compatibility with the communication protocol for the bed (GCI)
Transfer of data between the mattress and the service port on the bed
3
• Mattress information to show on the GCI:
– Software version number
– MCM status
– Patient occupancy data

MAX MATTRESS

The max mattress supports the patient via an MCM layer, support bladder with head and seat zones,
and foam foot section. This mattress provides therapeutic benefit by optimizing pressure redistribution
as well as removal of heat and moisture from the patient's skin. The max mattress also provides a turn
assist function which allows the caregiver to do wound care checks and patient positioning with greater
ease.
The MCM layer includes a top fabric with high moisture vapor transmission (MVT), a spacer layer, and a
bottom fabric with low MVT. This provides a thin layer of support for the patient above the support
bladder.
• The spacer within this layer has some crush resistance which allows for dynamic air to pass
under the patient.
• Moisture vapor and heat from the patient passes through the top fabric where it can be
removed by the air flow.
• The top fabric has a series of holes in the seat section to direct air flow to the highest risk area
on the patient.
• Air flow enters at the thigh and exits at the head end of the mattress.
• The bottom fabric keeps the moisture vapor from entering the remaining parts of the mattress.
The support bladder section is a continuous bladder that supports the patient’s upper body from the
thigh to the head. The bladder maintains static air at a pressure suitable to support the patient over the
greatest practical area.

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• The internal bladder pressure is determined based on patient weight and angle of head
elevation. Pressure is continuously monitored and automatically adjusted for changes in
patient position and head elevation.
• Bladder pressure can be adjusted by the user when necessary for patient comfort.
• Bladder pressure can be maximized to provide a stable surface when necessary for
repositioning the patient, lateral transfer of the patient, and CPR.
The foam foot section, which can extend and retract, provides support for the patient’s calves and heels.
A lateral bolster below the calf area extends the support for the patient to get in and out of the bed.
The turn assist feature includes a head assembly and seat assembly. These assemblies provide a means
of tilting the mattress laterally, and therefore the patient, to a given angle.
• The internal bladder pressure is determined based on patient weight.
• The internal bladder pressure will achieve a predetermined angle of turn.
• The turn assist feature can be placed on hold or stopped at any time during use.
The bottom cover provides an encasement that covers all internal components on the bottom and sides
of the mattress. The cover has two bellows, one in the head section and the other in the seat section,
that contain a portion of the turn assist plates. These bellows allow for increased turn angle without
putting stress on the top and bottom covers.
The bottom cover has an umbilical tube (sleeve) that fully covers the tube exit and interface connector
assembly. The interface connector assembly has a heel cover which snaps into the frame to protect the
fittings from any loads applied by the patient or caregivers.
The turn assist plates provide the means for the turn assist bladder to achieve enhanced turn
performance by distributing the load on the mattress across the entire width as well as moving the
pivot point of the turn to the outer most edge of the mattress.
• The mattress has two turn plates, one in the head section and the other in the seat section
(194490 and 194491).
• Each plate has three layers. The top layer during a left turn will solely support the weight of the
mattress and patient. The middle layer during a right turn shares the load with the top layer. The
bottom layer always remains flat and supported by the upper frame.
• The bottom plate is shorter in length and chamfered opposite the hinge to make assembly into
the bottom cover bellow easier.
• The head plate is slightly larger than the seat plate in the mattress length direction. This is
driven by seat and head pan space in the frame as well as support area needed for a patient on
the mattress.
The Turn Assist bladders turn the mattress to the left or the right. There are four bladders per mattress,
two head bladders and two seat bladders (194623 and 194624).
• The side-specific bladders operate at the same time and share the same air supply.
• Each bladder consists of two cells stacked on top of one another. This design allows the bladder
to match the shape of the bottom cover bellows where the bladder resides. The correct
assembly of the bladders into the bottom cover and on to turn plates is necessary so the
bottom cover can expand to allow full turn angle. If the bladder is not in the correct location, it
will cause the bottom cover to slow the turn bladder expansion and reach the pressure set
point too soon; this will reduce the achievable turn angle.

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Air Deck Module (Pneumatic Assembly)

The air deck module provides the necessary pressurized air to achieve the following functions when
used with the max mattress: patient support function, turn assist, and MCM. The MCB communicates
the user inputs from the GCI, hand held remote control, or caregiver controls to the ACB. The ACB then
initiates the necessary action of the air deck. These commands help drive the functionality of the air
deck module, which can be separated into three major functions: MCM, patient support inflation and
deflation, and turn assist inflation and deflation.
• MCM—the module provides air flow through the top layer of the mattress to help manage
temperature and humidity as part of the effort to reduce deep tissue injury occurrence and
severity.
• Patient Support—the module provides the pressurized air to inflate support bladders to
perform the patient support functions such as pressure redistribution, Max Inflate, CPR assist,
Boost®, comfort adjust, side-exit assist, and side-sitting detect. The required set points for these

3
functions are controlled via the set point equations implemented in the software.
• Turn Assist—the module provides the pressurized air to inflate the turn assist bladders and
helps accelerate the deflation of the bladder by creating a passive suction in the bladders
during deflation. The required pressure is determined by the set point equations implemented
in the software.
The functional elements of the air deck module are:
• Air source (blower)
• Manifold
• ACB
• Surface detect sensor
• Pressure sensors
• Air deck enclosure
• Blower mounting plate
• Frame attachment isolators
• Blower mounting isolators
• Sound dampening foam
• Frame attachment bracket
• IPX4 cover
• Gaskets, air filter, and tubes
The air deck module is installed underneath the foot section of the bed and, through an interface
connector, is connected to tubes routed through the mattress to various zone bladders.
The MCB receives commands from the user control interface and sends the appropriate signals to the
ACB to control the air deck module. When a function is requested by the control interface, the ACB
energizes the appropriate solenoid valve(s) on the manifold and sets the appropriate pulse width
modulation (PWM) for the blower. The power budget for the air deck module is approximately 160
watts.
Air enters the air deck module through the inlet air filter. The air travels over the ACB and into the blower
inlet orifice. The blower is then able to push air through the manifold and tube routings to the
appropriate bladder(s).

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Each bladder has a pressure tap that is routed back to the air deck module. These pressure taps are
routed to the manifold and are connected to the pressure sensors through sense lines on the ACB for
feedback of pressure levels inside the bladders. For example, if pressures in the head or seat zone
bladders move outside of tolerance range requirements, the pressure sensors sense the bladder
pressures, provide feedback to the ACB, and the bladder pressures are adjusted accordingly. The system
is closed-loop and feedback dependent.
The output air flow from the blower flows through a discharge hose into the inlet of the manifold. A
pressure tap is in the manifold body and a sense line connects to the manifold pressure sensor on the
ACB from the pressure tap. This pressure corresponds to the blower’s output. This allows the ACB to
regulate the speed of the blower in correlation to pressure. For example, it is required that the blower
discharge pressure be 6 ± 1" H2O for MCM function. The microcontroller is able to communicate to the
blower controller so that appropriate PWM settings are fixed in order to establish the correct pressure
and flow output from the blower.
In order to deflate the turn assist bladders in a time frame that meets requirements, a pressure gradient
must be established to create suction so the blower is able to deflate the bladders faster. The blower
inlet orifice creates a restriction and pressure differential so suction may be applied to turn assist
deflation. A return hose is routed from the manifold to the blower chamber so the air may be drawn
from the turn assist bladders while the blower is at a maximum PWM.
All of the tube routings and sense lines from the bladders are connected to the mattress interface
connector, along with the mattress detect sensor. The sensor is a hall effect sensor that changes its
output voltage when it senses a magnetic field. A magnet is attached to the mattress interface
connector and excites the hall effect sensor when connected to the air deck module. This change in
voltage from the mattress detect sensor is sent to the ACB. The ACB then realizes a mattress has been
connected to the air deck and sends power to the air deck components to begin regulating mattress
bladders.
The ACB determines the activities the air deck needs to perform based on the input from the interfacing
components. The ACB has the driver to run the blower and pressure sensors, which read the pressure
from the bladder as well as the blower’s discharge pressure. A microprocessor in the board determines
the function to be executed based on the inputs from other interfacing elements.
The air source in the air deck module is the 3-phase, brushless, direct-driven, centrifugal DC motor. The
blower speed is controlled through PWM. A blower controller on the ACB controls the PWM for the
blower motor. The blower is responsible for supplying air to the various bladders and zones of the
mattress.
A thermistor is also installed on the blower as a means for thermal protection. The output of the
thermistor is used to determine the blower’s casing temperature. The blower is capable of providing
23 CFM flow at an unrestricted condition and 55" H2O static discharge pressure at fully restricted
condition.
The manifold assembly consists of individual valves that regulate the air supply to different zones. The
manifold assembly directs air flow from the blower to specific zones of the surface by energizing the
appropriate solenoid valve(s). The manifold contains 6 valves: MCM, head, seat, zone 3 (extra), right turn
assist, and left turn assist.

3 - 24 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 core, pro, pro+ Integrated, and max Mattresses
Chapter 3: Theory of Operation

The manifold responds appropriately to the specific functions requested:

• MCM operation—the MCM valve is a normally open valve since the air deck operates 99% of
the time in MCM mode. For the remaining 1% of the time, the air deck provides the air supply to
the patient support bladders and turn assist bladders.
• Patient support bladder inflation—the patient support bladder valves are normally closed in
order to seal the air in the bladders and prevent leaks. When an air supply is required to fill the
support bladder, the MCM valve is energized; which closes the MCM valve to build the back
pressure. Once the back pressure has been generated, the corresponding support bladder valve
is opened to allow pressurized air to fill the bladder.
• Patient support bladder deflation—when deflation is required to release air from the support
bladders, the blower speed is reduced followed by opening the support bladder valve. This
allows the air from the support bladder to escape through the MCM valve since the MCM valve
is normally open.

3
• Turn assist inflation—the turn assist valve is a three-way valve, which is normally closed in the
fill direction and normally open in the vent direction. There are individual valves for both the
left and right turn assist functions. When inflation is required, the MCM valve is energized
(closed), followed by energizing the appropriate turn assist valve. When the turn assist valve is
energized, the valve opens the fill direction and closes the vent direction. The blower speed is
then increased to route the pressurized air to the turn assist bladders. When required to hold
the turn assist bladders, the blower speed is then reduced to zero. A check valve is used in the
manifold which allows the air to pass in the fill direction and seals the air in the return direction
towards the inlet.
The surface detect sensor is on the interface plate of the manifold assembly and is electrically
connected to the ACB via the hall sensor cable (195954). The purpose of the hall effect sensor is to
detect the magnet on the mattress interface connector and send appropriate signals to the ACB
signifying that a compatible max mattress has been connected. If the hall sensor does not sense a
magnetic field, the blower will remain in the OFF state. The interface plate contains a depression to
easily secure the hall switch and cable retainer to retain the sensor cable.
The blower inlet orifice is the main inlet to the blower suction and is integrated into the turn assist
return hose (193799). The orifice creates an intended pressure restriction through the main inlet, which
is higher than the pressure restriction through the turn assist return passage, up to a certain flow. This
enables the blower to preferentially create suction through the turn assist return passage. The orifice
provides around a 2.8" H2O pressure drop from ambient when no air flow from the turn assist bladder is
available. A total pressure difference of 10" H2O, with respect to turn assist bladder, is equal to the
lowest patient set point when the bladders are filled with pressurized air.
The air inlet filter is in a removable compartment on the air deck.
All of the powered components inside of the air deck module are connected to the ACB with positive
latch connectors. The system also monitors for external faults.
The ACB has a total of 6 electrical connections: power cable, CAN communications cable, blower cable,
manifold turn assist solenoids cable, support bladders and MCM solenoids cable, and hall sensor cable.
The power cable and CAN communications cable are combined into the same cable harness (211335),
but connect to the ACB in two different connectors. This cable comes out of the air deck enclosure and
connects to the MCB.
The manifold makes two connections to the ACB with two different cables. One cable is for turn assist
solenoids and the other is for MCM and support bladder solenoids.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 3 - 25

core, pro, pro+ Integrated, and max Mattresses
Chapter 3: Theory of Operation

Figure 3-4. Air System Block Diagram

3 - 26 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 P.C. Board Layouts and Wiring Diagrams
Chapter 3: Theory of Operation

P.C. BOARD LAYOUTS AND WIRING DIAGRAMS

:

P.C. Board/Wiring Diagram Part Number Page

MCB, standard (NA) scale 192022 3-28 and 3-29
MCB, OIML EN 45501 Class scale 208195
BCB 195549 3-30
HFB, left 207611 3-30
HFB, right, with USB 207608 3-31
HFB, right, without USB 207609 3-31
DCB 195237 3-32
SCB 192025 3-32

3
ACB 192177 3-33
SafeView®2 control P.C. board 198430 3-34
SafeView®2 light P.C. board 198433 3-34
SafeView®2 ES light P.C. board 198436 3-35
Experience Pod® Device P.C. board 194895 3-35
pro+ integrated mattress blower board 208478S 3-36
Unit wiring diagram—beds before serial number 194664 FO 1*
V024PF2897
Unit wiring diagram—beds with serial number 194664 FO 2.1 and FO 2.2*
V024PF2897 and higher
* The wiring diagrams are on fold-out pages at the rear of this manual.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 3 - 27

P.C. Board Layouts and Wiring Diagrams
Chapter 3: Theory of Operation

MCB—TOP

3 - 28 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 P.C. Board Layouts and Wiring Diagrams
Chapter 3: Theory of Operation

MCB—BOTTOM

Centrella® Smart+ Bed Service Manual (193588 REV 12) 3 - 29

P.C. Board Layouts and Wiring Diagrams
Chapter 3: Theory of Operation

BCB

HFB—LEFT (TOP AND BOTTOM)

3 - 30 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 P.C. Board Layouts and Wiring Diagrams
Chapter 3: Theory of Operation

HFB—RIGHT, WITH USB (TOP AND BOTTOM)

HFB—RIGHT, WITHOUT USB (TOP AND BOTTOM)

Centrella® Smart+ Bed Service Manual (193588 REV 12) 3 - 31

P.C. Board Layouts and Wiring Diagrams
Chapter 3: Theory of Operation

DCB

SCB (TOP AND BOTTOM)

3 - 32 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 P.C. Board Layouts and Wiring Diagrams
Chapter 3: Theory of Operation

ACB

Centrella® Smart+ Bed Service Manual (193588 REV 12) 3 - 33

P.C. Board Layouts and Wiring Diagrams
Chapter 3: Theory of Operation

SAFEVIEW®2 CONTROL BOARD

SAFEVIEW®2 LIGHT BOARD

3 - 34 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 P.C. Board Layouts and Wiring Diagrams
Chapter 3: Theory of Operation

SAFEVIEW®2 ES LIGHT BOARD

EXPERIENCE POD® DEVICE BOARD (TOP AND BOTTOM)

Centrella® Smart+ Bed Service Manual (193588 REV 12) 3 - 35

P.C. Board Layouts and Wiring Diagrams
Chapter 3: Theory of Operation

PRO+ INTEGRATED MATTRESS BLOWER BOARD

3 - 36 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Chapter 4
Procedures
TOOL AND SUPPLY REQUIREMENTS
• Drift punch
• Punch
• 3/4" wrench
• 9/16" open end wrench
• 5 mm, 10 mm, 12 mm, and (2) 13 mm wrenches
• 2 mm, 2.5 mm, 4 mm, 5 mm, 10 mm, and (2) 13 mm hex wrenches
• 4 mm and 5 mm T-handle hex wrenches
• 3/16" nut driver
• T10, T15, T20, T25, and T30 Torx® screwdrivers
• T25 Torx® short screwdriver
• Torque wrench
• T25 Torx® socket
• Torx® screwdriver extension
• 7 mm, 8 mm, 10 mm, and 13 mm sockets
•
•
Right-angle bit driver
Needle nose pliers 4
• Wire cutters
• Ratchet
• (2) head stop bracket (P/N 202004)
• Hammer
• Small screwdriver
• Screwdriver
• Phillips head screwdriver
• Jewelers screwdriver
• Weight, 100 lb (45.359 kg)
• Alcohol-based cleaner
• Isopropyl alcohol
• Soft cloth
• Antistatic strap
• String, approximately 10’ (305 cm)
• Tape
• Centrella® service tool
• Wheel wedge supports or equivalent
• (2) jack stands
• Cable puller (come-along)

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4-1

Component Handling
Chapter 4: Procedures

• Safety stand kit (M01976)

• Cable tie gun
• Dry WatchCare® smart pad
• Protective covering (for siderails)

REQUIRED TOOLS AND SUPPLIES FOR A BED WITH THE EN 45501 (OIML) SCALE
• Weight set, 250 kg, Class M1 or better, which should include these:
– (1) 500 g
– (1) 200 g
– (10) 50 g
– (2) 15 kg
– (20) 10 kg
– (4) 5 kg
– (4) 1 kg
• Thin-blade screwdriver
• White gloves with rubber facing
• Calculator
• Digital protractor (inclinometer; P/N 209177 or equivalent)

COMPONENT HANDLING

CAUTION:
To prevent equipment damage, obey the cautions below:
• Caution—To prevent component damage, make sure your hands are clean, and handle the P.C.
board by its edges only.
• Caution—Wear an antistatic strap when you handle electronic components.
• Caution—For shipping and storage, put the removed P.C. board in an antistatic protective bag.

P.C. BOARD
Be careful with the P.C. board when you service it, or these problems could occur:
• P.C. board damage
• Shortened P.C. board life
• Unit malfunctions

4-2 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Lubrication Requirements
Chapter 4: Procedures

When you service the P.C. board, do as follows:

• Make sure your hands are clean and free of moisture, oily liquids, etc.
• Touch the P.C. board by its outer edges only.
• Do not touch the P.C. board components. Finger contact with the board surface and/or with its
components can leave a deposit that could cause board (and component) deterioration.
• When you work with electronics, wear an applicable antistatic strap, and make sure it is
correctly grounded.
• Service the removed P.C. board at a static-free workstation that is correctly grounded.
• For shipping and storage, put the removed P.C. board in an antistatic protective bag.

LUBRICATION REQUIREMENTS

CAUTION:
Failure to obey these cautions could cause equipment damage:
• Caution—Use lubrication products in accordance with the manufacturer’s instructions.
• Caution—Do not use silicone-based lubricants.
Oilite® bearings and bushings are used in several locations on the system. By retaining oil, the pores give
a self-lubricating quality to the bearings and bushings. If any silicone-based lubricant is applied to the
bearings and bushings or anywhere else on the system, this self-lubricating quality is neutralized.
It is safe to apply these lubricants to the system:

Part Number Description

4
8252 (100) 2 oz m-1 oil (apply to Oilite® bearings and bushings)
SA3351 (100) 4 oz lithium grease
34950 Grease, lithium base, red

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4-3

4.1 Disable and Enable the Transportation Mode
Chapter 4: Procedures

4.1 Disable and Enable the Transportation Mode

NOTE:
This mode is intended for bed shipment.

DISABLE

On the patient controls (inside of the siderail), press the Head Up and Figure 4-1. Patient Controls
Head Down controls at the same time (see Figure 4-1 on page 4-4).
When the bed beeps, release both controls.

ENABLE

1. On the caregiver control panel, press and hold the Lockout Figure 4-2. Caregiver Lockout
control for approximately 20 seconds. A beep lets you know Control
the bed is in Service mode (see Figure 4-2 on page 4-4).
2. On the patient controls (inside of the siderail), press the Knee
Up and Knee Down controls for approximately 5 seconds (see
Figure 4-1 on page 4-4). A single beep lets you know the bed is
in transportation mode.
3. Unplug the bed.

4-4 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 4.2 Service Mode Procedures
Chapter 4: Procedures

4.2 Service Mode Procedures

NOTE:
All of the controls mentioned in this section are on the caregiver control panel.

ENTER AND EXIT THE SERVICE MODE

• Enter—press and hold the Lockout control for approximately 20 seconds. A beep lets you
know the bed is in Service mode.
• Exit—when no controls have been pressed for approximately 30 seconds, or you press the
Lockout control, the bed exits the Service mode.

DISCONNECT ALL POWER WHEN OPERATING ON BATTERY POWER

1. Enter the Service Mode (see above).
2. Press and hold these controls at the same time until you hear a beep: Foot Up, Foot Down, and
Trendelenburg. The bed should shut down within 5 seconds after you release the controls.

ENABLE AND USE THE MANUAL ARTICULATION MODE

1. Enter the Service Mode (see above).
2. Press and hold these controls at the same time until you hear a beep: Trendelenburg and Reverse
Trendelenburg. The bed should enter should enter the Manual Articulation mode within 5 seconds
after you release the controls.
3. Press the control(s) as necessary for the articulation you need:

Articulation Press:
4
Bed Up Bed Up
Bed Down Bed Down
Head hilow extend Bed Up and Trendelenburg
Head hilow retract Bed Down and Trendelenburg
Foot hilow extend Bed Up and Reverse Trendelenburg
Foot hilow retract Bed Down and Reverse Trendelenburg
Head Up Head Up
Head Down Head Down
Knee Up Knee Up
Knee Down Knee Down
Foot Up Foot Up
Foot Down Foot Down
FlexAfoot™ Extend* Foot Up and Reverse Trendelenburg
FlexAfoot™ Retract* Foot Down and Reverse Trendelenburg
*The FlexAfoot™ controls are on the GCI.
4. To exit the manual articulation mode, press these controls at the same time: Trendelenburg and
Boost®.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4-5

4.3 Set the GCI’s Language, Time and Date, and Scale Units on a Bed with the Standard (NA) Scale
Chapter 4: Procedures

4.3 Set the GCI’s Language, Time and Date, and Scale Units on a Bed with
the Standard (NA) Scale
NOTE:
For an international bed with a standard (NA) scale, the instructions for setting the time and date are the
same as those for a bed with an EN 45501 Class Scale (OIML). See “Set the GCI’s Time and Date on an
International Bed” on page 4-8.
From the Bed Service screen, you can make these GCI changes:
• Select the language shown.
• Adjust the time, date, and select daylight savings time or standard time.
• Change the scale units to show kilogram (kg) or pound (lb) and enable a control that when
pressed shows the alternate unit.

NOTE:
The screen images below may not match your screen exactly; however, the highlighted controls are the
same.

1. Press the Settings menu control on the GCI to get access to the
Bed Service screen.

2. Press Bed Service.

3. Enter 812, and press Enter.

4. The Bed Service screen shows. Press the feature that you want
to adjust:

4-6 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 4.3 Set the GCI’s Language, Time and Date, and Scale Units on a Bed with the Standard (NA) Scale
Chapter 4: Procedures

• Language—press the applicable language, and then press

Accept.

• Adjust Time/Date—
a. At the Time Zone screen, make sure the correct time
zone is selected. If it is not, press the correct time zone
to select it.
b. Press the right arrow control to access the date and
time adjustment screen.
c. If the facility wants the time to automatically change for
Daylight Savings Time, press the gray check mark box
that is next to Observe D.S.T. A green check mark will
show to confirm the time is to automatically change for
Daylight Savings Time.
d. Press 12h or 24h, per the facility’s request.
e. Press the Up and Down arrows to adjust the date and
time to the current date and time, and then press
Accept.
f. A caution screen shows to let you know the date and/or
time may be erased for some of the information that is
kept in the History.
4
– If you do not want to erase the date and/or time,
press Cancel. The Bed Service screen will show.
– If you want to continue with the date and/or time
adjustment, press Continue.
• Scale Units—
a. Press kg or lbs to select the primary scale units.
b. If you would like to enable the option to view the
alternate unit, press Show. A control will be available
on the Weigh screen for the user to press and hold to
see the weight in the alternate unit. Otherwise, press
Hide to not enable the option.
c. Press Accept.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4-7

4.4 Set the GCI’s Time and Date on an International Bed
Chapter 4: Procedures

4.4 Set the GCI’s Time and Date on an International Bed

1. At the GCI, press the Settings menu control.

2. Press Adjust Time/Date.

3. At the Time Zone screen, press the Up and Down arrows to set
the local time zone per Universal Time Code (UTC) standards,
and then press Accept. The date screen will show.

4. Press 12h or 24h.

5. Press the Up and Down arrows to adjust the date to the current
date, and then press Accept.

6. A caution screen shows to let you know the date and/or time
may be erased for some of the information that is kept in the
History. You have these options:
• Cancel—press this if you do not want to erase the dates
and/or times for the listed entries.
• Continue—press this if you want to continue with the date
and/or time adjustment,
The Settings/Preferences screen will show.

4-8 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 4.5 Diagnostics—View and Clear Errors
Chapter 4: Procedures

4.5 Diagnostics—View and Clear Errors

NOTE:
To get access to the full service diagnostics using the Centrella® service tool app, go to Procedure 4.26
on page 4-60.

1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4
4. Press Diagnostics.

5. The Active Errors screen shows with a description of the

error(s) and the diagnostic code associated with error. Use the
up/down arrow to scroll through the active errors. You have
these options:
• Error Log—shows the dates and times the error occurred
and the diagnostic code for each occurrence. To see the
error log associated with the active error, select the error,
and then press Error Log. See “Error Log” on page 4-9.
• Clear All—if applicable, press Clear to clear all of the active errors.
• Back—the GCI returns to the Bed Service screen.
ERROR LOG
At the Error Log screen, you have these options:
• Clear—if applicable, select the instance you want to clear,
and then press Clear to clear the error.
• Back—the GCI returns to the Active Errors screen.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4-9

4.6 Calibrate the Scale—Standard (NA)
Chapter 4: Procedures

4.6 Calibrate the Scale—Standard (NA)

Tools: Weight, 100 lb
The scale calibration weight must be 100 lb ± 0.1 lb (45.359 kg ± 45 g).

WARNING:
Warning—Follow each step carefully to properly calibrate the scale. If each step is not followed,
patient/user injury and/or equipment damage could occur.

BED SETUP
1. Make sure the bed is plugged into AC power.
2. Set the brake.
3. At the GCI, make sure the Home screen shows.

NOTE:
We recommend that you remove the mattress; go to the applicable procedure:
• “core, pro, and max Mattresses—Removal” on page 4-149
• “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
• “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167

CALIBRATION PROCEDURE
NOTE:
The GCI will time out if you have not touched the screen for a period of time. During the calibration
procedure, you may need to touch the screen to prevent the procedure from being interrupted.

1. At the GCI, press the Settings menu control.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4 - 10 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 4.6 Calibrate the Scale—Standard (NA)
Chapter 4: Procedures

4. Press Calibrate Scale.

5. Make sure the bed is in its flat and highest positions, press
Continue.

NOTE:
The siderails can be raised or lowered.

The bed will calculate a zero weight, and then sound a beep.

6. Set the calibration weight (100 lb) on the bed over the patient
left, head-end load beam (location 1), and listen for one beep.
7. Remove the weight from the bed, and listen for two beeps.
8. Set the weight on the bed over the patient left, foot-end load
beam (location 2), and listen for another two beeps.
4
9. Remove the weight from the bed, and listen for three beeps.
10. Set the weight on the bed over the patient right, foot-end load beam (location 3), and listen for
another three beeps.
11. Remove the weight from the bed, and listen for four beeps.
12. Set the weight on the bed over the patient right, head-end load beam (location 4), and listen for
one beep. (This beep indicates that the calibration completed successfully.)
13. Remove the weight from the bed.
14. The screen will show “Scale calibration successful.” Press OK to
return to the Bed Service screen.

NOTES:
• If the bed beeps before you have set all of the calibration weight on the bed, press Cancel to
return to the Bed Service screen, and then start the calibration process again.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 11

4.6 Calibrate the Scale—Standard (NA)
Chapter 4: Procedures

• If an error occurs during the calibration, the Calibration

Error screen will show. Press Cancel to return to the Bed
Service screen and address the error, or press Re-calibrate
to start the calibration process again.

15. Do as follows to confirm the calibration:

a. Set 100 lb of weight on the bed.
b. Press Weigh.
c. Make sure the GCI shows approximately 100 lb.

NOTE:
The scale accuracy in the recommended bed position is 1.1 lb (0.5 kg) or 0.5% of patient weight,
whichever is greater. The scale accuracy in the not optimum position is 2.2 lb (1.0 kg) or 1% of
patient weight, whichever is greater.
16. If the mattress was removed, replace it. See the applicable procedure:
• “core, pro, and max Mattresses—Removal” on page 4-149
• “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
• “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167
17. Do the “Function Checks” on page 2-1.

4 - 12 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 4.7 Zero the Standard (NA) Scale with or without Resetting the Bed
Chapter 4: Procedures

4.7 Zero the Standard (NA) Scale with or without Resetting the Bed

1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4. Press Zero Scale.

4
5. Press the applicable option:
• Zero/Reset—this zeroes the scale and resets the bed.
• Zero—this zeroes the scale without resetting the bed.

6. The zero process will begin. Do not touch the bed during the
process.

7. When the zero process is complete, you will see one of these screens:
• Scale zeroed and bed reset

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 13

4.7 Zero the Standard (NA) Scale with or without Resetting the Bed
Chapter 4: Procedures

• Scale zeroed and bed not reset

8. Press OK. The GCI returns to the Bed Service screen.

4 - 14 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 4.8 Calibrate the Scale—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

4.8 Calibrate the Scale—EN 45501 Class Scale (OIML)

Tools: Verification Weight set, 250 kg, Class M1 or better
White gloves with rubber facing Thin blade screwdriver
Calculator
Parts: Replacement OIML scale board seal (see the second note below)

WARNING:
Failure to obey these warnings could cause injury and/or equipment damage:
• Warning—A representative or certified person from the Notified Body for NAWI scales or from
the Authority Having Jurisdiction (AHJ) in the country must re-certify the OIML EN 45501 class
scale, if installed.
• Warning—Follow each step carefully to properly calibrate the scale. If each step is not
followed, patient/user injury and/or equipment damage could occur.
NOTES:
• Whenever the MCB, MCB speaker, or a load beam is replaced, you must calibrate the scale.
• The Notified Body or AHJ representative will provide a replacement OIML scale board seal and
verification of the weights.
The recommended verification weight set, 250 kg, should include these:
• (1) 500 g
•
•
(1) 200 g
(10) 50 g
4
• (2) 15 kg
• (20) 10 kg
• (4) 5 kg
• (4) 1 kg
The recommended weights can be substituted with equivalent incremental weight amounts given the
totals are equivalent. For example, one 100 g weight may be substituted for two 50 g weights. However,
you must have a minimum of two 15 kg weights and seven 10 kg weights.
The Scale Calibration procedure includes—
• Setup
• Crunch Procedure (only if a load beam has been replaced)
• Calibration Procedure
• Zeroing the Scale and Weighing Procedure
• Verification Report Form
• Final Steps

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 15

4.8 Calibrate the Scale—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

SETUP
1. Make sure the bed is in this configuration:
• The bed is plugged into AC power.
• The brake is set.
• The bed is in its flat and highest positions,
• The foot section is fully extended.
• The siderails are lowered.
• The headboard and footboard are removed.
• The mattress is removed; go to the applicable procedure:
– “core, pro, and max Mattresses—Removal” on page 4-149
– “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
– “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167
2. At the GCI, make sure the Home screen shows. If error messages show, press Close until the home
screen shows.
NOTES:
• It is only necessary to do the Crunch Procedure if a load beam or other weigh frame part has
been replaced. If parts were not replaced, ignore the Crunch Procedure, and go to “Calibration
Procedure” on page 4-17.
• Do not move the bed during the crunch and calibration procedures.

• If at any time during the procedure, the Unable to Operate

screen shows, press OK, and then at the Home screen, press
the Flat and Level control. The GCI will return to the Test
Weight screen for you to start the test again.

CRUNCH PROCEDURE
1. Put 200 kg at location 1 (see Figure 4-3 on page 4-17).
2. Remove the weight.
3. Put 200 kg at location 2.
4. Remove the weight.
5. Put 200 kg at location 3.
6. Remove the weight.
7. Put 200 kg at location 4.
8. Remove the weight.

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 4.8 Calibrate the Scale—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

Figure 4-3. Weight Locations—Crunch Procedure

CALIBRATION PROCEDURE

WARNING:
Warning—A broken seal on the scale board housing invalidates the bed’s compliance with the NAWI
directive. Additionally, a representative or certified person from the Notified Body for NAWI scales or from
the Authority Having Jurisdiction (AHJ) in the country must re-certify the OIML EN 45501 class scale.
4
1. At the GCI, press the Settings menu control.

2. Press Bed Service.

3. Enter 722532, and then press Enter.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 17

4.8 Calibrate the Scale—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

4. Press Continue.

5. Press Calibrate Scale.

6. Make sure the bed is in this configuration, and then press

Continue:
• The bed is in its flat and highest positions.
• The foot section is fully extended.
• The siderails are lowered.
• The headboard and footboard are removed.
• The mattress is removed.
The bed will calculate a zero weight, and then sound a beep.

CAUTION:
Caution—For the scale calibration, use 100 kg of weight in increments of two 15 kg weights and
seven 10 kg weights in the order specified. Otherwise, repeatability of the scale system could be
affected.

NOTE:
For each set and removal step (Step 7 through Step 14), it is important that you set and remove
the 100 kg of weight in this order: (1) 15 kg, (7) 10 kg, and (1) 15 kg.
7. Set the calibration weight on the bed over the patient left,
head-end load beam (location 1), and listen for one beep.
8. Remove the weight from the bed, and listen for two beeps.
9. Set the calibration weight on the bed over the patient left,
foot-end load beam (location 2), and listen for another two
beeps.
10. Remove the weight from the bed, and listen for three beeps.

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 4.8 Calibrate the Scale—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

11. Set the calibration weight on the bed over the patient right, foot-end load beam (location 3), and
listen for another three beeps.
12. Remove the weight from the bed, and listen for four beeps.
13. Set the calibration weight on the bed over the patient right, head-end load beam (location 4),
and listen for one beep. (This beep indicates that the calibration completed successfully.)
14. Remove the weight from the bed.
NOTES:
• If the bed beeps before you have set all of the calibration weight on the bed, press Cancel to
return to the Bed Service screen, and then start the calibration process again.
• If an error occurs during the calibration, the Calibration
Error screen will show. Press Cancel to return to the Bed
Service screen and address the error, or press Re-calibrate
to start the calibration process again.
• The time and date of successful scale calibrations are
entered into the scale calibration log.
15. When the calibration completes successfully, press Test to start
the test procedure.

16. Press Zero/Tare. 4

NOTE:
If the Not in Required Position screen shows, to continue with the
zero/tare, press and hold the Hold to Adjust button until the In
Required Position screen shows. Then, press Continue.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 19

4.8 Calibrate the Scale—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

17. Follow the on-screen instructions. When the Zero/Tare is

complete, the GCI will return to the Test Weight screen.

18. Set 50 kg of weight on the bed. Look at the weight shown on the screen. The difference of the
measured weight and the weight shown on the screen should be less than ± 0.5 kg. If the
difference is more than ± 0.5 kg, make sure there are no cables that cross between the upper frame
and the weigh frame that can affect the weight reading, and then calibrate the scale again.
19. Remove the weight.
20. Go to “Scale Verification Report Form—EN 45501 Class Scale” on page 4-20. The representative or
certified person from the Notified Body for NAWI scales or from the Authority Having Jurisdiction
(AHJ) in the country must complete the header and test sections of the form on page 4-22.

SCALE VERIFICATION REPORT FORM—EN 45501 CLASS SCALE

WARNING:
Warning—A representative or certified person from the Notified Body for NAWI scales or from the
Authority Having Jurisdiction (AHJ) in the country must re-certify the OIML EN 45501 class scale.
1. Make sure the bed is in this configuration:
• The bed is in its flat and highest positions.
• The foot section is fully extended.
• The siderails are lowered.
• The headboard and footboard are removed.

NOTE:
The bed must be in this configuration for the Scale Accuracy Test to collect data for the Scale Verification
Report Form on page 4-22.

2. Make sure you have zeroed the bed.

3. Set 50 kg of weight on the center of the bed. Look at the weight shown on the screen. The
difference of the measured weight and the weight shown on the screen should be less than ± 0.5
kg. If the difference is more than ± 0.5 kg, make sure there are no cables that cross between the
upper frame and the weigh frame that can affect the weight reading, and then calibrate the scale.
4. Do Step 1 on page 4-17 through Step 4 on page 4-18 to get access the Test Scale screen.

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 4.8 Calibrate the Scale—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

5. Press Test Scale.

6. Press Hi Res. This puts the scale in the high resolution test mode
for the Scale Accuracy test.
7. Refer to the form, and continue to do all of the tests shown.
NOTES:
• Not all tests for the 3rd-party certification need to be in the
Hi Res test weight resolution. Some tests will be in the
Standard test weight resolution (scale icon button). The table
title identifies the weight resolution needed to complete
each table.
• Between each test, remove the weight and Zero/Tare the scale.
8. After all the tests and the Scale Verification Report Form have
been completed, press Pass or Fail on the Certification Test
Results screen. Then, enter the results of the certification
testing.

4
9. Do the “Final Steps” on page 4-21.

FINAL STEPS
NOTE:
The representative or certified person from the Notified Body for NAWI scales or from the Authority
Having Jurisdiction (AHJ) in the country must install the scale seal (Step 3).

1. Technician—if a load beam was replaced, replace the load beam connector cover and clip. See
“Load Beam—Replacement” on page 4-118.
2. Technician—Make sure the MCB cover is removed. See “MCB Speaker, SOM, and WiFi
Components—Replacement” on page 4-71.
3. Representative or certified person from the Notified Body for NAWI scales or from the
Authority Having Jurisdiction (AHJ) in the country—install the scale seal.
4. Technician—install the MCB cover. See “MCB Speaker, SOM, and WiFi Components—
Replacement” on page 4-71.
5. Technician—do the “Function Checks” on page 2-1.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 21

4.8 Calibrate the Scale—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

REPORT FORM—EN 45501 CLASS SCALE ONLY

Bed Model # Date

Bed Serial # Time

Inspector #

Temperature Humidity

Latitude Altitude

Gravity Constant

Visual Inspection (Requirement 8.3.2)

Pass Fail
Table 4-1. Repeatability (Requirement 3.6.1, Test A.4.10)—High Resolution Test Setting

Load of ½MAX = 125 kg Load of MAX = 250 kg

Indication of Scale Reading/ P = I - I0 Indication of Scale Reading/ P = I - I0
zero (I0) Indication (I) zero (I0) Indication (I)
1 4

2 5

3 6

PMAX - PMIN = PMAX - PMIN =

MPE MPE
0.25 kg 0.25 kg
PASS (PMAX - PMIN for either test < MPE)
FAIL (PMAX - PMIN for either test > MPE)

NOTE:
Remove the weight, and Zero/Tare the scale before you do the next test.

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 4.8 Calibrate the Scale—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

Table 4-2. Accuracy of Tare Device (Requirement 4.7.3, Test 4.6.2)—Standard Resolution Test
Setting

Scale
Load Pre-Tare Error
Reading/ ΔL MPE
(L) Indication (E = 250 g - ΔL)
Indication (I)
25 kg 125 kg

PASS (E < MPE)

FAIL (E > MPE)

NOTE:
Remove the weight, and Zero/Tare the scale before you do the next test.
Table 4-3. Eccentricity (Requirement 3.6.2, Test A.4.7)—High Resolution Test Setting

Scale Corrected Error

Error
Zone Load (L) Reading/ (EC = E - E0, with E0 = MPE
(E = I - L)
Indication (I) Error calculated at 0)
0 E0
1 80 kg -80.00 -80.00 0.25 kg

3
80 kg

80 kg
-80.00

-80.00
-80.00

-80.00
0.25 kg

0.25 kg
4
4 80 kg -80.00 -80.00 0.25 kg

5 80 kg -80.00 -80.00 0.25 kg

PASS (EC < MPE)

FAIL (EC > MPE)

NOTE:
Remove the weight, and Zero/Tare the scale before you do the next test.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 23

4.8 Calibrate the Scale—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

Table 4-4. Errors of Indication (Weighing Performance Test)

(Requirements 3.5.1, 3.5.3, and 3.5.3.4, Tests A.4.4 to A.4.6)—High Resolution Test Setting

Indication of 50 kg before tare:

Interval Corrected Error
Load (L) Load Error MPE
Weights (EC = E - E0, with E0 =
Indication (I) (E = I - L)
Error calculated at 0)
0 kg 0 E0 0.125 kg
5 kg +5 -5.00 -5.00 0.25 kg
25 kg +20 -25.00 -25.00 0.25 kg
50 kg +20, +5 -50.00 -50.00 0.25 kg
100 kg +50 -100.00 -100.00 0.25 kg
150 kg +50 -150.00 -150.00 0.25 kg
250 kg +100 -250.00 -250.00 0.25 kg
150 kg -100 -150.00 -150.00 0.25 kg
100 kg -50 -100.00 -100.00 0.25 kg
50 kg -50 -50.00 -50.00 0.25 kg
25 kg -20, -5 -25.00 -25.00 0.25 kg
5 kg -20 -5.00 -5.00 0.25 kg
0 kg -5 0.00 0.00 0.125 kg
PASS (EC < MPE)
FAIL (EC > MPE)

Sealing, Stamping, and Markings:

Pass Fail
Conformity (Requirement 8.3.1 and EC-type approval):
Pass Fail

PASS (values of corrected error for all loads are

less than or equal to the MPE)
FAIL (value of corrected error for any load is
greater than the MPE)

Results of all tests within specified limits Yes or No

Signature of Observer

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 4.9 Zero the EN 45501 Class Scale (OIML) with or without Resetting the Bed
Chapter 4: Procedures

4.9 Zero the EN 45501 Class Scale (OIML) with or without Resetting the Bed

If at any time during the procedure, the Unable to Operate screen

shows, press the Trendelenburg or reverse Trendelenburg control
on the caregiver control panel to adjust the bed to the level
position. When the bed is level, press OK on the GCI. The GCI will
return to the Test Weight screen for you to start the test again.

1. At the GCI, press the Settings menu control.

2. Press Bed Service.

3. Enter 722532, and then press Enter.

4
4. Press Zero Scale.

5. Press the applicable option:

• Zero/Reset—this zeroes the scale and resets the bed.
• Zero—this zeroes the scale without resetting the bed.

6. The zero process will begin. Do not touch the bed during the
process.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 25

4.9 Zero the EN 45501 Class Scale (OIML) with or without Resetting the Bed
Chapter 4: Procedures

NOTE:
If the Not in Required Position screen shows, to continue with the
zero/tare, press and hold the Hold to Adjust button until the In
Required Position screen shows. Then, press Continue.

7. When the zero process is complete, you will see one of these screens:
• Scale zeroed and bed reset

• Scale zeroed and bed not reset

8. Press OK. The GCI returns to the Bed Service screen.

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 4.10 Calibrate the Accelerometer—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

4.10 Calibrate the Accelerometer—EN 45501 Class Scale (OIML)

Tools: Digital protractor (inclinometer; P/N 209177 or equivalent)
i

NOTE:
If at any time during the procedure, the Unable to Operate screen
shows, at the caregiver control panel, press the Trendelenburg or
reverse Trendelenburg control to adjust the bed to the level
position. When the bed is level, at the GCI, press OK. The GCI will
return to the Test Weight screen for you to start the test again.

1. At the GCI, press the Settings menu control.

2. Press Bed Service.

3. Enter 722532, and then press Enter. 4

4. Press Accel. Cal, and follow the on-screen instructions:

a. Raise the head section to its highest position.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 27

4.10 Calibrate the Accelerometer—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

b. Put the digital protractor (inclinometer) on the weigh frame,

near one of the head-end load beams.
c. At the caregiver control panel, press Trendelenburg or
Reverse Trendelenburg (adjust tilt) until the inclinometer
shows 00.00 ± 0.15.
d. Remove the digital protractor (inclinometer).

e. Press Continue.

• If the calibration is successful, the Calibration

Complete screen will show temporarily and then the
Scale Calibration log screen will show.

• If the calibration is not successful, the Calibration

Failed screen will show. You have these options:
– Cancel—the GCI returns to the Bed Service screen.
– Re-calibrate—the GCI returns to the
Accelerometer Calibration screen.

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 4.11 Scale Test—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

4.11 Scale Test—EN 45501 Class Scale (OIML)

Tools: Verification Weight set, 50 kg, Class M1 or better or Verification Weight set, 250 kg, Class
M1 or better

NOTE:
If at any time during the procedure, the Unable to Operate screen
shows, on the caregiver control panel, press the Trendelenburg or
reverse Trendelenburg control to adjust the bed to the level
position. When the bed is level, at the GCI, press OK. The GCI will
return to the Test Weight screen for you to start the test again.

1. Make sure the bed is in this configuration:

• The bed is plugged into AC power.
• The brake is set.
• The bed is in its flat and highest positions.
• The foot section is fully extended.
• The siderails are lowered.
• The headboard and footboard are removed.
• The mattress is removed.
2. At the GCI, press the Settings menu control.

4
3. Press Bed Service.

4. Enter 722532, and then press Enter.

5. Press Test Scale.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 29

4.11 Scale Test—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

6. Press Zero/Tare.

NOTE:
If the Not in Required Position screen shows, to continue with the
zero/tare, press and hold the Hold to Adjust button until the In
Required Position screen shows. Then, press Continue.

7. Follow the on-screen instructions. When the Zero/Tare is

complete, the GCI will return to the Test Weight screen.

8. Set 50 k of weight on the bed. Look at the weight shown on the screen. The difference of the
measured weight and the weight shown on the screen should be less than ± 0.5 kg. If the
difference is more than ± 0.5 kg, calibrate the scale. S e e “Calibrate the Scale—EN 45501 Class Scale
(OIML)” on page 4-15.
9. Remove the weight.
10. Press Hi Res. This puts the scale in the high resolution test mode
for the Scale Accuracy test.

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 4.11 Scale Test—EN 45501 Class Scale (OIML)
Chapter 4: Procedures

11. Go to “Scale Verification Report Form—EN 45501 Class Scale” on page 4-20, and do the tests shown
on the form.
NOTES:
• Not all tests for the 3rd-party certification need to be in the Hi Res test weight resolution. Some
tests will be in the Standard test weight resolution (scale icon button). The table title identifies the
weight resolution needed to complete each table.
• Between each test, remove the weight and Zero/Tare the scale.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 31

4.12 View the Software Log on a Bed with the EN 45501 Class Scale (OIML)
Chapter 4: Procedures

4.12 View the Software Log on a Bed with the EN 45501 Class Scale (OIML)

1. At the GCI, press the Settings menu control.

2. Press Bed Service.

3. Enter 722532, and then press Enter.

4. Press Software Log.

5. Use the up/down arrow to scroll through the log. You have
these options:
• Cancel—returns the GCI to the Home screen.
• Back—returns the GCI to the Bed Service screen.

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 4.13 Configure the TV Audio
Chapter 4: Procedures

4.13 Configure the TV Audio

1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4. Press the right arrow to get access to the second Bed Service
screen.
4
5. Press TV Audio.

6. Press the applicable option, and then press Accept:

• UTV—the bed sends UTV volume codes to the television
that adjust the television’s volume to the bed or at the
television speakers.
• On Bed—the bed adjusts television audio volume to the
bed’s speakers with on-bed volume control.
• Other—a non-bed device, such as a pillow speaker, is used
to adjust the television volume.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 33

4.14 Configure the WiFi
Chapter 4: Procedures

4.14 Configure the WiFi

NOTES:
• The current firmware for the Centrella® Smart+ Beds WiFi interface does not support 802.11r
fast transition authentication key management (AKM)—fast transition-pre-shared key (FT-PSK)
or 802.1x-FT. Cisco/Meraki wireless local area networks (WLANs) on which Centrella® Smart+
Beds will be connected that use 802.11r must have their AKM modified to Fast Transition:
Adaptive. For other WiFi vendors, please refer to their documentation for adaptive, fast
transition AKM strategies.
• The “Communication Error” screen will show if the GCI can
not communicate with the SOM. This could be caused by a
loss of the WiFi connection or the SOM not operating (no
heartbeat found). If the SOM is not operating, an error code
will show on the GCI (see “Service Required Indicator—Error
Codes” on page 2-4).

1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4. Press the right arrow to get access to the second Bed Service
screen.

5. Press WiFi.

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 4.14 Configure the WiFi
Chapter 4: Procedures

6. At the Wireless Config screen, you have these options:

• Activate a listed network—see page 4-35.
• Delete a listed network—see page 4-35.
• Edit Profile for a listed network—see page 4-37.
• Add Profile for a network—see page 4-36.
• Address—to see the IP and MAC addresses.
• Close—to return to the Service screen.
ACTIVATE A LISTED NETWORK
NOTE:
Before you connect the bed to the network, check with the facility to make sure the secure shell (SSH)
protocol is disabled on the network used by the bed.
Select the Network you want to activate, and then press Activate.

The activated network will show in green. When connected, the WiFi
connected symbol will show.

4
If there is an issue with activating the network, a Config Error screen
shows. Press Close to return to the Wireless Config network screen.

DELETE A LISTED NETWORK

1. Select the network, and then press Delete.

2. A confirmation screen shows. You have these options:

• Press No to return to the previous screen.
• Press Yes to continue with deleting the network:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 35

4.14 Configure the WiFi
Chapter 4: Procedures

– If deleting is not successful, a Config Error screen shows,

press Close to return the Wireless Config network
screen.

– If deleting is successful, the Wireless Config network

screen shows. The deleted network is no longer listed.

ADD PROFILE
1. Press Add Profile.

2. Use the keyboard to enter the profile name, and then press
Enter.

3. Press each control to enter the information or select the correct

option:
• SSID
• Sec Type
• Auth Type (only shows if there is a Sec Type)
• Eap Type (only shows if the Auth Type is defined)
• User Name (only shows if applicable)
• Password (only shows if applicable)
• Pre-Shared Key (only shows if applicable)
• Scan—a list of secured networks will show. If you select one, all of the fields will be filled
except User Name, Password, and Pre-Shared Key
• Close—to return to the Bed Service screen
4. When you have entered or selected the necessary information,
this screen will show. Each control will show the information you
entered or selected. Press Pre-Shared Key.

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 4.14 Configure the WiFi
Chapter 4: Procedures

5. Enter the key, and press Enter.

6. If everything is correct, press Close.

EDIT PROFILE
1. Select the network profile you want to edit, and then press Edit
Profile.

2. Press the applicable control, edit the information as necessary,

and then press Close.
4

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 37

4.15 Bed Serial Number
Chapter 4: Procedures

4.15 Bed Serial Number

If you replace the MCB, you will need to enter the bed’s serial number on the GCI.
1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4. Press the right arrow to get access to the second Bed Service
screen.

5. Press Bed SN.

6. If the serial number shown on the GCI is different from that on

the bed, press Continue.

7. Enter the bed’s serial number, and then press Enter.

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 4.15 Bed Serial Number
Chapter 4: Procedures

One of these screens will show:

• SN Confirmation—make sure the serial number on the
screen matches the bed’s serial number. If the numbers
match, press Yes. The GCI will return to the Bed Service
screen. If the numbers do not match, press No. The GCI will
return to the keyboard screen for you to enter the correct
number.
• Invalid Number—this screen will show if the number you
entered has too few or too many characters. Press OK. The
GCI will return to the keyboard screen for you to enter the
correct number.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 39

4.16 Update Software through WiFi
Chapter 4: Procedures

4.16 Update Software through WiFi

Do these steps after you have installed bed software using the Centrella® service tool app.

1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4. Press the right arrow to get access to the second Bed Service
screen.

5. Press Software Update.

6. The software version will show on the screen. Press Upgrade to

start the installation.

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 4.16 Update Software through WiFi
Chapter 4: Procedures

A screen will show the installation progress.

• If there is an issue, the “Installation Error” screen will

show. Press Cancel. The GCI will return to the install
screen for you to try the installation again.

• If the installation is successful, the “Install Complete”

screen will show. Press Restart. The bed will shut itself
down and restart to complete the installation.

7. Do the “Function Checks” on page 2-1.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 41

4.17 Configure the Nurse Call
Chapter 4: Procedures

4.17 Configure the Nurse Call

The Nurse Call controls on the bed are hidden if a Nurse Call system is not connected or sensed. If a Hill-
Rom or another compatible Nurse Call system is connected and sensed, the Nurse Call controls will be
illuminated. If the bed is connected to a non-compatible system, the Nurse Call controls may not be
illuminated, but may operate. You can configure the bed to have the Nurse Call controls illuminated
whenever the bed is plugged into AC power.

1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4. Press the right arrow to get access to the second Bed Service
screen.

5. Press Nurse Call.

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 4.17 Configure the Nurse Call
Chapter 4: Procedures

6. Press the applicable option, and then press Accept:

• SideCom®—the Nurse Call control shows when the bed is
connected to the facility’s communication system.
• With A.C.—the Nurse Call control shows whenever the bed
is connected to AC power.
• Other—if the facility wants to use a pillow speaker instead
of the siderail Nurse Call system, select this option. The
Nurse Call controls will not be on and will not operate.
However, if the bed is connected to a Nurse Call system and
Bed Exit is armed and alerting, a call will be placed.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 43

4.18 Configure Feature Defaults
Chapter 4: Procedures

4.18 Configure Feature Defaults

The bed comes from the factory with certain feature default settings. Some of the default settings can
be changed if they do not match the facility’s protocols.

1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4. Press the right arrow to get access to the second Bed Service
screen.

5. Press Feature Defaults.

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 4.18 Configure Feature Defaults
Chapter 4: Procedures

6. Press the feature control for which you want to change the
default (per facility request):

• IllumiGuide® Siderail Handgrip—the factory default is

blue light is on.

• SafeView®—the factory default is floor projection is on.

• Rail Protocol—the factory default is two head rails up and

two foot rails down.
NOTES:
• If there is a gray box and not a green check mark next to
Head Rails or Foot Rails, then the facility has requested
4
that those rails not be included in the protocol.
• If you change the protocol to be 3 or 4 siderails down,
this caution screen will show for you to confirm the
siderail protocol change.

• USB—the factory default is charging capability is off.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 45

4.18 Configure Feature Defaults
Chapter 4: Procedures

• Voice Alerts—the factory default is all of the alerts are on

and the language is English. At the facility’s request, you
can turn all of the alerts off, or you can press Select to turn
individual alerts off. Also, at the facility’s request, you can
change the language. To do so, press Other, press the
facility-requested patient language, and then press Accept.

NOTES:
• The voice alert for Brake Not Set can not be turned off.
• “Please don’t get up” sounds when there is a Bed Exit
Alert condition.
• “Care-Team has been called” sounds when a Nurse Call
control is pressed and when a Bed Exit Alert is activated.
• “Call light not connected” sounds 30 seconds after the
bed has been plugged into AC power and the bed does
not sense a Nurse Call system.
• “Obstacle detected” sounds when a bed equipped with
the Obstacle Detect® System senses an object between
the upper frame and base frame while the bed is
lowering.
• Back—the GCI returns to the Settings/Preferences screen.

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 4.19 Remote Service—Change the Settings
Chapter 4: Procedures

4.19 Remote Service—Change the Settings

1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4. Press the right arrow to get access to the second Bed Service
screen.
4
5. Press Remote Service.

6. Press the setting control to turn ON or OFF the Remote Service.

7. When Remote Service is turned OFF, Facility Information is not

available.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 47

4.19 Remote Service—Change the Settings
Chapter 4: Procedures

8. When Remote Service is updating, a spinning icon will appear

for up to 30 seconds.

9. If Remote Service update fails, a Facility Update Error will

appear. Check the connection and try again.

4 - 48 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 4.20 HR/RR Monitoring—Change the Settings for Out-Room Alarms, Default Thresholds, and Alarms Tone
Chapter 4: Procedures

4.20 HR/RR Monitoring—Change the Settings for Out-Room Alarms, Default

Thresholds, and Alarms Tone

1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4. Press the right arrow to get access to the second Bed Service
screen. 4

5. Press HR/RR Monitoring.

6. Press the setting control for the default (per facility request) that
you want to change:

• Out-Room Alarms—if the bed is connected to the facility’s

equipment alert jack, the setting defaults to on.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 49

4.20 HR/RR Monitoring—Change the Settings for Out-Room Alarms, Default Thresholds, and Alarms Tone
Chapter 4: Procedures

• HR/RR Default Threshold—

– HR factory set thresholds—low is 40 BPM; high is 130
BPM
– HR maximum settable thresholds—low is 35 BPM;
high is 150 BPM
– RR factory set thresholds—low is 8 breaths per
minute; high is 32 breaths per minute
– RR maximum settable thresholds—low is 8 breaths
per minute; high is 44 breaths per minute
• Alarms Tone—there are three different tones for the in-
room HR/RR alarms. The factory default tone is 1.

• Back—the GCI returns to the Settings/Preferences screen.

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 4.21 HR/RR Monitoring—Activate/Deactivate the Demonstration Mode
Chapter 4: Procedures

4.21 HR/RR Monitoring—Activate/Deactivate the Demonstration Mode

Firmware versions 1.27 and later include a demonstration (demo) mode for the HR/RR monitoring
system. The demo mode is activated from the Bed Service screen. Once activated, the demo mode times
out after 30 minutes. When the demo mode is active, the watermark “DEMO” shows on the HR/RR
screen.
NOTES:
• Along with the correct firmware version, the SOM must be EarlySense software version 3.13.038
or later.
• The bed must be empty to activate the Demo mode.

Activate
1. If the protective tab is not removed from the HR/RR monitoring
sensor, remove it.

NOTE:
To remove the protective tab, you will need to get access to the
head panel of the bed.
4
2. At the GCI, press the Settings menu control.

3. Press Bed Service.

4. Enter 812, and then press Enter.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 51

4.21 HR/RR Monitoring—Activate/Deactivate the Demonstration Mode
Chapter 4: Procedures

5. Press the right arrow to get access to the second Bed Service
screen.

6. Press HR/RR Monitoring.

7. Press Demonstration Mode.

A 15-second countdown screen shows, then the HR/RR “Demo”
screen shows.

Deactivate
1. Press any menu control.

2. At the Exit Demo Mode confirmation screen, press Yes. The

Home screen shows.

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 4.21 HR/RR Monitoring—Activate/Deactivate the Demonstration Mode
Chapter 4: Procedures

• If the HR/RR monitoring system was not active before you

activated the demo mode, install the protective tab into the
HR/RR monitoring sensor.

• If HR/RR monitoring was active before the demonstration,

the monitoring continues.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 53

4.22 HR/RR Monitoring—Activate the Trial Mode
Chapter 4: Procedures

4.22 HR/RR Monitoring—Activate the Trial Mode

Firmware versions 1.30 and later include a trial mode for the HR/RR monitoring system. The trial mode is
activated from the HR/RR menu control. Once the trial mode is activated, the monitoring stops after 90
days of use. When the trial mode is active, the watermark “TRIAL” shows on the HR/RR screen.
NOTES:
• Along with the correct firmware version, the SOM must be EarlySense software version 3.13.038
or later.
• The facility’s Hill-Rom representative provides the activation code.
• The bed must be empty to activate the Trial mode.

Activate
1. If the protective tab is not removed from the HR/RR monitoring
sensor, remove it.

NOTE:
To remove the protective tab, you will need to get access to the
head panel of the bed.

2. Press the HR/RR menu control.

3. Press Activate 90-day Trial Mode.

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 4.22 HR/RR Monitoring—Activate the Trial Mode
Chapter 4: Procedures

4. Enter the activation code and press Enter.

5. Follow the on-screen instructions and press Exit when

complete.

NOTE:
The protective tab should have been removed in Step 1.

The HR/RR “Trial” screen shows.

6. Press the Home menu control. The HR and RR symbols will show
in the bed indicators section of the Home screen.
NOTES:
• The HR/RR values will show by default when a patient is
4
in the bed. To turn off the HR/RR display per facility
request, see “Turn Off the HR/RR Display—Software
Version 1.30 and Later” on page 4-218.
• After approximately five minutes, the touchscreen will
default to the Status screen.

7. Reset the bed as follows:

a. Unplug the bed.
b. Press and hold the Lockout control (A) until you hear a beep
(approximately 20 seconds). This puts the bed in Service
mode.
c. Press and hold these controls at the same time until you
hear a beep: Foot Up (B), Foot Down (C), and Trendelenburg
(D). The bed should shut down within 5 seconds after you
release the controls. Caregiver Control Panel
d. Plug the bed in.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 55

4.22 HR/RR Monitoring—Activate the Trial Mode
Chapter 4: Procedures

8. To check the HR and RR Monitoring System in-room alarm, do as follows:

a. Move the brake or steer pedal to the level position.
b. Listen for the alarm to sound.

NOTE:
The HR/RR Monitoring System uses the same speaker as the Brake Not Set Alert for the in-room
alarm.
9. To see the number of trial days that remain, press the HR/RR
menu control. The number of days will show for 3 seconds.

NOTES:
• Once the trial mode is activated, the trial mode control will
be gray and not operate.
• To deactivate the trial mode, you must use the service tool
app.

4 - 56 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 4.23 WatchCare® Incontinence Management System—Select the Nurse Call System
Chapter 4: Procedures

4.23 WatchCare® Incontinence Management System—Select the Nurse Call

System

1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4. Press the right arrow to get access to the second Bed Service
screen. 4

5. Press WatchCare.

• If the facility’s Nurse Call system is the NaviCare® System,

press NaviCare, and then press Accept.
• If the facility’s Nurse Call system is not the NaviCare® System,
press Other Nursecall, and then press Accept.

NOTE:
If you select “Other Nursecall,” the screen will show that the
system requires a special WatchCare® adapter cable (210211).
For installation of the adapter cable, see the Centrella® Smart+
Bed—WatchCare® System Adapter Cable Installation Instructions
(209882).

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 57

4.24 Enable Bedside Association
Chapter 4: Procedures

4.24 Enable Bedside Association

NOTES:
• Enable the bedside association feature per the request of the facility only.
• The bed must have firmware version1.32.000 or later and must be configured for Message
Queuing Telemetry Transport (MQTT). See the service tool app user guide (205987 or 212326).
• The facility must have the Hillrom™ Digital Gateway version 1.2 or later.

1. Press the Settings menu control on the GCI.

2. Press Bed Service.

3. Enter 812, and then press Enter.

4. Press the right arrow to get access to the second Bed Service
screen.

5. Press Bed/Patient Locate.

6. If the facility requests the ability to associate a room location to

the bed, press On, then press Accept.

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 4.25 Get Access to Bed Information
Chapter 4: Procedures

4.25 Get Access to Bed Information

1. Press the Settings menu control on the GCI.

2. Press Bed Info.

3. Press the control for the information you want to see:

• Calibrations—shows the last calibration date for the bed
articulation and scale.
• Scale—shows the current weight that is on each load
beam.

• Surface—shows the bladder pressure set point and actual pressure of the head and seat

•
bladders in the Normal and Max Inflate modes.
Hardware—shows the bed model and serial number and the P.C. boards version and serial
number.
4
• Software—shows the installed software, versions, and date the software was installed.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 59

4.26 Get Access to the Full Service Diagnostics using the Centrella® Service Tool App
Chapter 4: Procedures

4.26 Get Access to the Full Service Diagnostics using the Centrella® Service
Tool App

1. Press the Settings menu control on the GCI.

2. Press Service Connect.

3. Connect your phone or tablet to the service port. The Centrella®

service tool app will show on your device.

NOTE:
If you press Back, the previous screen will show.

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 4.27 Calibrate the GCI Screen
Chapter 4: Procedures

4.27 Calibrate the GCI Screen

If the bed determines the GCI screen needs to be calibrated, a

message will show on the startup screen when the bed is powered.

NOTE:
The screen can also be calibrated through the Centrella® service tool
app (see the service tool app user guide (205987 or 212326).

WARNING:
Warning—Follow each step carefully to properly calibrate the GCI. If each step is not followed, the GCI
may not operate as intended. Injury and/or equipment damage could occur.
Follow the on-screen instructions.

• If the calibration is successful, this screen will show.

4
• If the calibration failed, this screen will show. Press Retry to
go through the calibration again.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 61

4.28 Calibrate the Bed Articulations (Frame)
Chapter 4: Procedures

4.28 Calibrate the Bed Articulations (Frame)

NOTE:
The bed articulations can be calibrated as instructed below or using the Centrella® service tool app (see
the service tool app user guide (205987 or 212326).
1. Set the brake.

NOTE:
If the calibration fails, an error will show on the bed’s GCI.

2. Press the Lockout control (A) until you hear a beep (approximately 20 seconds).

3. Press these controls at the same time until you hear a beep (approximately 5 seconds): Bed Up (B),
Bed Down (C), Head Up (D), and Head Down (E).
4. Wait for 5 seconds, and then press these controls at the same time to start the calibration: Bed
Down (C) and Boost® (F). The bed will move through its full articulations in this order:
a. Thigh up
b. Foot up
c. Bed down and head up
d. Bed up, head down, and foot down
e. Foot intermediate/flat
f. Thigh flat
When the calibration is complete, the bed will be in the fully up and flat position.
NOTE:
To cancel the calibration, press these controls at the same time: Bed Down (C) and Reverse
Trendelenburg (G).
5. Press these controls at the same time until you hear a beep (approximately 1 second) to exit the
calibration mode: Bed Up (B), Bed Down (C), Knee Up (H), and Knee Down (I).

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 4.29 Remove all Power from the Bed
Chapter 4: Procedures

4.29 Remove all Power from the Bed

Tools: T25 Torx® screwdriver Torque wrench Antistatic strap
For most of the replacement procedures, you must shut down the bed and disconnect the battery
backup so if a control gets pressed inadvertently, the bed will not operate.

NOTE:
For all power to be removed from the bed, the battery fuse (P/N 196538) must be removed. If you are
replacing an IntelliDrive® Transport System component, the power drive fuse (P/N 196538) must also be
removed.

REMOVAL
1. Make sure the brake is set.
2. Raise the bed to its highest position.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
3. Unplug the power cords for the bed and the auxiliary outlet (if installed).

4. Shut down the bed as follows:

a. Press and hold the Lockout control (A) until you hear a
beep (approximately 20 seconds). This puts the bed in
Service mode.
b. Press and hold these controls at the same time until you
4
hear a beep: Foot Up (B), Foot Down (C), and
Trendelenburg (D). The bed should shut down within 5
seconds after you release the controls.
Caregiver Control Panel

CAUTION:
Caution—Failure to wear an antistatic strap could cause component damage.
5. Put on the antistatic strap.
6. Disconnect the battery backup as follows:
a. Remove the five screws (E) that attach the three power supply module covers (F, G, and H) to the
bed, and then remove the covers (see Figure 4-4 on page 4-64 or Figure 4-5 on page 4-64).
b. Remove the fuse from the battery fuse cable (I), and set the fuse in a safe location.
c. If you are replacing an IntelliDrive® Transport System component, remove the fuse from the
power drive battery fuse holder (J), and set the fuse in a safe location.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 63

4.29 Remove all Power from the Bed
Chapter 4: Procedures

Figure 4-4. Battery Backup Disconnection (P7900A0/P7900B0 bed)

Figure 4-5. Battery Backup Disconnection (P7900B1/newer bed)

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 4.29 Remove all Power from the Bed
Chapter 4: Procedures

REPLACEMENT
1. Install the fuse into the battery fuse cable (I).
2. If you removed the fuse from the power drive battery fuse holder (J), install it in its fuse holder.
3. Put the three power supply module covers (F, G, and H) into position on the bed, and install the five
screws (E) to attach the covers to the bed. Tighten the screws to 4.5 N·m (39.8 in-lb) ± 10% of torque.
4. Plug in the power cords for the bed and the auxiliary outlet (if installed).
5. Do the “Function Checks” on page 2-1.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 65

4.30 Head Deck Panel and Seat Pan—Replacement
Chapter 4: Procedures

4.30 Head Deck Panel and Seat Pan—Replacement

Tools: T25 Torx® screwdriver Torque wrench

REMOVAL
1. Remove the mattress; go to the applicable procedure:
• “core, pro, and max Mattresses—Removal” on page 4-149
• “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
• “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167
2. Raise the head section to approximately 40°.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
3. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
4. Do as applicable:
Head Deck Panel
a. From underneath the foot end of the panel (A), remove the two screws with washers (B) that
attach the panel to the bed (see Figure 4-6 on page 4-67).
b. Lift the panel (A) at its foot end, and slide the panel off its notches at the head end.
Seat Pan
a. From underneath the head end of the seat pan (C), remove the two screws and washers (D) that
attach the seat pan to the frame (see Figure 4-6 on page 4-67).
b. Lift the pan (C) at its foot end, and slide the pan off the seat pan rods at the pan’s head end.

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 4.30 Head Deck Panel and Seat Pan—Replacement
Chapter 4: Procedures

Figure 4-6. Head Deck Panel and Seat Pan

REPLACEMENT 4
1. Do the removal procedure in reverse order.

NOTE:
As you replace the part, tighten the screws (B or D) to 4.5 N·m (39.8 in-lb) ± 10% of torque.
2. Do the “Function Checks” on page 2-1.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 67

4.31 Sliding Foot Weldment—Replacement
Chapter 4: Procedures

4.31 Sliding Foot Weldment—Replacement

Tools: T25 and T30 Torx® screwdrivers with an extension Needle nose plier
Torque wrench Screwdriver Antistatic strap

REMOVAL
1. Remove the mattress; go to the applicable procedure:
• “core, pro, and max Mattresses—Removal” on page 4-149
• “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
• “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167
2. Remove the footboard, and set it in a safe location.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
3. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
4. At the foot end of the bed, remove the 10 or 12 screws (A) that attach the SafeView® cover (B) to the
sliding foot weldment (C) (see Figure 4-7 on page 4-69).

NOTE:
Standard width beds have 10 screws for the SafeView® cover; wide width beds have 12 screws.
5. Do as applicable:
Bed without the SafeView®+ Alerts option—remove the cover (B) from the bed, and then go to
Step 6.
Bed with the SafeView®+ Alerts option—do as follows:

CAUTION:
Failure to wear an antistatic strap could cause equipment damage.
a. Put on the antistatic strap.
b. Lay the cover (B) on the foot end of the bed, and disconnect the SafeView® cable (D) from the
SafeView® board. Then, remove the cover from the bed.
c. Pull the SafeView® cable (D) through its opening in the sliding foot weldment (C).
6. Remove the two screws (E) that attach the wire routing (F) to the sliding foot weldment (C).
7. Remove the rue ring (G) and pin (H) from the foot end of the foot extension actuator (I).
8. On each side of the sliding foot weldment (C), remove the caps (J) from the head end of the
weldment. Then, remove the sliding foot weldment from the bed.

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 4.31 Sliding Foot Weldment—Replacement
Chapter 4: Procedures

Figure 4-7. Sliding Foot Weldment (bottom view shown), Drainage Wireform Weldments and
Bumper (top view shown in the detail)

9. If the new weldment does not include the bumpers (K) and drainage wireform weldments (L), do as
4
follows on both sides of the weldment to remove them:
a. Remove the tub rivet (M) that holds the bumper (K) on to the sliding foot weldment (C), and
then remove the bumper.
b. Remove the cotter pin (N) that holds the drainage wireform weldment (L) on to the sliding foot
weldment (C).
c. Remove the short end of the drainage wireform weldment (L) from the bracket underneath the
sliding foot weldment (C). Then, remove the drainage wireform weldment from the sliding foot
weldment.

REPLACEMENT
1. Do the removal procedure in reverse order.
NOTES:
• If you are installing the drainage wireform weldments (L) on to the new sliding foot weldment
(C), make sure of these:
– The cotter pin (N) is installed sideways through the bottom of the straight post.
– The short end of the drainage wireform weldment (L) goes through the head-end hole in
the bracket (O) that is underneath the sliding foot weldment (C).
• As you replace the parts, tighten the screws to the amount of torque as follows:
– Screws (E)— 4.5 N·m (39.8 in-lb) ± 10%
– Screws (A)—2.3 N·m (20.3 in-lb) ± 10%

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 69

4.31 Sliding Foot Weldment—Replacement
Chapter 4: Procedures

2. Do the “Function Checks” on page 2-1.

4 - 70 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 4.32 MCB Speaker, SOM, and WiFi Components—Replacement
Chapter 4: Procedures

4.32 MCB Speaker, SOM, and WiFi Components—Replacement

Tools: T25 Torx® screwdriver Antistatic strap Torque wrench
Centrella® service tool app

SETUP
1. Make sure the brake is set.
2. Adjust the bed to a comfortable working height.
3. Raise the head section to its highest position.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
4. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
5. Remove the two screws (A) that attach the MCB cover (B) to the MCB chassis, and then remove the
cover (see Figure 4-8 on page 4-71).
Figure 4-8. MCB Cover

CAUTION:
Caution—Failure to wear an antistatic strap could cause component damage.
6. Put on the antistatic strap.
7. Go to the applicable procedure:
• “SOM and WiFi Cable Assembly—Removal” on page 4-72
• “MCB Speaker—Removal” on page 4-73

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 71

4.32 MCB Speaker, SOM, and WiFi Components—Replacement
Chapter 4: Procedures

SOM and WiFi Cable Assembly—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.

2. Disconnect the WiFi cable assembly (C) from ANT 1

on the SOM (D), if applicable.

3. Do as applicable:
• SOM—spread apart the supports (I) that hold the SOM (D) on the MCB (E), and then remove the
SOM from the MCB (see Figure 4-9 on page 4-72).
• WiFi Cable Assembly—remove the assembly (C) from its mount (F) on the MCB chassis.
Figure 4-9. MCB Speaker, SOM, and WiFi Components

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 4.32 MCB Speaker, SOM, and WiFi Components—Replacement
Chapter 4: Procedures

MCB Speaker—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Bed with the OIML EN 45501 Class Scale—remove the scale seal (J), u-clip (K), and load beam
connector cover (L) from the MCB (E).
3. Make a note of the cable connections on the MCB (E) (see Figure 4-9 on page 4-72 and “MCB Cable
Connections” on page 4-79).
4. Disconnect all cables from the MCB (E).
5. Remove the MCB (E) from its chassis, and set the MCB in a safe location.

NOTE:
The MCB is held in position by plastic clips. To remove the MCB, you will need to pull up on the clips on
one side of the MCB.
6. Remove the speaker (G) from the chassis.

REPLACEMENT
1. Do the applicable removal procedure in reverse order.
NOTES:
• When you install the SOM (D), make sure of these:
– Hold the SOM (D) so its gold edge aligns with the gold edge of its slot (H) on the MCB (E).

•
– The SOM (D) is held in position by the locking connectors (I) on the MCB (E).
For cable connections, see “MCB Cable Connections” on page 4-79.
4
• When you install the MCB cover (B), tighten the screws (A) to 4.5 N·m (39.8 in-lb) ± 10% of
torque (see Figure 4-8 on page 4-71).
2. SOM—if you replaced the SOM, the bed software versions may not match. Use your tablet to access
the Centrella® service tool app to update the software as necessary. See the service tool app user
guide (205987 or 212326).
3. If the bed is connected to SDC and the SOM is replaced, the SDC configuration file must be
pushed to the SOM.

WARNING:
Speaker replacement on a Bed with the OIML EN 45501 Class Scale—A representative or certified
person from the Notified Body for NAWI scales or from the Authority Having Jurisdiction (AHJ) in the
country must re-certify the scale.
4. Speaker on a bed with the OIML EN 45501 Class Scale—if you replaced the speaker, do these:
a. Calibrate the accelerometer. See page 4-27.
b. Calibrate the scale. See page 4-15.
5. Do the “Function Checks” on page 2-1.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 73

4.33 MCB Replacement
Chapter 4: Procedures

4.33 MCB Replacement

Tools: T25 Torx® screwdriver Antistatic strap Centrella® service tool

NOTE:
The MCB part number differs depending on the scale type:
• 192022—MCB for the Standard (NA) scale
• 208195—MCB for the OIML EN 45501 Class scale

WARNING:
Bed with the OIML EN 45501 Class Scale—A representative or certified person from the Notified Body
for NAWI scales or from the Authority Having Jurisdiction (AHJ) in the country must re-certify the scale.
1. Make sure the brake is set.
2. Raise the bed to its highest position.
3. Raise the head section to its highest position.

4. Press the Settings menu control on the GCI.

5. Press Bed Service.

6. Enter 812, and then press Enter.

7. Do the steps below to make a note of the selections for the bed features.

NOTE:
Not all beds will have all the features.
a. At the Bed Service screen, select each of these features and
note all selections for each:
– Language
– Adjust Time/Date (Time Zone, Observe D.S.T., 12/24
hour)
– Scale Units (Primary Scale Units, Button to show lbs.)

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 4.33 MCB Replacement
Chapter 4: Procedures

b. At the Bed Service screen, press the right arrow to get

access to the second Bed Service screen.

c. At the second Bed Service screen, select each of these

features and note all selections for each:
– TV Audio
– WiFi
– HR/RR Monitoring (Out-Room Alarms, Default
Threshold—HR and RR defaults, Alarms Tone)
– Nurse Call
– WatchCare
d. Press Feature Defaults.

e. At the Bed Feature Defaults screen, select each of these

features and note all selections for each:
4
– Siderail Lights
– SafeView
– Rail Protocol
– USB
– Voice Alerts (Voice Default, Patient Language Default)
f. Press the Home menu control.
o

8. Remove the two screws (A) that attach the MCB cover (B) to the MCB chassis, and then remove the
cover (see Figure 4-8 on page 4-71).
9. Make note of the configuration settings as follows:
a. Connect your service device to the bed, and open the Centrella® service tool app.
b. Tap Advanced Functions.
c. Tap Bed Configuration.
d. Make a note of the configuration settings. (You can take a screen shot of the settings.)
e. Disconnect the service device from the bed.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
10. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 75

4.33 MCB Replacement
Chapter 4: Procedures

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
11. Put on the antistatic strap.

12. Disconnect the WiFi cable assembly (C) from ANT 1

on the SOM (D), if applicable.

13. Spread apart the supports (I) that hold the SOM (D) on to the MCB (E), then remove the SOM from
the MCB (see Figure 4-10 on page 4-76).
14. Bed with the OIML EN 45501 Class Scale—remove the scale seal (J), u-clip (K), and load beam
connector cover (L) from the MCB (E).
Figure 4-10. MCB

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 4.33 MCB Replacement
Chapter 4: Procedures

15. Make a note of cable connections on the MCB (see Figure 4-11 on page 4-79 and Figure 4-5 on page
4-79).
16. Disconnect all cables from the MCB (E) (see Figure 4-10 on page 4-76).
17. Remove the MCB (E) from the bed.

NOTE:
The MCB is held in position by plastic clips. To remove the MCB, you will need to pull up on the clips on
one side of the MCB.
18. Install the new MCB (E) in the bed. Do not connect any cables at this time.

19. Connect the WiFi antenna assembly (C) to ANT 1 on the SOM (D), if applicable.
20. Install the SOM (D) removed in Step 13 on page 4-76 on to the new MCB. Make sure of these:
• Hold the SOM (D) so its gold edge aligns with the gold edge of its slot (H) on the MCB (E).
• The SOM (D) is held in position by the locking connectors (I) on the MCB (E).
21. Connect the cables to the MCB; however, do not connect these cables:
• DCB/MCB power—P1
• SideCom® power—J3
• HOB harness—J5
• ACB/MCB junction—P6
22. Plug the bed in.
23. Do a software update to install the latest version of software on the MCB only. See the service tool
app user guide (205987 or 212326). 4
24. Make sure that the latest version of software is on the MCB.

NOTE:
If the bed has CFCM activated and the MCB is replaced, the sensor must be reactivated using the bed
serial number.
25. Unplug the bed and auxiliary outlet (if applicable).
26. Connect these cables to the MCB:
• DCB/MCB power—P1
• SideCom® power—J3
• HOB harness—J5
• ACB/MCB junction—P6
27. Return all power to bed (see the Replacement steps of Procedure 4.29 on page 4-63).
28. Do as follows to set the bed’s configuration:
a. Connect your service device to the bed, and open the Centrella® service tool app.
b. Tap Advanced Functions.
c. Tap Bed Configuration.
d. Refer to your note/screen shot from Step 9 on page 4-75 and set the bed’s configuration.

WARNING:
Warning—Do not install an earlier version of software. To do so could cause the loss of bed features.

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4.33 MCB Replacement
Chapter 4: Procedures

Injury or equipment damage could occur.

29. Make sure all P.C. boards show the same software version. If any software versions are different, do a
full bed software upgrade. See the service tool app user guide (205987 or 212326).
30. Disconnect the service device from the bed.
31. Put the MCB cover (B) into position on the bed, and install the two screws (A) to attach the cover to
the bed (see Figure 4-8 on page 4-71).
32. Set the date and time:
• Bed with the Standard (NA) Scale—see “Set the GCI’s Language, Time and Date, and Scale
Units on a Bed with the Standard (NA) Scale” on page 4-6.
• Bed with the OIML EN 45501 Class Scale—see “Set the GCI’s Time and Date on an
International Bed” on page 4-8.
33. Calibrate the bed articulations. See Procedure 4.28 on page 4-62.
34. Bed with the OIML EN 45501 Class Scale—calibrate the accelerometer. See page 4-27.
35. Calibrate the scale:
• Standard (NA) Scale—see page 4-10.
• OIML EN 45501 Class Scale—see page 4-15.
36. Refer to your note from Step 7 on page 4-74 or facility persons, and set the bed features to their
previous states or as the facility requests. See “Configure Feature Defaults” on page 4-44, “Calibrate
the Scale—EN 45501 Class Scale (OIML)” on page 4-15, and “Configure the Nurse Call” on page 4-42
(as applicable).
37. If the bed has HR/RR monitoring activated, the HR/RR sensor will need to be activated as though
this is a new activation (see Procedure 4.74 on page 4-213). You will need to contact tech support or
your Hill-Rom representative to get an activation code based on the bed serial number.
38. Unplug the bed, and shut it down as follows:

a. Press and hold the Lockout (M) control until you hear a
beep (approximately 20 seconds).
b. Press and hold these controls at the same time until you
hear a beep: Foot Up (N), Foot Down (O), and
Trendelenburg (P). The bed should shut down within 5
seconds after you release the controls.

39. After the bed has fully shut down, plug the bed in.
40. Do the “Function Checks” on page 2-1.

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 4.33 MCB Replacement
Chapter 4: Procedures

MCB CABLE CONNECTIONS

Figure 4-11. MCB Cable Connections

4
Table 4-5. MCB Cable Connection Identification

Pin/ Pin/
Cable Cable
Jumper Jumper
P27 and BCB/MCB power P11 Load beam, foot, left (137757, standard
P16 (194641, P7900A0/P7900B0 bed; (NA) scale; 13775701, OIML scale)
205471, P7900B1/newer bed)
P8 Intermediate rail switch, rh (19587202) P13 Load beam, head, left (169105, stan-
dard (NA) scale; 16910501, OIML scale)
P6 ACB/MCB harness (211335) or pro+a
P15 Intermediate rail switch, lh (19587202)
connection cable (208830)
P1 DCB/MCB power (194884) P20 Patient pendant/MCB (194636)
J2 Speaker (194862) J13 USB panel mount (194651)
ANT 1 WiFi/Bluetooth antenna (194649) P35 Motor extension, head (195630)
(SOM)
J3 SideCom® power (194644) P34 Foot extension actuator (193629)
J5 and HOB harness (211393) P33 Thigh actuator (193627)
P28
J4 SafeView® (194638) P32 Foot actuator (193628)
P5 Load beam, head, right (169105, stan- P31 Foot hilow actuator (193626)
dard (NA) scale; 16910501, OIML scale))

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4.33 MCB Replacement
Chapter 4: Procedures

Pin/ Pin/
Cable Cable
Jumper Jumper
P7 Load beam, foot, right (137757, stan- P30 Head hilow actuator (193626)
dard (NA) scale; 13775701, OIML scale)
J7 WatchCare® power (198378) J1 Vitals jack (199378)
a. Part number 195598, MCB - ACB junction cable, is no longer available. The junction box has been removed.
The 211335 ACB - MCB harness cable connects directly to the MCB from the ACB.

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 4.34 BCB and Power Supply Components—Replacement
Chapter 4: Procedures

4.34 BCB and Power Supply Components—Replacement

Tools: T10, T15, and T25 Torx® screwdrivers Antistatic strap
3/16" nut driver Torque wrench

SETUP
1. Raise the bed to its highest position.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
2. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
3. Put on the antistatic strap.
4. Go to the applicable procedure:
• “BCB—Removal” on page 4-81
• “Power Supply—Removal” on page 4-82
• “AC Inlet to PSM Cable Assembly—Removal” on page 4-84

BCB—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
4
2. Disconnect the cables from the BCB (A) (see Figure 4-12 on page 4-82):
• J1—PSM to BCB cable assembly
• P2—battery cable assembly
• J4—BCB/MCB power cable assembly
• P3—BCB/MCB power cable assembly
• P5—Experience Pod® Device cable assembly
• J2—phono jack cable assembly (bed with the SideCom® option)
• P6—Obstacle Detect® cable, head-end
• P7—brake switch cable
• P8—night light cable
3. Remove the BCB (A) from its standoffs.

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4.34 BCB and Power Supply Components—Replacement
Chapter 4: Procedures

Figure 4-12. BCB Removal

Power Supply—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Remove the BCB (A) from its standoffs (see Figure 4-13 on page 4-83).
3. Remove the four screws (B) that attach the power supply (C) to the power supply weldment.
4. Do as applicable for your bed:
• Bed with an external power line filter (D)—disconnect the cable for the power line filter (D)
from the power supply (C), and disconnect the AC inlet to PSM cable assembly (F) from the
power line filter (D).
• Bed with an internal power line filter—disconnect the AC Inlet to PSM cable assembly (F) from
the power supply (C).
5. Disconnect the PSM to BCB cable assembly (E) from the power supply (C), and then remove the
power supply.

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 4.34 BCB and Power Supply Components—Replacement
Chapter 4: Procedures

Figure 4-13. Power Supply Components (a power supply with an internal filter is shown in the
detail on the left)

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 83

4.34 BCB and Power Supply Components—Replacement
Chapter 4: Procedures

AC Inlet to PSM Cable Assembly—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Unplug the bed power cord from the AC inlet to PSM cable assembly (F) (see Figure 4-13 on page 4-
83).
3. Do as applicable for your bed:
• Bed with an external power line filter (D)—disconnect the AC inlet to PSM cable assembly (F)
from the power line filter (D).
• Bed with an internal power line filter—disconnect the AC Inlet to PSM cable assembly (F) from
the power supply (C).
4. Remove the screw (G) that attaches the ground wire(s) (H) to the power supply weldment.

NOTE:
P7900B1 and newer beds have an additional ground wire that connects to the side of the electronics
tray.
5. Remove the two screws (I) that attach the AC inlet to PSM cable assembly (F) to the power supply
weldment. Then, remove the cable assembly.

REPLACEMENT
1. Do the applicable removal procedure in reverse order.
NOTES:
• If you are replacing a power supply that has an external power line filter (D), the new power
supply (C) will have an internal power line filter. The AC inlet to PSM cable assembly (F) connects
to the power supply (C).
• As you replace the parts, tighten the screws to the amount of torque as follows:
– Screws (B and I)—1.8 N·m (15.9 in-lb) ± 10%
– Screw (G)—4.5 N·m (39.8 in-lb) ± 10%
2. Do the “Function Checks” on page 2-1.

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 4.35 Head-End Top Cover—Replacement (P7900B1 and Newer Bed)
Chapter 4: Procedures

4.35 Head-End Top Cover—Replacement (P7900B1 and Newer Bed)

Tools: T25 Torx® screwdriver Wire cutters Antistatic strap

REMOVAL
1. Make sure the brake is set.
2. Raise the bed to a comfortable working height.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
3. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
4. Do as applicable for your bed width:
• Narrow—remove the three panel fasteners (A) from each side of the head-end top cover (B).
• Wide—remove the label (C), three screws (D), and extension (E) from each side of the head-end
top cover (B).
Figure 4-14. Head-End Top Cover

5. Do as applicable for your push handle type:

• IntelliDrive® push handles—do the push handle—removal steps in the “IntelliDrive® Transport
System Components—Replacement” on page 4-101.
• Manual push handles—do as follows:
a. From underneath the head-end top cover (B), release the snap buttons (F) that attach the
push handles (G) to the bed.
b. Remove the push handles (G).

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4.35 Head-End Top Cover—Replacement (P7900B1 and Newer Bed)
Chapter 4: Procedures

6. Remove the head-end top cover (B) from the bed.

7. From underneath the head-end top cover (B), remove the headboard mounts (H): press the tabs on
the mount inward, and pull the mount out from the top of the cover. Keep the headboard mounts.
You will need to install them in the new cover.

REPLACEMENT
Do the removal procedure in reverse order.
NOTES:
• When you install the headboard mounts (H), make sure they are in the correct orientation for
the bed width.
• When you install the push handles (G)—
– Lift the blue bellows, and make sure the U-cut in the coupler shield (I) is aligned with the U-
cut in the base tube (J).
– Look under the head-end top cover (B), and make sure the snap buttons (F) are fully
installed.
– When you lower the blue bellows, make sure the rim on the coupler shield (I) is fully
covered by the bellows.

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 4.36 SideCom® Communication System Components—Replacement
Chapter 4: Procedures

4.36 SideCom® Communication System Components—Replacement

Tools: T10, T20, and T25 Torx® screwdrivers Antistatic strap
Torque wrench Small screwdriver

SETUP

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
1. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
2. Get access to the MCB. See “MCB Speaker, SOM, and WiFi Components—Replacement” on page 4-
71.

CAUTION:
Caution—Failure to wear an antistatic strap could cause component damage.
1. Put on the antistatic strap.
2. Go to the applicable procedure:
• “SCB Enclosure and SCB—Removal” on page 4-87
• “SideCom® Cable Assembly—Removal” on page 4-87

SCB Enclosure and SCB—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
4
2. Remove the four screws (A) that attach the SCB enclosure cover to the enclosure (B) (see Figure 4-15
on page 4-88).
3. Make a note of the cable connections on the SCB (C).
4. Disconnect all cables from the SCB (C).
5. Remove the SCB (C) from the enclosure (B). If you are replacing the enclosure only, put the SCB in a
safe location.
6. To remove the SCB enclosure (B), remove the three screws (D) that attach the enclosure to the bed,
and then remove the enclosure.

SideCom® Cable Assembly—Removal

NOTE:
The SideCom® cable on a P7900A0 and P7900 B0 bed is a coiled cable (199276); on a P7900B1 and
newer bed, the cable (205472) is not coiled.
1. Get access to the SCB (see the procedure above).
2. Disconnect the SideCom® cable from the SCB (C) (see Figure 4-15 on page 4-88).
3. Make a note of the routing and cable tie locations where the SideCom® cable is held on to the bed,
and then remove the cable ties and snap fit P-clip (if applicable).

NOTE:
At the battery tray, there may be a snap fit P-clip or a cable tie.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 87

4.36 SideCom® Communication System Components—Replacement
Chapter 4: Procedures

4. Remove the ratchet rivet (J) or bow-tie cotter pin (E) and clevis pin (F) that holds the SideCom® cable
inside the head-left lift arm.

NOTE:
The part that holds the cable at the center of the lift arm could be a ratchet rivet or bow-tie cotter pin
with clevis pin.
5. At the power supply weldment (G), open the SideCom® connector cover (H), and loosen the two cap
screws (I) enough to release the SideCom® cable from the power supply weldment.
6. Remove the SideCom® cable from the bed.
Figure 4-15. SideCom® Communication System Components (P7900A0/P7900B0 bed shown)

REPLACEMENT
1. Do the applicable removal procedure in reverse order.

NOTE:
As you replace the parts, tighten the screws to the amount of torque as follows:
• Screws (A)—1.0 N·m (8.9 in-lb) ± 10%
• Screws (D)—4.5 N·m (39.8 in-lb) ± 10%
• Screws (I)—0.45 N·m (4.0 in-lb) ± 10%
2. SCB—if you replaced the SCB, the bed software versions may not match. Make sure you update the
software as necessary. See the service tool app user guide (205987 or 212326).
3. Do the “Function Checks” on page 2-1.

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 4.37 Bed Batteries and Battery Bracket—Replacement
Chapter 4: Procedures

4.37 Bed Batteries and Battery Bracket—Replacement

Tools: T10 and T25 Torx® screwdrivers Torque wrench
Needle nose pliers

REMOVAL

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
1. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
2. If the bed has the auxiliary outlet option, make a note of the cable connections on the outlet’s
power inlet (A), and disconnect the cables from the inlet (see Figure 4-16 on page 4-90).
3. Make a note of the battery fuse cable (B) and battery cable (C) connections on the batteries (D), and
then disconnect the cables from the batteries.
4. Remove the two screws (E) that attach the battery bracket (F) to the power supply weldment, and
remove the bracket.

NOTE:
There are two versions of the battery bracket. Yours may not look exactly like that shown in Figure 4-16
on page 4-90; however, the removal and replacement is the same.
5. Pull the auxiliary outlet cable and the battery cables out from battery bracket (F).

WARNING:
Warning—If battery fluid touches skin or clothing, immediately wash it off with clean water. If battery
4
fluid gets in your eyes, immediately flush them with water and consult a physician. Failure to do so could
cause injury.
6. Remove the batteries (D).

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 89

4.37 Bed Batteries and Battery Bracket—Replacement
Chapter 4: Procedures

Figure 4-16. Bed Batteries (P7900B1/newer bed shown)

REPLACEMENT

WARNING:
Warning—Make sure the battery cable from the BCB is connected to the negative (black) terminal on
the battery and the red cable is connected to the positive (red) terminal on the battery. Failure to do
could cause injury or equipment damage.
1. Do the removal procedure in reverse order. As you replace the batteries (D), make sure of these:
• You refer to your note from Step 2, and then connect the battery fuse cable (B) and battery
cable (C) to their correct locations on the batteries:
– Connect the battery fuse cable (B) to the red (+) terminal on one battery and to the black
(-) terminal on the other battery. (There are labels below the terminals that identify them as
red or black.)
– Connect the red wire of the battery cable (C) to the remaining red (+) terminal and the
black wire to the remaining black (-) terminal.
• If the bed has the auxiliary outlet option, connect the auxiliary outlet cables to the correct tine
locations on the auxiliary outlet power inlet (A) (see Figure 4-17 on page 4-91):
– G—green
– H—white
– I—black
• When you install the two screws (E), tighten them to 4.5 N·m (39.8 in-lb) ± 10% of torque.
2. Do the “Function Checks” on page 2-1.

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 4.37 Bed Batteries and Battery Bracket—Replacement
Chapter 4: Procedures

Figure 4-17. Auxiliary Outlet Tine Locations (G—green; H—white; I—black)

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 91

4.38 Caster—Replacement (P7900A0 and P7900B0 Bed)
Chapter 4: Procedures

4.38 Caster—Replacement (P7900A0 and P7900B0 Bed)

Tools: 4 mm and 5 mm T-handle hex wrenches (2) 13 mm hex wrenches
T10 and T20 Torx® screwdrivers Torque wrench
13 mm socket Wheel wedge supports or equivalent
Jack stand

REMOVAL

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
1. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
2. If you will replace a foot-end caster (E), remove the panel fastener (A) from the applicable foot base
cover (B), and then remove the cover from the bed (see Figure 4-18 on page 4-92).

WARNING:
Warning—Make sure you install the wheel wedge supports so the bed can not move when you raise
the bed. If the bed can move, injury or equipment damage can occur.
3. At the opposite end of the bed where the caster is to be replaced, put the wheel wedge supports at
the casters to prevent bed movement.
4. Use a lift or jack to lift and support the end of the bed where the caster will be replaced.
5. Loosen, but do not remove the nut (C) on the bolt (D).
Figure 4-18. Caster Replacement

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 4.38 Caster—Replacement (P7900A0 and P7900B0 Bed)
Chapter 4: Procedures

6. Put the bed in neutral.

7. If you will replace a patient-right caster (E), remove the screw (F) on the hex bar clamp (G) at the
applicable end of the bed.
8. If you will replace the head-end patient-left caster (H), do the steps that follow to remove the
brake/steer switch (I):
a. Loosen, but do not remove the screw (J) on the brake/steer switch cam (K) on the brake/steer
pedal (L).
b. Move the brake/steer switch cam (K) away from the brake/steer switch (I).
c. Remove the two screws (M) that attach the brake/steer switch bracket (N) to the bed.
d. Move the brake/steer switch bracket (N) to the foot end of the bed, and move it down out of the
base frame.
9. Remove the two screws (O) on the center connecting tube (P). Remove only the screws at the caster
you will replace.
10. Pull out the brake/steer pedal (L).
11. Make a note of the position of the caster set screw, and remove the caster.

REPLACEMENT

CAUTION:
If you are replacing a hex bar clamp, make sure of these to help prevent equipment damage:
•
•
When you install the hex bar clamp, do not attempt to spread the clamp apart.
Tighten the hex bar clamp screw before you activate the brake/steer system.
4
1. Do the removal procedure in reverse order.
NOTES:
• If you are replacing the patient-right, head-end caster, make sure to replace it with an ESD
caster, P/N 202180.
• The caster set screw must point to the foot end of the bed.
• As you replace the parts, tighten the bolts and screws to the amount of torque as follows:
– Bolts (D)—13.0 N·m (115.1 in-lb) ± 10%
– Screw (F)—8.0 N·m (70.8 in-lb) ± 10%
– Screw (J)—0.8 N·m (7.1 in-lb) ± 10%
– Screws (M)—2.3 N·m (20.3 in-lb) ± 10%
– Screws (O)—tighten the outer screws first, and then the inner screws; 13.0 N·m (115.1 in-lb)
± 10%
2. Do the “Function Checks” on page 2-1.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 93

4.39 Caster—Replacement (P7900B1 and Newer Bed)
Chapter 4: Procedures

4.39 Caster—Replacement (P7900B1 and Newer Bed)

Tools: T25 Torx® screwdriver Torque wrench 8 mm and 13 mm sockets
Wheel wedge supports or equivalent Jack stand

REMOVAL

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
1. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
2. If you will replace a foot-end caster, remove the foot base cover (A) (see Figure 4-19 on page 4-95).

WARNING:
Warning—Make sure you install the wheel wedge supports so the bed can not move when you raise
the bed. If the bed can move, injury or equipment damage can occur.
3. At the opposite end of the bed where the caster is to be replaced, put the wheel wedge supports at
the casters to prevent bed movement.
4. Use a lift or jack to lift and support the end of the bed where the caster will be replaced.
5. Put the bed in steer.
6. Remove the two screws (B) from the torque tube (C). Remove only the screws at the caster you will
replace.
7. If you will replace a patient-right caster (D), loosen, but do not remove the nut (E) on the brake link
(F).
8. If you will replace the head-end, patient-left caster (G), do the steps that follow to remove the brake
switch assembly (H):
a. Remove the screw (I) that attaches the brake switch assembly (H) to bed, then remove the
assembly.
b. Put the bed in neutral; this permits the brake/switch cam (J) to rotate.
9. Pull the applicable brake/steer pedal (K) out from the bed. Make sure the spacer (L) stays on the
pedal weldment.
10. Remove the caster (D or G).

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 4.39 Caster—Replacement (P7900B1 and Newer Bed)
Chapter 4: Procedures

Figure 4-19. Caster Replacement

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 95

4.39 Caster—Replacement (P7900B1 and Newer Bed)
Chapter 4: Procedures

REPLACEMENT
Do the removal procedure in reverse order.
NOTES:
• If you are replacing the patient-right, head-end caster (D), make sure to replace it with an ESD
caster (202180).
• When you install the torque tube (C), make sure the hex bushings (M) stay in their locations on
the bed.
• Before you install the brake switch assembly (H), put the bed in neutral; this permits the brake
switch cam (J) to rotate. Make sure that when the assembly is installed, it is between the two
lobes on the brake switch cam.
• As you replace the parts, tighten the screws and nut to the amount of torque as follows:
– Nut (E)—9.5 N·m (84.1 in-lb) ± 10%
– Screw (I)—3.4 N·m (30.1 in-lb)+/-10% of torque
– Screws (B)—tighten the outer screws first, and then the inner screws; 6.8 N·m (60.2 in-lb) ±
10%
11. Do the “Function Checks” on page 2-1.

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 4.40 Brake/Steer Switch—Replacement (P7900A0 and P7900B0 Bed)
Chapter 4: Procedures

4.40 Brake/Steer Switch—Replacement (P7900A0 and P7900B0 Bed)

Tools: T10 and T20 Torx® screwdrivers Jack stand
Torque wrench
Wheel wedge supports or equivalent

REMOVAL

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
1. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.

WARNING:
Warning—Make sure you install the wheel wedge supports so the bed can not move when you raise
the bed. If the bed can move, injury or equipment damage can occur.
2. At the foot end of the bed, put the wheel wedge supports at the casters to prevent bed movement.
3. Use a lift or jack stand to lift and support the head end of the bed.
4. Loosen, but do not remove the screw (A) on the brake/steer switch cam (B) on the brake/steer pedal
hex rod (C) (see Figure 4-20 on page 4-97).
Figure 4-20. Brake/Steer Switch Replacement

5. Move the brake/steer switch cam (B) away from the brake/steer switch assembly (D).
6. Remove the electrical connector from the steer switch (G).

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4.40 Brake/Steer Switch—Replacement (P7900A0 and P7900B0 Bed)
Chapter 4: Procedures

NOTE:
Only beds with power transport will have a steer switch (G).
7. Remove the two screws (E) that attach the brake/steer switch assembly (D) to the bed.
8. Move the brake/steer switch assembly (D) to the foot end of the bed, and move it down out of the
base frame.
9. Remove the electrical connector from the brake switch (F).
10. Make a note of the cable routing, and remove the two screws (H) from the applicable brake (F)
and/or steer (G) switch.

REPLACEMENT
1. Do the removal procedure in reverse order.

NOTE:
As you replace the parts, tighten the bolts and screws to the amount of torque as follows:
• Screws (A) and (H)—0.9 N·m (8.0 in-lb) ± 10%
• Screws (E)—2.3 N·m (20.4 in-lb) ± 10%
2. Do the “Function Checks” on page 2-1.

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 4.41 Brake/Steer Switch—Replacement (P7900B1 and Newer Bed)
Chapter 4: Procedures

4.41 Brake/Steer Switch—Replacement (P7900B1 and Newer Bed)

Tools: T25 Torx® screwdriver 1/4" nut driver Phillips head screwdriver
Torque wrench Wheel wedge supports or equivalent

REMOVAL

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
1. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.

WARNING:
Warning—Make sure you install the wheel wedge supports so the bed can not move when you raise
the bed. If the bed can move, injury or equipment damage can occur.
2. At the foot end of the bed, put the wheel wedge supports at the casters to prevent bed movement.
3. Remove the screw (A) from the brake switch bracket (B), then remove the bracket from the bed (see
Figure 4-21 on page 4-99).
Figure 4-21. Brake/Steer Switch Replacement

4. Remove the two nuts (C) from the screws (G) that attach the brake switch (D) and, if applicable, steer
switch (E) to the bracket (B).
5. Remove the applicable switch (D or E) from the bracket (B).
6. Disconnect the cable from the switch (D or E) that is to be replaced.

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4.41 Brake/Steer Switch—Replacement (P7900B1 and Newer Bed)
Chapter 4: Procedures

NOTE:
Only beds with power transport will have a steer switch (E).

REPLACEMENT
1. Do the removal procedure in reverse order.
NOTES:
• Before you install the brake switch bracket (B), put the bed in neutral; this permits the brake
switch cam (F) to rotate.
• Install the bracket (B) so that it is between the two lobes on the brake switch cam (F).
• Tighten the screw (A) to 3.4 N·m (30.1 in-lb)+/-10% of torque.
2. Do the “Function Checks” on page 2-1.

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 4.42 IntelliDrive® Transport System Components—Replacement
Chapter 4: Procedures

4.42 IntelliDrive® Transport System Components—Replacement

Tools: Antistatic strap Torque wrench 10 mm socket
T10, T15, T20, and T30 Torx® screwdrivers Right-angle bit driver
Jewelers screwdriver Wire cutters Phillips head screwdriver
(2) 13 mm wrench Drift punch Hammer

SETUP
1. Make sure the brake is set.
2. Use the Bed Up control to raise the bed to its highest position.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
3. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
4. Make sure you have removed the fuse from the power drive battery fuse holder (A) (see Figure 4-22
on page 4-102).
5. Remove the screws (B) that attach the power drive shroud (C), and remove the shroud.
6. Remove the screws (D) that attach the power drive electronics box cover (E), and remove the power
drive electronics box cover.
7. Go to the applicable procedure:
• “Power Drive Assembly—Removal” on page 4-101
•
•
“Activation Hub—Removal” on page 4-103
“Power Drive Actuator—Removal” on page 4-103
4
• “Gas Springs—Removal” on page 4-103
• “Drive Motor—Removal” on page 4-103
• “Drive Wheel—Removal” on page 4-104
• “Power Drive Batteries—Removal” on page 4-104
• “Battery Fuse—Replacement” on page 4-104
• “DCB—Removal” on page 4-104
• “Motor Controller—Removal” on page 4-105
• “Push Handle—Removal” on page 4-105

Power Drive Assembly—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.

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4.42 IntelliDrive® Transport System Components—Replacement
Chapter 4: Procedures

Figure 4-22. Power Drive (P7900B1/newer bed shown)

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 4.42 IntelliDrive® Transport System Components—Replacement
Chapter 4: Procedures

2. Disconnect these cables from the DCB (F) (see Figure 4-22 on page 4-102 and Figure 4-23 on page 4-
107):
• P18—steer switch cable
• P4—power drive battery cable
• P6 and P15—left push handle cables
• P1, P9, and P14—right push handle cables
• P13—MCB/DCB power cable
3. Remove the screw that attaches the ground strap to the frame near the locator screw (AN;
P7900B1/newer) or tab (P7900A0/P7900B0).
4. Remove the eight nuts (H) and eight bolts (I) that attach the power drive assembly (J), and remove
the power drive assembly.

Power Drive Actuator—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Disconnect the power drive actuator cable from P16 on the DCB (F) (see Figure 4-22 on page 4-102
and Figure 4-23 on page 4-107).
3. Remove the rue rings (K) and clevis pins (L) from each end of the power drive actuator (M), and
remove the power drive actuator.

Gas Springs—Removal
NOTE:
4
When a gas spring needs replaced, we recommend that you replace both gas springs.
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. At the foot end of the gas spring (N), release the spring folding stud (O), and remove it from the gas
spring (see Figure 4-22 on page 4-102).
3. Remove the rue ring (P) and clevis pin (Q) from the head end of the gas spring, and remove the gas
spring.

Drive Motor—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Disconnect the drive motor cable from P12 on the DCB (F) (see Figure 4-22 on page 4-102 and
Figure 4-23 on page 4-107).
3. Move the activation arm (R) toward the foot end of the bed.
4. Remove the cotter pin (S) and clevis pin (T) from the activation arm (R).
5. Remove the two screws (U) that attach the mounting block (V), and remove the mounting block.
6. Remove the five screws (W) that attach the drive motor (X), and remove the drive motor.

Activation Hub—Removal
1. Remove the power drive assembly from the bed, and turn the assembly upside down. See “Power
Drive Assembly—Removal” on page 4-101.

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4.42 IntelliDrive® Transport System Components—Replacement
Chapter 4: Procedures

NOTE:
When you remove the assembly, the patient-right side of the assembly may come loose from the
assembly.
2. Move the activation arm (R) toward the foot end of the bed.
3. Remove the rue ring (S) and clevis pin (T) from the activation arm (R).
4. Move the activation arm (R) away from the activation hub (AO).
5. Use the drift punch and hammer to remove the roll pin (AP) from the activation hub (AO), and
remove the hub.

Drive Wheel—Removal
1. Remove the gas springs. See “Gas Springs—Removal” on page 4-103.
2. Remove the nut (Y) and washer (Z) from the drive motor (X) (see Figure 4-22 on page 4-102).
3. Remove the wheel (AA) from the drive motor (X).

Power Drive Batteries—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Remove the four screws (AB) that attach the battery bracket (AC), and remove the battery bracket
(see Figure 4-22 on page 4-102).

NOTE:
The battery bracket differs depending on bed version. A P7900A0 and P7900B0 bed uses part number
195807, and a P7900B1 and newer bed uses part number 205446.

WARNING:
Warning—If battery fluid touches skin or clothing, immediately wash it off with clean water. If battery
fluid gets in your eyes, immediately flush them with water and consult a physician. Failure to do so could
cause injury.
3. Remove the batteries (AD).
4. Make a note of the connections for the battery cable (AF) and the fuse holder cable (AE) on the
batteries (AD).
5. Remove the cables (AE and AF) from the batteries.

Battery Fuse—Replacement
See Step 6 of the “Setup” on page 4-101. If the fuse is damaged, install a new fuse (A) (see Figure 4-22 on
page 4-102).

DCB—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.

CAUTION:
Caution—Failure to wear an antistatic strap could cause equipment damage.
2. Put on the antistatic strap.

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 4.42 IntelliDrive® Transport System Components—Replacement
Chapter 4: Procedures

3. Disconnect the electrical connectors from the DCB (F) (see Figure 4-22 on page 4-102 and Figure 4-
23 on page 4-107).
4. Remove the eight screws (AG) that attach the DCB (F) to the power drive assembly (J), and remove
the DCB.

Motor Controller—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.

CAUTION:
Caution—Failure to wear an antistatic strap could cause equipment damage.
1. Put on the antistatic strap.
2. Disconnect the electrical connectors from the motor controller (G) (see Figure 4-22 on page 4-102).
3. Remove the two screws (AH) that attach the motor controller (G) to the power drive assembly (J),
and remove the motor controller.

Push Handle—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.

CAUTION:
Caution—Failure to wear an antistatic strap could cause equipment damage.
2. Put on the antistatic strap.
4
3. Disconnect the push handle cable electrical connectors from the DCB (F) (see Figure 4-22 on page
4-102 and Figure 4-23 on page 4-107).

NOTE:
The right handle cables connect to P14, P9, and P1 (labeled right). The left handle cables connect to P15
and P6 (labeled left).
4. Remove the cable ties (AI) from the push handle cables (AK).

NOTE:
A P7900A0 and P7900B0 bed has one cable tie on the handle cables; a P7900B1 and newer bed has two
cable ties on the handle cables.
5. Release the clip (AL) at the base of the push handle (AM).
6. Remove the push handle (AM).

REPLACEMENT
1. Do the applicable removal procedure in reverse order.
NOTES:
• Gas springs—you will need to adjust the length of the gas springs (N) so that the drive wheel
(AA) lightly touches the power drive shroud (C). Install the inner gas spring first, and then adjust
its length as follows:

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4.42 IntelliDrive® Transport System Components—Replacement
Chapter 4: Procedures

a. With one hand on top of the power drive shroud (C), turn the turnbuckle on the gas spring
(N) forward or backward (as applicable) until you feel the wheel (AA) touching the shroud.
b. Tighten the jam nuts at both ends of the turnbuckle to 13.0 N·m (115.1 in-lb).
c. Remove the inner gas spring (N), and use it as a template to adjust the outer gas spring to
the same length.
d. Install both gas springs (N).
• Push handle—with the release of the P7900B1 bed, the push handles have been updated.
They are backwards compatible with the P7900A0 and P7900B0 beds. When you replace a push
handle, make sure to do these:
– Lift the blue bellows (AQ), and make sure the U-cut in the coupler shield (AR) is aligned with
the U-cut in the base tube (AS).
– When you lower the blue bellows (AQ), make sure the rim on the coupler shield (AR) is fully
covered by the bellows.
– Look under the head cross beam, and make sure the snap button (AL) is fully installed.
– Install the handle cable ties (AI) in the same locations where they were removed.
– After you replace the push handle, put the bed in Steer. Use TP5 as a common ground to
make sure the DCB at P2.1 is 2.5 V +/- 0.1 V DC (without force applied to the push handle)
(see Figure 4-23 on page 4-107). If P2.1 is not at 2.5 V +/- 0.1 V DC, adjust R57 until the
voltage is in range.
• As you replace the parts, tighten the nuts and screws to the amount of torque as follows (see
Figure 4-22 on page 4-102):
– Nuts (H)—12.7 to 14.3 N·m (113 to126 in-lb)
– Screws (W and ground strap screw)—7.2 to 8.8 N·m (64 to 77 in-lb)
– Nut (Y)—16.2 to 19.8 N·m (144 to 175 in-lb)
– Screws (AG)—2.7 to 3.3 N·m (24 to 29 in-lb)
– Screws (AH)—4.1 to 4.9 N·m (36 to 43 in-lb)
• For DCB cable connections, see “DCB Cable Connections” on page 4-107. Make sure you
connect the right strain gauge connector to P1 and the left strain gauge connector to P6.
• If you replaced the DCB, the bed software versions may not match. Make sure you update the
software as necessary. See the service tool app user guide (205987 or 212326).
2. Do the “Function Checks” on page 2-1.

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 4.42 IntelliDrive® Transport System Components—Replacement
Chapter 4: Procedures

DCB CABLE CONNECTIONS

Figure 4-23. DCB Cable Connections

4
Table 4-6. DCB Cable Connection Identification

Pin Cable Pin Cable

P1, P9, P14 Right push handle cables P13 MCB/DCB power cable (194884)
(19195402)
P6, P15 Left push handle cables (19195401) P18 Steer switch cable (199491)
P4 Power drive battery cable (195015) P16 Actuator cable (191951)
P12 Drive motor cable (191959) P2, R57, TP5 Used for potentiometer adjust-
P3, P5, P8 Motor controller (195239) ment

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 107

4.43 5th Wheel Assembly Components—Replacement
Chapter 4: Procedures

4.43 5th Wheel Assembly Components—Replacement

Tools: (2) Jack stands Punch Hammer
10 mm wrench T25 and T30 Torx® screwdrivers
Wire cutters 13 mm wrench 13 mm socket

SETUP
1. Set the brake.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
2. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
3. Go the applicable procedure:
• “5th Wheel—Removal” on page 4-108
• “5th Wheel Caster—Removal” on page 4-108
• “5th Wheel Cable and Locking System—Removal” on page 4-108

5th Wheel—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Use the jack stands to raise the foot end of the bed high enough so the 5th wheel caster (A) no
longer touches the floor (see Figure 4-24 on page 4-109).
3. Remove the two rivets (B) that attach the 5th wheel cover (C) to the bed, and then remove the cover.
4. Use the punch and hammer to tap the top of the 5th wheel (D) to release it from the pivot system,
and then remove the 5th wheel from the bed.

5th Wheel Caster—Removal

1. Remove the 5th wheel. See “5th Wheel—Removal” on page 4-108.
2. Remove the nut (E) and bolt (F) that attach the caster (A) to the 5th wheel (D), and then remove the
caster (see Figure 4-24 on page 4-109).

5th Wheel Cable and Locking System—Removal

1. Remove the 5th wheel. See “5th Wheel—Removal” on page 4-108.
2. Remove the four nuts (G) and screws (H) that attach the 5th wheel weldment (I) to the bed (see
Figure 4-24 on page 4-109).
3. Use the punch and hammer to remove the pivot system’s two bushings (J) from the weldment (I).
4. Turn the weldment (I) upside down.
5. On each side of the weldment (I), put a removed screw (H) through the hole on the non-cable end of
the weldment to release the locking system (K) from the weldment.
6. Push the locking system (K) toward the non-cable side of the weldment (I), and remove the locking
system from the bed.
7. Remove the 5th wheel cable (L) from the locking system (K).

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 4.43 5th Wheel Assembly Components—Replacement
Chapter 4: Procedures

Figure 4-24. 5th Wheel (P7900A0/P7900B0 bed is shown in the right detail view)

8. If you need to replace the cable (L), do as follows from underneath the patient-right, head-end of
the bed:
a. P7900A0/P7900B0—remove the screw (M) and cable end button (N) from the cable bracket
(O).

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4.43 5th Wheel Assembly Components—Replacement
Chapter 4: Procedures

NOTE:
The cable bracket is installed differently on a P7900B1/newer bed and does not need to be
removed.
b. Remove the screw (P) from the cable latch plate (Q).
c. Release the cable (L) from the latch plate (Q).
d. Make a note of the routing for the cable (L), and then remove the cable ties that hold the cable
on to the bed.
e. Remove the cable (L) from the bed.

REPLACEMENT
1. Do the removal procedure in reverse order.
NOTES:
• 5th wheel cable—if the cable latch plate (Q) was installed on the head-end side of the cable
support (U), when you install the cable latch plate during replacement, install it on the foot-end
side of the support. After all parts have been installed, make sure the 5th wheel function
operates correctly.
• Locking system—before you put the locking system (K) into the weldment (I), install the cable
(L) into the locking system. Make sure a cable spring (R) is on each side of the latching stop (S).
• 5th wheel weldment—when you install the weldment (I), make sure the weldment is centered
over its locator screw (T; P7900B1/newer) or tab (P7900A0/P7900B0)on the base frame.
• As you replace parts, make sure the screws are tightened to the amount of torque as follows:
– Bolt (F)—8.0 N·m (70.8 in-lb) ± 10%
– Nuts (G)—13.0 N·m (115.1 in-lb) ± 10%
– Screws (M and P)—4.5 N·m (39.8 in-lb) ± 10%
2. Do the “Function Checks” on page 2-1.

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 4.44 Night Light Assembly—Replacement
Chapter 4: Procedures

4.44 Night Light Assembly—Replacement

Tools: Wire cutters Antistatic strap T15 Torx® screwdriver
String, approximately 10’ (305 cm) Tape

REMOVAL

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
1. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
2. Put on the antistatic strap.
3. Disconnect the night light cable (A) from P8 on the BCB (B) (see Figure 4-25 on page 4-111).
4. Tape the string to the cable (A). (This will help when you need to route the cable from the foot end
to the head end.)
Figure 4-25. Night Light Cable (P7900A0/P7900B0 bed—bottom view shown)

5. Remove the cable (A) from the gap between the power supply weldment (C) and head-end
weldment (D).
6. Make a note of the cable tie locations (E) where the cable (A) is held on to the base frame tube (F),
and then remove the cable ties.
7. Push the cable (A) into the head-end opening in the base frame tube (F), and then pull the cable out
from the foot-end opening in the tube.

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4.44 Night Light Assembly—Replacement
Chapter 4: Procedures

8. Remove the string from the cable (A).

9. The removal of the night light assembly (I) differs depending on your bed version. Do the steps that
apply to your bed version (see Figure 4-26 on page 4-112):
• P7900A0/P7900B0—at the night light bracket (G), remove the screw (H) that attaches the
night light assembly (I) to the bracket, and then remove the night light assembly.
• P7900B1/newer—do as follows:
a. Remove the foot base cover (J).
b. Remove the four screws (K) that attach the torque tube (L) to the pedals (M).
c. Slide the patient-left brake pedal (M) just far enough out from the bed to remove the
torque tube (L). Then, remove the torque tube.
d. Remove the screw (H) that attaches the night light assembly (I) to the bed, and then remove
the night light assembly.
Figure 4-26. Night Light Assembly (P7900A0/P7900B0 bottom view shown on the left;
P7900B1/newer shown on the right)

REPLACEMENT
1. Do the removal procedure in reverse order.
NOTES:
• P7900B1/newer bed—when you install the brake pedal, make sure the spacer stays on the
pedal weldment.
• Tighten the screw (H) to 2.3 N·m (20.4 in-lb) ± 10% of torque.
2. Do the “Function Checks” on page 2-1.

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 4.45 Auxiliary Outlet—Replacement
Chapter 4: Procedures

4.45 Auxiliary Outlet—Replacement

Tools: T10, T25, and T30 Torx® screwdrivers Torque wrench
Tape String, approximately 10’ (305 cm)

REMOVAL
1. Make sure the brake is set.
2. Raise the bed to its highest position.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
1. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
2. Make a note of the cable connections on the outlet’s power inlet (A), and then disconnect the cables
from the inlet (see Figure 4-27 on page 4-114).
3. If you need to replace the power inlet (A), do as follows:
a. Disconnect the outlet’s power cord (B) from the power inlet (A).
b. Remove the two screws (C) that attach the power inlet (A) to the power supply weldment (D).
c. Remove the power inlet (A).
4. Pull the auxiliary outlet cable out through the opening (E) in the power supply weldment.
5. Remove the cable from the gap between the power supply weldment (D) and head-end weldment
(F).
6. If a cable tie (G) holds the cable on to the bed, make a note of the cable tie location, cut the cable tie
to free the cable.
4
7. At the auxiliary outlet (H), pull the cable out through the opening (I) in the base frame tube.

NOTE:
P7900A0/P7900B0 bed—the opening is in the bottom of the tube; P7900B1/newer bed—the opening is
in the side of the tube.
8. Do as applicable for your bed version to remove the outlet assembly:
• Remove the two screws (J) that attach the weldment with outlet assembly (H) to the bed, and
then remove the outlet assembly.
• P7900B1/newer bed—remove the two screws (N) that attach the outlet assembly (H) to the
bed, and then remove the outlet assembly.

REPLACEMENT
1. Do the removal procedure in reverse order. Make sure to do these:
• Connect the three colored connectors on the auxiliary outlet cable to the correct tine locations
on the power inlet (A):
– K—green
– L—white
– M—black
• Tighten the screws (C and J or N) to 8.0 N·m (70.8 in-lb) ± 10% of torque.
2. Do the “Function Checks” on page 2-1.

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4.45 Auxiliary Outlet—Replacement
Chapter 4: Procedures

Figure 4-27. Auxiliary Outlet (Tine Locations: K—green; L—white; M—black; P7900A0/P7900B0
shown in the left detail view; P7900B1/newer shown in the right detail view)

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 4.46 CPR Assembly Components—Replacement
Chapter 4: Procedures

4.46 CPR Assembly Components—Replacement

Tools: T10, T25, and T30 Torx® screwdrivers with an extension
4 mm hex wrench Needle nose pliers Torque wrench

SETUP
1. Remove the mattress; go to the applicable procedure:
• “core, pro, and max Mattresses—Removal” on page 4-149
• “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
• “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167
2. Raise the head section to its highest position.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
3. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
4. At the foot end of the head deck panel (A), remove the two screws with washers (B) that attach the
panel to the bed (see Figure 4-28 on page 4-116).

NOTE:
It may be easier to remove the screws from underneath the head deck panel.
5. Lift the panel (A) at its foot end, and slide the panel off its notches at the head end. Set the panel
aside.
6. Go to the applicable procedure:
4
• “CPR Handle Bracket, Handle, and CPR Guide—Removal” on page 4-115
• “CPR Release Disk, Snap Switch, and CPR Pull Rod—Removal” on page 4-116

CPR Handle Bracket, Handle, and CPR Guide—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. On the applicable side of the bed, remove the pin (C) from the CPR handle bracket (D).
3. Remove the bracket (D) with handle (E) from the CPR pull rod (F).
4. To remove the handle (E) from the bracket (D), remove the two screws (G) that attach the handle to
the bracket. Then, remove the handle.
5. To remove the CPR guide (H) from the bracket (D), remove the two screws (I) that attach the guide to
the bracket. Then, remove the guide.

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4.46 CPR Assembly Components—Replacement
Chapter 4: Procedures

Figure 4-28. CPR Assembly Components

CPR Release Disk, Snap Switch, and CPR Pull Rod—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.

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 4.46 CPR Assembly Components—Replacement
Chapter 4: Procedures

2. On each side of the bed, remove the pin (C) from the CPR handle bracket (D).
3. Remove the bracket (D) with handle (E) from the CPR pull rod (F).
4. Near the CPR release disk (J), disconnect the two width extension cam springs (K) from the frame.
5. Remove the screw (L) and drive lug (M) from the disk (J).
6. Disconnect the CPR cable (N) from the disk (J).
7. Turn the disk (J) enough to remove both pull rods (F) from the disk, and then remove the disk.
8. To remove the snap switch (P), remove the switch from the CPR switch spacer (Q), and then
disconnect the red, green, and black cable connectors (P9, P8, and P10) from the switch.
9. To remove a CPR pull rod, remove and keep the spring (K) from the applicable pull rod (F), and then
remove the rod.

REPLACEMENT

Do the applicable removal procedure in reverse order. However, make sure to do these:
• If you replaced the snap switch (P), make sure that you
connect the red, green, and black cable connectors (P9, P8,
and P10) to the correct tine locations on the snap switch (P):
– P9—red
– P8—green
– P10—black
• After you install the CPR disk (J), make sure to do this adjustment:
a. Adjust the flange nuts (O) on the CPR cable (N) until the cable has no slack and the CPR disk
(J) rotates counterclockwise and touches the head section weldment.
4
b. Tighten the flange nuts (O) to 4.5 N·m (39.8 in-lb) ± 10% of torque.
• As you replace the CPR components, tighten the screws to the amount of torque as follows:
– Screw (L)—3.4 N·m (30.1 in-lb) ± 10%
– Screws (G)—4.5 N·m (39.8 in-lb) ± 10%
– Screws (I)—1.0 N·m (8.85 in-lb) ± 10%
• Before you replace the head deck panel (A), do these checks:
a. Examine the handles (E), cable (N), and CPR components. Make sure the screws (G, I, and L)
are installed and fully tightened.
b. Raise the head section to the high position, and pull one of the CPR controls. Make sure the
head section lowers.
c. Release the CPR control, and make sure that the CPR disk (J) locks correctly.
d. Adjust the CPR disk (J) as necessary.
e. Do Step b through Step d on the other side of the bed.
f. Press the Head Up control, and make sure the head section rises.
• Tighten the head deck panel screws (B) to 4.5 N·m (39.8 in-lb) ± 10% of torque.

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4.47 Load Beam—Replacement
Chapter 4: Procedures

4.47 Load Beam—Replacement

Tools: (1) Jack stand Antistatic strap
Ratchet T25 Torx® socket

WARNING:
OIML EN 45501 Class Scale—A representative or certified person from the Notified Body for NAWI
scales or from the Authority Having Jurisdiction (AHJ) in the country must re-certify the scale.

REMOVAL
1. Set the brake.
2. Raise the head section to its highest position.
3. Foot-end load beam—raise the knee section to its highest position.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
4. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
5. Remove the two screws (C) that attach the MCB cover (D) to the MCB chassis, and then remove the
cover (see Figure 4-29 on page 4-118).
Figure 4-29. MCB

CAUTION:
Caution—Failure to wear an antistatic strap could cause equipment damage.
6. Put on the antistatic strap.

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 4.47 Load Beam—Replacement
Chapter 4: Procedures

7. Bed with the OIML EN 45501 Class Scale—remove the scale seal (E), u-clip (F), and load beam
connector cover (G) from the MCB (H).
8. Disconnect the applicable load beam cable from the MCB (H):
• Left head—P13
• Left foot—P11
• Right foot—P7
• Right head—P5
9. Make a note of the routing and cable tie locations for the applicable load beam cable. Then, remove
the cable ties.

CAUTION:
Caution—Failure to support the upper frame could cause equipment damage.
10. Put a jack stand under the upper frame near the load beam that is to be replaced.
11. Remove the two screws (A) that attach the load beam (B) to the upper frame, and then remove the
load beam and its cable from the bed (see Figure 4-30 on page 4-119).
Figure 4-30. Load Beams

REPLACEMENT

WARNING:
OIML EN 45501 Class Scale—A representative or certified person from the Notified Body for NAWI
scales or from the Authority Having Jurisdiction (AHJ) in the country must re-certify the scale.

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4.47 Load Beam—Replacement
Chapter 4: Procedures

1. Do the Removal procedure in reverse order. Make sure of these:

• OIML EN 45501 Class Scale—when you install the load beam (B), it is parallel to the load beam
mount within ± 0.6°.
• When you install the screws (A), tighten them to 10.0 N·m ± 10% of torque.
2. Calibrate the scale:
• Standard (NA) Scale—see page 4-10.
• OIML EN 45501 Class Scale—see page 4-15.
3. Do the “Function Checks” on page 2-1.

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 4.48 Head Siderail and Its Internal Components—Replacement
Chapter 4: Procedures

4.48 Head Siderail and Its Internal Components—Replacement

Tools: T20, T25, and T30 Torx® screwdrivers Small screwdriver
Torque wrench Alcohol-based cleaner Soft cloth

SETUP
1. Remove the mattress; go to the applicable procedure:
• “core, pro, and max Mattresses—Removal” on page 4-149
• “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
• “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167
2. Raise the head section to approximately 40°.

WARNING:
Failure to remove all power from the bed could cause injury or equipment damage.
3. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
4. At the foot end of the head deck panel (A), remove the two screws with washers (B) that attach the
panel to the bed (see Figure 4-31 on page 4-121).

NOTE:
It may be easier to remove the screws from underneath the head deck panel.
Figure 4-31. Head Siderail
4

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4.48 Head Siderail and Its Internal Components—Replacement
Chapter 4: Procedures

5. Lift the panel (A) at its foot end, and slide the panel off its notches at the head end. Set the panel
aside.

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
6. Put on the antistatic strap.
7. Disconnect the siderail cable(s) for the applicable siderail from the cable harness (C) in the upper
frame channel (D).

NOTE:
The cables connect red to red (patient-right siderail) and blue to blue (patient-left siderail).
8. Make a note of the cable routing from the upper frame channel (D) to the siderail, and then remove
the cable(s) from the routing on the upper frame.
9. Siderail Switch Cable Assembly Removal—if you need to replace the siderail switch cable
assembly (E) only, do as follows. Otherwise, continue to Step 10.
a. Remove the screw (F) that attaches the siderail switch cable assembly (E) to the siderail
mechanism (G).
b. Lower the siderail so that you can get access to the siderail switch cable assembly (E) in the
siderail mechanism (G).
c. Remove the tab on the siderail switch cable assembly (E) from its opening in the siderail
mechanism (G).
d. From the bed side of the siderail mechanism (G), pull the siderail switch cable assembly (E)
through the round opening to release the cable assembly from the siderail.
e. Remove the siderail switch cable assembly (E) from the bed.
f. Go to “Replacement” on page 4-125.

WARNING:
Warning—As you remove the screws from the siderail, support the siderail so it does not fall.
Otherwise, injury or equipment could occur.
10. Remove the four screws (H) that attach the siderail to the upper frame (I).

NOTE:
On a wide (40") bed, there is a hook and spacer between the siderail and upper frame. When you
remove the screws, the hook and spacer may come off of the upper frame.
11. Help to guide the siderail cables through as you lift and slide the siderail toward the left to remove it
from the upper frame (I). Lay the siderail on the bed.
12. Go to the applicable section:
• “Speaker Assembly and USB Cable—Removal” on page 4-123
• “Caregiver Control Panel—Removal” on page 4-123
• “Patient Control Panel and HFB—Removal” on page 4-124
• “GCI—Removal” on page 4-124
• “Siderail Light—Removal” on page 4-124

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 4.48 Head Siderail and Its Internal Components—Replacement
Chapter 4: Procedures

Speaker Assembly and USB Cable—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Remove the label (J) from the speaker housing (K) (see Figure 4-32 on page 4-123).
3. Remove the six screws (L) that attach the speaker housing (K) to the siderail.

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
4. Put on the antistatic strap.
5. If the bed has the SideCom® Communication System option, disconnect the headrail audio cable
(M) from the FHB audio P.C. board (N) on the speaker housing (K).
6. If the bed has the USB option, disconnect its cable (O) from the HFB (P).
7. Remove the speaker housing (K) from the siderail, and if applicable, remove the USB cable (O) from
the speaker housing.
Figure 4-32. Head Siderail—Internal Components (not all component options are shown)

Caregiver Control Panel—Removal

1. Remove the speaker assembly (see its procedure above).

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
2. Put on the antistatic strap.

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4.48 Head Siderail and Its Internal Components—Replacement
Chapter 4: Procedures

3. In the opening for the speaker housing (L), disconnect the caregiver control panel’s two ribbon
cables (Q) from the HFB (M), and then remove the panel from the siderail.

Patient Control Panel and HFB—Removal

1. Remove the speaker assembly and the caregiver control panel (see their procedures above).
2. Remove the seven screws (R) that attach the HFB cover (S) to the siderail, and then remove the
cover.

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
3. Put on the antistatic strap.
4. Do as applicable:
To Remove the Patient Control Panel—
Disconnect the patient control panel’s ribbon cable (T) from the HFB (P), and then remove the panel
from the siderail.
To Remove the HFB—
a. Make a note of the cable connections on the HFB (P), and then disconnect the cables from the
HFB.
b. Remove the HFB (P) from its cover (S).

GCI—Removal

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
1. Put on the antistatic strap.
2. Get access to the HFB (see its procedure above), and disconnect the GCI cable (U) from the HFB (P).
3. At the upper left or right corner of the GCI (left for the patient-left rail and right for the patient-right
rail), use the small screwdriver to push-in and turn the torsion button (V) as you remove the GCI
from the bed.

Siderail Light—Removal

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
1. Put on the antistatic strap.
2. Get access to the HFB (see its procedure above), and disconnect the siderail light cable (W) from the
HFB (P).
3. Remove the siderail light lens (X) from the siderail.
4. Remove the siderail light cable (W) from the siderail.

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 4.48 Head Siderail and Its Internal Components—Replacement
Chapter 4: Procedures

REPLACEMENT
1. Do the removal procedure in reverse order. Make sure of these:
• Siderail—make sure to install the speaker assembly from the older siderail into the new
siderail. Do the speaker removal procedure in reverse order to install the speaker assembly.
• As you replace the parts, tighten the screws to the amount of torque as follows:
– Screws (L and R)—1.0 N·m (8.85 in-lb) ± 10% (see Figure 4-32 on page 4-123)
– Screws (H)—8.5 N·m (75.23 in-lb) ± 10% (see Figure 4-31 on page 4-121)
– Screw (F)—3.95 N·m (35.0 in-lb) ± 10% ± 10% of torque
– Screws (B)—4.5 N·m (39.8 in-lb) ± 10%

WARNING:
Warning—Alcohol-based cleaners are flammable and toxic to skin, eyes, and respiratory tract. Do
not use near an open flame. Do not use in confined areas. Injury could occur.
• Labels—before you install new labels, clean and let dry the locations where the labels will be
installed, and then install the labels.

NOTE:
Make sure the new label matches the replaced label.
• Head deck panel—before you install the head deck panel, plug the bed in and make sure all
siderail components operate correctly.
• HFB or GCI—if you replaced an HFB and/or a GCI, the bed software versions may not match.
Make sure you update the software as necessary. See the service tool app user guide (205987 or
212326).
4
2. Do the “Function Checks” on page 2-1.

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4.49 Intermediate Siderail and Siderail Switch Cable Assembly—Replacement
Chapter 4: Procedures

4.49 Intermediate Siderail and Siderail Switch Cable Assembly—Replacement

Tools: T20 and T30 Torx® screwdrivers Alcohol-based cleaner
Soft cloth Torque wrench Antistatic strap

REMOVAL

WARNING:
Failure to remove all power from the bed could cause injury or equipment damage.
1. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
2. Raise the siderail to the up and locked position.
Figure 4-33. Intermediate Siderail

3. Remove the screw (A) that attaches the siderail switch cable assembly (B) to the siderail mechanism
(C).
4. Lower the siderail so that you can get access to the siderail switch cable assembly (B) in the siderail
mechanism (C).
5. Remove the tab on the siderail switch cable assembly (B) from its opening in the siderail mechanism
(C).
6. Do as applicable for the bed width:
Wide Width
a. From the bed side of the siderail mechanism (C), pull the siderail switch cable assembly (B)
through the round opening (D) to release the cable assembly from the siderail.
b. If you need to replace the siderail up switch cable only, go to Step 7. Otherwise, to replace the
siderail, continue to Step c.

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 4.49 Intermediate Siderail and Siderail Switch Cable Assembly—Replacement
Chapter 4: Procedures

WARNING:
Warning—As you remove the screws from the siderail, support the siderail so it does not fall.
Otherwise, injury or equipment damage could occur.
c. Remove the four screws (E) that attach the siderail to the upper frame.

NOTE:
On a wide width bed, there is a hook and spacer between the siderail and the upper frame. When
you remove the screws, the hook and spacer may come off of the bracket.
d. Lift and slide the siderail toward the left to remove it from the upper frame.
Standard Width
a. Raise the siderail to the up and locked position.

WARNING:
Warning—As you remove the screws from the siderail, support the siderail so that it does not fall.
Otherwise, injury or equipment damage could occur.
b. Remove the four screws (E) that attach the siderail to the upper frame.
c. Move the siderail away from the bed just enough so that you can guide the siderail switch cable
assembly (B) through the bed side of the round opening (D) in the siderail mechanism (C). Make
sure the cable assembly is fully released from the siderail.

4
d. Lift and slide the siderail toward the left to remove it from the upper frame.
7. If you need to replace the siderail switch cable assembly (B), do as follows:
a. Get access to the MCB. See procedure 4.32 on page 4-71.
b. Make a note of the routing for the siderail switch cable assembly (B) from the siderail to the MCB
(B) (see Figure 4-33 on page 4-126).

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
c. Put on the antistatic strap.
d. Disconnect the siderail switch cable assembly from its connector on the MCB (see “MCB Cable
Connections” on page 4-79):
• Patient-right siderail—P8
• Patient-left siderail—P15
e. Remove the siderail switch cable assembly (B) from the bed (see Figure 4-33 on page 4-126).

REPLACEMENT
1. Do the removal procedure in reverse order.

NOTE:
As you replace the parts, tighten the screws to the amount of torque as follows:
• Screws (E)—8.5 N·m (75.23 in-lb) ± 10% of torque
• Screw (A)—3.95 N·m (35.0 in-lb) ± 10% ± 10% of torque
2. Do the “Function Checks” on page 2-1.

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4.50 Siderail Mount Components—Replacement
Chapter 4: Procedures

4.50 Siderail Mount Components—Replacement

Tools: T10, T20, T25, and T30 Torx® screwdrivers Small flathead screwdriver
Torque wrench Alcohol-based cleaner Soft cloth

SETUP
1. Go to the applicable procedure to remove the siderail, and then lay the siderail on the bed:
• Head siderail—see “Head Siderail and Its Internal Components—Replacement” on page 4-121.
• Intermediate siderail—see “Intermediate Siderail and Siderail Switch Cable Assembly—
Replacement” on page 4-126.

NOTE:
If you replace components for a head siderail while the siderail is installed on the bed, make sure the
head section is flat.

WARNING:
Failure to remove all power from the bed could cause injury or equipment damage.
2. Make sure you have removed all power from the bed (see Procedure 4.29 on page 4-63).
3. Remove the four screw covers (A) and screws (B) from the outside of the siderail (see Figure 4-34 on
page 4-128).
Figure 4-34. Siderail Mount Components

NOTE:
The upper mount cover is shown fully removed from the upper mount weldment for clarity.

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 4.50 Siderail Mount Components—Replacement
Chapter 4: Procedures

4. Pry the upper mount cover (C) open, pull on the cover to release its clamps from the upper mount
weldment (D), and then fully lower the cover to remove it.
5. Remove the siderail mechanism assembly from the siderail.
6. Go to the applicable procedure:
• “Upper Mount Reinforcement—Removal” on page 4-129
• “Siderail Damper, Siderail Up Switch Cable Assembly, Latch Pivot Pin, Latch, Latch Lever, and
Latch Handle—Removal” on page 4-129

Upper Mount Reinforcement—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Pull the upper mount reinforcement (E) off the upper mount weldment (D).

Siderail Damper, Siderail Up Switch Cable Assembly, Latch Pivot Pin, Latch,
Latch Lever, and Latch Handle—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Remove the two screws (I) that attach the center arm cover (J) to the center arm (K), and then
remove the cover.
3. Do as applicable:
• Siderail Damper—

WARNING:
4
Warning—Do not fully remove the lower pivot weldment from the lower mount weldment. To do
so could cause the siderail to fall. Injury or equipment could occur.
a. Remove the screw (F) that attaches the lower pivot weldment (G) to the lower mount
weldment (H). Then, move the lower pivot weldment out just enough to release the
damper (M) from the lower mount weldment.
b. Use the small flathead screwdriver to push the lever down on the slic pin (L) that attaches
the siderail damper (M) to the upper mount weldment (D). Then, remove the pin and
damper from the upper mount weldment.
• Siderail Up Switch Magnet—remove the siderail up switch magnet (N) from the center arm
cover (J).
• Latch Pivot Pin, Latch, Latch Lever, and Latch Handle—remove the two latch pivot pins (O)
from the center arm (K). Then, remove the latch (P), latch lever (Q), and latch handle (R).

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4.50 Siderail Mount Components—Replacement
Chapter 4: Procedures

REPLACEMENT
Do the applicable removal procedure in reverse order. Make sure of these:
• If you are replacing the siderail up switch magnet (N), when you install the magnet, make sure
the marking on the magnet is toward the center arm (K) (see Figure 4-34 on page 4-128).
• The siderail operates correctly.
• As you replace parts, tighten the screws to the amount of torque as follows:
– Screws (B)—8.5 N·m (75.0 in-lb) ± 10%
– Screw (F)—3.95 N·m (35.0 in-lb) ± 10%
– Screws (I)—1.13 N·m (10.0 in-lb) ± 10%

WARNING:
Warning—Alcohol-based cleaners are flammable and toxic to skin, eyes, and respiratory tract. Do
not use near an open flame. Do not use in confined areas. Injury could occur.
• Before you install the new screw covers (A), clean and let dry the locations where the screw
covers are to be installed.

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 4.51 SafeView®+ Alerts Components—Replacement
Chapter 4: Procedures

4.51 SafeView®+ Alerts Components—Replacement

Tools: T25 Torx® screwdriver Phillips head screwdriver
Alcohol-based cleaner Soft cloth Torque wrench

SETUP
1. Raise the head section to approximately 40°.
2. Fully extend the foot section.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
1. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
2. Remove the 10 or 12 screws (A) that attach the SafeView® cover (B) to the bed, and then lay the
cover on the foot end of the bed (see Figure 4-35 on page 4-132).

NOTE:
Standard width beds have 10 screws for the SafeView® cover; wide width beds have 12 screws.
3. Go to the applicable procedure:
• “SafeView®2 Cable—Removal” on page 4-131
• “SafeView®2 Control Board, SafeView®2 Light Board and Cable, SafeView®2 ES Light Board and
Cable—Removal” on page 4-132
• “SafeView® Cover—Removal” on page 4-133

SafeView®2 Cable—Removal
4
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Make a note of the routing and cable tie locations for the SafeView®2 cable (C) to the MCB, and then
remove the cable ties.

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
3. Put on the antistatic strap.
4. Disconnect the SafeView®2 cable (C) from the SafeView®2 control board (D).
5. Remove the SafeView®2 cable (C) from the wire routing assembly (E).
6. Remove the electronics box cover. See “MCB Speaker, SOM, and WiFi Components—Replacement”
on page 4-71.
7. Disconnect the SafeView®2 cable (C) from connector J4 on the MCB.
8. Remove the SafeView®2 cable (C) from the bed.

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4.51 SafeView®+ Alerts Components—Replacement
Chapter 4: Procedures

Figure 4-35. SafeView®+ Alerts

SafeView®2 Control Board, SafeView®2 Light Board and Cable, SafeView®2 ES

Light Board and Cable—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
2. Put on the antistatic strap.
3. Do as applicable for the board you are replacing:
SafeView®2 Control Board
a. Disconnect the SafeView®2 cable (C) from the SafeView®2 control board (D).
b. Remove the screw (F) that attaches the SafeView®2 control board (D) to the SafeView® cover (B).
c. Disconnect the SafeView®2 light board cable (G) and, if installed, the SafeView®2 ES cable (K)
from the SafeView®2 control board (D), and then remove the control board.
SafeView®2 Light Board and SafeView®2 Light Board Cable
a. Remove the screw (F) that attaches the SafeView®2 light board (H) to the SafeView® cover (B).
b. Disconnect the SafeView®2 light board cable (G) from the SafeView®2 control board (D) and the
SafeView®2 light board (H). Then, remove the SafeView®2 light board (H), and if applicable, the
SafeView®2 light board cable (G).

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 4.51 SafeView®+ Alerts Components—Replacement
Chapter 4: Procedures

SafeView®2 ES Light Board and Cable

a. Remove the screw (F) that attaches the SafeView®2 ES light board (J) to the SafeView® cover (B).
b. Disconnect the SafeView® ES cable (K) from the SafeView®2 control board (D) and the
SafeView®2 ES light board (J). Then, remove the SafeView®2 ES light board (J), and if applicable,
the SafeView® ES cable (K).

SafeView® Cover—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
2. Put on the antistatic strap.
3. Remove the two or three screws (F) that attach the SafeView®2 control board (D), the SafeView®2
light board (H), and, if installed, the SafeView® ES light board to the SafeView® cover (B), and then
remove the boards from the cover.
4. Remove the four or five projectors (I) from the SafeView® cover (B).

REPLACEMENT
1. Do the removal procedure in reverse order.
NOTES:
• As you replace the parts, tighten the screws to the amount of torque as follows: 4
– Screws (F)—0.5 to 1.0 N·m (4.4 to 8.8 in-lb)
– Screws (A)—2.3 N·m (20.3 in-lb) ± 10%

WARNING:
Warning—Alcohol-based cleaners are flammable and toxic to skin, eyes, and respiratory tract. Do
not use near an open flame. Do not use in confined areas. Injury could occur.
• SafeView® Cover—before you install new labels, clean and let dry the locations where the
labels will be installed, and then install the labels. Make sure the new labels match the labels
that are on the removed cover.
2. Do the “Function Checks” on page 2-1.

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4.52 Head and Foot Hilow Actuators—Replacement
Chapter 4: Procedures

4.52 Head and Foot Hilow Actuators—Replacement

Tools: T25 Torx® screwdriver 13 mm wrench Antistatic strap
Wire cutters Cable puller (come-along) Needle nose pliers

REMOVAL
1. Get access to the MCB. See Procedure 4.32 on page 4-71.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
2. Make sure you have removed all power from the bed (see Procedure 4.29 on page 4-63).
3. Make a note of the routing and cable tie locations for the applicable foot/head hilow actuator cable.
Then, remove the cable ties.

NOTE:
The head hilow actuator connects to P30 on the MCB, and the foot hilow actuator connects to P31.
4. If the bed has the SideCom® Communication System option, remove the three screws (A) that
attach the SCB enclosure (B) to the bed. Then, move the enclosure just enough so you can get
access to the coil cable clamp (C) (see Figure 4-37 on page 4-136).
Figure 4-36. Head/Foot Hilow Actuator

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 4.52 Head and Foot Hilow Actuators—Replacement
Chapter 4: Procedures

5. Remove the two screws (D) that attach the coil cable clamp (C) to the bed.

CAUTION:
Caution—Failure to wear antistatic strap could cause equipment damage.
6. Put on the antistatic strap.
7. Disconnect the applicable hilow actuator cable from its connector on the MCB:
• Head—P30
• Foot—P31
8. Remove the actuator cable from the bed.
9. Install the cable puller (E) so the hooks (F) catch on the shafts (G) (see Figure 4-37 on page 4-136).

NOTE:
If the Powered Transport System drive box is installed, the cable puller goes on top of the drive box.

WARNING:
Warning—Failure to have the mounting pins loose enough to remove by hand could cause injury or
equipment damage.
10. Tighten the cable puller (E) enough to remove pressure from the mounting pins (H) on the hilow
drive.
11. Remove the rue rings (I) from the pins (H) on both ends of the hilow actuator.
12. As you support the actuator, remove the pins (H) from the actuator. Then, remove the actuator from
the bed.
4
REPLACEMENT
1. Install the motor end of the new actuator into the bed.
2. Refer to your note to route and connect the hilow actuator cable to the MCB.
3. Plug the bed in.
4. Operate the hilow function as necessary to align the shaft end of the actuator with the lift arm on
the bed.
5. Do the removal procedure in reverse order.

NOTE:
As you replace parts, tighten the screws to the amount of torque as follows:
• Screws (A)—4.5 N·m (39.8 in-lb) ± 10%
• Screws (D)—1.8 N·m (15.9 in-lb) ± 10%
6. Calibrate the Bed Articulations. See page 4-62.
7. Do the “Function Checks” on page 2-1.

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4.52 Head and Foot Hilow Actuators—Replacement
Chapter 4: Procedures

Figure 4-37. Cable Puller Installation and Actuator Removal

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 4.53 Head Actuator and Damper—Replacement
Chapter 4: Procedures

4.53 Head Actuator and Damper—Replacement

Tools: T10, T20, and T25 Torx® screwdrivers 4 mm hex wrench
(2) head stop bracket (P/N 202004) Small screwdriver
Needle nose pliers Wire cutters Torque wrench

REMOVAL
1. Remove the headboard.
2. Remove the mattress; go to the applicable procedure:
• “core, pro, and max Mattresses—Removal” on page 4-149
• “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
• “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167

WARNING:
Failure to remove all power from the bed could cause injury or equipment damage.
3. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
4. Do as follows to raise and support the head section:
a. Pull the CPR lever to manually raise the head section weldment (C).
b. Install a head stop bracket on each slide rail (D).
c. Lower the head section until it rests against the head stop bracket.
d. At the foot end of the head deck panel (A), remove the two screws with washers (B) that attach
the panel to the bed (see Figure 4-38 on page 4-138). 4
NOTE:
It may be easier to remove the screws from underneath the head deck panel.
5. Lift the head deck panel (A) at its foot end, and slide the panel off its notches at the head end. Set
the panel aside.

CAUTION:
Caution—Failure to wear an antistatic strap could cause equipment damage.
6. Put on the antistatic strap.
7. If possible, disconnect the head actuator cable (R) from the actuator (F). If the cable can not be
disconnected from the actuator, disconnect the cable from its connector in the head section
channel (G).
8. Remove the screw (H) and drive lug (I) from the CPR disk (J).
9. Disconnect the CPR cable (E) from the CPR disk (J).
10. Loosen the flange nuts (Q) enough so that you can remove the CPR cable (E) from the head section.
11. Remove the rue ring (K) and pin (L) from the rod end of the actuator (F).
12. While you support the actuator (F) and damper (M), remove the rue ring (N) from the pin (O) at the
motor end of the actuator (F). Let the damper hang.
13. While you support the actuator (F), remove the pin (O) from the actuator, and then remove the
actuator from the bed.

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4.53 Head Actuator and Damper—Replacement
Chapter 4: Procedures

14. If you need to replace the damper (M), remove the clamp pin (P) from its foot end, and then remove
the damper from the bed.
Figure 4-38. Head Actuator

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 4.53 Head Actuator and Damper—Replacement
Chapter 4: Procedures

REPLACEMENT
1. Do the removal procedure in reverse order. However, make sure to do these:
• After you install the CPR disk (J), make sure to do this adjustment:
a. Adjust the flange nuts (Q) on the CPR cable (E) until the cable has no slack and the CPR disk
(J) rotates counterclockwise and touches the head section weldment (C).
b. Tighten the flange nuts (Q) and the head deck panel screws (B) to 4.5 N·m (39.8 in-lb) ± 10%
of torque.
c. Tighten the screw (H) to 3.4 N·m (30.1 in-lb) ± 10% of torque.

NOTE:
When you install the actuator, it may be necessary to connect the motor end of the actuator first,
and then extend or retract the actuator to align the rod end with its connecting bracket.
• Before you replace the head deck panel (A), do these checks to make sure the CPR assembly
and head actuator operate correctly:
a. Examine the CPR handles, cable, and CPR components. Make sure the screws are installed
and fully tightened.
b. Install the battery fuse into its cable (see Procedure 4.29 on page 4-63).
c. Raise the head section to its highest position, and the pull one of the CPR controls. Make
sure the head section lowers.
d. Release the CPR control, and make sure that the CPR disk (J) locks correctly.
e.
f.
Adjust the CPR disk (J) as necessary.
Do Step b through Step d on the other side of the bed. 4
g. Press the Head Up control, and make sure the head section rises.
• Tighten the head deck panel screws (B) to 4.5 N·m (39.8 in-lb) ± 10% of torque.
2. Do the “Function Checks” on page 2-1.

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4.54 Thigh, Foot, and Foot Extension Actuators—Replacement
Chapter 4: Procedures

4.54 Thigh, Foot, and Foot Extension Actuators—Replacement

Tools: T25 Torx® screwdriver Antistatic strap Wire cutters
Jack stands (for the foot actuator) Needle nose pliers

SETUP
1. Raise the bed to its highest position.
2. Remove the mattress; go to the applicable procedure:
• “core, pro, and max Mattresses—Removal” on page 4-149
• “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
• “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167
3. Get access to the MCB. See “MCB Speaker, SOM, and WiFi Components—Replacement” on page 4-
71.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
4. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.

CAUTION:
Caution—Failure to wear an antistatic strap could cause equipment damage.
5. Put on the antistatic strap.
6. Disconnect the applicable cable from its connector on the MCB (see Figure 4-11 on page 4-79):

NOTE:
If the actuator cable can be disconnected from the actuator, disconnect the cable from the actuator
instead of the MCB.
• Foot actuator—P32
• Thigh actuator—P33
• Foot Extension actuator—P34
7. Make a note of the routing for the applicable actuator cable from the actuator to the MCB, and then
remove the cable ties that hold the cable on to the bed.
8. Go to the applicable procedure:
• “Thigh Actuator—Removal” on page 4-140
• “Foot Actuator—Removal” on page 4-141
• “Foot Extension Actuator—Removal” on page 4-141

Thigh Actuator—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Remove the rue rings (A) from the pins (B) on both ends of the thigh actuator (C) (see Figure 4-39 on
page 4-141).
3. Support the actuator (C) as you remove the pins (B) from both ends of the actuator, and then
remove the actuator from the bed.

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 4.54 Thigh, Foot, and Foot Extension Actuators—Replacement
Chapter 4: Procedures

Figure 4-39. Thigh and Foot Actuators (bottom view)

Foot Actuator—Removal 4
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.

CAUTION:
Caution—Failure to support the upper frame could cause equipment damage.
2. Install the jack stands close to the foot-end bumpers.
3. Remove the rue rings (D) from the pins (E) on both ends of the foot actuator (F) (see Figure 4-39 on
page 4-141).
4. Support the actuator (F) as you remove the pins (E) from both ends of the actuator, and then
remove the actuator from the bed.

NOTE:
When you replace the foot actuator, make sure it is installed with the motor toward the patient-left side
of the bed.

Foot Extension Actuator—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. At the foot end of the bed, remove the 10 or 12 screws (G) that attach the SafeView® cover (H) to the
sliding foot weldment (I), and then remove the SafeView® cover (see Figure 4-40 on page 4-142).

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4.54 Thigh, Foot, and Foot Extension Actuators—Replacement
Chapter 4: Procedures

NOTE:
Standard width beds have 10 screws for the SafeView® cover; wide width beds have 12 screws.

CAUTION:
Caution—Failure to wear an antistatic strap could cause equipment damage.
3. If the bed has the SafeView® option, do as follows:
a. Put on the antistatic strap.
b. Disconnect the SafeView® cable (J) from the SafeView® control board (K).
Figure 4-40. Foot Extension Actuator (bottom view)

4. Remove the rue rings (L) from the pins (M) on both ends of the foot extension actuator (N).
5. Support the actuator (N) as you remove the pins (M) from both ends of the actuator, and then
remove the actuator from the bed.

REPLACEMENT
1. Do the removal procedure in reverse order.
NOTES:
• When you install an actuator, it may be necessary to connect the motor end of the actuator first,
and then extend or retract the actuator to align the rod end with its connecting bracket.
• Tighten the screws (G) to 2.3 N·m (20.3 in-lb) ± 10% of torque.
2. Do the “Function Checks” on page 2-1.

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 4.55 max Mattress—Pneumatic Assembly and Internal Components Replacement
Chapter 4: Procedures

4.55 max Mattress—Pneumatic Assembly and Internal Components

Replacement
Tools: T10, T20, T25, and T30 Torx® screwdrivers 7 mm socket
Needle nose pliers Wire cutters Torque wrench
Antistatic strap Centrella® service tool (if replacing the blower)

NOTE:
We recommend that whenever you replace the blower assembly, replace the pneumatic box inlet filter
also.
1. Make sure the brake is set.
2. Go to the applicable procedure:
• “Pneumatic Box—Removal” on page 4-144
• “Manifold Cover—Removal” on page 4-146
• “Pneumatic Box Manifold—Removal” on page 4-146
• “ACB—Removal” on page 4-146
• “Blower Assembly—Removal” on page 4-147

Pneumatic Box Inlet Filter—Removal

Remove the two screws (A) that attach the filter housing (B) to the pneumatic box (C), and remove the
filter element (D) (see Figure 4-41 on page 4-143).
Figure 4-41. Pneumatic Box Access (bottom view shown; the junction box (AE) may be on earlier
bed models)
4

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4.55 max Mattress—Pneumatic Assembly and Internal Components Replacement
Chapter 4: Procedures

Pneumatic Box—Removal
1. Remove the mattress. See “core, pro, and max Mattresses—Removal” on page 4-149.
2. Adjust the knee section to level the foot section.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
3. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
4. While you support the foot up/down actuator (G), remove the rue ring (E) and clevis pin (F) at the
foot end of the actuator (see Figure 4-41 on page 4-143).
5. Lift the foot section so it rests against the sleep deck.
6. Get access to the MCB. See “MCB Speaker, SOM, and WiFi Components—Replacement” on page 4-
71.
7. Do as applicable:
Bed with a Junction Box (AE)
a. Disconnect the MCB-ACB junction cable (195598) from P6 on the MCB.
b. Make a note of the MCB-ACB junction cable routing. Then, remove the cable from its routing to
the junction box. Remove cable ties as necessary.
c. Remove the screws (H) and the junction box cover (I).
d. Disconnect the cables from the junction box (AE).
e. Remove the screw (AF) that attaches the junction box (AE) to the bed, then remove the junction
box; it is no longer used.
Bed without a Junction Box
a. Disconnect the ACB-MCB cable (AG) from P6 on the MCB.
b. Make a note of the ACB-MCB cable (AG) routing. Then, remove the ACB-MCB cable from its
routing to the pneumatic box. Remove cable ties as necessary.
8. While you support the foot extension actuator (L), remove the rue ring (J) and clevis pin (K) at the
head end (motor side) of the actuator.

CAUTION:
Make sure you support the pneumatic box when you remove the screws that attach it to the bed. Failure
to support the pneumatic box could cause equipment damage.
9. Remove the screw (M) that attaches the bracket (N) to the bed (see Figure 4-42 on page 4-145).
10. Remove the screws (O) that attach the pneumatic box (C) to the bed.
11. Remove the pneumatic box (C).

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 4.55 max Mattress—Pneumatic Assembly and Internal Components Replacement
Chapter 4: Procedures

Figure 4-42. Pneumatic Box

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4.55 max Mattress—Pneumatic Assembly and Internal Components Replacement
Chapter 4: Procedures

Manifold Cover—Removal
1. Remove the mattress. See“core, pro, and max Mattresses—Removal” on page 4-149.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
2. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
3. Remove the three screws (P) that attach the manifold cover (Q) to the pneumatic box (C) (see Figure
4-42 on page 4-145).

Pneumatic Box Manifold—Removal

1. Remove the pneumatic box from the bed. See “Pneumatic Box—Removal” on page 4-144.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
2. Make sure you have removed all power from the bed (see Procedure 4.29 on page 4-63).
3. Remove the screws (R) that attach the top of the pneumatic box (C) to the bottom of the pneumatic
box (S) (see Figure 4-42 on page 4-145).
4. Remove the four screws (T) that attach the pneumatic box manifold (U) to the bottom of the
pneumatic box (S).
5. Remove the ACB (V). See “ACB—Removal” on page 4-146.
6. Disconnect the return hose (W) and the blower discharge hose (X) from the pneumatic box
manifold (U), and remove the pneumatic box manifold (see Figure 4-42 on page 4-145).

ACB—Removal
1. Remove the pneumatic box from the bed. See “Pneumatic Box—Removal” on page 4-144.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
2. Make sure you have removed all power from the bed (see Procedure 4.29 on page 4-63).

CAUTION:
Caution—Failure to wear an antistatic strap could cause equipment damage.
3. Put on the antistatic strap.
4. Remove the screws (R) that attach the top of the pneumatic box (C) to the bottom of the pneumatic
box (S) (see Figure 4-42 on page 4-145).
5. Disconnect the electrical connections.
6. Make a note of the connections for the sense tubes (AD), and disconnect the sense tubes from the
ACB (V) (see Figure 4-43 on page 4-147).

NOTE:
The tubes connect to the ACB in the same sequence they connect to the manifold.
7. Remove the screw (Y) that attaches the ACB (V) to the pneumatic box (S), and remove the ACB (see
Figure 4-42 on page 4-145).

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 4.55 max Mattress—Pneumatic Assembly and Internal Components Replacement
Chapter 4: Procedures

Figure 4-43. ACB

Blower Assembly—Removal 4
NOTE:
Whenever you replace the blower assembly, replace the pneumatic box inlet filter (see “Pneumatic Box
Inlet Filter—Removal” on page 4-143).
1. Remove the pneumatic box from the bed. See “Pneumatic Box—Removal” on page 4-144.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
2. Make sure you have removed all power from the bed (see Procedure 4.29 on page 4-63).
3. Remove the screws (R) that attach the top of the pneumatic box (C) to the bottom of the pneumatic
box (S) (see Figure 4-42 on page 4-145).
4. Disconnect the electrical connections.
5. Remove the four nuts (Z), and remove the blower assembly (AA).

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4.55 max Mattress—Pneumatic Assembly and Internal Components Replacement
Chapter 4: Procedures

REPLACEMENT
Do the applicable removal procedure in reverse order. Make sure of these:
• As you replace the parts, tighten the screws to the amount of torque as follows:
– Screws (H and Y)—0.60 to 0.80 N·m (5.3 in-lb to 7.08 in-lb)
– Screws (P and T) and nuts (Z)—1.40 N·m (12.39 in-lb) ± 10%
– Screws (M)—3.48 to 4.58 N·m (30.80 in-lb to 40.53 in-lb)
• Blower Assembly—make sure that you do these:
– Replace the pneumatic box inlet filter (D) (see Figure 4-42 on page 4-145).
– Fully connect the thermistor connector (AB) on the blower assembly (AA) to its connector
on the blower cable (AC) (see Figure 4-43 on page 4-147).
– Use your service device to access the Centrella® service tool app, and set the blower usage
hours to zero (see Procedure 4.26 on page 4-60).
• ACB—if you replaced the ACB, the bed software versions may not match. Make sure you update
the software as necessary. See the service tool app user guide (205987 or 212326).
• Bed that had a Junction Box (AE) (see Figure 4-41 on page 4-143)—
a. Refer to your cable routing note, then route the ACB-MCB cable (AG) from the pneumatic
box, along the foot section.
b. Install two cable ties (AH) in the same locations where the MCB-ACB junction cable was
attached to the foot section.
c. Then, route the ACB-MCB cable (AG) along with the other cables to the MCB. Replace cable
ties as necessary.
6. Do the applicable “Function Checks” on page 2-1.

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 4.56 core, pro, and max Mattresses—Removal
Chapter 4: Procedures

4.56 core, pro, and max Mattresses—Removal

NOTE:
For removal of a pro+ mattress, see the applicable section:
• “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
• “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167
Tools: Small screwdriver (for the max mattress, optional)

REMOVAL
1. Adjust the bed to the flat position.
2. Fully extend the foot section.

WARNING:
Warning—Failure to unplug the bed could cause injury or equipment damage.
3. Unplug the bed.
4. Lower the siderails.
5. Disconnect the mattress’s four attachment knobs from the bed frame.
6. If the bed has the max mattress (P7922A), do as follows. Otherwise, go to Step 7.

a. Fold the foot end of the mattress assembly over the head end.
b. Pull up on the heel cover (A) to release it,
and then turn it as necessary to fully
Figure 4-44. Heel Cover 4
disconnect the cover from its opening (see
Figure 4-44 on page 4-149).
c. Pull the cover (A) back toward the sleeve to
get access to the pneumatic box
connection.
d. Disconnect the interface connector
assembly (B) from the pneumatic box.

NOTE:
To disconnect the interface connector assembly,
it may be helpful to insert the small screwdriver
between the connector assembly and its latch
tabs.
Figure 4-45. Manifold Cover
CAUTION:
Caution—Failure to keep the pneumatic box
manifold covered when the interface connector
assembly is disconnected could cause
equipment damage.
e. Pull the manifold cover (C) over the
manifold (D) (see Figure 4-45 on page 4-
149). Keep the manifold covered until you
connect the interface connector assembly.

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4.56 core, pro, and max Mattresses—Removal
Chapter 4: Procedures

7. Remove the mattress from the bed.

REPLACEMENT
1. Do the removal procedure in reverse order.

NOTE:
For a max mattress, make sure of these:
• The latch tabs on both sides of the interface connector assembly (B) are fully connected to the
pneumatic box (see Figure 4-44 on page 4-149). You should hear a click when the latch tabs
connect. After you connect the interface connector assembly, pull on the assembly. If it is easy
to remove, then the latch tabs are not fully connected.
• When you connect the heel cover (A) to the bed, put one side of the cover through the opening
first, and then push down on the other side until the cover connects in its location.
• Make sure the heel cover (A) is correctly sealed without any gaps around its edges. (There is a lip
around the edges of the cover.)
2. Zero the scale:
• Standard (NA) Scale—see “Zero the Standard (NA) Scale with or without Resetting the Bed” on
page 4-13.
• EN 45501 Class Scale (OIML)—see “Zero the EN 45501 Class Scale (OIML) with or without
Resetting the Bed” on page 4-25.
3. Do the applicable “Function Checks” on page 2-1.

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 4.57 max Mattress (P7922A) Components—Replacement
Chapter 4: Procedures

4.57 max Mattress (P7922A) Components—Replacement

Tools: Wire cutters Small screwdriver 12 mm and 13 mm wrenches
Needle nose pliers Isopropyl alcohol (for tube connections)

SETUP

WARNING:
Warning—Failure to unplug the bed could cause injury or equipment damage.
1. Unplug the bed.
2. If you need to replace the interface connector assembly, go to “Interface Connector Assembly—
Removal” on page 4-154. Otherwise, to remove the mattress internal components, go to Step 3.
3. Fully extend the foot section of the bed.
4. Unzip the top cover (A) from the bottom cover (B), and remove the top cover (see figure 4-46 on
page 4-152).
5. Remove the fire barrier (C) from the hook tape that holds the fire barrier on to the head and
seat/foot foam assemblies (D and E), and then remove the fire barrier.

NOTE:
To get access to the internal components of the mattress, you do not need to fully remove the fire
barrier. Pull it down toward the foot end as far as necessary to get access to the replacement part.
6. Disconnect the hook and loop tape that holds the MCM cover (F) on to foam assemblies (D and E).
7. Disconnect the head and seat fill and sense tubes (G, H, I, and J) from the support bladder assembly
(K).
4
NOTE:
The white tubes are for the head section, and the red tubes are for the seat section.
8. Disconnect the hook and loop tape that attaches the turn head and seat plates (L and M) to the
foam assemblies (D and E).
9. Go to the applicable procedure:
• “Support Bladder Assembly—Removal” on page 4-153
• “Head or Seat Turn Plate Rivet—Removal” on page 4-153
• “Head or Seat Turn Assist Bladder and Right-Side Turn Assist Support Plate—Removal” on page
4-153
• “Bottom Cover—Removal” on page 4-155

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4.57 max Mattress (P7922A) Components—Replacement
Chapter 4: Procedures

Figure 4-46. max mattress

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 4.57 max Mattress (P7922A) Components—Replacement
Chapter 4: Procedures

Support Bladder Assembly—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Fold the head end of the mattress assembly over the foot end.
3. Remove the cable ties that attach the MCM tube Figure 4-47. Support Bladder Assembly
connector (N) to the MCM connector bullhorn (O)
and the seat turn plate (M) (see Figure 4-47 on
page 4-153).

4. Remove the MCM tube connector (N) from the MCM connector bullhorn (O), and then remove the
MCM cover from the support bladder assembly (K).
5. Unfold the mattress assembly.
6. Remove all tubes from the straps in the support bladder assembly (K).
7. Use the wire cutters to remove the 12 male snap rivets that attach the support bladder assembly (K)
to the foam assemblies (D and E) (see Figure 4-46 on page 4-152).
4
8. Remove the support bladder assembly (K) from the mattress assembly.

Head or Seat Turn Plate Rivet—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.
2. Do as applicable for the turn plate (L or M) that is to be replaced (see Figure 4-46 on page 4-152):
• Head plate (L)—fold the head end of the foam assembly (D) over the foot end.
• Seat plate (M)—fold the foot end of the foam assembly (E) over the head end.
3. Use the wire cutters to remove the two rivets (P) that attach the bellow of the bottom cover (B) to
the head or seat turn plate (L or M) as necessary.
4. Remove the bottom plate (Q) of the turn plate (L or M) from the bellow in the bottom cover (B).

NOTE:
The female rivet is integral to the top of the turn plate, and the male rivet is installed on the bottom of
the plate.

Head or Seat Turn Assist Bladder and Right-Side Turn Assist Support Plate—
Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.

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4.57 max Mattress (P7922A) Components—Replacement
Chapter 4: Procedures

2. Do as applicable for the turn assist bladder (S or T) that is to be replaced on the head or seat plate (L
or M) (see Figure 4-48 on page 4-154):
• Head plate (L)—fold the head end of the foam assembly over the foot end.
• Seat plate (M)—fold the foot end of the foam assembly over the head end.
3. Disconnect the fill and sense tubes from the bladder (tubes U and V for a right turn bladder (S), or W
and X for a left turn bladder (T)).

NOTE:
The yellow tubes are for the right turn bladder, and the green tubes are for the left turn bladder.
4. Disconnect the hook and loop tape that holds the bladder (S or T) on to the turn plate (L or M) and,
if applicable, right-side turn assist support plate (AL). Then, remove the bladder.

NOTE:
It may be necessary to remove the turn plate from the bellow in the bottom cover. If so, use the wire
cutters to remove the rivets.
Figure 4-48. Turn Assist Bladders

Interface Connector Assembly—Removal

1. Make sure the bed and auxiliary outlet (if installed) are unplugged.
2. Disconnect the mattress attachment knobs from the bed, and then fold the foot end of the
mattress assembly over the head end.
3. Pull up on the heel cover (Y) to release it, and then turn it as necessary to fully disconnect the cover
from its opening (see Figure 4-50 on page 4-155).

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4. Pull the heel cover (Y) back toward the sleeve to get access to the pneumatic box connection.
5. Pull on the latch tabs of the interface connector assembly (Z) to disconnect the assembly from the
pneumatic box.

NOTE:
To disconnect the interface connector assembly, it may be helpful to insert the small screwdriver
between the connector assembly and the latch tabs that are on each side of the assembly.
Figure 4-49. Manifold Cover
CAUTION:
Caution—Failure to keep the pneumatic box
manifold covered when the interface connector
assembly is disconnected could cause equipment
damage.
6. Pull the manifold cover (AA) over the manifold
(AB) (see Figure 4-49 on page 4-155). Keep the
cover over the manifold until you connect the
interface connector assembly.
7. Disconnect all of the tubes from the interface connector assembly (Z), and then remove the
connector assembly (see Figure 4-50 on page 4-155).

Figure 4-50. Interface Connector Assembly and Heel Cover

Bottom Cover—Removal
1. Make sure the bed and auxiliary outlet (if installed) are unplugged and you have done the Setup
steps above.

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2. Remove the interface connector assembly. See “Interface Connector Assembly—Removal” on page
4-154.
3. Turn the mattress assembly so the bottom side is up.
4. Pull the tubes through the sleeve in the bottom cover (B) (see Figure 4-46 on page 4-152).
5. Remove the four rivets (P; two rivets per plate) that hold the bottom cover (B) to the head and seat
turn plates (L and M).
6. Remove the nut (AC) and washer (AD) that attach the mattress attachment knob (AE) to the bottom
cover (B), and then remove the knob from the cover.
7. If the bottom cover (B) has a heel stiffener (AM) installed, do as applicable; otherwise, go to Step 8.
• If the replacement bottom cover has a slit (AN) for the heel stiffener (AM), remove the heel
stiffener from the slit on the inside of the bottom cover. Keep the stiffener.
• If the replacement bottom cover does not have a slit (AN) for the stiffener (AM), you do not
need to remove the stiffener. It can be discarded with the bottom cover (B).
8. Remove the heel cover (Y) as follows (see Figure 4-50 on page 4-155):
a. Remove the four screws (AF) that attach the heel cover (Y) to the mattress bottom cover (B).
b. Remove the bottom cover sleeve from the heel cover (Y).
c. Remove the bottom cover (B) from the mattress assembly.

REPLACEMENT
1. Do the applicable removal procedure in reverse order. As you replace parts, make sure of these:
• Bottom Cover
– The bottom cover sleeve is fully secured between the heel cover (Y) and its fabric support
ring (AG) (see Figure 4-50 on page 4-155).
– When you install the heel cover (Y), tighten the screws (AF) to 0.2 0.45 N·m ± 10% of torque.
• Interface Connector Assembly
– The latch tabs on both sides of the interface connector assembly (Z) are fully connected to
the pneumatic box (see Figure 4-50 on page 4-155). You should hear a click when the latch
tabs connect. After you connect the interface connector assembly, pull on the assembly. If it
is easy to remove, then the latch tabs are not fully connected.
– When you connect the heel cover (Y) to the bed, put one side of the cover through the
opening first, and then push down on the other side until the cover connects in its location.
– Make sure the heel cover (Y) is correctly sealed without any gaps around its edges.

NOTE:
There is a lip around the edges of the heel cover
• Head or Seat Turn Assist Bladder

– When you install a bladder (S or T) on to a turn plate (L or M), the bladder ports on the
head turn plate (L) are toward the foot end, and the bladder ports on the seat turn plate
(M) are toward the head end (see Figure 4-48 on page 4-154).
– The bladder’s hook and loop tape that attaches the bladder (S or T) to the turn plate (L or
M) and, if applicable, right-side turn assist support plate (AL) is as tight as possible.

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 4.57 max Mattress (P7922A) Components—Replacement
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– When you install a turn plate (L or M), only Figure 4-51. Turn Assist Bladder
the bottom plate (Q), right-side turn assist
support plate (AL; if applicable), and the
lower turn bladders (S and T) go inside the
bellow (AH) of the bottom cover (B) (see
Figure 4-51 on page 4-157). Install the
hinge side of the bottom plate into the
bellow first.

• Support Bladder Assembly

– The male and female snap rivets fully connect. If a female snap rivet needs replaced, see
“Replace a Female Snap Rivet for the Support Bladder Assembly” on page 4-158.
– When you install the cable tie that holds Figure 4-52. MCM Connection
the MCM tube connector (N) on to the
MCM connection bullhorn (O), install the
cable tie in front of the first ring (barb)
from the bullhorn end of the tube’s
connector (see Figure 4-52 on page 4-157).
Do not cut the cable tie. Put its end
between the seat/foot foam assembly (E)
and seat turn plate (M).
4
– When you install the cable tie that holds
the MCM tube connector (N) on to the seat
turn plate (M), do not cut the cable tie. Put
its end between the seat/foot foam
assembly (E) and seat turn plate (M).
– For tube routing notes, see “Tube Routing” on page 4-159.

NOTE:
To make the tubes easier to connect, apply a small amount of the Isopropyl alcohol on the inside
of the tube ends.
2. Zero the scale:
• Standard (NA) Scale—see “Zero the Standard (NA) Scale with or without Resetting the Bed” on
page 4-13.
• EN 45501 Class Scale (OIML—see “Zero the EN 45501 Class Scale (OIML) with or without
Resetting the Bed” on page 4-25.
3. Do the “Function Checks” on page 2-1.

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4.57 max Mattress (P7922A) Components—Replacement
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REPLACE A FEMALE SNAP RIVET FOR THE SUPPORT BLADDER ASSEMBLY

NOTE:
Carefully pry a very small section of the anchor plate
(AO) from the foam assembly (D or E) so that you can
get access to the snap rivet retainer.

NOTE:
Pry the anchor plate from the inside center of the plate;
do not pry at the corners. Also, try to minimize the
amount of detachment of the anchor plate from the
foam assembly.

4. Remove the snap rivet retainer (AP) from the

anchor plate (AO).

NOTE:
To remove the snap rivet retainer from the anchor
plate, it may be helpful to use the needle nose pliers
to—
• Push through the top of the rivet to detach the
rivet from anchor plate.
• Pull the retainer out from between the anchor
plate and foam assembly.
5. Remove the snap rivet (AQ) from the snap rivet
retainer (AP), and install a new rivet on the retainer.

6. Install the snap rivet retainer (AP) on the anchor plate (AO), and then press the rivet and retainer
into position on the anchor plate.
NOTE:
When you install the support bladder assembly, as you connect the male snap rivet to the female snap
rivet, push against the female rivet from underneath the foam assembly to help the rivets fully
connect.

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 4.57 max Mattress (P7922A) Components—Replacement
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Tube Routing

Item Tube (see Figure 4-53 on page 4-159)

AI MCM, clear Figure 4-53. Tube Identification
G Head fill, white
H Head sense, white
I Seat sense, red
J Seat fill, red (not shown in the photo)
U Turn assist right fill, yellow
V Turn assist right sense, yellow (not shown in the
photo)
W Turn assist left fill, green
X Turn assist left sense, green
Routing Notes (see the photo above and Figure 4-54 on page 4-160)
• The MCM connector bullhorn gets pulled through the slit in the support bladder assembly (K). An
arrow on the bladder cover identifies the location of the slit.
• Route U, V, W, X, and AI beneath the anchor plate (AJ), and route along the cut out in the foam
assembly (E).
• Route G, H, I, and J above the anchor plate (AJ).
• With AI on the bottom, bundle G, H, J, U, V, W, X, and AI with the ink marks aligned with the hook and
loop tape (AK). When you connect the hook and loop tape, make sure the gap between the tape ends

•
is no more than 0.5" (12.7 mm).
Route G, H, I, and J through strap 2 .
a 4
• Route G, H, and J through strap 3.
• Route G and H through strap 4.
a. Strap 1 shown in Figure 4-54 on page 4-160 is not used.

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4.57 max Mattress (P7922A) Components—Replacement
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Figure 4-54. Tube Routing

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 4.58 pro+ Non-Integrated Mattress (P7924)—Removal
Chapter 4: Procedures

4.58 pro+ Non-Integrated Mattress (P7924)—Removal

Tools: None

REMOVAL
1. Make sure the brake is set.
2. Adjust the bed to the flat position.
3. Fully extend the foot section of the bed.
4. Lower the siderails.

WARNING:
Warning—Failure to unplug the bed and mattress could cause injury or equipment damage.
5. Unplug the bed and mattress.

6. Remove the status indicator from the footboard and attach the
indicator to one of the mattress storage locations.

4
7. Remove the footboard.
8. Remove the mattress cord clamp from the bed power cord.

9. Remove the mattress power cord magnets and power cord from the bed and pull the power cord
to the top of the bed deck.
10. Disconnect the mattress hooks from the head end of the bed.

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4.58 pro+ Non-Integrated Mattress (P7924)—Removal
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WARNING:
Warning—The mattress weighs approximately 50 lb (22.7 kg). Lift and move the mattress with the
mattress handles. Do not twist, and seek assistance when necessary. Failure to do so could cause injury
or equipment damage.
11. Use the mattress handles to remove the mattress from the bed.
REPLACEMENT
1. Lift the pro+ mattress to make sure the mattress power cord is
routed through the strap on the bottom mattress cover.

WARNING:
Warning—The mattress weighs approximately 50 lb (22.7 kg). Lift and move the mattress with the
mattress handles. Do not twist, and seek assistance when necessary. Failure to do so could cause
injury or equipment damage.
2. Use the mattress handles to lift and install the mattress on the
bed. Make sure the logo side is up and at the foot end of the
bed.

WARNING:
Warning—Make sure the mattress is installed correctly and is securely attached to the bed. Failure
to do so could cause the bed not to articulate as intended. Injury or equipment damage could
occur.
3. Attach the mattress hooks to the head end of the bed.

4. Put the bed in this configuration:

• Bed in the highest position
• Knee in the highest position
• Head in the highest position

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5. Route the mattress power cord as follows:

WARNING:
Warning—Failure to route the mattress power cord correctly could cause a tripping hazard and/or
the cord to be pinched during bed functions.
NOTES:
• Do not use cable ties to attach the mattress power
cord to the bed.
• A label on the mattress power cord shows the routing
and the attachment locations for the power cord on to
the bed frame.
• The mattress power cord has magnets installed on the
cord. The power cord is routed along the patient-right
side of the bed to the head end of the bed.

Below is an overall view of the cord routing; the numbered detail views correlate with Step a
through Step e that follow.
Figure 4-55. Mattress Power Cord Routing 4

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4.58 pro+ Non-Integrated Mattress (P7924)—Removal
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a. Route the power cord between the head and seat sections
on the right-side of the bed, inside of the head pivot.

b. Attach one cord magnet to the upper frame, aligned with

the patient restraint bracket.

c. Attach one cord magnet to the upper frame, under the

head section on the triangle bracket.

d. Attach one cord magnet to the lift arm, above the plastic
insert.

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e. Put the bed power cord into the cord clamp that is on the
mattress power cord. Use the knob to tighten the cord
clamp.
Gently pull on the bed power cord to make sure the cord clamp
is attached to the bed power cord.

CAUTION:
Caution—To help prevent equipment damage, make sure the
power cord is routed under the lift arm weldment.
f. Route the power cord under the lift arm weldment and
between the head-end casters.

6. Lift the foot end of the mattress.

7. Align the holes of the foot-end flap with the footboard sockets
in the bed.
8. Align the footboard posts to go through the holes in the
mattress flap, and install the footboard.
4

9. Plug the mattress power cord into AC power.

10. Put the bed in the flat position.

WARNING:
Warning—Keep cords out of the patient area or injury could occur.
11. Make sure that the status indicator cord is not between the installed footboard and bed. Then, put
the status indicator on its mount on the footboard. Make sure to store excess cord away from the
patient area.

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4.58 pro+ Non-Integrated Mattress (P7924)—Removal
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12. Make sure the status indicator is green.

13. Make sure the mattress foot-end flap is secured by the footboard.
14. If applicable, make sure the x-ray sleeve zipper is closed on
both sides of the mattress.

15. Make sure the bed is plugged into AC power.

WARNING:
Warning—Do not allow the mattress to stay in continuous contact with the headboard. This could
impact the scale accuracy and Bed Exit performance which could cause patient injury.
16. Make sure the mattress is not in continuous contact with the headboard.
17. Zero the scale.
• Standard (NA) Scale—see “Zero the Standard (NA) Scale with or without Resetting the Bed”
on page 4-13.
• EN 45501 Class Scale (OIML—see “Zero the EN 45501 Class Scale (OIML) with or without
Resetting the Bed” on page 4-25.
18. If the bed has the Obstacle Detect® System, make sure the mattress power cord does not interfere
with system. See the bed’s IFU (193587).

WARNING:
Warning—Put the power cord in a location where persons will not trip over it, and away from bed
mechanisms. Failure to do so could cause injury or equipment damage.
19. Make sure the power cord is in a location where persons will not trip over it, and away from the bed
mechanisms.
20. Do the applicable Procedure on page 2-1.

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 4.59 pro+ Integrated Mattress (P7923)—Replacement
Chapter 4: Procedures

4.59 pro+ Integrated Mattress (P7923)—Replacement

Tools: None

REMOVAL
1. Make sure the brake is set.
2. Adjust the bed to the flat position.
3. Fully extend the foot section.
4. Lower the siderails.
5. Remove the footboard.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
6. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.

7. Fold one end of the mattress over the other, and disconnect the
integrated mattress cable from the connection cable that is
between the thigh and foot sections of the bed.

4
8. Disconnect the mattress hooks from the head end of the bed.

WARNING:
Warning—The mattress weighs approximately 50 lb (22.7 kg). Lift and move the mattress with the
mattress handles. Do not twist, and seek assistance when necessary. Failure to do so could cause
injury or equipment damage.
9. Use the mattress handles on the bottom of the mattress to remove the mattress from the bed.

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4.59 pro+ Integrated Mattress (P7923)—Replacement
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10. If a pro+ mattress is not going to be installed on the bed for a

length of time, install the connector cover (A). Secure the cover
with the bracket screw (B).

REPLACEMENT

WARNING:
Failure to obey these warnings could cause injury and/or equipment damage:
• Warning—Make sure the mattress is installed correctly and is securely attached to the bed.
Failure to do so could cause the bed not to articulate as intended.
• Warning—Do not allow the mattress to stay in continuous contact with the headboard as this
could impact the scale accuracy and Bed Exit performance which could cause patient injury.
1. Do the removal procedure in reverse order. Make sure that—
• The mattress cable is routed correctly—it is routed between
the seat and thigh sections of the bed, then under the thigh
panel to the frame connection cable on foot cover. Refer to
the routing label on the bed’s thigh panel.

• The holes in the mattress flap are aligned with the footboard
sockets, and when installed, the footboard secures the
mattress flap.

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• If applicable, the x-ray sleeve zipper is closed on both sides

of the mattress.

• The mattress is not in continuous contact with the headboard.

• The Microclimate Management® (MCM) indicator on the GCI
is green when power is supplied to the bed.

2. Zero the scale:

• Standard (NA) Scale—see “Zero the Standard (NA) Scale with or without Resetting the Bed”

•
on page 4-13.
EN 45501 Class Scale (OIML)—see “Zero the EN 45501 Class Scale (OIML) with or without
Resetting the Bed” on page 4-25.
4
3. Do the applicable “Function Checks” on page 2-1.

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4.60 pro+ Integrated Mattress (P7923)—Connection Cable Replacement
Chapter 4: Procedures

4.60 pro+ Integrated Mattress (P7923)—Connection Cable Replacement

Tools: Antistatic strap Wire cutters T25 Torx® screwdriver

REMOVAL
1. Make sure the brake is set.
2. Remove the mattress. See “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167.
3. Raise the bed to the highest position.
4. Raise the head and knee sections to the highest position.

WARNING:
Warning—Failure to unplug the bed could cause injury or equipment damage.
5. Unplug the bed.

6. Between the thigh and foot sections, remove the screw (A) that
attaches the connection cable (B) to the foot cover bracket (C).
7. Remove the cable (B) from the bracket (C).
8. Look at the new cable (B), and make sure it has a connector
cover (D) attached.
9. Put the new cable (B) in position on the bracket (C) with the
cable routing towards the left.

10. Install the screw (A) to attach the cable (B) to the bracket (C).
NOTE:
If the integrated pro+ mattress is not going to be installed after you
replace the cable, install the connector cover on to the cable
connector. Secure the cover with the bracket screw.

11. Remove the old cable from its routing to the MCB, and at the same time, route the new cable.
Remove and replace push mount cable ties as necessary.

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12. Get access to the MCB. See “MCB Speaker, SOM, and WiFi Components—Replacement” on page 4-
71.

CAUTION:
Caution—Failure to wear an antistatic strap could cause equipment damage.
13. Put on the antistatic strap.
14. Disconnect the old cable from P6 on the MCB. Remove the
cable from the bed.
15. Connect the new cable (B) to P6 on the MCB.

16. Install the MCB cover and its two screws.

17. Install the mattress. See “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167.
18. Do the applicable “Function Checks” on page 2-1. 4

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4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components Replacement
Chapter 4: Procedures

4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal

Components Replacement

Tools: T10 and T25 Torx® screwdrivers Phillips head screwdriver Antistatic strap
Wire cutters Screwdriver Cable tie gun
8 mm socket 5 mm wrench

REPLACEMENT
Go to the applicable procedure:
• Blower Intake Hose—page 4-172
• Blower Enclosure—page 4-174
• Blower—page 4-177
• Blower Board— page 4-180

Blower Intake Hose

1. Make sure the brake is set.
2. Plug the bed into AC power.
3. Put the bed in the flat position.
4. Fully extend the foot section of the bed.

WARNING:
Warning—Failure to remove power from the bed and mattress could cause injury or equipment
damage.
5. Unplug the bed.
6. Lower the siderails.
7. At the foot end of the mattress, remove the cable tie closure from the top cover (A) and bottom
cover (B) zipper tabs (see Figure 4-56 on page 4-173).
8. Unzip the top cover (A) from the bottom cover (B).
9. Fold the top cover (A) over the head section of the bed.
10. Remove the mattress attachment plate (C) from the foot end of the bottom cover (B).
11. Unzip the MCM assembly (D) from the bottom cover (B).
12. Remove the blower intake hose (G) from the blower enclosure (F).
13. Remove the blower intake hose (G) from the barb fitting (H).

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 4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components Replacement
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Figure 4-56. Blower Intake Hose

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4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components Replacement
Chapter 4: Procedures

Replacement
1. Do the removal procedure in reverse order. Make sure of these:
• MCM assembly—the MCM assembly is completely zipped to the bottom cover on both sides.
• Blower enclosure—the blower enclosure is secured to the foam by the hook-and-loop
fastener. Make sure there is no fire barrier between the hook-and-loop fastener.

• Air intake hoses—the air intake hoses are inserted into the
cutouts in the foam assembly.

WARNING:
Warning—Make sure the cable tie closure is installed on the top and bottom cover zipper tabs.
Failure to do so could cause injury or equipment damage.
• Cable tie (212042)—to install the cable tie on to the top and bottom cover zipper tabs after
closure. Do not trim the cable tie.
2. Do the applicable “Function Checks” on page 2-1.

Blower Enclosure
1. Make sure the brake is set.
2. Plug the bed into AC power.
3. Put the bed in the flat position.
4. Fully extend the foot section of the bed.
5. Lower the siderails.

WARNING:
Warning—Failure to remove power from the bed could cause injury or equipment damage.
6. Unplug the bed.
7. Remove the footboard from the bed.

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8. Lift the mattress and disconnect the integrated mattress cable

from the cable connector.

9. At the foot end of the mattress, remove the cable tie closure from the top cover (A) and bottom
cover (B) zipper tabs (see Figure 4-57 on page 4-176).
10. Unzip the top cover (A) from the bottom cover (B).
11. Fold the top cover (A) over the head end of the bed.
12. Remove the mattress attachment plate (C) from the foot end of the bottom cover (B).
13. Unzip the MCM assembly (D) from the bottom cover (B).
14. Lift the foot end of the mattress foam assembly (E) and unfasten the hook-and-loop fastener from
the blower enclosure (F).
4
15. Unfasten the MCM assembly (D) from the bottom of the blower enclosure (F).
16. Insert the screwdriver between the MCM assembly connector (G) and blower enclosure (F) and
remove the MCM assembly connector (G) from the blower enclosure (F).
17. On the integrated mattress cable (H), loosen the two screws and disconnect the cable from the
blower enclosure (F).

NOTE:
Use the wrench to hold the stand off nut (only one standoff is accessible) when you loosen the
integrated mattress cable screws.
18. Remove the air intake hoses (I) from the blower enclosure (F).
19. Remove the blower enclosure (F).

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4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components Replacement
Chapter 4: Procedures

Figure 4-57. Blower Enclosure

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 4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components Replacement
Chapter 4: Procedures

Replacement
1. Do the removal procedure in reverse order. Make sure of these:
• MCM assembly—the MCM assembly connector is attached to the blower enclosure. Listen for
a click. Verify it is connected by pulling on the hook-and-loop fastener strap. Then attach the
hook-and-loop fastener strap to the blower enclosure.
• Blower enclosure—the blower enclosure is secured to the foam by the hook-and-loop
fastener. Make sure there is no fire barrier between the hook-and-loop fastener.

• Air intake hoses—the air intake hoses are inserted into

cutouts in the foam assembly.

WARNING:
Warning—Make sure the cable tie closure is installed to the top and bottom cover zipper tabs.
Failure to do so could cause injury or equipment damage.
• Cable tie (212042)—to install the cable tie on to the top and bottom cover zipper tabs after
4
closure. Do not trim the cable tie.
2. Do the applicable “Function Checks” on page 2-1.

Blower
1. Make sure the brake is set.
2. Plug the bed into AC power.
3. Put the bed in the flat position.
4. Fully extend the foot section of the bed.
5. Lower the siderails.

WARNING:
Warning—Failure to remove power from the bed could cause injury or equipment damage.
6. Unplug the bed.
7. Remove the footboard from the bed.
8. At the foot end of the mattress, remove the cable tie closure from the top cover (A) and bottom
cover (B) zipper tabs (see Figure 4-58 on page 4-178).
9. Unzip the top cover (A) from the bottom cover (B).

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Figure 4-58. Blower Access

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10. Fold the top cover (A) over the head end of the bed.
11. Remove the mattress attachment plate (C) from the foot end of the bottom cover (B).
12. Unzip the MCM assembly (D) from the bottom cover (B).
13. Lift the foot end of the foam assembly (E) and unfasten the hook-and-loop fastener from the blower
enclosure (F).
14. Unfasten the MCM assembly (D) from the bottom of the blower enclosure (F).
15. Insert the screwdriver between the MCM assembly connector (G) and the blower enclosure and
remove the MCM assembly connector from the blower enclosure (see Figure 4-59 on page 4-179).
Figure 4-59. Blower Enclosure (bottom view)

16. On the integrated mattress cable (H), loosen the two screws and disconnect the cable from the
blower enclosure.

NOTE:
Use the wrench to hold the stand off nut (only one standoff is accessible) when you loosen the
integrated mattress cable screws.
17. Remove the air intake hoses (I) from the blower enclosure.
18. Remove the air intake hoses (I) from the barb fitting (J; shown in Figure 4-58 on page 4-178).
19. Turn the blower enclosure over and remove the eight screws (K) from the blower enclosure cover (L)
(see Figure 4-59 on page 4-179).

CAUTION:
Caution—Failure to wear an antistatic strap could cause component damage.
20. Put on the antistatic strap.

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4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components Replacement
Chapter 4: Procedures

CAUTION:
Caution—Slowly lift the blower enclosure cover or damage could occur to the blower board
assembly.
21. Lift the blower enclosure cover (L) and disconnect the blower cable from P5 on the blower board
(M).
22. Remove the two screws (N) from the blower (O).
23. Remove the blower (O) from the blower enclosure cover (L).

Replacement
1. Do the removal procedure in reverse order. Make sure of these:
• MCM assembly—the MCM assembly connector is attached to the blower enclosure. Listen for
a click. Verify it is connected by pulling on the hook-and-loop fastener strap. Then attach the
hook-and-loop fastener strap to the blower enclosure.
• Blower enclosure—the blower enclosure is secured to the foam by the hook-and-loop
fastener. Make sure there is no fire barrier between the hook-and-loop fastener.

• Air intake hoses—the air intake hoses are inserted into

cutouts in the foam assembly.

WARNING:
Warning—Make sure the cable tie closure is installed on the top and bottom cover zipper tabs.
Failure to do so could cause injury or equipment damage.
• Cable tie (212042)—to install cable tie on to the top and bottom cover zipper tabs after
closure. Do not trim the cable tie.
2. Do the applicable “Function Checks” on page 2-1.

Blower Board
1. Make sure the brake is set.
2. Plug the bed into AC power.
3. Put the bed in the flat position.
4. Fully extend the foot section of the bed.
5. Lower the siderails.

WARNING:
Warning—Failure to remove power from the bed could cause injury or equipment damage.

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 4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components Replacement
Chapter 4: Procedures

6. Unplug the bed.

7. Remove the footboard from the bed.
8. At the foot end of the mattress, remove the cable tie closure from the top cover (A) and bottom
cover (B) zipper tabs (see Figure 4-60 on page 4-182).
9. Unzip the top cover (A) from the bottom cover (B).
10. Fold the top cover (A) over the head end of the bed.
11. Remove the mattress attachment plate (C) from the foot end of the bottom cover (B).
12. Unzip the MCM assembly (D) from the bottom cover (B).
13. Lift the foot end of the foam assembly (E) and unfasten the hook-and-loop fastener from the blower
enclosure (F).
14. Unfasten the MCM assembly (D) from the bottom of the blower enclosure (F).

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4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components Replacement
Chapter 4: Procedures

Figure 4-60. Blower Board Access

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 4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components Replacement
Chapter 4: Procedures

15. Insert the screwdriver between the MCM assembly connector (G) and the blower enclosure (F) and
remove the MCM assembly connector from the blower enclosure (see Figure 4-61 on page 4-183).
Figure 4-61. Blower Enclosure (bottom view)

4
16. On the integrated mattress cable (H), loosen the two screws and disconnect the cable from the
blower enclosure.

NOTE:
Use the wrench to hold the stand off nut (only one standoff is accessible) when you loosen the
integrated mattress cable screws.
17. Remove the air intake hoses (I) from the blower enclosure (F).
18. Remove the air intake hoses (I) from the barb fitting (J; shown in Figure 4-60 on page 4-182).
19. Turn the blower enclosure (F) over and remove the eight screws (K) from the blower enclosure cover
(L) (see Figure 4-61 on page 4-183).

CAUTION:
Caution—Failure to wear an antistatic strap could cause component damage.
20. Put on the antistatic strap.

CAUTION:
Caution—Slowly lift the blower enclosure cover or damage could occur to the blower board
assembly.
21. Lift the blower enclosure cover (L) and disconnect the blower cable from P5 (shown on page 4-184)
on the blower board (M).

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4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components Replacement
Chapter 4: Procedures

22. Disconnect these cables and hose from the blower board:

Cable P/N Connector Location

208827 J8
208829 J9
209353 P2
Air hose X2
208976 J9

23. Remove four screws (N) from the blower board (M) (see Figure 4-61 on page 4-183).
24. Remove the blower board (M) from the blower enclosure (F).

Replacement
1. Do the removal procedure in reverse order. Make sure of these:
• MCM assembly—the MCM assembly connector is attached to the blower enclosure. Listen for
a click. Verify it is connected by pulling on the hook-and-loop fastener strap. Then attach the
hook-and-loop fastener strap to the blower enclosure.
• Blower enclosure—the blower enclosure is secured to the foam by the hook-and-loop
fastener. Make sure there is no fire barrier between the hook-and-loop fastener.

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 4.61 pro+ Integrated Mattress (P7923)—Blower Enclosure and Internal Components Replacement
Chapter 4: Procedures

• Air intake hoses—the air intake hoses are inserted into

cutouts in the foam assembly.

WARNING:
Warning—Make sure the cable tie closure is installed on the top and bottom cover zipper tabs.
Failure to do so could cause injury or equipment damage.
• Cable tie (212042)—to install cable tie on to the top and bottom cover zipper tabs after
closure. Do not trim the cable tie.
2. Do the “Function Checks” on page 2-1.

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4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement

Tools: Screwdriver 5 mm wrench Cable tie gun

REPLACEMENT
Go to the applicable procedure:
• Integrated mattress cable—page 4-186
• Top cover—page 4-188
• Bottom cover—page 4-189
• MCM assembly—page 4-192
• Air system assembly—page 4-195

Integrated Mattress Cable

1. Make sure the brake is set.
2. Plug the bed into AC power.
3. Put the bed in the flat position.
4. Fully extend the foot section of the bed.
5. Lower the siderails.

WARNING:
Warning—Failure to remove power from the bed could cause injury or equipment damage.
6. Unplug the bed.
7. Remove the footboard from the bed.

8. Fold one end of the mattress over the other, and disconnect the
integrated mattress cable from the connection cable that is between
the thigh and foot sections of the bed.

9. At the foot end of the mattress, remove the cable tie closure from the top cover (A) and bottom
cover (B) zipper tabs (see Figure 4-62 on page 4-187).
10. Unzip the top cover (A) from the bottom cover (B).
11. On the left side of the mattress, unzip the MCM assembly (C) from the bottom cover (B).

12. Put the mattress flat on to the bed, and remove the foot attachment plate (D) from the bottom
cover (B).
13. Fold the foot end of the foam assembly (E) over the head end.

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 4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

Figure 4-62. Mattress Assembly

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4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

14. On the integrated mattress cable (F), loosen the two screws and disconnect the cable from the
blower enclosure (G).

NOTE:
Use the wrench to hold the stand off nut (only one standoff is accessible) when you loosen the
integrated mattress cable screws.
15. From the inside of the mattress, gently pull on the integrated mattress cable (F)
to turn the cable sleeve (H) inside out.

CAUTION:
Caution—Use caution when you cut the cable tie from the mattress cable
sleeve. Failure to do so could damage the bottom cover.
16. Remove the cable tie from the mattress cable sleeve (H).
17. Gently pull the integrated mattress cable (F) through the cable sleeve (H) towards the outside of
the bottom cover (B).

Replacement
1. Pull the integrated mattress cable (F) through the cable sleeve (H) until the
ridges on the overmold are covered by the cable sleeve (H).

2. Set the cable tie gun to medium to high tension.

3. Install the cable tie (209657) between the ridges of the overmold and fabric.

CAUTION:
Caution—The cable tie should not have any sharp edges or equipment damage could occur.
4. Make sure there are no sharp edges on the cable tie.
5. Start at Step 15 and do the removal procedure in reverse order.
6. Make sure the mattress flap is secured by the footboard.

NOTE:
Do not trim the zipper closure cable tie (212042).
7. Do the applicable “Function Checks” on page 2-1.

Top Cover
1. Make sure the brake is set.
2. Adjust the bed to a comfortable working height.
3. Fully extend the foot section of the bed.

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 4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

4. Remove the footboard from the bed.

5. At the foot end of the mattress, remove the cable tie closure from top cover and bottom cover
zipper tabs.
6. Unzip and remove the top cover from the bottom cover.

Replacement

WARNING:
Warning—Make sure the cable tie closure is installed on the top and bottom cover zipper tabs.
Failure to do so could cause injury or equipment damage.
Do the removal procedure in reverse order. Make sure to install the cable tie (212042) on to the top and
bottom cover zipper tabs. Do not trim the cable tie.

Bottom Cover

1. Make sure the brake is set.

2. Put the bed in the flat position.
3. Adjust the bed to a comfortable working height.
4. Fully extend the foot section of the bed.

WARNING:
Warning—Failure to remove power from the bed could cause injury or equipment damage.
5. Unplug the bed.
4
6. Remove the footboard from the bed.
7. Fold one end of the mattress over the other, and disconnect the
integrated mattress cable from the connection cable that is
between the thigh and foot sections of the bed.

8. Put the mattress flat on the bed.

9. At the foot end of the mattress, remove the cable tie closure from the top cover and bottom cover
zipper tabs.
10. Unzip and remove the top cover (C) from the bottom cover (D) (see Figure 4-63 on page 190).
11. Unzip the MCM assembly (E) from the bottom cover (D); do not remove the assembly.
12. Remove the foot attachment plate (F) from the bottom cover (D).
13. Remove the air intake hoses (G) from the two barb fittings (H) on the bottom cover vents (I).

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4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

Figure 4-63. Mattress Bottom Cover

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 4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

14. On the integrated mattress cable (J), loosen the two screws and disconnect the cable from the
blower enclosure (K).

NOTE:
Use the wrench to hold the standoff nut (only one standoff is accessible) when you loosen the
integrated mattress cable screws.
15. From inside the mattress, gently pull on the integrated mattress cable (J) to
turn the cable sleeve (L) inside out. Then remove the cable tie from the cable
sleeve (L).

NOTE:
The integrated mattress cable will need to be disconnected from the blower enclosure and then
pulled through the sleeve on the bottom cover.
16. Pull the integrated mattress cable (J) through the cable sleeve (L) on the
bottom cover (D).

17. Remove the other two attachment plates (F) from the bottom cover (D).
4
WARNING:
Warning—The mattress weighs approximately 50 lb (22.7 kg). Lift and move the mattress with the
mattress handles. Do not twist, and seek assistance when necessary. Failure to do so could cause
injury or equipment damage.
18. Remove the mattress core assembly (M) and the blower enclosure (K) from the bottom cover (D).
19. Remove the four nuts (N) and washers (P) and two hook plates (Q) from the four hook screws (O).
20. Remove the two hooks (R) from the bottom cover (D).

Replacement
1. Align the two hooks (R) on the replacement bottom cover (D) (see Figure 4-63 on page 190).
2. Install the four hook screws (O) on to the two hooks (R) and the bottom cover (D).
3. Install the two hook plates (Q) on to the four hook screws (O).
4. Install the four washers (P) and nuts (P) to attach the four hook screws (O) to the bottom cover.

CAUTION:
Caution—To prevent damage to the x-ray sleeve, gently pull both sides of the bottom cover on to
the mattress core assembly.

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4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

5. Put the MCM assembly (E) and mattress core assembly (M)
into the bottom cover (D).
or
If the bottom cover (D) has an x-ray sleeve, fold the MCM
assembly (E) over the foot end of the mattress core
assembly (M). Carefully pull on each side of the bottom
cover to slide the mattress core assembly under the x-ray
sleeve on the bottom cover.
6. Connect the barb fittings (H) to the air intake hoses (G) on the blower enclosure (K). Make sure the
fittings are fully inserted into the hoses.
7. Start at Step 12 on page 4-189 and do the removal procedure in reverse order. Make sure of these:

CAUTION:
Caution—The cable tie should not have any sharp edges or equipment damage could occur.
• Sleeve cable tie (209657)—to use a cable tie gun to tighten the cable tie around the cable and
bottom cover sleeve. Set the cable tie gun to medium to high tension. Make sure there are not
sharp edges on the cable ties.

WARNING:
Warning—Make sure the cable tie is installed on the top and bottom cover zipper tabs. Failure to
do so could cause injury or equipment damage.
• Cable tie (212042)—to install the cable tie to the top and bottom cover zipper tabs. Do not
trim the cable tie.

• X-ray sleeve—if applicable, make sure the x-ray sleeve zipper is

closed on both sides of the mattress.

MCM Assembly
1. Make sure the brake is set.
2. Adjust the bed to a comfortable working height.
3. Fully extend the foot section of the bed.

WARNING:
Warning—Failure to remove power from the bed could cause injury or equipment damage.
4. Unplug the bed.
5. Remove the footboard from bed.

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 4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

6. At the foot end of the mattress, remove the cable tie closure from the top cover and bottom cover
zipper tabs.
7. Unzip and remove the top cover (C) from the bottom cover (D) (see Figure 4-64 on page 4-194).
8. Unzip the MCM assembly (E) from the bottom cover (C).
9. Remove the attachment plate (F) from the bottom cover (C).
10. Lift the foot end of the mattress and unfasten the MCM assembly (E) from bottom of the blower
enclosure (G).

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4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

Figure 4-64. Mattress Top and Bottom Cover (with X-Ray Sleeve)

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 4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

11. Insert the screwdriver into the clip on the blower enclosure (G) to remove the MCM assembly
connector (H) from the blower enclosure (G).
12. Remove the MCM assembly (E).

Replacement
1. Do the removal procedure in reverse order. Make sure of these:
• MCM assembly—the MCM assembly connector is attached to the blower enclosure. Listen for
a click. Verify it is connected by pulling on the hook-and-loop fastener strap. Then attach the
hook-and-loop fastener strap to the blower enclosure.
• Blower enclosure—the blower enclosure is secured to the foam by the hook-and-loop fastener
and there is no fire barrier between the hook-and-loop fastener.

WARNING:
Warning—Make sure the cable tie closure is installed on the top and bottom cover zipper tabs.
Failure to do so could cause injury or equipment damage.
• Cable tie (212042)—to install the cable tie on to the top and bottom cover zipper tabs. Do not
trim the cable tie.
• X-ray sleeve—if applicable, make sure the x-ray sleeve zipper is
closed on both sides of the mattress.

2. Do the applicable “Function Checks” on page 2-1.

Air System Assembly

1. Make sure the brake is set.
2. Adjust the bed to a comfortable working height.
3. Fully extend the foot section of the bed.

WARNING:
Warning—Failure to remove power from the bed could cause injury or equipment damage.
4. Unplug the bed.
5. Remove the footboard from the bed.
6. At the foot end of the mattress, remove the cable tie closure from the top cover (C) and bottom
cover (D) zipper tabs (see Figure 4-65 on page 4-196).

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4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

Figure 4-65. Air System Assembly

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 4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

7. Unzip and remove the top cover (C) from the bottom cover (D).
8. Unzip the MCM assembly (E) from the bottom cover (D).
9. Remove the attachment plate (F) from the bottom cover (D).
10. Lift the foot end of the mattress and unfasten the MCM assembly (E) from bottom of the blower
enclosure (G).
11. Insert the screwdriver into the clip on the blower enclosure (G) to remove the MCM assembly
connector (H) from the blower enclosure.
12. Remove the MCM assembly (E).
13. Remove the air intake hoses (I) from the two barb fittings (J) in the bottom cover vents (K).
14. Remove the two attachment plates (L) from the bottom cover (D).
15. If your bottom cover has an x-ray sleeve, carefully slide the mattress out from x-ray sleeve.
16. Move the fire barrier (M) to the head end of the mattress.
17. Lift the foam assembly (N) and remove the air system assembly (O).
18. Remove the two attachment plates (L) from the bottom of the air system assembly (O).

Replacement
1. Install the two attachment plates (L) on to the replacement air system assembly (O) (see Figure 4-65
on page 4-196).
2. Install the air system assembly (O) into the foam assembly (N).
3. Install the fire barrier (M) over the air system (O) and foam assembly (N). Make sure the pre-cut holes
in the fire barrier align with the cutouts in the foam assembly. 4
CAUTION:
Caution—If the bottom cover has an x-ray sleeve, to prevent damage to the x-ray sleeve, gently pull
both sides of the bottom cover on to the mattress core assembly.

4. Put the MCM assembly (E) and mattress assembly (M, N,

and O) into the bottom cover (D).
or
If the bottom cover has an x-ray sleeve, set the MCM
assembly (E) aside, and carefully pull on each side of the
bottom cover (D) to slide the mattress assembly (M, N, and
O) under the x-ray sleeve on the bottom cover (D).

NOTE:
Make sure the foam assembly is fully installed at the head-end corners of the bottom cover.
5. Install the two attachment plates (L) on to the bottom cover (D).

NOTE:
If the bottom cover has an x-ray sleeve, make sure the x-ray sleeve lays flat on the mattress core
assembly.
6. Connect the barb fittings (J) to the air intake hoses (I) on the blower enclosure (G). Make sure the
fittings are fully inserted into the hoses.

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4.62 pro+ Integrated Mattress (P7923)—Mattress Components Replacement
Chapter 4: Procedures

7. Start at Step 13 and do the removal procedure in reverse order. Make sure of these:
• Barb fittings—the barb fittings are fully inserted into the intake hoses on the blower enclosure.
• MCM assembly—the MCM assembly connector is attached to the blower enclosure. Listen for
a click. Verify it is connected by pulling on the hook-and-loop fastener strap. Then attach the
hook-and-loop fastener strap to the blower enclosure.

CAUTION:
Caution—The cable tie should not have any sharp edges or equipment damage can occur.
• Sleeve cable tie—use the cable tie gun to tighten the cable tie around the cable and bottom
cover sleeve. Set the cable tie gun to medium to high tension. Make sure there are not sharp
edges on the cable tie.
• Blower enclosure—the blower enclosure is secured to the foam by the hook-and-loop fastener
and there is no fire barrier between the hook-and-loop fastener.

• Air intake hoses—the air intake hoses are inserted into

cutouts in the foam assembly.

• X-ray sleeve—if applicable, make sure the x-ray sleeve

zipper is closed on both sides of the mattress.

WARNING:
Warning—Make sure the cable tie closure is installed on the top and bottom cover zipper tabs.
Failure to do so could cause injury or equipment damage.
• Cable tie (212042)—to install the cable tie on to the top and bottom cover zipper tabs. Do not
trim the cable tie.
8. Do the applicable “Function Checks” on page 2-1.

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 4.63 pro+ Non-Integrated Mattress (P7924) Components—Replacement
Chapter 4: Procedures

4.63 pro+ Non-Integrated Mattress (P7924) Components—Replacement

NOTE:
For replacement procedures for the pro+ non-integrated mattress (P7924), see the pro+ Mattress Service
Manual (209197).

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4.64 Experience Pod® Device Components—Replacement
Chapter 4: Procedures

4.64 Experience Pod® Device Components—Replacement

Tools: 2.5 mm hex wrench Small screwdriver

REMOVAL
1. Make sure the brake is set.

WARNING:
Warning—Failure to unplug the bed could cause injury or equipment damage.
2. Unplug the bed.
3. Disconnect the Experience Pod® Device cable (F) from its port on the power supply (see Figure 4-66
on page 4-201).
4. Do as applicable:
Upper or Lower Pivot Cap—gently pry the cap (A) free from the frame assembly (B) (see Figure 4-
66 on page 4-201).

NOTE:
The bumper plug can be pulled free from the upper pivot cap if necessary.
Pod Housing Assembly
a. Remove the lower pivot cap (A) (see the procedure above) that is closer to the pod housing
assembly (C) to get access to the Experience Pod® Device cable connector (D).
b. Disconnect the cable connector (D).
c. Remove the two screws (E) that attach the pod housing assembly (C) to the frame assembly (B).
d. Pull the top fitting of the pod housing assembly (C) out from the frame assembly (B).
Frame Assembly
a. Remove the pod housing assembly (C) from the frame assembly (B) (see the procedure above).
b. P7926A07—remove the frame retaining ring (G) and pin (H) from underneath the mounting
location on the bed frame.
c. Lift the frame assembly (B) out from its opening on the bed.

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 4.64 Experience Pod® Device Components—Replacement
Chapter 4: Procedures

Figure 4-66. Experience Pod® Device

REPLACEMENT 4
Do the applicable procedure in reverse order. Make sure of these:
• Pod housing assembly (C)—make sure all of its controls operate correctly.
• Pivot cap (A)—the cap is secure in its opening.
• Frame assembly (B)—the frame assembly is secure in its opening.
• P7926A07—the frame retaining ring (G) and clip (H) are securely installed.

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4.65 Patient Helper (P7934A)—Installation
Chapter 4: Procedures

4.65 Patient Helper (P7934A)—Installation

Tools: 10 mm hex wrench

INSTALLATION

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 4.65 Patient Helper (P7934A)—Installation
Chapter 4: Procedures

REMOVAL
Do steps 1 through 7 of the installation procedure in reverse order.

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4.66 Patient Helper (P7936A) Installation
Chapter 4: Procedures

4.66 Patient Helper (P7936A) Installation

Tools: None

INSTALLATION

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 4.66 Patient Helper (P7936A) Installation
Chapter 4: Procedures

REMOVAL
Do steps 1 through 7 of the installation procedure in reverse order.

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4.67 Patient Helper Support (P7928A)—Installation
Chapter 4: Procedures

4.67 Patient Helper Support (P7928A)—Installation

Tools: 10 mm wrench

INSTALLATION

REMOVAL
Do steps 1 through 3 of the installation procedure in reverse order.

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 4.68 Patient Helper Support (P7938A)—Installation
Chapter 4: Procedures

4.68 Patient Helper Support (P7938A)—Installation

Tools: 13 mm wrench

INSTALLATION

REMOVAL
Do steps 1 through 3 of the installation procedure in reverse order.

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4.69 HD Patient Helper Mount (P7939A)—Installation
Chapter 4: Procedures

4.69 HD Patient Helper Mount (P7939A)—Installation

Tools: 9/16" and 5/8" wrenches
NOTES:
• The HD patient helper mount must be installed on the patient helper support (P7938A) before
the support is installed on the bed.
• The patient helper support (P7938A) can fully support the HD patient helper mount.

INSTALLATION

REMOVAL
Do the installation procedure in reverse order.

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 4.70 Traction Frame (P7927A)—Installation
Chapter 4: Procedures

4.70 Traction Frame (P7927A)—Installation

Tools: 5 mm hex wrench

INSTALLATION

REMOVAL
Do steps 1 through 3 of the installation procedure in reverse order.

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4.71 Traction Adapter (P7937A)—Installation
Chapter 4: Procedures

4.71 Traction Adapter (P7937A)—Installation

Tools: T25 Torx® screwdriver

INSTALLATION

REMOVAL
Do steps 3 through 5 of the installation procedure in reverse order.

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 4.72 Line Manager (P7512A)—Installation
Chapter 4: Procedures

4.72 Line Manager (P7512A)—Installation

Tools: 3/4" wrench

INSTALLATION

REMOVAL
Do steps 1 and 2 of the installation procedure in reverse order.

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4.73 Transport Shelf (P7524)—Installation
Chapter 4: Procedures

4.73 Transport Shelf (P7524)—Installation

Tools: 4 mm hex wrench Alcohol-based cleaner Soft cloth

INSTALLATION

REMOVAL
Do steps 1 through 3 of the installation procedure in reverse order.

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 4.74 HR/RR Monitoring Sensor Replacement
Chapter 4: Procedures

4.74 HR/RR Monitoring Sensor Replacement

Tools: None

REMOVAL
NOTE:
The cable routing differs depending on your bed version. If your bed does not have the hole shown in
Step 4, route the cable under the head deck panel.

1. 2. 3.

4. 5.

4
REPLACEMENT
1. Make a note of the activation code on the new HR/RR monitoring sensor, and then do Step 3
through Step 5 of the Removal steps in reverse order.
2. Plug the bed in.
3. Raise the siderails.
4. Lower the bed’s head section.

CAUTION:
Caution—Do not to remove the protective tab from the HR/RR
monitoring sensor until the Heart and Respiration Rate Monitoring
System has been activated through the GCI. To do so could reduce
the life of the sensor.

5. Do as applicable per facility request:

• If the facility does not want to activate the HR/RR Monitoring System at this time, unfold the
head end of the mattress, and connect it to the bed. The replacement is complete.

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4.74 HR/RR Monitoring Sensor Replacement
Chapter 4: Procedures

• If the facility requests that the HR/RR Monitoring System be activated, determine the bed’s
software version (see page 4-59). Then, go to the applicable section:
– Version earlier than 1.30, go to “HR/RR Activation—Software Version 1.29 and Earlier”
on page 4-214.
– Version 1.30 and later, go to “HR/RR Activation—Software Version 1.30 and Later” on
page 4-216.
HR/RR Activation—Software Version 1.29 and Earlier
6. At the GCI, press the HR/RR menu control.

7. Press Enter Activation Code.

8. Enter the code, and then press Enter.

9. Follow the on-screen instructions as noted below, and then

press Exit.

• (1.) Remove the protective tab.

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 4.74 HR/RR Monitoring Sensor Replacement
Chapter 4: Procedures

• (2.) Verify the HR and RR icons show on the Home screen.

10. Unfold the head end of the mattress, and connect it to the bed.
11. Do as follows to make sure the HR/RR Monitoring System operates correctly:
a. Press the HR/RR menu control.

b. Press Yes to show the HR and RR on the Home and Status

screens.

c. The HR and RR screen shows. Press the Home menu

control.
4

d. At the Home screen, make sure dashes show next to the

HR and RR icons.

12. Zero the scale for a new patient (reset the bed):
• Standard (NA) Scale—see “Zero the Standard (NA) Scale with or without Resetting the
Bed” on page 4-13.
• EN 45501 Class Scale (OIML)—see “Zero the EN 45501 Class Scale (OIML) with or without
Resetting the Bed” on page 4-25.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 215

4.74 HR/RR Monitoring Sensor Replacement
Chapter 4: Procedures

e. At the Home screen, make sure dashes no longer show

next to the HR and RR icons.

13. Reset the bed as follows:

a. Unplug the bed.
b. Press and hold the Lockout control (A) until you hear a
beep (approximately 20 seconds). This puts the bed in
Service mode.
c. Press and hold these controls at the same time until you
hear a beep: Foot Up (B), Foot Down (C), and
Trendelenburg (D). The bed should shut down within 5
seconds after you release the controls. Caregiver Control Panel
d. Plug the bed in.
HR/RR Activation—Software Version 1.30 and Later
1. At the GCI, press the HR/RR menu control.

2. Press Activate Licensed Mode.

3. Enter the code, and then press Enter.

4. Follow the on-screen instructions as noted below, and then

press Exit.

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 4.74 HR/RR Monitoring Sensor Replacement
Chapter 4: Procedures

• (1.) Remove the protective tab.

• (2.) Verify the HR and RR icons show on the Home screen.

NOTES:
• “0” may show next to the HR and RR icons for up to 30
seconds. Then, dashes should show.
• The HR/RR values will show by default when a patient
is in the bed. If the facility requests that the values do
not show, see “Turn Off the HR/RR Display—Software
Version 1.30 and Later” on page 4-218.
• After approximately five minutes, the GCI will default
to the Status screen.

5. Unfold the head end of the mattress, and connect it to the bed.
4
6. Reset the bed as follows:
a. Unplug the bed.
b. Press and hold the Lockout control (A) until you hear a
beep (approximately 20 seconds). This puts the bed in
Service mode.
c. Press and hold these controls at the same time until you
hear a beep: Foot Up (B), Foot Down (C), and
Trendelenburg (D). The bed should shut down within 5
seconds after you release the controls. Caregiver Control Panel
d. Plug the bed in.
7. Check the HR/RR in-room alarm as follows:
a. Put the brake/steer pedal in the level position.
b. Make sure the alarm sounds.
NOTE:
The HR/RR Monitoring System uses the same speaker as the Brake Not Set Alert for the in-room
alarm.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 217

4.74 HR/RR Monitoring Sensor Replacement
Chapter 4: Procedures

Turn Off the HR/RR Display—Software Version 1.30 and Later

1. Press the HR/RR menu control.

2. Press Display.

3. Press Yes, and then Accept.

4. Press the Home menu control, and make sure dashes no

longer show next to the HR and RR icons.

4 - 218 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 4.75 Obstacle Detect® System Replacement
Chapter 4: Procedures

4.75 Obstacle Detect® System Replacement

Tools: Antistatic strap Small screwdriver
String, approximately 10’ (305 cm)

SETUP
1. Set the brake.
2. Raise the bed to its highest position.

WARNING:
Warning—Failure to remove all power from the bed could cause injury or equipment damage.
3. Do the Removal steps of Procedure 4.29 on page 4-63 to remove all power from the bed.
4. If you are replacing foot-end components or an Obstacle Detect® cable, remove the foot base cover
(A) (see Figure 4-67 on page 4-219).

NOTE:
To remove the cover, pull the lower edge of the cover outward while you lift the cover up.
Figure 4-67. Obstacle Detect® System

CAUTION:
Caution—Failure to wear an antistatic strap could cause component damage.
5. Put on the antistatic strap.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 219

4.75 Obstacle Detect® System Replacement
Chapter 4: Procedures

6. Go to the applicable section:

• “Sensor Mount or P.C. Board—Removal” on page 4-220
• “Head-End or Foot-End Cable—Removal” on page 4-220

Sensor Mount or P.C. Board—Removal

1. Disconnect the Obstacle Detect® cable(s) from the P.C board (B) on the sensor mount (C or D).

NOTE:
The patient-left, foot-end sensor mount has two cables connected to the mount.
2. Remove the P.C. board (B) from the sensor mount (C or D).
3. Sensor mount—manually squeeze and pull (or use the small screwdriver to pry) the sensor mount
(C or D) out from the bed frame.

Head-End or Foot-End Cable—Removal

Head-End Cable
a. Disconnect the head-end cable (E) from connector P6 on the BCB (F).
b. Disconnect the head-end cable (E) from the P.C, board (B) on both head-end sensor mounts (D)
and foot-left, sensor mount (C).
c. Tape the string to the foot-left connector on the head-end cable (A). (This will help when you
need to route the cable from the head end to the foot end.)
d. From the head end of the patient-left base tube, pull the head-end cable (A) with string out
from the tube.
e. Remove the head-end cable (A) from the bed.
Foot-End Cable
a. Disconnect the foot-end cable (G) from the P.C. board (B) on each foot-end sensor mount (C).
b. Remove the foot-end cable (G) from the T-slots (H) in foot-end cross channel.

REPLACEMENT

CAUTION:
Caution—Failure to wear an antistatic strap could cause component damage.
1. Put on the antistatic strap.
2. Do the removal procedure in reverse order.
3. Do the “Function Checks” on page 2-1.

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 4.76 WatchCare® Incontinence Management System—Component Replacement
Chapter 4: Procedures

4.76 WatchCare® Incontinence Management System—Component

Replacement
Tools: Wire cutters Alcohol-based cleaner Soft cloth
Antistatic strap T25 Torx® short and regular screwdrivers
Needle nose pliers Dry smart pad

SETUP
1. Make sure the brake is set.
2. Remove the mattress; go to the applicable procedure:
• “core, pro, and max Mattresses—Removal” on page 4-149
• “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
• “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167
3. Raise the bed to its highest position.
4. Go to the applicable procedure:
• “Removal—Reader and Power Cable” on page 4-221
• “Removal and Replacement—Antenna” on page 4-226

Removal—Reader and Power Cable

CAUTION:
Caution—During this procedure, you will be working with P.C. boards. To prevent damage to the P.C.
4
boards, wear an antistatic strap.
1. Raise the siderails.
2. Raise the head section to its highest position.
3. Raise the knee section to its highest position.

WARNING:
Warning—Failure to unplug the bed could cause injury or equipment damage.
4. Unplug the bed.
5. Remove the two screws that attach the MCB cover
to the MCB chassis, and remove the cover.

6. Make sure you have the antistatic strap on.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 221

4.76 WatchCare® Incontinence Management System—Component Replacement
Chapter 4: Procedures

WARNING:
Warning—Failure to disconnect the BCB/MCB power cable from the MCB could cause injury or
equipment damage.
7. Disconnect the BCB/MCB power cable from P27 on
the MCB.

NOTE:
It could take up to 5 minutes for the MCB to power
down.
8. Make sure all power is removed from the bed. Then
disconnect the power cable from J7 on the MCB.

9. Free the WatchCare® power cable from its routing to the reader.
10. Near the reader, remove the white cable tie that
holds the WatchCare® power cable with the other
cables on to the bed.

11. Do as applicable for your replacement part:

Reader
a. Remove the two screws that attach the reader
to the bed. Then, remove the reader with
power cable from the bed.

b. Remove the heat shrinks from the antenna

cable connections.

c. Disconnect the antenna-reader cables from the antenna cables.

d. Connect the antenna cables to the antenna-reader cables that are attached to the new reader.

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 4.76 WatchCare® Incontinence Management System—Component Replacement
Chapter 4: Procedures

e. Put the insulated tape over the cable connections.

f. Go to “Replacement—Reader and Power Cable” on page 4-224.
Power Cable

CAUTION:
To prevent equipment damage, obey the cautions below:
• Caution—The antennas are attached to the reader. When you remove the reader, set it in a
safe location on the bed so that the reader and its antenna connections do not get
damaged.
• Caution—The coaxial cable connections on the outside of the reader are fragile and
should not be flexed or kinked. Be careful when you remove and replace the reader. Poor
or no system performance could occur if the coaxial cable connections are damaged.
a. Be careful with the reader and its antenna
connections as you remove the two screws that
attach the reader to the bed.

b. Set the reader in a safe location on the bed.

c. Remove the six screws from the bottom cover
of the reader.
4
d. Make sure you have the antistatic strap on.
e. Remove the P.C. board from the reader.
f. Remove the gasket from around the cables.

g. Disconnect the power cable from J1 on the P.C.

board, and remove the power cable from the
bed.
h. Connect the new power cable to J1 on the P.C.
board.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 223

4.76 WatchCare® Incontinence Management System—Component Replacement
Chapter 4: Procedures

i. Install the gasket around the cables. Make sure

of these:
• The power cable is through the large hole
in the gasket.
• The rimmed side of the gasket is away from
the P.C. board.

j. Install the P.C. board in the reader.

k. Install the cover on to the reader.
l. Install the six screws to attach the reader
covers.
m. Go to “Replacement—Reader and Power
Cable” on page 4-224.

Replacement—Reader and Power Cable

1. Put the reader in its location on the bed, and install
the two screws to attach the reader to the bed.

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 4.76 WatchCare® Incontinence Management System—Component Replacement
Chapter 4: Procedures

2. Install a cable tie to include the power cable with

the cable bundle by the black cable tie. Make sure
of these:
• The power cable is underneath the antenna
cables.
• The cable tie is less than a 1/2" (12.7 mm) from
the black cable tie.

3. Route the WatchCare® power cable from the reader to the MCB. Make sure to put the power cable
in the cable retainers with the existing cables.

CAUTION:
Caution—Do not connect the WatchCare® power cable to the MCB while there is power (AC or
battery) to the bed. To do so will cause damage to the SOM.
4. Make sure—
• The bed is unplugged.
•
•
The BCB/MCB power cable is disconnected from the MCB.
The MCB has had time to power down. 4
• You have the antistatic strap on.
5. Connect the WatchCare® power cable to J7 on the
MCB.
6. Connect the BCB/MCB power cable to P27 on the
MCB.

7. Install the MCB cover and its two screws to attach

the cover to the MCB chassis.

8. Go to “Final Steps” on page 4-227.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 225

4.76 WatchCare® Incontinence Management System—Component Replacement
Chapter 4: Procedures

Removal and Replacement—Antenna

WARNING:
To prevent injury and/or equipment damage, obey these warnings throughout the procedure:
• Warning—During this procedure, you will need to use an alcohol-based cleaner. Such cleaners
are flammable and toxic to skin, eyes, and respiratory tract. Do not use the cleaner near an
open flame or in confined areas.
• Warning—Failure to unplug the bed could cause injury or equipment damage.
1. Unplug the bed.
2. Lower the siderails.
3. So that the new antenna will be installed correctly, make a mark to clearly identify the antenna
location on the bed. Also, make a note of these:
• The antenna’s orientation
• The indicator color on the antenna’s cable.
NOTES:
• The antenna cable lengths are different. The indicator color on the cable will help to make
sure the new antenna is correct for its location.
• The location and orientation of the antenna are very important for the operation of the
system.

4. Remove the antenna from the sleep deck, and set

the antenna aside.

5. Use the alcohol-based cleaner to clean the area where the antenna was removed. Let the area dry.

CAUTION:
Caution—The location of each antenna is critical to the performance of the antenna. Make sure to
install the new antenna in the correct orientation and location. Otherwise, the antenna may not
operate as intended.
6. Remove the adhesive covering from the gasket on the bottom of the new antenna, and then install
the antenna in the correct orientation and location on the sleep deck. Firmly press the antenna into
position for 10 seconds with approximately 75 lb (34 kg) of force.

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 4.76 WatchCare® Incontinence Management System—Component Replacement
Chapter 4: Procedures

7. Remove the two screws and washers that attach

the seat pan to the frame.

8. Slide the seat pan toward the foot end of the bed, but do not remove the seat pan. Lift the pan and
let it rest against the head section.
9. Follow the routing of the old antenna cable to the reader, and then use the same routing for the
new antenna cable. Remove and install cable ties as necessary.
NOTE:
For a head section antenna, loosely secure the new
cable tie on the patient-right side of the weigh frame
tube to allow cable movement.

10. At the antenna-reader cable to antenna cable

connection, remove the heat shrink or insulated
tape.
4

11. Disconnect the antenna-reader cable from the antenna cable.

12. Connect the antenna cable to the antenna-reader cable.
13. Put insulated tape over the cable connection.
14. Lower the seat pan, and install the two washers and screws to attach the seat pan to the frame.
15. Go to “Final Steps” on page 4-227.
FINAL STEPS
1. Install the mattress; go to the applicable procedure:
• “core, pro, and max Mattresses—Removal” on page 4-149
• “pro+ Non-Integrated Mattress (P7924)—Removal” on page 4-161
• “pro+ Integrated Mattress (P7923)—Replacement” on page 4-167
2. Make sure any WatchCare® smart pads are at least 2 feet (61 cm) from the bed, and then plug the
bed in.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 227

4.76 WatchCare® Incontinence Management System—Component Replacement
Chapter 4: Procedures

3. At the indicator light, make sure the white light

comes on solid. This could take up to 2 minutes. If
the white light does not come on, check the cable
connections. (For more information about the
indicator light, see the WatchCare® Incontinence
Management System User and Service Manual
(196414).)
4. Put a dry smart pad on the bed in the correct
location and orientation (see the WatchCare®
Incontinence Management System User and Service
Manual (196414)), and make sure you hear a beep
and the indicator light is solid green. This could
take up to 10 seconds.

5. Do the “Function Checks” on page 2-1. As you operate the bed’s articulation functions, make sure
the cables are not in a location where they could get damaged or pinched.

4 - 228 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Lubrication Requirements
Chapter 4: Procedures

4.77 Label Replacement

NOTE:
Replace a label if it can not be read or if it is not fully bonded to its location.
Tools: Alcohol-based cleaner Soft cloth
1. Remove the label.

WARNING:
Warning—Alcohol-based cleaners are flammable and toxic to skin, eyes, and respiratory tract. Do not
use near an open flame. Do not use in confined areas. Injury could occur.

CAUTION:
Caution—Failure to clean the label location thoroughly could prevent the label from bonding correctly.
2. Clean the area where the label was removed, and let the area dry.
3. Install the new label in the location where the original label was removed. Make sure the label has
fully bonded to its location.

4.78 Rental Shipping and Handling

Refer to the Truck Transport Procedure Using Universal Transport Brackets Work Instruction (QS12114).

Centrella® Smart+ Bed Service Manual (193588 REV 12) 4 - 229

Lubrication Requirements
Chapter 4: Procedures

NOTES:

4 - 230 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Chapter 5
Parts List
ORDER SERVICE PARTS
Use the parts lists in this manual to identify the necessary part number(s). Find the product number and
serial number on the product identification label (A) (see figure 5-1 on page 5-32).

NOTE:
For service parts for the pro+ non-integrated mattress (P7924), see the pro+ Mattress Service Manual
(209197).
Figure 5-1. Product Identification Label Location

Contact Hill-Rom Technical Support. You will be requested to supply this data:
• Customer account number
•
•
•
Purchase order number
Product number
Serial number
5
• Part number(s)
To promptly order parts, request part prices and availability, or follow up on a service order, use this Hill-
Rom fax number:
812-934-8472
Terms:
• Net 30 days
• F.O.B. Batesville, IN
• Prepaid shipping charges added to invoice
• All orders shipped by ground transportation unless specified
Address all inquiries to:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5-1

Exchange Policy
Chapter 5: Parts List

ATTN TECHNICAL SUPPORT—PARTS

HILL-ROM, INC.
1069 STATE ROUTE 46 E
BATESVILLE IN 47006-9167
Address all return goods to:
ATTN SERVICE STORES
RITTER PLANT EAST END DOOR R33
HILL-ROM, INC.
COUNTY ROAD 300E
BATESVILLE IN 47006-9167

NOTE:
To eliminate possible delays or incorrect billings, do not return any items without a Return Material
Authorization (RMA) number. When a return is requested, an RMA packet is included with each order.
This packet includes an RMA number, instructions, and a shipping label. If an RMA number is not
available, contact Hill-Rom Technical Support.

EXCHANGE POLICY
The policies that follow are for in-warranty and out-of-warranty exchanges from Hill-Rom.

IN-WARRANTY EXCHANGES
In some cases, Hill-Rom will request that parts/products be returned for inspection. When this occurs,
you are expected to return parts/products within 30 days of receipt of the exchange part. If you fail to
return the inoperative parts/products within the 30 day period, Hill-Rom will invoice your facility for the
full selling price of the parts/products.

NOTE:
The preceding billing procedure is only for parts/products that Hill-Rom requests to be returned.
In some cases, the invoice accompanying the parts will show the full selling price (only for internal use at
Hill-Rom). Do not confuse this price with your price.
Do not return any parts without an RMA number. When parts/products have been requested to be
returned, Hill-Rom will include an RMA packet with the parts/products shipment. If an RMA number is
not available, contact Hill-Rom Technical Support.

OUT-OF-WARRANTY EXCHANGES
You are expected to return the inoperative parts/products within 30 days of receipt of the exchange
part. Hill-Rom will include an RMA packet with the parts/products shipment. If an RMA number is not
available, contact Hill-Rom Technical Support. Hill-Rom will invoice your facility for the full selling price
of the parts/products. Upon return of the inoperative parts/products, Hill-Rom will issue a credit to your
facility for the difference between the exchange price and the full selling price of the
parts/products.

5-2 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Limited Warranty
Chapter 5: Parts List

LIMITED WARRANTY

HILL-ROM COMPANY, INC.

CENTRELLA® CORE, CENTRELLA® PRO, CENTRELLA® PRO+, and CENTRELLA® MAX
MATTRESS LIMITED WARRANTY
Hill-Rom Company, Inc. (Hill-Rom) has a long tradition of providing superior products and service to our customers. Our
goal is “Total Customer Satisfaction”. In that spirit, Hill-Rom is proud to offer the following warranty.
SPECIFIC WARRANTY
Centrella® Core Mattress
Hill-Rom warrants to the original purchaser that the following mattress components of its Centrella® core mattress shall
be free from defects in material and workmanship from the date of delivery as set forth below:
• Internal Components = Five (5) Years
• Top Cover, Fire Barrier, Bottom Cover = Two (2) Years
Centrella® Pro Mattress
Hill-Rom warrants to the original purchaser that the following mattress components of its Centrella® pro mattress shall be
free from defects in material and workmanship from date of delivery as set forth below:
• Internal Components = Five (5) Years
• Top Cover, Fire Barrier, Bottom Cover = Two (2) Years

Centrella® Pro+ Mattress

Hill‐Rom warrants to the original purchaser that the following mattress components of its Centrella® pro+ mattress
shall be free from defects in material and workmanship from date of delivery as set forth below:
• Internal Components = Five (5) Years
• Blower Unit (including associated parts) = One (1) Year
• Top Cover, Fire Barrier, Bottom Cover = One (1) Year

Centrella® Max Mattress

Hill-Rom warrants to the original purchaser that the following mattress components of its Centrella® max mattress shall
be free from defects in material and workmanship from date of delivery as set forth below:

5
• Internal Components, Fire Barrier, Bottom Cover = Two (2) Years
• Top Cover, Blower Unit (including compressors, valves, printed circuit boards) = One (1) Year

Hill-Rom's obligation under this warranty is expressly limited to supplying replacement parts and/or service for, or
replacing, at its option, any product which is, in the sole discretion of Hill-Rom, found to be defective. The purchaser is
hereby advised that some fabric will stretch, and all foam will lose some of its resiliency during its life. This is normal and is
not included in this or any other warranty applicable to this product. This warranty is void if the manufacturer's tag is
removed.
TO OBTAIN PARTS AND SERVICE
Call Hill-Rom Technical Support at (800) 445-3720 (US) or (800) 267-2337 (Canada). Outside the United States and Canada,
call your authorized Hill-Rom distributor. In order to expedite service, please provide: customer identification number,
product model number, serial number, and description of problem.
PARTS AVAILABILITY POLICY
Hill-Rom will use commercially reasonable efforts to offer parts for new mattresses for five (5) years from the date of sale.
If original component parts and assemblies are no longer available, functional equivalents will be substituted in Hill-
Rom’s sole discretion.
ANY INSTALLATION, MAINTENANCE, REPAIR, SERVICE, RELOCATION, OR ALTERATION TO OR OF, OR OTHER
TAMPERING WITH, THE PRODUCTS PERFORMED BY ANY PERSON OR ENTITY OTHER THAN HILL-ROM AND OTHER
THAN FACILITY-AUTHORIZED, PROPERLY TRAINED PERSONNEL WITHOUT HILL-ROM’S PRIOR WRITTEN
APPROVAL, OR ANY USE OF REPLACEMENT PARTS NOT SUPPLIED BY HILL-ROM, SHALL IMMEDIATELY VOID AND

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5-3

Limited Warranty
Chapter 5: Parts List

CANCEL ALL WARRANTIES WITH RESPECT TO THE AFFECTED PRODUCTS. THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OF PURPOSE. HILL-ROM’S
OBLIGATION UNDER THESE WARRANTIES SHALL NOT INCLUDE ANY LIABILITY FOR LOSS OF PROFITS, DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES OR DELAYS.
Some states, provinces, or countries do not allow the exclusion or limitation of incidental or consequential damages, so
the above exclusion or limitation may not apply. The foregoing is Hill-Rom's only obligation and purchaser's only remedy
for a breach of this warranty. This warranty does not apply to defects or damage arising from negligence, misuse or
abuse, including without limitation, improper handling or cleaning inconsistent with the manufacturer's instructions.
This warranty cannot be modified by any employee or representative of Hill-Rom or an agent thereof except in writing
signed by an officer of Hill-Rom.
203639 REV 2 November 2020
Hill-Rom Company, Inc., 1069 State Route 46 E, Batesville, IN 47006-9167

HILL-ROM COMPANY, INC.

LIMITED WARRANTY
Hill-Rom Company, Inc. (Hill-Rom) has a long tradition of providing superior products and service to our
customers. Our goal is “Total Customer Satisfaction”. In that spirit, Hill-Rom is proud to offer the following
warranty.
GENERAL WARRANTY (APPLICABLE UNLESS A SPECIFIC WARRANTY IS LISTED)
Hill-Rom warrants to the original purchaser that its products and replacement parts shall be free from defects
in material and workmanship for a period of one (1) year from date of delivery. Hill-Rom’s obligation under
this warranty is expressly limited to supplying replacement parts and/or service for, or replacing, at its option,
any product which is, in the sole discretion of Hill-Rom, found to be defective. In addition to the foregoing
one year warranty, Hill-Rom warrants to the original purchaser that the frame and welds on its products will
be free from structural defects for the life of the product. Any product upgrade or modification initiated by
Hill-Rom does not affect the original product warranty.
SPECIFIC WARRANTIES
MATTRESS WARRANTIES
Hill-Rom warrants to the original purchaser that its mattress product shall be free from defects in material
and workmanship for a period of two (2) years from date of delivery. However, electro mechanical mattress
components (compressors, valves, printed circuit boards, hoses, and couplers) are covered by the general
one (1) year warranty.
EXPENDABLES WARRANTIES
A sixty (60) day limited warranty from date of delivery applies to expendable parts such as cushions,
coverlets, software diskettes, locator badge batteries, dome light incandescent bulbs, overhead fluorescent
tubes, heating elements, temperature probes, filter sheets, and microspheres. This warranty is limited to
replacement of the parts covered.
TO OBTAIN PARTS AND SERVICE
In the United States, call Hill-Rom Technical Support Department at (800) 445-3720, Monday through Friday.
In Canada, call Hill-Rom Technical Support Department at (800) 267-2337, Monday through Friday. Outside
the United States and Canada, call your authorized Hill-Rom Distributor. In order to expedite service, we
request you furnish the following information: customer identification number, product model number,
serial number, and description of problem. A qualified specialist will provide, via telephone (United States
and Canada), or FAX (Outside the United States and Canada), troubleshooting assistance for facility personnel
and provide necessary parts to make repairs. If troubleshooting determines the need for on-site technical
service, a qualified service representative will be dispatched. Replacement of non-technical items will be the
responsibility of the customer. If requested by Hill-Rom, products or parts for which a warranty claim is made
shall be returned prepaid to Hill-Rom’s factory.
OUT OF WARRANTY EXCHANGE POLICY
After the expiration of the original warranty, upon request, Hill-Rom will ship as a replacement, components
such as selected: motors and printed circuit boards, for like units returned to Hill-Rom by the original
purchaser at a substantial savings. Please call Hill-Rom Technical Support Department for current pricing.

5-4 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Limited Warranty
Chapter 5: Parts List

PARTS AVAILABILITY POLICY

Hill-Rom will offer parts for new and remanufactured products for ten (10) years from date of sale; for
communications products for five (5) years from date of sale.
Note: Some original component parts and assemblies may not be available; functional equivalents may be
substituted.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES
AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS OF PURPOSE. HILL-ROM’S OBLIGATION UNDER THESE WARRANTIES
SHALL NOT INCLUDE ANY LIABILITY FOR LOSS OF PROFITS, DIRECT, INDIRECT OR CONSEQUENTIAL
DAMAGES OR DELAYS. Some states, provinces, or countries do not allow the exclusion or limitation of
incidental or consequential damages, so the above exclusion or limitation may not apply. Any improper or
negligent use, any alterations or repairs not in accordance with Hill-Rom’s manuals or performed by others in
such manner as in Hill-Rom’s sole judgment affects the product materially and adversely, shall void these
warranties. These warranties do not cover failures due to misuse, abuse, neglect, or lack of routine
maintenance. No employee or representative of Hill-Rom is authorized to change these warranties in any way
or grant any other warranty unless in writing and signed by a Hill-Rom officer. These warranties provide
specific legal rights; but, there may be other available rights, which vary from state to state, province to
province, or country to country.
ADM004 REV 4 July 2010
Hill-Rom Company, Inc., 1069 State Route 46 E, Batesville, IN 47006-9167

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5-5

Limited Warranty
Chapter 5: Parts List

NOTES:

5-6 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Recommended Spare Parts
Chapter 5: Parts List

RECOMMENDED SPARE PARTS

This is a recommended spare parts list to service five or more units:

Part Number Quantity Description

199077 2 CASTER, BRAKE
199159 2 CASTER, STEER
202180 1 CASTER, BRAKE, 125MM, ESD
6342201 1 POWER CORD a

19579201 1 BASE COVER FOOT, RHS (P7900A0/P7900B0)

19579202 1 BASE COVER FOOT, LHS (P7900A0/P7900B0)
208107 1 FOOT END COVER (P7900B1/NEWER)
47219 2 BUMPER
20570001 1 WELDMENT, WIREFORM, DRAINAGE LH
20570002 1 WELDMENT, WIREFORM, DRAINAGE RH
193626 1 ACTUATOR, HI-LO
198860 1 ASSEMBLY, NIGHT LIGHT
169105 or 1 LOAD BEAM, HD
16910501 1 LOAD BEAM, HD (OIML)
137757 or 1 LOAD BEAM, FT
13775701 1 LOAD BEAM, FT (OIML)
191096 1 ACTUATOR, HEAD
194955 1 DAMPER, HEAD SECTION
193627 1 ACTUATOR, THIGH
193629 1 ACTUATOR, FOOT EXTENSION
193628 1 ACTUATOR, FOOT

5
20760502 1 CONTROL PANEL, PATIENT RIGHT
20760501 1 CONTROL PANEL, PATIENT LEFT
4840501 2 BATTERY, LEAD ACID
34512P 1 DUMMY PLUG
210881 1 CENTRELLA® SERVICE TOOL KIT
a. For other power cord types, see “Electronic Module (P7900B1 and Newer) (Sheet 2 of 4)” on page 5-72.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5-7

Base Module (P7900A0 and P7900B0)—Shroud and Bumper (Sheet 1 of 4)
Chapter 5: Parts List

BASE MODULE (P7900A0 AND P7900B0)—SHROUD AND BUMPER (SHEET 1 OF

4)

Item Part Number Description Quantity

1 195790 PSM COVER - LOWER FRONT 1
2 195810 PSM COVER - BACK 1
3 195789 PSM COVER - UPPER FRONT 1
4 71993 SCREW,ROLL,PAN,TX,M5X.8,.630 5
5 19579202 BASE COVER, FOOT, LHS 1
6 19579201 BASE COVER, FOOT, RHS 1
7 129623 PANEL FASTENER 4
8 195064 PLUG, ROUND 1
9 195065 PLUG, RECTANGULAR 1
10 202940 LABEL KIT, 5 MIL COMMON (WIDE BED GAPPER) 1
11 72037 BUMPER 2
12 185178 GROMMET, HEYCO 3128 1
13 195809 BRACKET, MAIN BATTERY 1
14 70341 SCREW,RLG,PAN,TX,M5,.472,STL 1
15 198968 EXTENSION WIDE 2
16 202747 SPACER, NARROW 2

5-8 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Base Module (P7900A0 and P7900B0)—Shroud and Bumper (Sheet 1 of 4)
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5-9

Base Module (P7900A0 and P7900B0)—Brake and Caster (Sheet 2 of 4)
Chapter 5: Parts List

BASE MODULE (P7900A0 AND P7900B0)—BRAKE AND CASTER (SHEET 2 OF 4)

5 - 10 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Base Module (P7900A0 and P7900B0)—Brake and Caster (Sheet 2 of 4)
Chapter 5: Parts List

Item Part Number Description Quantity

1 195854 PEDAL, BOTTOM 6
2 191059 HUB, TORQUE TUBE, LONG 2
3 70346 PIN, 1/4" X 1.000" 2
4 69548 BUSHING, BRAKE / STEER 4
5 137658 M6 X 16 SHCS 10
6 197186 SCREW,SHCS,M5-.8,25 2
7 19585301 PEDAL TOP (ORANGE) 4
8 19585302 PEDAL TOP (GREEN) 2
9 19505001 WELDMENT, BRAKE PEDAL, HEAD,LH 1
10 19505002 WELDMENT, BRAKE PEDAL, HEAD,RH 1
11 19577601 WELDMENT, BRAKE PEDAL, FOOT,LH 1
12 19577602 WELDMENT, BRAKE PEDAL, FOOT,RH 1
13 191058 TUBE, BRAKE/STEER 2
14 198736 BRKT,MOUNT,BRAKE/STEER SWITCH 1
15 69988 SCREW,ROLL,PAN,TX,M4-.7,12,ZN 3
16 198735 CAM, BRAKE/STEER SWITCH 1
17 70762 SCREW,RLG,PAN,TX,M6,.630,STL 2
18 198730 LINK, BRAKE / STEER 1
19 198727 WELDMENT, ADJUSTABLE LINK 1
20 4214102 SCREW,HILO,PAN,TX,6-19,.58,STL 1
21 158582 SCREW,TAP,PAN,T10,#4,.625,STL 2
22 19512 SWITCH,SNAP,SPDT,0.1A 1
23 191066 CASTER MOUNT 4
24 165096 BOLT,MACH,HEXFLG,M8-1.25,70,ZN 4

5
25 7037608 NUT,NYLOC,M8,11,STL 4
26 199077 CASTER, BRAKE, 125mm 3
199159 CASTER, BRAKE/STEER, 125mm 2
27 202180 CASTER, BRAKE, 125MM, ESD 1
28 131641 BUTTON SNAP SINGLE 1
29 16940704 GROUND STRAP ASSY 1
30 70341 SCREW, RLG, PAN, TX, M5, .472, STL 1

NOTE:
The casters on a bed without the IntelliDrive® Transport System or 5th wheel option include two (2)
brake/steer casters (199159), one (1) brake caster (199077), and one (1) ESD brake caster (202180). The
casters on a bed with the IntelliDrive® Transport System or 5th wheel option include three (3) brake
casters (199077) and one (1) ESD brake caster (202180).

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 11

Base Module (P7900A0 and P7900B0)—Intermediate Frame and Actuators (Sheet 3 of 4)
Chapter 5: Parts List

BASE MODULE (P7900A0 AND P7900B0)—INTERMEDIATE FRAME AND

ACTUATORS (SHEET 3 OF 4)

Item Part Number Description Quantity

1 191025 WELDMENT, LIFT ARM 2
2 211794 SLIDE, HI/LO LIFT 4
3 191033 GROUND LINK 2
4 193626 ACTUATOR,HI-LO 2
5 164827 PIN - 10MM X 50 4
6 61615 RETAIN,RUE,3/8,.054 4
7 7037608 NUT,NYLOC,M8,11,STL 4
8 165539 BOLT,SHLDR,HEXWASH,M8,26.114 4
9 191069 HILO LIFT ATTACHMENT 4
10 193624 BLOCK, LOAD CELL 4
11 42142 SCREW,HILO,PAN,TX,10-16,.500 8
12 125943 SCREW, 5/16-18, TYPE TT, HEX WA HD, STL ZP 8
13 211795 GROUND LINK BUSHING 4
14 191073 WELDMENT, INTERMEDIATE FRAME 1
15 195904 CABLE ASSY, BRAKE SW 1

5 - 12 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Base Module (P7900A0 and P7900B0)—Night Light (Sheet 4 of 4)
Chapter 5: Parts List

BASE MODULE (P7900A0 AND P7900B0)—NIGHT LIGHT (SHEET 4 OF 4)

Item Part Number Description Quantity

1 70341 SCREW,RLG,PAN,TX,M5,.472,STL 2
2 198850 BRACKET, NIGHTLIGHT, FOOTEND 1
3 198860 ASSEMBLY, NIGHT LIGHT 1
4
5
69346
19124
SCREW,SHLDR,PAN,TX,6-32,.355
WIRE TIE
1
3 5

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 13

Base Module (P7900B1 and Newer)—Shroud and Bumper (Sheet 1 of 4)
Chapter 5: Parts List

BASE MODULE (P7900B1 AND NEWER)—SHROUD AND BUMPER (SHEET 1 OF 4)

Item Part Number Description Quantity

1 208105 HEAD END COVER - LOWER FRONT 1
2 208104 HEAD END COVER - BACK 1
3 208101 HEAD END COVER - FRONT 1
4 71993 SCREW,ROLL,PAN,TX,M5X.8,.630 5
5 208107 FOOT END COVER 1
6 208100 HEAD END COVER - TOP 1
7 208102 HEADBOARD MOUNT ROUND 1
8 208103 HEADBOARD MOUNT OVAL 1
9 208106 EXTENSION WIDE 2
10 9016601 SCREW, HILO, PAN, PH, 12-11, 3/4 6
11 209753 WIDE BED GAPPER LABEL KIT 1
12 129623 PANEL FASTER 6
13 205430 BRACKET, MAIN BATTERY 1

5 - 14 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Base Module (P7900B1 and Newer)—Shroud and Bumper (Sheet 1 of 4)
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 15

Base Module (P7900B1 and Newer)—Brake and Caster (Sheet 2 of 4)
Chapter 5: Parts List

BASE MODULE (P7900B1 AND NEWER)—BRAKE AND CASTER (SHEET 2 OF 4)

5 - 16 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Base Module (P7900B1 and Newer)—Brake and Caster (Sheet 2 of 4)
Chapter 5: Parts List

Item Part Number Description Quantity

1 70341 SCREW,RLG,PAN,TX,M5,.472,STL 1
2 19512 SWITCH,SNAP,SPDT,0.1A 1
3 208117 TORQUE TUBE 2
4 208109 BRAKE SWITCH CAM 1
5 70375 BOLT, M6, CARRIAGE, 35 2
6 208116 BRAKE LINK 2
7 194235 FLANGE NUT, SERRATED HEX 2
8 208115 BRAKE STEER TUBE 1
9 20812101S BRAKE PEDAL WELDMENT HEAD LH 1
10 20812102S BRAKE PEDAL WELDMENT HEAD RH 1
11 20812201S BRAKE PEDAL WELDMENT FOOT LH 1
12 20812202S BRAKE PEDAL WELDMENT FOOT RH 1
13 70346 PIN, 1/4" X 1.000" 2
14 69548 BUSHING, BRAKE / STEER 6
15 208110 PEDAL SPACER 4
16 208114 HEX HEAD SCREW, M5 X 20 8
17 208108 HEX BUSHING 4
18 208111 COMPRESSION SPRING 1
19 195854 PEDAL, BOTTOM 6
20 19585301 PEDAL TOP (ORANGE) 4
21 19585302 PEDAL TOP (GREEN) 2
22 208119 BRAKE SWITCH BRACKET 1
23 34402 SCREW,MACH,PAN,PH,4-40,1.000 2
24 37890 NUT, #4-40, HEX, KEP 2

5
25 199077 CASTER, BRAKE, 125mm 3
26 202180 CASTER, BRAKE, 125mm, ESD 1
27 199159 CASTER, BRAKE/STEER, 125mm 2
28 20956602 CASTER, BRAKE, 125mm 3
29 20956603 CASTER, BRAKE, 125mm, ESD 1
30 20956601 CASTER, BRAKE/STEER, 125mm 2

NOTE:
The casters on a bed without the IntelliDrive® Transport System or 5th wheel option include two (2)
brake/steer casters (199159/20956601), one (1) brake caster (199077/20956602), and one (1) ESD brake
caster (202180/20956603). The casters on a bed with the IntelliDrive® Transport System or 5th wheel
option include three (3) brake casters (199077, 202180, and 199159 not to be used with casters
20956601, 20956602, and 20956603) and one (1) ESD brake caster (202180, 20956603).

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 17

Base Module (P7900B1 and Newer)—Intermediate Frame and Actuators (Sheet 3 of 4)
Chapter 5: Parts List

BASE MODULE (P7900B1 AND NEWER)—INTERMEDIATE FRAME AND

ACTUATORS (SHEET 3 OF 4)

5 - 18 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Base Module (P7900B1 and Newer)—Intermediate Frame and Actuators (Sheet 3 of 4)
Chapter 5: Parts List

Item Part Number Description Quantity

1 191033 GROUND LINK 2
2 191025 WELDMENT, LIFT ARM 2
3 211794 SLIDE, HI/LO LIFT 4
4 211795 GROUND LINK BUSHING 4
5 165539 BOLT,SHLDR,HEXWASH,M8,26.114 4
6 7037608 NUT,NYLOC,M8,11,STL 4
7 164827 PIN - 10MM X 50 4
8 61615 RETAIN,RUE,3/8,.054 4
9 191069 HILO LIFT ATTACHMENT 4
10 125943 SCREW, 5/16-18, TYPE TT, HEX WA HD, STL ZP 8
11 193624 BLOCK, LOAD CELL 4
12 42142 SCREW,HILO,PAN,TX,10-16,.500 8
13 193626 ACTUATOR, HI-LO 2
14 70341 SCREW,RLG,PAN,TX,M5,.472,STL 2
15 208140 TRACTION FRAME WELDMENT 1
16 201807101 LABEL, TRACTION WARNING, EN 2
201807301 LABEL, TRACTION WARNING, FR 2
17 130815 BUTTON, SNAP 2
18 196504 EXTENSION ARM, TRACTION FRAME 2
19 4917701 PLUG, FRAME TUBE 2
20 191073 WELDMENT, INTERMEDIATE FRAME 1
21 195904 CABLE ASSY, BRAKE SW 1
22 209378 CALIFORNIA PROP 65 LABEL

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 19

Base Module (P7900B1 and Newer)—Night Light (Sheet 4 of 4)
Chapter 5: Parts List

BASE MODULE (P7900B1 AND NEWER)—NIGHT LIGHT (SHEET 4 OF 4)

Item Part Number Description Quantity

1 198860 ASSEMBLY, NIGHT LIGHT 1
2 69346 SCREW,SHLDR,PAN,TX,6-32,.355 1
3 19124 WIRE TIE 3

5 - 20 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Base Module (P7900B1 and Newer)—Night Light (Sheet 4 of 4)
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 21

Upper Frame—CPR (Sheet 1 of 6)
Chapter 5: Parts List

UPPER FRAME—CPR (SHEET 1 OF 6)

Item Part Number Description Quantity

1 164881 DRIVE LUG 1
2 194001 DISK, CPR RELEASE 1
3 182856 SPRING, WIDTH EXT CAM 2
4 195906 SPACER, CPR SWITCH 1
5 196577 SCREW,MACH,FLAT,HXST,M6-1,20 1
6 71050 SCREW, HILO FLANGE HEAD 2
7 19399802 BRACKET, CPR HANDLE, LH 1
8 19399801 BRACKET, CPR HANDLE, RH 1
9 185108 HANDLE, CPR 2
10 49493 SCREW,RLG,PAN,TX,10-32,.438 4
11 53575 PIN,CLV,.246,2.000,STL 2
12 200250 CPR GUIDE 2
13 4214102 SCREW,HILO,PAN,TX,6-19,.58,STL 4
14 195965 PULL ROD, CPR 2
193999 PULL ROD, CPR (WIDE DECK)
15 19512 SWITCH, SNAP, SPDT, 0.1A 1
Not shown 211393 CABLE ASSY,HOB HARNESS 1

5 - 22 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Upper Frame—CPR (Sheet 1 of 6)
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 23

Upper Frame—Sleep Deck Panels and Entrapment (Sheet 2 of 6)
Chapter 5: Parts List

UPPER FRAME—SLEEP DECK PANELS AND ENTRAPMENT (SHEET 2 OF 6)

Item Part Number Description Quantity

1 191098 PANEL, HEAD DECK 1
196295 PANEL, HEAD (WIDE) DECK
2 191175 PAN, SEAT 1
192619 PANEL, SEAT, (WIDE) DECK
3 196365 WELDMENT, ENTRAPMENT ROD 2
4 70341 SCREW,RLG,PAN,TX,M5,.472,STL 4
5 16147 WASHER,LK-EXT,.220,.468,.025 4
6 199339 ENTRAPMENT BOSS 2
7 199338 PLATE, ENTRAPMENT BOSS 2
8 69377 SCREW,SHLDR,TR,TX,10-32,.447 4
9 19636301 WELDMENT, ENTRAPMENT ROD, LH (WIDE) 1
DECK
10 19636302 WELDMENT, ENTRAPMENT ROD, RH (WIDE) 1
DECK
11 160705 BUSHING CLIP 1

5 - 24 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Upper Frame—Sleep Deck Panels and Entrapment (Sheet 2 of 6)
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 25

Upper Frame—Load Cells and Slide Guard (Sheet 3 of 6)
Chapter 5: Parts List

UPPER FRAME—LOAD CELLS AND SLIDE GUARD (SHEET 3 OF 6)

5 - 26 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Upper Frame—Load Cells and Slide Guard (Sheet 3 of 6)
Chapter 5: Parts List

Item Part Number Description Quantity

1 193209 WELDMENT, WEIGH FRAME 1
2 16643101 PLUG, FRAME TUBE 2
3 164827 PIN - 10MM X 50 3
4 61615 RETAIN,RUE,3/8,.054 4
5 193383 WELDMENT, HEAD SECTION 1
6 196116 PIN,CLEVIS,5/16,1.5,STL 4
7 196117 PIN, COTTER, BOW, 1/4-38, 5/64 4
8 199615 D-PIN, 3/8, 46 1
9 185501 SLIDE RAIL 2
10 201603 SCREW,CAP,HXST,M5-0.8,40,ZN 4
11 195029 SLIDE PIVOT 4
12 195297 PLATE, SLIDE BLOCK, OUTER 2
13 195298 PLATE, SLIDE BLOCK, INNER 2
14 148956 SCREW,ROLL,PAN,TX,M5-.8,30,ZN 8
15 209749 WELDMENT, COMPRESSION LINK 2
16 209737 PIVOT SLEEVE 4
17 207487 COVER, LOAD BEAM CONNECTOR (OIML) 1
18 209747 CLIP, CLEVIS PIN 4
19 70336 NUT,HEX/LKWASH,M5,.800,STL 4
20 209738 WASHER,12.8,32.2,2.0 4
21 169105 LOAD BEAM-JR. 600LB SHORT CBL 2
16910501 LOAD BEAM-JR. OIML 600LB SHORT CBL 2
22 137757 LOAD BEAM, JR, 600 LB 2
13775701 LOAD BEAM, JR, OIML 600 LB 2
23
24
38052
49521
STUD,BALL,M10-1.5,34.19
BOLT,MACH,PAN,TX,.250-20,.61
4
8 5
Not shown 213115
a
SERVICE KIT, COMPRESSION LINK 1
a. The kit includes (2) compression link weldment (209749), (4) washer (209738), (4) pivot sleeve (209737), and
(4) clevis pin clip (209747).

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 27

Upper Frame—Head and Thigh Drives (Head and Thigh) (Sheet 4 of 6)
Chapter 5: Parts List

UPPER FRAME—HEAD AND THIGH DRIVES (HEAD AND THIGH) (SHEET 4 OF 6)

Item Part Number Description Quantity

1 193383 WELDMENT, HEAD SECTION 1
2 164827 PIN - 10MM X 50 4
3 61615 RETAIN,RUE,3/8,.054 4
4 191096 ACTUATOR,HEAD 1
5 168942 PIN - 10MM X 95 1
6 194955 DAMPER, HEAD SECTION 1
7 41344 RIVET,BARB,.250,.185,FL,NYL 2
8 196117 PIN,COTTER,BOW,1/4 - 3/8,5/64 6
9 198861 WELDMENT, IV MANAGEMENT 2
10 70762 SCREW,RLG,PAN,TX,M6,.630,STL 2
11 193226 WELDMENT, THIGH 1
12 198055 BUSHING, SNAP, 5/16, NYL 8
13 196116 PIN,CLEVIS,5/16,1.5,STL 4
14 198227 PLUG, END 4
15 193627 ACTUATOR, THIGH 1

5 - 28 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Upper Frame—Head and Thigh Drives (Head and Thigh) (Sheet 4 of 6)
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 29

Upper Frame—Foot Section Drives Module (Sheet 5 of 6)
Chapter 5: Parts List

UPPER FRAME—FOOT SECTION DRIVES MODULE (SHEET 5 OF 6)

Item Part Number Description Quantity

1 164827 PIN - 10MM X 50 4
2 61615 RETAIN,RUE,3/8,.054 4
3 193629 ACTUATOR, FOOT EXTENSION 1
4 193628 ACTUATOR, FOOT 1
5 186023 WIRE TIE, PUSH MOUNT 1

5 - 30 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Upper Frame—Foot Section Drives Module (Sheet 5 of 6)
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 31

Upper Frame—Foot Section Module (Sheet 6 of 6)
Chapter 5: Parts List

UPPER FRAME—FOOT SECTION MODULE (SHEET 6 OF 6)

5 - 32 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Upper Frame—Foot Section Module (Sheet 6 of 6)
Chapter 5: Parts List

Item Part Number Description Quantity

1 34922 RETRACTING ROLLER 4
2 194592 CAP, SLIDING 2
3 4715302 RIVET,TUB,1.16,2.756,FLG,NYL 2
4 47219 BUMPER 2
5 16643102 PLUG, FRAME TUBE 2
6 20570001 WELDMENT,WIREFORM,DRAINAGE,LH 1
7 20570002 WELDMENT,WIREFORM,DRAINAGE,RH 1
8 4179 PIN,COT/HRPN,.047,.578,SPR/S 2
9 185178 GROMMET, HEYCO 3128 1
10 198655S ASSY, WIRE ROUTING, FOOT 1
11 70341 SCREW,RLG,PAN,TX,M5,.472,STL 5
12 195360 GLIDE 3
13 194585 WELDMENT, FIXED FOOT 1
196256 WELDMENT, FIXED FOOT, WIDE 1
14 194593 WELDMENT, SLIDING FOOT 1
196242 WELDMENT, SLIDING FOOT, WIDE 1
15 194920 COVER, SAFEVIEW 1
198907 COVER, SAFEVIEW, WIDE 1
16 208797 FOOT COVER (NON-INTEGRATED AIR BEDS) 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 33

Siderails (Sheet 1 of 4)
Chapter 5: Parts List

SIDERAILS (SHEET 1 OF 4)

5 - 34 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Siderails (Sheet 1 of 4)
Chapter 5: Parts List

Item Part Number Description Quantity

1 191841S ASSEMBLY, SIDERAIL MECHANISM 4
2 193979 CABLE GUIDE 1
3 202946 KIT, SIDERAIL BOLT COVER (PKG OF 16) 1
4 192590 COVER, UPPER MOUNT 4
5 211429S a
KIT, SIDERAIL UPPER MOUNT 4
6 70762 SCREW,RLG,PAN,TX,M6,.630,STL (NARROW 16
DECK)
211294 SCREW,RLG,PAN,TX,M6-1,52,ZN (WIDE DECK) 16
7 19443901 SIDERAIL, INTERMEDIATE, LEFT 1
8 19443902 SIDERAIL, INTERMEDIATE, RIGHT 1
9 191876 STRAP, S/RL STOWAGE 2
10 47272 ANGLE BALL 2
11 199238 SCREW,FORM,PAN,TX,8-16,5/8,ZN 4
12 195896 LABEL, PED STORAGE BOLT COVER 4
13 202953 LABEL KIT, HIP INDICATOR 1
14 193877 SPACER, SIDERAIL, WIDE 4
15 195901 LABEL, URINAL PLACEMENT 2
16 19587202 CABLE ASSY,SIDERAIL UP SW,FT 2
17 197339 SCREW,MACH,PAN,TX,M5-.8,10,ZN 2
18 202937 LABEL KIT, INT RAIL, DECO 1
19 193882 HOOKS, S/R SPACER, WIDE 4
20 202938 LABEL KIT, HEAD RAIL DECO 1
21 4214102 SCREW,HILO,PAN,TX,6-19,.58,STL 4
a. The kit includes (1) upper mount weldment (194970), (4) siderail bolt cover (195882), (1) left-hand and (1)

5
right-hand upper mount reinforcement (21129701 and 21129702), and (4) screws (211380).

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 35

Siderails (Sheet 2 of 4)
Chapter 5: Parts List

SIDERAILS (SHEET 2 OF 4)

Item Part Number Description Quantity

1 194968 WELDMENT, LOWER MOUNT 1
2 196180 BUSHING,FLG,15/32,1.25,3/8,IGLIDE 4
3 193995 ARM, OUTER, SIDERAIL 2
4 185178 GROMMET, HEYCO 3128 1
5 170060 LATCH PIN WELDMENT 1
6 163082 M5 FLANGE HEAD SCREW 2
7 191848 CENTER ARM 1
8 191849 LATCH 1
9 193975 LEVER, LATCH 1
10 194969 WELDMENT, LOWER PIVOT 1
11 196157 PIN, LATCH PIVOT 2
12 191866 SHAFT, CENTER ARM, UPPER 1
13 194970 WELDMENT, UPPER MOUNT 1
14 199421 PIN, SLIC 1
15 191872 COVER, CENTER ARM 1
16 4214101 SCREW,HILO,PAN,TX,6-19,.35,ZN 2
17 193974 HANDLE, LATCH 1
18 191854 SPRING, LATCH PIN 1
19 69842 MAGNET, SIDERAIL UP SWITCH 1

5 - 36 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Siderails (Sheet 2 of 4)
Chapter 5: Parts List

Item Part Number Description Quantity

20 49111 SPRING, LATCH BIAS 1
21 198895 DAMPER, SIDERAIL 1
22 49521 BOLT,MACH,PAN,TX,.250-20,.61 2
23 41298 WASHER,FL,.390,.695,.031,NYL 2
24 199420 BUMPER, UPPER MOUNT 2
25 46487 WASHER,FLAT,7/16,3/4,3/32,NYL 2

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 37

Siderails (Sheet 3 of 4)
Chapter 5: Parts List

SIDERAILS (SHEET 3 OF 4)

Item Part Number Description Quantity

1 195895102 LABEL, NO SPEAKER, NO USB, BLANK, EN 1
195895302 LABEL, NO SPEAKER, NO USB, BLANK, FR 1
1958951202 LABEL, NO SPEAKER, NO USB, BLANK, JA 1
2 195895101 LABEL, W/ SPEAKER, NO USB, EN 1
195895301 LABEL, W/ SPEAKER, NO USB, FR 1
1958951201 LABEL, W/ SPEAKER, NO USB, JA 1
3 19589503 LABEL, W/ SPEAKER, W/USB 1
4 19589504 LABEL, NO SPEAKER, W/USB 1
5 19283701 HOUSING, SPEAKER, W/USB 1
6 19283703 HOUSING, SPEAKER, BLANK 2
7 19283704 HOUSING, SPEAKER, W/USB ONLY 1
8 19283702 HOUSING, SPEAKER, WITHOUT USB 2
9 20760502 CONT PNL,PATNT,R,STD,W NCALL 1
20760501 CONT PNL,PATNT,L,STD,W NCALL 1
10 211273 a
CABLE ASSY, HEADRAIL DATA AND SWITCH 1
11 47272 ANGLE BALL 1
12 197339 SCREW,MACH,PAN,TX,M5-.8,10,ZN 1

5 - 38 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Siderails (Sheet 3 of 4)
Chapter 5: Parts List

Item Part Number Description Quantity

13 19871503 SIDERAIL, HEAD, RH, WO/FUD 1
19871501 SIDERAIL, HEAD, RH, W/FUD 1
19871502 SIDERAIL, HEAD, LH 1
14 19679202 LENS, LIGHTED SIDERAIL RIGHT 1
19679201 LENS, LIGHTED SIDERAIL LEFT 1
15 47272 ANGLE BALL 1
16 195305 LABEL, ANGLE BALL INDIC, BASIC 1
17 207608 PCBA, HEADRAIL FIXED RIGHT W/PED 1
207609 PCBA, HEADRAIL FIXED RIGHT W/OPED 1
207611 PCB ASSY, HEADRAIL FIXED LEFT 1
18 19283501 COVER, PCBA, RH 1
19283502 COVER, PCBA, LH 1
19 199360 STANDOFF, PCBA, ELASTOMER 5
20 198871 LIGHT PIPE 1
21 20760402 CONT PNL,CRGVR,R,STDPM,W NCALL 1
20760401 CONT PNL,CRGVR,L,STDPM,W NCALL 1
22 193979 CABLE GUIDE 1
23 194635 CABLE ASSY, HEADRAIL AUDIO 1
24 198824 LABEL, PENDANT MOUNT COVER 1
25 207115 INSERT, CAREGIVER, PENDANT MOUNT 1
26 196537 VENT, ACOUSTIC 2
Not shown 194651 CABLE ASSY,PED DCP 1
a. Part number 19587201, siderail up switch cable assembly, is no longer available. It has been combined with
the headrail data cable assembly, 211273.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 39

Siderails (Sheet 4 of 4)
Chapter 5: Parts List

SIDERAILS (SHEET 4 OF 4)

Item Part Number Description Quantity

1 P7933A13 HEAD SIDERAIL, RH 1
P7933A15 HEAD SIDERAIL, LH 1

5 - 40 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Siderails (Sheet 4 of 4)
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 41

Power Drive (Sheet 1 of 2)
Chapter 5: Parts List

POWER DRIVE (SHEET 1 OF 2)

Item Part Number Description Quantity

1 19195401 ASSEMBLY, HANDLE, PTM, LEFT 1
2 19195402 ASSEMBLY, HANDLE, PTM, RIGHT 1
3 71993 SCREW,ROLL,PAN,TX,M5X.8,.630 3
4 195807 BRACKET, PTD BATTERY (P7900A0/ P7900B0) 1
205446 BRACKET, PTD BATTERY (P7900B1/NEWER) 1
5 192410 BATTERY,EB20-12 2
6 70341 SCREW,RLG,PAN,TX,M5,.472,STL 5
7 190237 NUT, HEX,FLG,NYLOC, M6-1,9.1, ZN 8
8 186023 WIRE TIE, PUSH MOUNT 2
9 19124 WIRE TIE 5
10 158582 SCREW,TAP,PAN,T10,#4,.625,STL 2
11 196112 PANEL,MEMBRANE,POWER DRIVE 1
12 19512 SWITCH,SNAP,SPDT,0.1A 1
13 196538 FUSE,ATO,30A 1
14 68352 ENABLE SWITCH BUTTON 1
15 68354 SPRING 2
16 163841 SCREW,MACH,PLAST,PH,8-32,.375 2
17 130815 BUTTON, SNAP 2
18 194879 ASSEMBLY, POWER DRIVE 1

5 - 42 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Power Drive (Sheet 1 of 2)
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 43

Power Drive (Sheet 2 of 2)
Chapter 5: Parts List

POWER DRIVE (SHEET 2 OF 2)

Item Part Number Description Quantity

1 195237 PCB ASSY, DRIVE CONTROL 1
2 206714
a
GAS SPRING, POWER DRIVE 2
3 191951 ACTUATOR, POWER DRIVE 1
4 191959 MOTOR, GEARMOTOR,PTM,450W 1
5 194620 200X50X20,WHEEL,DRIVE 1
6 195239 CONTROLLER, DRIVE MOTOR 1
7 194819 WELDMENT, ELECTRONICS BOX 1
8 137658 M6 X 16 SHCS 5
9 164827 PIN - 10MM X 50 2
10 61615 RETAIN,RUE,3/8,.054 3
11 148956 SCREW,ROLL,PAN,TX,M5-.8,30,ZN 2
12 198856 HUB, ACTIVATION 1
13 198855 ARM, ACTIVATION 1
14 71993 SCREW,ROLL,PAN,TX,M5X.8,.630 2
15 62050 RUE RING, 1/4 1
16 0010020021 PINROLL 1/8, .750 1
17 198857 MOUNTING BLOCK 1
a. If the gas springs you are replacing are not adjustable, when you install the new gas springs, you will need to
adjust their length. See “IntelliDrive® Transport System Components—Replacement” on page 4-101.

5 - 44 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 5th Wheel (P7900A0 and P7900B0)
Chapter 5: Parts List

5TH WHEEL (P7900A0 AND P7900B0)

Item Part Number Description Quantity

1 191052S 5TH WHEEL 1
2 129623 RIVET,BARB,.25,1.05,DOME,NYL 2
3 190237 NUT, HEX,FLG,NYLOC, M6-1,9.1, ZN 4
4 70341 a
SCREW,RLG,PAN,TX,M5,.472,STL 1
5
6
71993
69988
SCREW,ROLL,PAN,TX,M5X.8,.630
SCREW,ROLL,PAN,TX,M4-.7,12,ZN
1
2
5
7 167173 PIVOT SYSTEM 2
8 19124 WIRE TIE 2
9 197538 SUPPORT, CABLE END 1
10 198613 CABLE, 5TH WHEEL 1
a. If service is being done on the 5th wheel cable assembly, when you install the cable latch plate (attached with
the screw, item 4), install the cable latch plate on the foot-end side of the cable end support (item 9) (see “5th
Wheel Assembly Components—Replacement” on page 4-108). After the parts are installed, make sure the 5th
wheel function operates correctly.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 45

5th Wheel (P7900B1 and Newer)
Chapter 5: Parts List

5TH WHEEL (P7900B1 AND NEWER)

Item Part Number Description Quantity

1 191052S 5TH WHEEL 1
2 129623 RIVET,BARB,.25,1.05,DOME,NYL 2
3 190237 NUT, HEX,FLG,NYLOC, M6-1,9.1, ZN 4
4 70341 a
SCREW,RLG,PAN,TX,M5,.472,STL 1
5 71993 SCREW,ROLL,PAN,TX,M5X.8,.630 1
6 167173 PIVOT SYSTEM 2
7 19124 WIRE TIE 2
8 197538 SUPPORT, CABLE END 1
9 198613 CABLE, 5TH WHEEL 1
a. If service is being done on the 5th wheel cable assembly, when you install the cable latch plate (attached with
the screw, item 4), install the cable latch plate on the foot-end side of the cable end support (item 9) (see “5th
Wheel Assembly Components—Replacement” on page 4-108). After the parts are installed, make sure the 5th
wheel function operates correctly.

5 - 46 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 5th Wheel (P7900B1 and Newer)
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 47

Push Handles (P7929)
Chapter 5: Parts List

PUSH HANDLES (P7929)

5 - 48 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Push Handles (P7929)
Chapter 5: Parts List

Item Part Number Description Quantity

1 208124 TUBE, BASE, PUSH HANDLE 1
2 208128 PIN, SLIC 3/16", X 1.15" 1
3 130815 BUTTON, SNAP 1
4 6913001 HANDLE BELLOWS, DARK BLUE 1
5 197766 LONG HANDLE GRIP 1
6 68301 COUPLER SHIELD 1
7 62634 PIN, ROLL, .250, 1.375, HC STL 1
8 20812301 TUBE, HANDLE LONG LH 1
9 20812302 TUBE, HANDLE LONG RH 1
10 20812501 ASSEMBLY, PUSH HANDLE LONG LH 1
11 20812502 ASSEMBLY, PUSH HANDLE LONG RH 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 49

Pneumatic Assembly
Chapter 5: Parts List

PNEUMATIC ASSEMBLY

Item Part Number Description Quantity

1 192577 FILTER, INLET, PNEUMATIC BOX 1
2 192177 PCB ASSY, AIR CONTROL 1
3 192999 BLOWER, PNEUMATIC BOX 1
4 195954 SWITCH, HALL EFFECT 1
5 192569 MANIFOLD, PNEUMATIC BOX 1
6 4214101 SCREW, HILO, PAN, TX,6-19,.33,STL 2

5 - 50 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Pneumatic Assembly
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 51

max Mattress P7922A01 (36"), P7922A03 (36”), and P7922A02 (40")
Chapter 5: Parts List

1
MAX MATTRESS P7922A01 (36"), P7922A03 (36”), AND P7922A02 (40")

1. The letter that follows P7922 identifies the mattress revision.

5 - 52 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 max Mattress P7922A01 (36"), P7922A03 (36”), and P7922A02 (40")
Chapter 5: Parts List

Item Part Number Description Quantity

1 194577 ASSY, BOTTOM COVER, 36" 1
196101 ASSY, BOTTOM COVER, 40" 1
2 194578 ASSY, TOP COVER, 36" 1
209527 ASSY, TOP COVER, WITH X-RAY, 36" 1
196419 ASSY, TOP COVER, 40" 1
3 194623 BLADDER, HEAD TURN ASSIST 2
4 194624 BLADDER, SEAT TURN ASSIST 2
5 194625 SUPPORT BLADDER ASSEMBLY 1
6 194808 HEAD FILL TUBE, ASSY 1
7 194809 HEAD SENSE TUBE, ASSY
8 193798S ASSY, CONN, MATTRESS, INTERFACE 1
9 192121 COUPLING, 1/2” HOSE BARB 1
10 153915 FITTING 3/8" HOSE BARB 2
11 192556 HEEL COVER 1
12 199769 LABEL, HEEL COVER 1
13 203185 PLATE, SUPPORT, TURN ASSIST, HEAD 1
14 203186 PLATE, SUPPORT, TURN ASSIST, SEAT 1
15 196184 ASSEMBLY, FIRE BARRIER 1
16 194626 ASSEMBLY, MCM, 36" 1
196435 ASSEMBLY, MCM, 40" 1
17 172958 SNAP RIVET KIT (MALE AND FEMALE SETS) 50
18 194811 ASSY, SEAT FILL TUBE 1
19 194810 ASSY, SEAT SENSE TUBE 1
20 153917S FITTING, 1/8" BARB 4
21 196328 RING, EXTERNAL RETAINING 1
5

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 53

pro Mattress P7921A01 (36") and P7921A02 (40")
Chapter 5: Parts List

PRO MATTRESS P7921A01 (36") AND P7921A02 (40")

Item Part Number Description Quantity

1 194200 ASSY, BOTTOM COVER, 36" 1
196158 ASSY, BOTTOM COVER, 40" 1
2 194192 ASSEMBLY, TOP COVER, 36" 1
196190 ASSEMBLY, TOP COVER, 40" 1
3 19545501 BLADDER, FOAM FILLED 4
4 19545502 BLADDER, FOAM FILLED 4
5 202977 ASSEMBLY, FIRE BARRIER 1

5 - 54 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 pro Mattress P7921A01 (36") and P7921A02 (40")
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 55

core Mattress P7920A
Chapter 5: Parts List

CORE MATTRESS P7920A

Item Part Number Description Quantity

1 194200 ASSY, BOTTOM COVER 1
2 195491 ASSY, TOP COVER, BASIC 1
3 195492 ASSY, FIRE BARRIER 1

5 - 56 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 core Mattress P7920A
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 57

pro+ Mattress (P7923) Connection Cable
Chapter 5: Parts List

PRO+ MATTRESS (P7923) CONNECTION CABLE

Item Part Number Description Quantity

1 208830S CONNECTION CABLE 1
2 212825 CONNECTOR COVER 1
3 70341 SCREW,RLG,PAN,TX,M5,.472,STL 1

5 - 58 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 pro+ Mattress (P7923) Connection Cable
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 59

pro+ Mattress (P7923)—Blower Enclosure
Chapter 5: Parts List

PRO+ MATTRESS (P7923)—BLOWER ENCLOSURE

Item Part Number Quantity Description

1 207900S 1 BLOWER ENCLOSURE, INTEGRATED
2 209353S 1 CBL ASSY, PNL MNT USB, NO SCREW
3 208478S 1 PCB ASSY,BLOWER CONTROL BOARD
4 208976S 1 CABLE ASSY, EN/BOARD, INT
5 208757S 1 COVER, PLENUM
6 208831S 1 CABLE ASSY, INTEGRATED SURFACE
7 207889S 1 BLOWER, 24 VDC

5 - 60 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 pro+ Mattress (P7923)—Blower Enclosure
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 61

pro+ Mattress Assembly (P7923)—Layers and Components
Chapter 5: Parts List

1
PRO+ MATTRESS ASSEMBLY (P7923) —LAYERS AND COMPONENTS

1. P7923A01—36" (91 cm) wide mattress with x-ray sleeve; P7923A02—40" (102 cm) mattress with x-ray sleeve;
P7923A03—36" (91 cm) wide mattress without x-ray sleeve; P7923A04—40" (102 cm) wide mattress without x-ray
sleeve

5 - 62 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 pro+ Mattress Assembly (P7923)—Layers and Components
Chapter 5: Parts List

Item Part Number Quantity Description

1 21187903S 1 ASSY, BTM CVR, 36", INT, X-RAY
21187904S 1 ASSY, BTM CVR, 36", INT
21187907S 1 ASSY, BTM CVR, 40", INT, X-RAY
21187908S 1 ASSY, BTM CVR, 40", INT
2 208706S 2 BARBED FITTING, AIR INLET
3 208831S 1 CABLE ASSY, INTEGRATED SURFACE
4 207900S 1 BLOWER ENCLOSURE, INTEGRATED
5 20881701S 2 HOSE, XP,W/CUFFS ID 38MM, 280MM
6 208970S 1 AIR SYSTEM, 8" X 29"
7 20875101S 1 ASSEMBLY, MCM, 36"
20875102S 1 ASSEMBLY, MCM, 40"
8 20877003S 1 ASSY, TOP CVR, 36" INT, X-RAY
20877004S 1 ASSY, TOP CVR, 36" INT
20877007S 1 ASSY, TOP CVR, 40" INT, X-RAY
20877008S 1 ASSY, TOP CVR, 40" INT
9 212177S 2 ATTACHMENT PLATE, HEAD
10 212180 4 SCREW, MACH,M8X1.25,25,HX,SS
11 209234S 1 PLATE, SURFACE ATTACHMENT
12 212145S 2 ATTACMENT HOOK, MATTRESS
13 20897101S 5 BLADDER, FOAM FILLED, 1 - 29"
14 20897102S 3 BLADDER, FOAM FILLED, 2 - 29"
15 208756S 1 CONNECTOR, MCM TO ENCLOSURE
Not shown 209657 1 CABLE TIE, LP, 7.5", NYL
Not shown 212042 1 CABLE TIE, 5.5, 0.10, NYL

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 63

Patient Helper (P7934A)
Chapter 5: Parts List

PATIENT HELPER (P7934A)

Item Part Number Description Quantity

1 200331 WELDMENT,MOUNT,PATIENT HELPER 1
2 185572 WELDMENT,MAST 1
3 200934 ASSEMBLY ARM 1
4 35667 WASHER 4
5 190317 FLANGE BOLT, M8x1.25, 20MM LENGTH 4
6 194070 PIN, 1/4" RELEASE 1
7 70341 SCREW,RLG,PAN,TX,M5,.472,STL 2
8 136787 TRAPEZE HANDLE ASSY 1
9 189910 OCTAGON CAP 1
10 209302 PIN, 1/4", DOUBLE WIRE LOCKING 1

5 - 64 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Patient Helper (P7936A)
Chapter 5: Parts List

PATIENT HELPER (P7936A)

Item Part Number Description Quantity

1 185572 WELDMENT, MAST 1
2 200934 ASSEMBLY ARM 1
3 194070 PIN, 1/4" RELEASE 1
4 70341 SCREW,RLG,PAN,TX,M5,.472,STL 2
5
6
136787
189910
TRAPEZE HANDLE ASSY
OCTAGON CAP
1
1 5
7 209302 PIN, 1/4", DOUBLE WIRE LOCKING 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 65

SafeView®+ Alerts
Chapter 5: Parts List

SAFEVIEW®+ ALERTS

Item Part Number Description Quantity

1 198824 LABEL, PENDANT MOUNT COVER 2
2 186023 WIRE TIE, PUSH MOUNT 2
3 195912 LABEL, FOOT END SAFEVIEW BLANK 1
195911 LABEL, FOOT END SAFEVIEW 1
4 195910 LABEL, VITALS INCONTINENCE BLANK 1
199764 LABEL, VITALS-INCONTINENCE 1
5 198430 PCB ASSY, GENESIS, SV2 CONTROL 1
6 19902703 ASSY, PROJECTOR, LOW LOW 1
7 19902702 ASSY, PROJECTOR, BED EXIT ON 1
8 198433 PCB ASSY, GENESIS, SV2 LIGHT 1
9 19902701 ASSY, PROJECTOR, BED EXIT OFF 1
10 19902704 ASSY, PROJECTOR, RAILS 1
11 19902705 ASSY, PROJECTOR, INC DETECT 1
12 198436 PCB ASSY, GENESIS, DOWSER/ES LGT 1

5 - 66 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 SafeView®+ Alerts
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 67

Electronic Module (Sheet 1 of 4)
Chapter 5: Parts List

ELECTRONIC MODULE (SHEET 1 OF 4)

5 - 68 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Electronic Module (Sheet 1 of 4)
Chapter 5: Parts List

Item Part Number Description Quantity

1 4840501 BATTERY, LEAD ACID, SEALED, 12V 2
2 195549 PCB ASSY,GENESIS,BATTERY CHRG 1
3 3976301 STANDOFF,RND,SNP/SNP,.213,.766 6
4 138043 RIVET, RATCHET, .281, .813, DM, NYL 2
5 199545 COVER, 37 PIN 1
6 70348 SCREW,RLG,PAN,TX,M3,.787,STL 2
(P7900A0/P7900B0)
SCREW,RLG,PAN,TX,M3,.787,STL 3
(P7900B1/NEWER)
7 194654 CABLE ASSY,AC INLET TO PSM 1
8 198789 CLAMP, COIL CABLE 1
9 20743401 POWER SUPPLY BRICK, 28VDC,750W 1
10 70341 SCREW,RLG,PAN,TX,M5,.472,STL 1
11 71993 SCREW,ROLL,PAN,TX,M5X.8,.630 3
12 69988 SCREW,ROLL,PAN,TX,M4-.7,12,ZN 2
13 4214102 SCREW,HILO,PAN,TX,6-19,.58,STL 4
14 34512P PLUG, DUMMY 1
15 199276 CABLE ASSY,SIDECOM,COILED 1
37CONDUCTORS (P7900A0/P7900B0)
205472 CABLE ASSY,SIDECOM, 37CONDUCTORS 1
(P7900B1/NEWER)
16 192025 PCB ASSY, SIDECOM 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 69

Electronic Module (P7900A0 and P7900B0) (Sheet 2 of 4)
Chapter 5: Parts List

ELECTRONIC MODULE (P7900A0 AND P7900B0) (SHEET 2 OF 4)

5 - 70 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Electronic Module (P7900A0 and P7900B0) (Sheet 2 of 4)
Chapter 5: Parts List

Item Part Number Description Quantity

1 194654 CABLE ASSY,AC INLET TO PSM 1
2 194641 CABLE ASSY, BCB/MCB, POWER 1
3 194655 CABLE ASSY,PSM TO BCB 1
4 194874 CABLE ASSY, BATTERY CABLE 1
5 194877 CABLE ASSY,BATT FUSE,W/O FUSE 1
6 196538 FUSE, ATO, 30A 1
7 199837 CABLE ASSY,OHA,BED FRAME 1
8 182273 SCREW,ROLL,PAN,TX,M3X.5,10,ZN 2
9 70341 SCREW,RLG,PAN,TX,M5,.472,STL 2
10 195549 PCB ASSY,GENESIS,BATTERY CHRG 1
11 28968 SCREW,CAP,HEX,HXST,4-40,.250 2

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 71

Electronic Module (P7900B1 and Newer) (Sheet 2 of 4)
Chapter 5: Parts List

ELECTRONIC MODULE (P7900B1 AND NEWER) (SHEET 2 OF 4)

5 - 72 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Electronic Module (P7900B1 and Newer) (Sheet 2 of 4)
Chapter 5: Parts List

Item Part Number Description Quantity

1 194654 CABLE ASSY,AC INLET TO PSM 1
2 205471 CABLE ASSY, BCB/MCB, POWER 1
3 194655 CABLE ASSY,PSM TO BCB 1
4 194874 CABLE ASSY, BATTERY CABLE 1
5 194877 CABLE ASSY,BATT FUSE,W/O FUSE 1
6 196538 FUSE, ATO, 30A 1
7 199837 CABLE ASSY,OHA,BED FRAME 1
8 182273 SCREW,ROLL,PAN,TX,M3X.5,10,ZN 2
9 70341 SCREW,RLG,PAN,TX,M5,.472,STL 2
10 195549 PCB ASSY,GENESIS,BATTERY CHRG 1
11 28968 SCREW,CAP,HEX,HXST,4-40,.250 2
12 16940704 GROUND STRAP ASSEMBLY, 4.0" 1
13 6342201 POWER CORD DETACHABLE 110V 1
6342202 POWER CORD DETACHABLE 220V, AUSTRALIA, 1
NEW ZEALAND
6342203 POWER CORD DETACHABLE, CONTINENTAL 1
EUROPE
6342204 POWER CORD DETACHABLE, UNITED KING- 1
DOM, IRELAND
6342211 POWER CORD DETACHABLE, JIS 8303, JAPAN 1
6342212 POWER CORD DETACHABLE, SAUDI ARABIA, 1
GUAM, MEXICO

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 73

Electronic Module (Sheet 3 of 4)
Chapter 5: Parts List

ELECTRONIC MODULE (SHEET 3 OF 4)

5 - 74 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Electronic Module (Sheet 3 of 4)
Chapter 5: Parts List

Item Part Number Description Quantity

1 162768 CLIP, P SHAPE, SNAP FIT (P7900A0/P7900B0) 2
2 31844 WIRE TIE 2
3 70341 SCREW,RLG,PAN,TX,M5,.472,STL 1
4 194636 CABLE ASSY,PATIENT PENDANT/MCB,INT. 1
CONN
5 28968 SCREW,CAP,HEX,HXST,4-40,.250 6
6 211393 CABLE ASSY,HOB HARNESS 1
7 19124 WIRE TIE (P7900A0/P7900B0) 6
WIRE TIE (P7900B1/NEWER) 14
8 199276 CABLE ASSY,SIDECOM,COILED 37 CONDUC- 1
TORS (P7900A0/P7900B0
205472 CABLE ASSY,SIDECOM, 37 CONDUCTORS 1
(P7900B1/NEWER)
9 16940718 GROUND STRAP ASSY 33.0" 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 75

Electronic Module (Sheet 4 of 4)
Chapter 5: Parts List

ELECTRONIC MODULE (SHEET 4 OF 4)

5 - 76 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Electronic Module (Sheet 4 of 4)
Chapter 5: Parts List

Item Part Number Description Quantity

1 194641 CABLE ASSY, BCB/MCB, POWER 1
(P7900A0/P7900B0)
205471 CABLE ASSY, BCB/MCB, POWER 1
(P7900B1/NEWER)
2 194636 CABLE ASSY,PTP/MCB,INT. CONN 1
3 71993 SCREW,ROLL,PAN,TX,M5X.8,.630 2
4 196565 CHASSIS, MCB 1
5 192022 PCB ASSY, MASTER CONTROL 1
208195 PCB ASSY, MASTER CONTROL, OIML 1
6 199518 WIRE LOOM 2
7 196850 VENT, ACOUSTIC BREATHER 1
8 14450 WIRE TIE 7
9 186023 WIRE TIE, PUSH MOUNT 9
10 16940717 GROUND STRAP ASSY 6.0" 5
11 16940718 GROUND STRAP ASSY 33.0" 1
12 42142 SCREW,HILO,PAN,TX,10-16,.500 4
13 196836 COVER, MCB 1
14 211393 CABLE ASSY,HOB HARNESS 1
15 70341 SCREW,RLG,PAN,TX,M5,.472,STL 18
16 195630 CABLE ASSY,MOTOR EXT,HEAD 1
17 194651 CABLE ASSY,PED DCP 1
18 200404 LABEL, SPEAKER HOLE COVER 1
19 16940716 GROUND STRAP ASSY 27" 1
20 20013501S SOM,IMX6SOLO,1G,128NAND,8GEMMC 1

5
21 194862 SPEAKER, GENESIS, 8 OHM, 1W 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 77

MCB Cables
Chapter 5: Parts List

MCB CABLES

Item Part Number Description Quantity

P27 and P16 194641 CABLE ASSY, MCB-BCB, PWR/SPI 1
(P7900A0/P7900B0)
205471 CABLE ASSY, MCB-BCB, PWR/SPI 1
(P7900B1/NEWER)
P8 19587202 CABLE ASSY, SIDERAIL UP SW, FT 1
P6 211335 a
CABLE ASSY, ACB - MCB HARNESS 1
208830 CABLE ASSY, PRO+ SURFACE CONNECTION 1
P1 194884 CABLE ASSY,MCB - DCB,PWR/CAN 1
J2 194862 SPEAKER,8 OHM,1W,50X13.2MM 1
ANT1 (SOM) 194649 CABLE ASSY, WIFI/BT ANTENNA 1
J3 194644 CABLE ASSY,SCB/MCB 1
J5 and P28 211393 CABLE ASSY,HOB HARNESS 1
J4 194638 CABLE ASSY,SAFEVIEW 1
P5 169105 LOAD BEAM, RIGHT HEAD 1
16910501 LOAD BEAM, RIGHT HEAD (OIML) 1
P7 137757 LOAD BEAM, RIGHT FOOT 1
13775701 LOAD BEAM, RIGHT FOOT (OIML) 1
P11 137757 LOAD BEAM, LEFT FOOT 1
13775701 LOAD BEAM, LEFT FOOT (OIML) 1

5 - 78 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 MCB Cables
Chapter 5: Parts List

Item Part Number Description Quantity

P13 169105 LOAD BEAM, LEFT HEAD 1
16910501 LOAD BEAM, LEFT HEAD (OIML) 1
P15 19587202 CABLE ASSY,SIDERAIL UP SW,FT 1
P20 194636 CABLE ASSY,PTP/MCB,INT. CONN 1
J13 194651 CABLE ASSY,PED DCP 1
P35 195630 CABLE ASSY,MOTOR EXT,HEAD 1
P34 193629 ACTUATOR, FOOT EXTENSION 1
P33 193627 ACTUATOR, THIGH 1
P32 193628 ACTUATOR, FOOT 1
P31 193626 ACTUATOR, HILO FOOT 1
P30 193626 ACTUATOR, HILO, HEAD 1
J7 198378 WATCHCARE® POWER 1
J1 199378 CABLE ASSY, VITALS JACK 1
a. Part number 195598, MCB - ACB junction cable, is no longer available. The junction box has been removed.
The 211335 ACB - MCB harness cable goes directly to the MCB from the ACB.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 79

BCB Cables
Chapter 5: Parts List

BCB CABLES

Item Part Number Description Quantity

J1 194655 CABLE ASSY, PSM TO BCB 1
P2 194874 CABLE ASSY, BATTERY CABLE 1
J4 194884 CABLE ASSY, MCB - DCB, PWR/CAN 1
P3
P5 199837 CABLE ASSY, EXPERIENCE POD® DEVICE, BED 1
FRAME
P6 198860 ASSEMBLY, NIGHT LIGHT
J2 194652 CABLE ASSY, PHONO JACK, NC 1
P7 195904 CABLE ASSY, BRAKE SW 1
P8 207632 CABLE, OB DETECT, HEAD 1

5 - 80 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 BCB Cables
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 81

Auxiliary Outlet (P7900A0 and P7900B0 Bed)
Chapter 5: Parts List

AUXILIARY OUTLET (P7900A0 AND P7900B0 BED)

5 - 82 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Auxiliary Outlet (P7900A0 and P7900B0 Bed)
Chapter 5: Parts List

Item Part Number Description Quantity

1 4214102 SCREW,HILO,PAN,TX,6-19,.58,STL 6
2 185178 GROMMET, HEYCO 3128 1
3 182273 SCREW,ROLL,PAN,TX,M3X.5,10,ZN 2
4 16874001 AUX OUTLET CORD, USA 1
5 186473 LABEL, COVER NON SIDECOM 3
6 180530 PROTECTIVE COVER, AUX OUTLET 1
7 146368 CIRCUIT BREAKER, 12A, 250VAC,THERM,PNLM 1
8 18225721 AUX OUTLET COVER 1
9 180527 GASKET, AUX OUTLET 1
10 28439 OUTLET, DUPLEX, 20A, IVORY 1
11 198807 BACKBOX, SINGLE GANG, IPX 1
12 199364 WELDMENT, AUX OUTLET 1
13 182389 SCREW,MACH,PAN,TX,M6-1,10,ZN 2
14 69817 SCREW,TY,PAN,TX,13-10,1/2,ZN 2
15 20021501 SCREW,MACH,FL,PH,6-32,.375,SS 1
16 0300200010 SPEED CLAMP 1
17 70341 SCREW,ROLL,PAN,TX, M4-.7,12,ZN 1
18 144319 WIRE ASSEMBLY 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 83

Auxiliary Outlet (P7900B1 and Newer)
Chapter 5: Parts List

AUXILIARY OUTLET (P7900B1 AND NEWER)

5 - 84 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Auxiliary Outlet (P7900B1 and Newer)
Chapter 5: Parts List

Item Part Number Description Quantity

1 179011 SCREW, 1/4 x 5/8 PAN HD 2
2 185178 GROMMET, HEYCO 3128 1
3 182273 SCREW,ROLL,PAN,TX,M3X.5,10,ZN 2
4 16874001 AUX OUTLET CORD, USA 1
5 186473 LABEL, COVER NON SIDECOM 3
6 4214102 SCREW,HILO,PAN,TX,6-19,.58,STL 6
7 180530 PROTECTIVE COVER, AUX OUTLET 1
8 146368 CIRCUIT BREAKER, 12A, 250VAC,THERM,PNLM 1
9 18225721 AUX OUTLET COVER 1
10 180527 GASKET, AUX OUTLET 1
11 28439 OUTLET, DUPLEX, 20A, IVORY 1
12 198807 BACKBOX, SINGLE GANG, IPX 1
13 20021501 SCREW,MACH,FL,PH,6-32,.375,SS 1
14 205447 AUX OUTLET BLANK 1
15 71993 SCREW,RLG,PAN,TX,M5,.472,STL 2
16 0300200010 SPEED CLAMP 1
17 70341 SCREW,ROLL,PAN,TX, M4-.7,12,ZN 1
18 144319 WIRE ASSEMBLY 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 85

Headboard Module - P7900A
Chapter 5: Parts List

HEADBOARD MODULE - P7900A

Item Part Number Description Quantity

1 19188601 HEADBOARD ASSEMBLY, STANDARD 1
2 19467401 LABEL, HB ID, NARROW (DECK), PREMIUM 1
3 19653101 LABEL, HB DECO NARROW (DECK), PREMIUM 1
4 213343 LABEL KIT, HILL-ROM LOGO, SMALL 1
5 19188602 HEADBOARD ASSEMBLY, WIDE (DECK) 1
6 19467404 LABEL, HB ID, WIDE, (DECK) PREMIUM 1
7 19653201 LABEL, HB DECO WIDE (DECK), PREMIUM 1
8 70490 PLASTIC SLEEVE 2
9 406370148 END CAP 2
10 19898801S HEADBOARD, NARROW, PREMIUM 1
11 19898804S HEADBOARD, WIDE, PREMIUM 1

5 - 86 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Headboard Module - P7900B2
Chapter 5: Parts List

HEADBOARD MODULE - P7900B2

Item Part Number Description Quantity

1 19188601 HEADBOARD ASSEMBLY, STANDARD 1
2 21672001 LABEL, HB ID, NARROW (DECK), PREMIUM 1
3 19653101 LABEL, HB DECO NARROW (DECK), PREMIUM 1

5
4 212453 LABEL KIT, HILL-ROM LOGO, LARGE 1
5 19188602 HEADBOARD ASSEMBLY, WIDE (DECK) 1
6 21672004 LABEL, HB ID, WIDE, (DECK) PREMIUM 1
7 19653201 LABEL, HB DECO WIDE (DECK), PREMIUM 1
8 70490 PLASTIC SLEEVE 2
9 406370148 END CAP 2
10 21671801S HEADBOARD, NARROW, PREMIUM 1
11 21671804S HEADBOARD, WIDE, PREMIUM 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 87

Footboard Module - P7900A
Chapter 5: Parts List

FOOTBOARD MODULE - P7900A

Item Part Number Description Quantity

1 191893 FOOTBOARD ASSEMBLY 1
2 19467201 LABEL, FOOTBOARD ID 1
3 19592201 LABEL, FOOTBOARD DECO 1
4 213305 LABEL, HILL-ROM LOGO 1
5 202198 LABEL, FOOTBOARD SAFE WORKING LOAD 1
6 202633 LABEL, FOOTBOARD LOGO 1
7 70490 PLASTIC SLEEVE 2
8 406370148 END CAP 2
9 19898901S FOOTBOARD 1

5 - 88 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Footboard Module - P7900B2
Chapter 5: Parts List

FOOTBOARD MODULE - P7900B2

Item Part Number Description Quantity

1 191893 FOOTBOARD ASSEMBLY 1
2 21672101 LABEL, FOOTBOARD ID 1
3 19592201 LABEL, FOOTBOARD DECO 1

5
4 212453 LABEL, HILL-ROM LOGO 1
5 202198 LABEL, FOOTBOARD SAFE WORKING LOAD 1
6 213110 LABEL, FOOTBOARD LOGO 1
7 70490 PLASTIC SLEEVE 2
8 406370148 END CAP 2
9 21671901S FOOTBOARD 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 89

Experience Pod® Device
Chapter 5: Parts List

EXPERIENCE POD® DEVICE

Item Part Number Description Quantity

1 201921 ASSEMBLY, FRAME 1
214286 ASSEMBLY, FRAME, BASIC (P7926A07) 1
2 20009303 ASSEMBLY, POD HOUSING, STANDARD WITH- 1
OUT ENTERTAINMENT
20009304 ASSEMBLY, POD HOUSING, STANDARD WITH 1
ENTERTAINMENT
20009305 ASSEMBLY, POD HOUSING, PREMIUM WITHOUT 1
ENTERTAINMENT
20009306 ASSEMBLY, POD HOUSING, PREMIUM WITH 1
ENTERTAINMENT
20009307 ASSEMBLY, POD HOUSING, BASIC (P7926A07) 1
3 201798 SCREW, SET HXST, M5-.8,6,SS 2
4 201796 CAP, PIVOT, LOWER 2
5 207624 CAP, PIVOT, UPPER 2
6 14840 PLUG, BUMPER 2
7 201889 CLIP, STORAGE, FLEX ARM 1
8 201886 COVER, CABLE, BASE TUBE 1
9 63166 SCREW, CUT, PAN, TX, 10-32, .563 2
10 214912 PIN, WITH RETAINING RING, BASIC (P7926A07) 1

5 - 90 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Label Kit—Urinal, PED, Pendant
Chapter 5: Parts List

LABEL KIT—URINAL, PED, PENDANT

Item Part Number Description Quantity

1 202936 LABEL KIT, URINAL, PED, PENDANT 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 91

Bed Labels (Sheet 1 of 3)
Chapter 5: Parts List

BED LABELS (SHEET 1 OF 3)

5 - 92 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Bed Labels (Sheet 1 of 3)
Chapter 5: Parts List

Item Part Number Description Quantity

1 209753 LABEL KIT, 5 MIL COMMON (WIDE BED GAPPER) 1
2 209750 LABEL KIT, 5 MIL COMMON (NO STEP) 1
3 202939 LABEL KIT, HILL-ROM LOGO 1
4 199643 LABEL, MANUAL FOOT INSTRUCTION 1
5 202006101 LABEL, FT. AIR-USB-CHAIR (WIFI), ENGLISH 1
202006102 LABEL, FT. FOAM-USB-CHAIR (WIFI), ENGLISH 1
202006103 LABEL, FT. FOAM-CHAIR-NL (WIFI), ENGLISH 1
202006104 LABEL, FT. AIR-VITALS-USB (WIFI), ENGLISH 1
202006105 LABEL, FT. FOAM-VITALS-USB (WIFI), ENGLISH 1
202006106 LABEL, FT. AIR-VITALS-INC (WIFI), ENGLISH 1
202006107 LABEL, FT. FOAM-VITALS-INC (WIFI, ENGLISH 1
202006108 LABEL, FT. FOAM-INC-CHAIR (WIFI), ENGLISH 1
202006109 LABEL, FT. FOAM-CHAIR-NL, ENGLISH 1
202006301 LABEL, FT. AIR-USB-CHAIR (WIFI), FRENCH 1
202006302 LABEL, FT. FOAM-USB-CHAIR (WIFI), FRENCH 1
202006303 LABEL, FT. FOAM-CHAIR-NL (WIFI), FRENCH 1
202006304 LABEL, FT. AIR-VITALS-USB, FRENCH 1
202006305 LABEL, FT. FOAM-VITALS-USB, FRENCH 1
202006309 LABEL, FT. FOAM-CHAIR-NL, FRENCH 1
2020061201 LABEL, FT. AIR-USB-CHAIR (WIFI), JAPANESE 1
2020061202 LABEL, FT. FOAM-USB-CHAIR (WIFI), JAPANESE 1
2020061203 LABEL, FT. FOAM-CHAIR-NL(WIFI), JAPANESE 1
2020061209 LABEL, FT. FOAM-CHAIR-NL, JAPANESE 1
6 17173401 LABEL, NO OXYGEN TENT, DOMESTIC 1

7
17173402
171628
LABEL, NO OXYGEN TENT, INTERNATIONAL
LABEL, RENTAL SERVICE
1
2 5

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 93

Bed Labels (Sheet 2 of 3)
Chapter 5: Parts List

BED LABELS (SHEET 2 OF 3)

5 - 94 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Bed Labels (Sheet 2 of 3)
Chapter 5: Parts List

Item Part Number Description Quantity

1 2029421 LABEL KIT, COMMON - ENGLISH (FOLEY & ANKLE 1
RST, RH)
2029423 LABEL KIT, COMMON - FRENCH (FOLEY & ANKLE 1
RST, RH)
20294212 LABEL KIT, COMMON - JAPANESE (FOLEY & 1
ANKLE RST, RH)
2 209750 LABEL KIT, 5 MIL COMMON (FOOT EXTENSION 1
RIGHT)
3 202941 LABEL KIT, 2 MIL COMMON (WRIST RESTRAINT 1
RIGHT)
4 202941 LABEL KIT, 2 MIL COMMON (VEST AND WRIST 1
RESTRAINT RH)
5 185711101 LABEL, CPR HANDLE, LH - ENGLISH 1
6 209751 LABEL KIT, 2 MIL COMMON (PATENTS) 1
7 196113 LABEL, FCC WIRELESS 1
8 196111 LABEL, CPR LEVER, RH 1
9 202941 LABEL KIT, 2 MIL COMMON (VEST AND WRIST 1
RESTRAINT LH)
10 202941 LABEL KIT, 2 MIL COMMON (WRIST RESTRAINT 1
LEFT)
11 209750 LABEL KIT, 5 MIL COMMON (FOOT EXTENSION 1
LEFT)
12 2029421 LABEL KIT, COMMON - ENGLISH (FOLEY & ANKLE 1
RST, LH)
2029423 LABEL KIT, COMMON - FRENCH (FOLEY & ANKLE 1
RST, LH)

13
20294212

212672
LABEL KIT, COMMON - JAPANESE (FOLEY &
ANKLE RST, LH)
LABEL, COMPLIANCE, SINGAPORE
1

1
5
14 208516 LABEL, OIML SCALE CERTIFICATION 1
Not shown 212226 LABEL, HR/RR ACTIVATED 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 95

Bed Labels (Sheet 3 of 3)
Chapter 5: Parts List

BED LABELS (SHEET 3 OF 3)

5 - 96 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Bed Labels (Sheet 3 of 3)
Chapter 5: Parts List

Item Part Number Description Quantity

1 2029421 LABEL KIT, COMMON - ENGLISH (ELECTRIC 1
SHOCK HAZARD)
2029423 LABEL KIT, COMMON - FRENCH (ELECTRIC 1
SHOCK HAZARD)
20294212 LABEL KIT, COMMON - JAPANESE (ELECTRIC 1
SHOCK HAZARD)
2 19964401 LABEL, ELECTRICAL CONNECTION, WITH NURSE 1
CALL
19964402 LABEL, ELECTRICAL CONNECTION, WITHOUT 1
NURSE CALL
3 195885 LABEL, TURN ASSIST CAUTION 2
4 209751 LABEL KIT, 2 MIL COMMON (IV POLE WARNING) 1
5 209751 LABEL KIT, 2 MIL COMMON (TRANS- 1
PORT/GROUND WARNING)
6 209751 LABEL KIT, 2 MIL COMMON (MATTRESS ATTACH- 1
MENT)
7 209751 LABEL KIT, 2 MIL COMMON (BATTERY CAUTION) 1
8 209751 LABEL KIT, 2 MIL COMMON (FUSE WARNING) 1
9 2010651 LABEL, HEAD DECK, VITALS - ENGLISH 1
2010653 LABEL, HEAD DECK, VITALS - FRENCH 1
10 214992 LABEL, PRO+ ROUTING 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 97

Pendant
Chapter 5: Parts List

PENDANT

Part Number Description Quantity

P7932B03 PENDANT STANDARD, WITHOUT ENTERTAINMENT 1
P7932B04 PENDANT STANDARD, WITH ENTERTAINMENT 1
P7932B05 PENDANT PREMIUM, WITHOUT ENTERTAINMENT 1
P7932B06 PENDANT PREMIUM, WITH ENTERTAINMENT 1

5 - 98 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Pendant
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 99

HR/RR Monitoring Sensor
Chapter 5: Parts List

HR/RR MONITORING SENSOR

Item Part Number Description Quantity

1 P00873801 HR/RR MONITORING, INDIVIDUAL RENEWAL 1
P00873802 HR/RR MONITORING, RENEWAL 10-PACK 1

5 - 100 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 HR/RR Monitoring Sensor
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 101

Obstacle Detect® System
Chapter 5: Parts List

OBSTACLE DETECT® SYSTEM

Item Part Number Description Quantity

1 207635 SENSOR MOUNT 4
2 207632 CABLE, OBSTACLE DETECT®, HEAD END 1
3 207633 CABLE, OBSTACLE DETECT®, FOOT END 1
4 207287 PCB ASSEMBLY, TRANSMITTER 2
5 207290 PCB ASSEMBLY, RECEIVER 2
6 207919 LENS, OBSTACLE DETECT 4

5 - 102 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Obstacle Detect® System
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 103

WatchCare® Incontinence Management System
Chapter 5: Parts List

WATCHCARE® INCONTINENCE MANAGEMENT SYSTEM

5 - 104 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 WatchCare® Incontinence Management System
Chapter 5: Parts List

Item Part Number Description Quantity

1 20863301 ANTENNA ASSEMBLY, 1025 MM (GREEN INDI- 2
CATOR; INCLUDES GASKET)
2 20863303 ANTENNA ASSEMBLY, 795 MM (BLACK INDI- 1
CATOR; INCLUDES GASKET)
3 20863304 ANTENNA ASSEMBLY, 905 MM (RED INDICA- 1
TOR; INCLUDES GASKET)
4 209675 INCONTINENCE READER ASSEMBLY 1
(INCLUDES THE ANTENNAS AND POWER
CABLE)
5 71993 SCREW, READER 2
6 198378 POWER CABLE 1
7 64565 CABLE TIE MOUNT, ADHESIVE BACK 2
8 199672 ANTENNA GASKET 4
Not shown 210211 Y CABLE (ADAPTER CABLE) 1
Not shown 19124 CABLE TIE, REGULAR, 8.5, .15, 40 LB, NYLON 11
Not shown P006980 SMART PAD (PACKAGE OF 40 PADS) As required
Not shown 210795 LABEL, WC, HEAD (ANTENNA LOCATION) 1
Not shown 210796 LABEL, WC, SEAT (ANTENNA LOCATION) 1
Not shown 210797 LABEL, WC, THIGH (ANTENNA LOCATION) 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 105

IV Pole—P2217, P158, and P7511
Chapter 5: Parts List

IV POLE—P2217, P158, AND P7511

Item Part Number Description Quantity

1 P2217A IV POLE ASSY, REM, HD AND FT MOUNT 1
2 P158A IV POLE ASSY, INFUSION SUPPORT SYSTEM (ISS) 1
3 P7511A KIT, ASSY, PERMANANT IV POLE KIT 1

5 - 106 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 IV Pole—P2217, P158, and P7511
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 107

Line Managers—P7512A
Chapter 5: Parts List

LINE MANAGERS—P7512A

Item Part Number Description Quantity

1 P7512A LINE MANAGER ASSEMBLY 1

5 - 108 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Line Managers—P7512A
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 109

Patient Helper Support—P7928A and P7938A
Chapter 5: Parts List

PATIENT HELPER SUPPORT—P7928A AND P7938A

Item Part Number Description Quantity

1 P7928A PATIENT HELPER SUPPORT (P7900A0 AND 1
P7900B0)
2 P7938A PATIENT HELPER SUPPORT (P7900B1 AND 1
NEWER)

5 - 110 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 HD Patient Helper Mount—P9739A
Chapter 5: Parts List

HD PATIENT HELPER MOUNT—P9739A

Item Part Number Description Quantity

1 P7939A HD PATIENT HELPER MOUNT 1

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 111

Patient Helper Sleeve—P3212A
Chapter 5: Parts List

PATIENT HELPER SLEEVE—P3212A

Item Part Number Description Quantity

1 P3212A PATIENT HELPER SLEEVE 1

5 - 112 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Oxygen Tank Holder—P276 and P27601
Chapter 5: Parts List

OXYGEN TANK HOLDER—P276 AND P27601

Item Part Number Description Quantity

1 42703 OXYGEN TANK HOLDER 1
2 36339PLS TUBE END 2
3 9685 ROLL PIN 2
4 67873 LABEL 1
5 3633901PL TUBE END, LONG 1
5

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 113

Oxygen Tank Holder—P009408
Chapter 5: Parts List

OXYGEN TANK HOLDER—P009408

Item Part Number Description Quantity

1 214987 FRAME, OXYGEN TANK HOLDER 1
2 36339PLS TUBE END 2
3 9685 ROLL PIN 2
4 6787302 CAUTION, 02 HOLDER LABEL, 150MM 1
5 139445 LABEL, SWL CONVERTIBLE FB 1

5 - 114 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Transport Shelf—P7524
Chapter 5: Parts List

TRANSPORT SHELF—P7524

Item Part Number Description Quantity

1 186567 SHELF 1
2 18657302 SHELF MOUNT RH 1
3 186568 TIE ROD 2
4
5
6
18657301
137657
175714
SHELF MOUNT LH
M6 X 20 SHCS
LABEL, HILL-ROM LOGO
1
4
1
5
7 169427 LABEL, RAIL COVER DOT 4
8 37238 EQUIPMENT STRAP 2
9 37290 GROMMET MALE 2
10 37291 GROMMET FEMALE 2

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 115

Arm Up Restraint
Chapter 5: Parts List

ARM UP RESTRAINT

Item Part Number Description Quantity

1 212108 ARM UP BACKUP PLATE 1
2 21210401 ARM UP RESTRAINT, RH 1
21210402 ARM UP RESTRAINT, LH 1
3 70762 SCREW 4
Not shown 212109 KIT, LABEL ARM UP RESTRAINT, RH AND LH 1

5 - 116 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Arm Up Restraint
Chapter 5: Parts List

NOTES:

Centrella® Smart+ Bed Service Manual (193588 REV 12) 5 - 117

Arm Up Restraint
Chapter 5: Parts List

5 - 118 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Chapter 6
Cleaning, Disinfecting, and
Preventive Maintenance
CLEANING AND DISINFECTING
For cleaning and disinfecting instructions, refer to the applicable manual:
• Centrella® Smart+ Bed Instructions for Use (193587)
• pro+ Mattress Instructions for Use (209196)

PREVENTIVE MAINTENANCE

WARNING:
Only facility-authorized persons should service the Centrella® Smart+ Bed. Service by unauthorized
persons could cause injury or equipment damage.
It is necessary for the Centrella® Smart+ Bed to have an effective maintenance program. We recommend
that you do the first preventive maintenance (PM) in year 2 of ownership and annually thereafter for
Joint Commission certification. PM not only meets Joint Commission requirements but can help make
sure of a long, operative life for the bed. Two effective ways to reduce downtime and make sure the
patient remains comfortable are to keep accurate records and maintain the bed.
The PM Checklist that follows is designed to keep a maintenance history for one Centrella® Smart+ Bed.
The PM Checklist is to be used along with the “Specified Checks” on page 6-3. The Specified Checks
include specific items to examine as you complete the PM Checklist. (Your facility can change this
checklist or design another to fit your needs.)

NOTE:
For the preventive maintenance for the pro+ non-integrated mattress (P7924), see the pro+ Mattress
Service Manual (209197).

Centrella® Smart+ Bed Service Manual (193588 REV 12) 6-1

Preventive Maintenance
Chapter 6: Cleaning, Disinfecting, and Preventive Maintenance

PM CHECKLIST
Use this checklist with the “Specified Checks” on page 6-3.

Date Feature
Overall condition
Hill-Rom
Manufacturer

Mattress
Braking, steering, 5th wheel
Powered drive system
Power cord
Electrical checks
Battery
Siderails
Experience Pod® Device
Model Number

Function controls
Verbal alerts
CPR feature
Scale system
SideCom®, Bed Exit and Safe-
View®+ Systems, and Wire-
less Connectivity
Accessories
Serial Number

Labor Time:
Total Cost

Repair Cost:

Inspected by:
Applicable
N=Not
O=Okay
Replace
R=Repair or
A=Adjust
C=Clean
L=Lube
Legend

6-2 Centrella® Smart+ Bed Service Manual (193588 REV 12)

 Preventive Maintenance
Chapter 6: Cleaning, Disinfecting, and Preventive Maintenance

SPECIFIED CHECKS
If any of these checks fail, make adjustments, repair, or replace the part as applicable (see the service
manual). If the repair or replacement does not correct the problem, remove the unit from service and
contact Hill-Rom technical support or your local Hill-Rom representative.

1. Examine the overall condition of the bed. Make sure there are no cracks or unacceptable
cosmetic damage and that the bed frame and base are not twisted.
2. Make sure the structure and welded assemblies are in good condition.
Overall Condition

3. Make sure all hardware is correctly installed.

4. Make sure all labels are present, correctly installed, and can be read.
5. If the bed has push handles, make sure they are in good condition and raise and lower
correctly.
6. Remove the headboard and removable footboard. Examine them for damage. Make
sure they do not bind when you remove and install them.
7. If the bed has a night light, make sure it operates correctly.
8. Touch up paint as necessary.

1. Examine for punctures, rips, tears, or other damage to the top and bottom covers. Make
sure to carefully examine these areas; look for abrasions, cuts, or other damage:
• The bottom cover
• Areas where there are pivot points
• Areas next to the moving sections of the frame
Mattress

• The x-ray sleeve, if applicable

2. Replace the covers as necessary.
3. Make sure the mattress attachment mechanisms are in good condition and securely
hold the mattress on the bed frame, if applicable.
4. If the bed has an integrated air mattress, make sure—
• All connectors are correctly installed and not damaged.
• All mattress functions operate correctly (see the user manual).

1. Do as follows. Make sure there is no abnormal noise during the braking and steering
movement.
Braking, Steering,

a. Set the brake, and make sure you can not move the bed.
and 5th Wheel

b. Plug the bed in, and put it into neutral. Make sure the Brake Not Set alert sounds.
c. Put the bed into steer, and make sure you can move the bed forward and backward.
If the bed has the 5th wheel option, make sure the wheel deploys and operates
correctly.
d. Set the brake. Make sure the Brake Not Set alert stops sounding. If the bed has the
5th wheel option, make sure the wheel retracts.
e. Unplug the bed.

6
2. Examine the casters. Make sure they are in good condition and correctly installed.

1. If the bed has this option, do as follows to make sure the system operates correctly:
Powered Drive

a. Put the bed into steer.

System

b. Use each transport handle individually to move the bed forward and reverse.
c. Set the brake, and make sure the system disengages.
d. Make sure all of the pod controls and their indicators operate correctly.

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Preventive Maintenance
Chapter 6: Cleaning, Disinfecting, and Preventive Maintenance

1. Examine the entire length of the power cord. Make sure there are no cuts or exposed
Power Cord wires.
2. Make sure the plug is a one-piece molded plug assembly.
3. Examine the plug for damage. Replace the power cord if the plug shows—
• Discoloration of the plug molding on or around the plug blades
• Signs of cracking
• Loose fit of the plug blade (the plug blade moves in the molding)
4. Make sure the strain relief p-clip is installed.

1. Do as follows to measure the leakage current:

a. Unplug the bed.
b. Connect the bed to the safety tester, and connect the tester to the power outlet.
Electrical Checks

c. Make sure the bed power is correctly supplied by the tester: the indicators on the
caregiver control panel are On (unlock the functions if necessary).
d. Measure the leakage current without operating any function. The value must be
less than 300 μA.
Leakage current: ___________
2. Measure the ground resistance. The value must be equal to or less than 200 milliohms.
Ground resistance: ___________

1. Unplug the bed.

Battery

2. Activate the battery backup.

3. Use the caregiver controls to engage the battery-operated functions (see the user
manual). Make sure the battery has sufficient power to operate the functions. If there is
not sufficient power, or the battery indicator is Off, charge or replace the batteries.

1. Examine each siderail for damage.

2. Do as follows:
Siderails

a. Raise each siderail, and make sure it locks into position. Listen for a click.
b. Lower each siderail. Let the siderail fall freely. It should lower slowly and smoothly.
c. Examine the visible cable routing for pinching, binding, and damage.
d. If the siderail has a USB port, use your PED and its charger to make sure the USB port
operates correctly.

1. If the bed has this option, do as follows:

Pod™ Device
Experience

a. Make sure the patient controls and reading light operate correctly (if applicable).
b. Use your PED and its charger to make sure the USB port operates correctly.
c. Examine the condition of the PED holder mechanism.
d. Make sure the storage feet are present and the arm latches correctly.

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 Preventive Maintenance
Chapter 6: Cleaning, Disinfecting, and Preventive Maintenance

1. Use the caregiver controls on both sides of the bed to do as follows:

• Make sure the lockouts operate.
• Make sure all function controls operate. As the bed articulates, make sure there is no
abnormal noise.
– If the bed has the Obstacle Detect® System, make sure the system operates
Function Controls

correctly.
– When the bed is in its lowest position, make sure the Bed in Lowest Position
indicator is On.
– When the head section is in its lowest position, make sure the digital Head
Angle Display shows 0° ± 2°, and when the head section is in its highest
position, the display shows 65° ± 2°.
2. Use the patient controls on both sides of the bed to make sure all function controls
operate. When you press the Head Up and Head Down controls, make sure the Auto
Contour™ Feature operates.
3. If the bed has a patient pendant (hand control), make sure all function controls operate.

If the bed has this option, make sure the alerts operate correctly (see the user manual).
Verbal
Alerts

Make sure the CPR feature operates correctly.

Feature
CPR

1. Put the bed in the recommended weigh position. If a recommended weigh position is
not specified, put the bed in the flat position.
Scale System—NA Scale

2. Zero the scale.

3. Put 100 lb (45.4 kg) of calibrated weight on the bed distributed between the seat and
(standard)

chest sections.
4. Take a weight reading, and record it.
Weight reading: ___________
5. If the reading is between 99 lb and 101 lb (44.9 kg and 45.8 kg), no further action is
necessary. If it is not, examine the weigh frame for interference, and see the service
manual to repair or calibrate the scale.
6. Make sure all scale functions operate correctly.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 6-5

Preventive Maintenance
Chapter 6: Cleaning, Disinfecting, and Preventive Maintenance

CAUTION:
Caution—Local country laws or regulations may require mandatory verification of OIML
Scale System—OIML EN 45501 Class

scales that are certified in accordance to the NAWI directive.

1. Put the bed in the recommended weigh position. If a recommended weigh position is
not specified, put the bed in the flat position.
2. Fully extend the foot section.
3. Zero the scale.
4. Put 100 kg (220 lb) of calibrated weight on the bed distributed between the seat and
chest sections.
5. Take a weight reading, and record it.
Weight reading: ___________
6. If the reading is between 99.5 kg and 100.5 kg (219 lb and 221 lb), no further action is
necessary. If it is not, examine the weigh frame for interference, and see the service
manual to repair or calibrate the scale.

NOTE:
If you make repairs or adjustments, or if mandatory verification after inspection is required
by local law, have a qualified and approved person verify the scale.

1. If the bed has the SideCom® Communication System option, make sure the SideCom®
connector is in good condition and all hardware is correctly installed.
2. Examine the communication cable, including the male and female pins in the plug.
SideCom®, Bed Exit and SafeView®+
Systems, and Wireless Connectivity

3. Connect the SideCom® tester to the bed, and do as follows:

a. With the weight from the scale check on the bed, turn the Bed Exit System On.
b. Remove at least half of the weight from the bed.
c. Make sure of these:
– The Bed Exit alert sounds.
– If the bed has the SafeView® Alerts option, the indicators flash amber.
– If the bed has the IllumiGuide® Handgrip option, the siderail lights flash amber.
– The tester’s Nurse Call indicator is On.
– Activate the Alarm Silence option.
– Turn the Bed Exit Alert System Off.
4. If the bed has the Wireless Connectivity (WiFi) feature, make sure the WiFi indicators
operate correctly (see the user manual).

Make sure all accessories installed on the bed operate correctly.

Accessories

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 Expected Life
Chapter 6: Cleaning, Disinfecting, and Preventive Maintenance

EXPECTED LIFE
NOTE:
For the expected life for the pro+ non-integrated mattress (P7924), see the pro+ Mattress Service Manual
(209197).
The expected life of the bed is ten years of normal use provided that recommended preventive
maintenance is performed by the facility. However, certain components have a short life cycle and will
need to be replaced in order for the bed to meet its expected life. These components are listed below:
• Batteries have a three-year life expectancy:
• With the exception of the top cover and blower unit (as applicable), the core mattress (P7920),
pro mattress (P7921), max mattress (P7922), and pro+ mattress (P7923) have a five-year life
expectancy.
• The top cover for the core mattress (P7920), pro mattress (P7921), pro+ mattress (P7923), and
max mattress (P7922) has a two-year life expectancy.
•

NOTE:
Laundering reduces the life expectancy of the top cover. Always carefully examine a laundered
cover for damage before use.
• The blower unit for the P7922 has a two-year life expectancy.

Centrella® Smart+ Bed Service Manual (193588 REV 12) 6-7

Expected Life
Chapter 6: Cleaning, Disinfecting, and Preventive Maintenance

NOTES:

6-8 Centrella® Smart+ Bed Service Manual (193588 REV 12)

Schematics

Wiring Diagram (P/N 194664)—Beds before Serial Number V024PF2897

Wiring Diagram (P/N 194664)—Beds with Serial Number V024PF2897 and Higher (Sheet 1 of 2)
Wiring Diagram (P/N 194664)—Beds with Serial Number V024PF2897 and Higher (Sheet 2 of 2)
i