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Sid Resume

Siddharth Swami has over 9.5 years of experience in talent acquisition and human resources. He has expertise in sourcing and recruiting candidates in bulk for both voice and non-voice roles, both domestic and international. He has worked as a Manager of Talent Acquisition at Aspire HR Solutions and in senior recruiting roles at KVC and HGS, where he was responsible for managing external recruiting agencies, internal referrals programs, and meeting hiring targets.

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0% found this document useful (0 votes)
270 views3 pages

Sid Resume

Siddharth Swami has over 9.5 years of experience in talent acquisition and human resources. He has expertise in sourcing and recruiting candidates in bulk for both voice and non-voice roles, both domestic and international. He has worked as a Manager of Talent Acquisition at Aspire HR Solutions and in senior recruiting roles at KVC and HGS, where he was responsible for managing external recruiting agencies, internal referrals programs, and meeting hiring targets.

Uploaded by

sanjaysinghcoer
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SIDDHARTH SWAMI

C2422, 12th Avenue, Gaur City 2 , G. Noida - 201009


Mobil No: (+91) 8826885990, 7982050273
E mail: swami.sid1984@hotmail.com

COMPETENCY FORTE

 Multi-skilled professional with over 9.5 Years of accomplished experience with leading
Organizations in fields of Operations, Hiring and Sourcing.
 Last worked with Aspire HR Solutions as a Manager – Talent Acquisition: Human Resources
(Delhi/NCR).
 Expertise in sourcing and recruiting in bulk for Voice, Non-Voice (Domestic/ International)

AREAS OF EXPERTIES

Managing Vendor Channel


 Responsible for developing External recruitment agencies for BPO hiring.
 Training, Managing and Developing External recruitment agencies as per the requirements
 Responsible for payout and issuing and re-issuing vendor contracts.
 Managing the complete recruitment life-cycle for Hiring & Sourcing
 Preparing Vendor roster as per the availability of the recruiters.

Internal Referral
 Responsible for implementation and management of the referral program.
 Responsible for educating employees about the referral schemes and present requirement
 Responsible for providing timely feedback and payout’s to the referee.
 Rolling out different referral schemes to attract more referrals.
 Managed ERP program for internal referrals.

AD Walk-ins
 Responsible for understanding the present dynamics before releasing newspaper AD.
 Checking and cross checking the present News paper packages, circulation, etc with our different
Marketing agencies before finalizing the AD or newspaper.
 Checking the print material for any defects.

Support Hiring
 Overall responsible of identifying, selecting, offering and on-boarding of candidate for support
hierarchy from Executive till Team Leader level
 Responsible for meeting the target by maintaining compensation and cost per hire budget.

EXPERIENCE AND PROFESSIONAL DEVELOPMENT

Assistant Manager -Talent Acquisition (Delhi/NCR)


KVC, 2nd August, 2017 – 2nd October, 2018
Functional Accountabilities:

 Supporting the Client Sourcing (Delhi/NCR) managing number of clients within Delhi (NCR), for
bulk hiring (technical /non-technical).
 Responsible for managing bulk hiring and sourcing process, strategies and life cycle.
 Responsible for monitoring & managing the centre costs & the Client requirement at the same
time.
 Responsible for getting in touch with the respective HR person from the company to get their
current requirement and line-up the required candidates accordingly.
 Managing and controlling proper line-ups, offer drops and market intelligence
 Heading a team of 5 Recruiter's to drive numbers from them and help with any issues they are facing
in sourcing candidates through different channels

Senior Officer -Talent Acquisition (Delhi/NCR)


HGS, 14th July, 2014 – 26th July, 2017
TA Functional Accountabilities:
 Supporting the Channel Partner Sourcing (Delhi/NCR) managing all external vendors, direct
channels of recruitment, promoting Internal referrals for bulk hiring.
 Responsible for managing bulk hiring and sourcing process, strategies and life cycle.
 Responsible for monitoring & driving recruitment costs & efficiency
 Managing and controlling early attrition, offer drops and market intelligence
 Projects undertaken- Alternate channels of recruitments, Business Forecasting, JD collation &
Analysis, indirect cost reduction and candidate experience.
 Heading a team of 5 interns to drive numbers from them and help with any issues they are facing in
sourcing candidates through different channels.

OPS Functional Accountabilities:


 Acted as a single point of the contact for the employees and managers in the business unit.
 Proactively supported the delivery of HR Processes.
 Built a strong business relationship with the internal client.
 Actively identified gaps, proposes and implemented changes as and when required.
 Recruited personally the key talents for the client.
 Facilitated the management team to bring best solutions for employees
 Acted as the performance improvement driver.
 Designed succession plans for key talents and key job positions
 Acted as the member of the HR Management Team
 Developed HR team members so that they can become HR Business Partners
 Performed a number of employee engagement actives so as to make the environment fun filled.
 Helped the onboarding team in documentation and performs the induction for the new joiners.
 Discussion and negotiation of the salary.
 Was an active member of the EGT (Employee Grievance Team). Tried and resolved the grievances of
the employee in a positive manner to create a healthy working environment.
 Performed exit interviews and take care if there are any such issues that can be rectified and the
employee can be retained with the organization.
 Kept regular skips with different teams to understand if they are not going through any work
pressure that can result in attrition.

Key Achievements:

 Have contributed by providing extensive support to the front line hiring team through & also at the
same time making sure that the vendor channel performance is not affected.
 Received appreciation mails from the immediate manager and AVP for consistent performance
month on month.
 Successfully identified and developed new & old channel partners.
 Have contributed more than 40% of the total voice joining.
 Increase direct contribution from 7.7% to 10%
 Recognized for closing some urgent openings i.e. MIS, HR and TL within TAT.
 Have contributed good numbers in hiring candidates for an International Mediclaim process on a 3
months deputation to Hyderabad. Also supported remotely for closing numbers for different
domestic and international processes in Bangalore and Mumbai.

Senior Officer – Technical Support


DELL, Dec, 2011 – Nov, 2013

 Helped the US customers to get their technical queries resolved for the Dell products.
 Generating business for the company by upgrading the warranty and selling the S/W and H/W
peripherals for desktops, laptops and printers.
 Have been meeting my daily targets on a daily basis since first day.
 Was also a part of the Incident Management Team(IMT) where in we used to get incidents reported
by various clients which we used to resolved within stipulated TAT.
 Was awarded the best IMT member for the last quarter.

Technical Support Officer


WIPRO, FEB, 2009 – DEC, 2011

 Worked as Floor Support for OJT batches ((Email)


 Also worked in compliance Team for checking order rejections, compliance and order placements
(Email).
 Worked on the creation of common templates for emails and guiding the agents to provide proper
resolution and meet process requirements.

. EDUCATIONAL CREDENTIALS

X - 2001 - 60%
XII - 2003 - 50%
B. Sc(IT) - 2014 - 60%

COMPUTER SKILLS: Microsoft Word, Excel, PowerPoint

Siddharth Swami

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