ISR 4331 DIMM & FLASH

UPGRADE

Implementation Plan

Compiled By
Customer Engineering, Revision: 0.1

Revision Date Nature of Revision Author

Draft Feb 12 2020 Implementation Plan Draft Eric Lee
Mar 20 2020 Pilot Run @ aTWN001 Eric + Saji Sabu
1.0 2020
 ** Replacing DIMM has no impact to dual SDP sites
** Replacing DIMM has impact to a single SDP sites

n Parts to order – Each Router

MEM-4300-8G=, 8G memory upgrade for ISR4331
for ISR4331 Qty 2 (8G DRAM (1 DIMM) 1600 for Cisco 4300 series ISR)

16G flash memory upgrade for ISR4331

MEM-FLSH-16G=,
Qty 1 (16G eUSB Flash Memory for Cisco ISR 4430, 4350 &
for ISR 4331
4330 Spare)
*FLSH is NOT a typo; Already requested ITAM to add above items to EMR form.

n Implementation Options
o Option A: Similar to Router Refresh (safe approach)
Skinny Config/Full Config/X509 – takes longer time

o Option B: Hot Swapping with USB stick (this document)

Medium to hig risk – rollback will not be straight forward work (cisco bug).

o Option C (ad-hoc option): Hot Swapping with tftp

For customer sites not allowing USB stick for work

n SOW Summary (each _R2 and _R1):

* TAP/CNETS – to assure FE has skinny config (provided by TAP) with him when on-site.
1. aTWN006R2M# copy bootflash: isr4300-universalk9.16.06.05.SPA.bin usb0: isr4300-universalk9.16.06.05.SPA.bin
2. CNETS -Save configs and license
aTWN006R2M# copy running-config usb0:running-config.cfg
aTWN006R2M# copy startup-config usb0:startup-config.cfg
aTWN006R2M# License save license-saved.lic License save usb0:license-saved.lic
aTWN006R2M# copy license-saved.lic usb0: license-saved.lic
3. FE Replace RAM and Flash
4. rommon 1 > b usb0: isr4300-universalk9.16.06.05.SPA.bin
5. Answer “no” to “Would you like to enter the initial configuration dialog?[yes/no]:
6. Answer “yes” Would you like to terminate autoinstall? [yes]:
7. Router# wri mem {important}
8. Router# copy usb0: isr4300-universalk9.16.06.05.SPA.bin bootflash: isr4300-universalk9.16.06.05.SPA.bin
9. Router# copy usb0:license-saved.lic bootflash:license-saved.lic
Router# license install bootflash:license-saved.lic
Router# copy usb0: running-config.cfg running-config
10. Un-shut Interfaces
aTWN006R2M#conf t
aTWN006R2M(config)#no shut int gig0/0/0
aTWN006R2M(config)#no shut int gig0/0/2
aTWN006R2M(config)#no shut int gig0/0/2.777
11. aTWN006R2M# wri mem; reload _R2
12. CNETS – page x509 team to revoke/reapply licenses
Router# – wri mem; reload
13. if _R2 functions normal, CNETS to:
aTWN006R2M# delete usb0: startup-config.cfg (license-saved.lic, running-config.cfg)
aTWN006R2M# dir usb0: to make sure above saved files have been deleted
*Notes 1*
Replacing DIMM Ram & Flash should not impact startup-config stored in the nvram.
Due to a Cisco bug (CSCvg33382 - C9300), the router will “failed to initialize nvram” when it boots after RAM/Flash upgrade.
The strtup-config will NOT to be read/use.
n Upgrading _R2. <Orange Texts: OBS FE, Blue Texts: CNETS>

Step 0 : On site FE to inform OCC about to replace DIMM RAM & Flash
Step 1 : Inser USB stick to _R2’s USB Port

a) Mastercard CNETS team: save the IOS file.

aTWN006R2M# copy bootflash: isr4300-universalk9.16.06.05.SPA.bin usb0: isr4300-

universalk9.16.06.05.SPA.bin
** Skip this step if IOS file is already there**

b) Mastercard CNETS team: save the Configuration files

aTWN006R2M # copy running-config usb0:running-config.cfg

aTWN006R2M # copy startup-config usb0:startup-config.cfg

c) Mastercard CNETS team: save the License

aTWN006R2M # License save usb0:license-saved.lic

d) Mastercard CNETS team: make sure the files are saved.

aTWN006R2M # dir usb0:

Step 2: To replace existing DIMM and Flash
(OBS FE to do the physical works)
a) Step 3-1: Disconnect the power supply.
b) Step 3-2: Remove the chassis cover. (6 Screws including 2 screws on both sides)

c) Step 3-3: Locate the DIMM module.

See figure 5-6 to find DIMM connectors on the router
 1 Power Supply 2 Flash memory card connector
3 SSD mSATA connector 4 DIMMs
5 CPU ISC /PVDM-4 slot 6 ISC /PVDM-4 slot
7 SM-X Slot1 8 NIM Slot 2
9 NIM Removable Divider 10 NIM Slot 1
11 SFP/RJ45Ports

DIMMs have a polarization notch on the mating edge to prevent incorrect insertion. Figure 5-
21 shows the polarization notch on a DIMM.
Figure 5-21 DIMM Showing Polarization Notch

1 Polarization notch

d) Step 3-4 Pull the latches away from the DIMM at both ends to lift the DIMM slightly. Pull the
DIMM out of the socket as shown in Figure 5-22
Remove existing (4G) DIMM – to remove existing 4G DIMM from DIMN sockets, 2G DIMN
on each socket 1 and socket 2.

Figure 5-22 Remove a DIMM

e) Step 3-5 Orient the DIMM so that the polarization notch lines up with the polarization key on
the connector. See 1.

f) Step 3-6 Insert the DIMM into the connector one side at a time. Figure 5-24 shows what to
avoid while handling a DIMM.
Install DIMM - – to install new 16G DIMM from DIMN sockets, 8G DIMN on each
socket 1 and 8G DIMN socket 2.

g) Step 3-7 Firmly press the DIMM into the connector until the latches close onto the DIMM.
Ensure that both latches rotate to the closed position against the DIMM. See Figure 5-25.
Figure 5-25 Install a DIMM
 h) Step 3-8 Remove the Flash Memory Card
1. (Rare cae) Models with *build-in 8G Flash - go to next step c) step 3-9.
*(you don’t see a flash card on the flash slot shown below)

Default 4G flash is build-in imbedded on

the motherboard.
When the new 16GB flash card is
installed, the on-board flash will be
disabled automatically.

(thanks Jumpei for the photo and info.)

2. Models without build-in 8G Flash.

*(you can see a flash card on the flash slot shown above)
Unscrew (2 screws). the flash memory card, see below 2 pictures and Figure 5-54

i) Step 3-9 Place the flash memory card on top of the flash memory card connector.
j) Step 3-10 Tighten the supplied screw to secure the flash memory card in place.

Screw comes with 16G Flash

k) Replace the chassis cover and Power on the router

Step 4: Boot up the router

OBS FE -–
a) Boot up the router from the Cisco image that is available in an external USB stick
rommon 1 > b usb0: isr4300-universalk9.16.06.05.SPA.bin
Located isr4300-universalk9.16.06.05.SPA.bin
################################################################
###################Image loaded
 Boot image size = 486645440 (0x1909ab84) bytes (bytes numbers just a reference)
b) Ignore “Failed to initiate nvram (backup) nvram error message
% Failed to initialize nvram
% Failed to initialize backup nvram
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
………………….
c) Would you like to enter the initial configuration dialog? [yes/no]: n
Would you like to terminate autoinstall? [yes]: y
“Press RETURN to get started! “Hit Enter/Return”
d) Router> en
Router# Wri mem {Impoirtant, to fix Cisco Bug}
Building configuration...
Router# sh usb0: (optional, but easy to cut/paste)
-#- --length-- ---------date/time--------- path
1 4096 Jan 01 1970 00:00:00.0000000000 +00:00 /vol/usb0/
2 3195 Mar 19 2020 23:45:30.0000000000 +00:00 /vol/usb0/aTWN006R2M_license.lic
3 34762 Mar 19 2020 23:46:02.0000000000 +00:00 /vol/usb0/aTWN006R2M_runningconfig.cfg
4 34762 Mar 19 2020 23:46:12.0000000000 +00:00 /vol/usb0/aTWN006R2M_runningconfig
5 24583 Mar 19 2020 23:46:36.0000000000 +00:00 /vol/usb0/aTWN006R2M_startupconfig
6 550218614 Mar 19 2020 23:49:26.0000000000 +00:00 /vol/usb0/isr4300-universalk9.16.06.05.SPA.bin
7171371008 bytes available (550342656 bytes used)

e) Router# copy usb0: isr4300-universalk9.16.06.05.SPA.bin bootflash: isr4300-

universalk9.16.06.05.SPA.bin
Router# copy usb0:isr4300-universalk9.16.06.05.SPA.bin bootflash:isr4300- bootflash:isr4300-universalk9.16.06.05.SPA.b
Source filename [isr4300-universalk9.16.06.05.SPA.bin]?
Destination filename [isr4300-universalk9.16.06.05.SPA.bin]?
Copy inprogress...
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
CCCCCC 550218614 bytes copied in 41.005 secs (13418330 bytes/sec)

f) Transfer Liecnse
Router# copy usb0:license-saved.lic bootflash:license-saved.lic
Destination filename [license-saved.lic]?
Copy in progress...C
3195 bytes copied in 0.050 secs (63900 bytes/sec)

Router# license install bootflash:license-saved.lic

Installing licenses from "bootflash:license-saved.lic"
Installing...Feature:appxk9...Successful:Supported
Installing...Feature:securityk9...Successful:Supported
Installing...Feature:ipbasek9...Successful:Supported
3/3 licenses were successfully installed
0/3 licenses were existing licenses
0/3 licenses were failed to install

g) Router# copy usb0:running-config.cfg running-config

Destination filename [running-config]?
A system RELOAD is required before templating state change
source Loopback40
^
% Invalid input detected at '^' marker.

h) Un-shut Interfaces
aTWN006R2M#conf t
aTWN006R2M(config)#no shut int gig0/0/0
aTWN006R2M(config)#no shut int gig0/0/2
aTWN006R2M(config)#no shut int gig0/0/2.777
aTWN006R2M(config)#show ip int bri
Interface IP-Address OK? Method Status Protocol
GigabitEthernet0/0/0 10.72.180.3 YES TFTP up up
GigabitEthernet0/0/1 unassigned YES unset administratively down down
GigabitEthernet0/0/2 unassigned YES unset up up
Gi0/0/2.777 192.168.231.29 YES TFTP up up
GigabitEthernet0 unassigned YES unset administratively down down
Loopback40 10.72.181.25 YES. TFTP up up
Tunnel0 10.137.225.183 YES TFTP up down

i) Router # reload
Proceed with reload? [confirm]. ….
 Verification - – show hardware
Mastercard CNETS team:
a) Page X509 team to revoke/reaplly license
b) aTWN006R2M# show dmvpn
c) aTWN006R2M# show hardware
d) aTWN006R2M# delete usb0:license-saved.lic
e) aTWN006R2M# delete usb0:startup-config.cfg
f) aTWN006R2M# delete usb0:running-config.cfg

n Upgrading _R1 by repeating all above steps.

n [ !! IMPORTANT !! ]
TAP/CNETS - Request FE to double check and verbally confirm that the config files are
deleted from the USB before releasing FE from customer site.