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ROOM-SERVICE-Script

A customer calls Tablo's Room Service to order food, specifically requesting a salad. The waiter recommends a Zesty Mango Crunch salad, and the customer adds a Chocnut Mousse dessert and sparkling water to the order, which is charged to their room. The waiter delivers the food to the customer's room and provides the bill for signature, offering further assistance if needed.

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10 views

ROOM-SERVICE-Script

A customer calls Tablo's Room Service to order food, specifically requesting a salad. The waiter recommends a Zesty Mango Crunch salad, and the customer adds a Chocnut Mousse dessert and sparkling water to the order, which is charged to their room. The waiter delivers the food to the customer's room and provides the bill for signature, offering further assistance if needed.

Uploaded by

mendozaaivrian26
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ROOM SERVICE

CUSTOMER: [phone rings] Hello?

Waiter /Receptionist: Good Morning, and thank you for calling Tablo’s Room Service. My name is ___.
How may I assist you today?

CUSTOMER: "Hi ____, I’m feeling a bit hungry, and I thought I’d order something to eat. Can you help me
with that?"

Waiter /Receptionist: Of course! I’d be delighted to assist. First, may I know who's on the line and your
room number, please?

CUSTOMER: My name is ____ and sorry I forgot what is my room number.

Waiter /Receptionist: Don’t worry about that Sir/Maam. I’ll just check it in our system. For confirmation,
you are Mr/Ms. ____.

CUSTOMER: Yes, you are correct.

Waiter /Receptionist: And may I ask if the booking name of the hotel is under your name Sir/Maam?

CUSTOMER: Absolutely.

Waiter /Receptionist: Thank you. Now, May I inquire what type of meal you are in the mood for today?
We have a wide selection of appetizers, soups, salads, main courses, desserts and beverages on the
menu that is placed on your bedside table.

CUSTOMER: I’m not fully hungry. Can you recommend some salad for me?

Waiter /Receptionist: Certainly! For the salad I recommend our unique Zesty Mango Crunch, it is a green
mango salad topped with danggit or dried fish flakes with vinaigrette on the side. For something more
filling, I would recommend the Ceasar Salad with Adobo Dressing.

CUSTOMER: The Zesty Mango Crunch sounds lovely.

Waiter /Receptionist: Ok, I’ll take note of that. Would you like to add a beverage, perhaps a refreshing
juice or water?

CUSTOMER: Just a sparkling water.

Waiter /Receptionist: And to complete your meal? How about a dessert Sir/Maam? We have our own
Chocnut Mousse that is made of Filipino Chocnut candy.

CUSTOMER: Ok, I’ll take that.

Waiter /Receptionist: Excellent choice. To confirm, your order will consist of a Zesty Mango Crunch
salad, Chocnut Mousse and a bottle of sparkling water.

CUSTOMER: Yes, please. That will be all for now

Waiter /Receptionist: Ok Sir/Maam How would you like to settle your bill? Would you prefer to pay in
cash or have it charged to your room?
CUSTOMER: Charged it to my room bill

Waiter /Receptionist: Ok, Thank you very much for your order. It will be delivered to your room in
approximately 30 minutes. Should you need any further assistance, do not hesitate to contact us. We
hope you enjoy your meal

CUSTOMER: Thank you for your assistance!

DELIVERING THE FOOD IN THE ROOM

Waiter /Receptionist: [Knock on the door]

CUSTOMER: [Opens the door] Hello

Waiter /Receptionist: Good Morning, Mr./Ms. ___. I hope you’re doing well today. I have your order
from Room Service. May I come in?

CUSTOMER: Sure!

Waiter /Receptionist: May I please place it on the table for you?

CUSTOMER: Yes, please

(after setting the food)

Waiter /Receptionist: Excuse me Sir/Maam your food is ready and it includes your zesty mango salad,
chocnut mousse and sparkling water. Would you need anything else at this time?

CUSTOMER: Everything looks perfect. Thank you

Waiter /Receptionist: You're very welcome! If you need any additional items, feel free to call Room
Service at any time. We’ll be happy to assist you

CUSTOMER: Ok, I will

Waiter /Receptionist: Here is you bill Sir/Maam Kindly sign it. If you are ready to clean your soiled dishes
you can dial 009. Thank you very much, enjoy your food and have a wonderful day.

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