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MFA Web Based RDP - User Guide - Externals

This document provides instructions for configuring and using Microsoft Authentication (MFA) to remotely access Radware office machines and Outlook. It outlines how to [1] install the Microsoft Authenticator app on a mobile device and configure MFA, [2] access the RDP-MFA URL and authenticate with MFA, and [3] add additional remote access connections. Support can be contacted via the helpdesk website, email, or phone if any issues are encountered during setup or use.

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54 views8 pages

MFA Web Based RDP - User Guide - Externals

This document provides instructions for configuring and using Microsoft Authentication (MFA) to remotely access Radware office machines and Outlook. It outlines how to [1] install the Microsoft Authenticator app on a mobile device and configure MFA, [2] access the RDP-MFA URL and authenticate with MFA, and [3] add additional remote access connections. Support can be contacted via the helpdesk website, email, or phone if any issues are encountered during setup or use.

Uploaded by

אבירן נועם בקל
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Overview

Microsoft Authentication OR MFA is a VPN token included in the Office 365 global services.

Use the MFA token to access your Radware office machine / Outlook/ Terminal server from a Non
Radware computer.

IT has created this user guide to walk you through the installation of the Microsoft Authentication token and
how to access the remote access URL.

Key of content

Chapter 1: Configure Multi-Factor Authentication Access.

Chapter 2: Access RDP-MFA URL.

Chapter 3: Adding a new Personal Station

If you encountered a problem with installation, you can approach IT Support by creating a Helpdesk
Ticket in one of the following methods.

 Open via web https://helpdesk.radware.com/


 Send an email to IT Helpdesk at HelpDesk@Radware.com
 Call the Helpdesk 24/7 Hotline at +972-72-270-5757 or 8888 from internal phone.
Configure Multi-Factor Authentication Access

1. Open your mobile App Store / Play Store, search for and Install the Microsoft Authenticator app.

Please Note: DO NOT OPEN these app yet! You will be required to do so on the next stage.

2. Click here to launch MFA login page.

3. Enter your Radware username as mentioned below and your password and then click Sign in.

4. Click Set it up now.

5. Click the drop-down arrow and select Mobile app, then check the receive notifications for verification
option and then click Set up.
6. A new QR barcode will now appear.
Before moving on to the next step, perform the following steps in order to install and configure Microsoft
Authenticator on your mobile device.
Please Note: Screenshots were taken with an IOS device. some steps may appear different on Android devices.

1. Install the MA app. 2. Tap on Allow. 3. Tap on the ‘+’ sign OR tap
On Add Account.

4. Tap on Work or school 5. Tap on OK. 6. Scan the QR code.


account.
7. Once scanned, click Next.

8. A new notification will now prompt on your mobile, tap on Approve.

9. Select your country prefix and type in your mobile number, then click Done.
10. MFA configuration is complete. You can close the browser.

Please Note: you can add an additional authentication phone by ticking and editing the relevant fields and
then click Save.
Access RDP-MFA URL

1. From Internet Explorer browser go the following URL:

https://gwjuil.radware.com/rdp-mfa

2. Fill in your credentials as instructed below, then click Sign In:

Your Domain
User name

Your Domain
password

3. An authentication request will now prompt on your mobile device, tap Approve.

4. Click the Install pop-up appears at the bar on bottom of the screen (this step is only for first time
configuration).
5. Connect to the relevant link as shown below:

RDP Connection to
Terminal Server with
your profile

RDP connection to your


work PC or to any other
saved remote connections
Adding a New Personal Station
When replacing a computer name or trying to access another computer, which is not on the Terminal
Sessions list, a new station needs to be added as instructed below.

1. From the home page, click the Plus icon.

2. Next to Bookmark Name, enter a name for the new station.

3. Under Settings, modify the bellow:


 Next to Host, enter the new Computer Name or IP.
 Change Color Depth to 32-bit.

4. Click on Add.

5. A new Terminal Session will appear on the main screen.

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