SWIKRITI KARMAKAR

Team Lead-PMO Officer

NatWest Group, India
Contact no.: +91-7065343252
Email Id.: swikriti28@gmail.com

PROFILE SUMMARY:

Skilled Project Management professional / Scrum Master with overall 10+ years of experience . Adept at
providing leadership and direction to multidisciplinary teams, I excel in translating business needs into
actionable project plans while ensuring adherence to timelines and budgets. Skilled in stakeholder management,
risk mitigation, and fostering a collaborative environment, I am committed to driving projects from inception to
completion with a focus on maximizing benefits and organizational growth.

WORK EXPERIENCE:

• Feb 2023 – Present : NatWest Group, India as Associate Vice President

• Oct 2021 – Feb 2023 : KPMG Global Services , India as PMO Consultant
• Feb 2018 – Oct 2021: Sunlife Financials , India as Project Analyst
• Oct 2014- Feb 2018: Accenture Solution Private Ltd as Application Development Senior Analyst

NATWEST GROUP, INDIA

JOB ROLE AS AVP-PMO OFFICER/SCRUM MASTER:

 Facilitate scrum ceremonies(sprint/release planning . retrospective, sprint/release/project review, daily stand

ups, etc.)
 Define timely milestones along with metrics reporting , sprint and release cadence, meeting cadence.
 Collaborate with product owner, development team and architects, prioritizing and sequencing release scope,
product backlog.
 Maintain and communicate the team’s capacity, scrum board, sprint backlog, velocity burn down /burnup
charts to the management.
 Shielding scrum teams and keep them focused on sprint goals. Protect team from over commitment , manage
backlog and prioritize resolution of defects /bugs reported during testing phases, regression or reported from
production.
 Leading the financials of Enterprise Engineering.
 Responsible for planning, forecasting, tracking and maintaining the finances . Prepare monthly financial
reporting and variance analysis.
 Communicating and Coordinating with multiple stakeholders - portfolio/program/project managers/external
suppliers.
 Proactively monitors program/portfolio execution to effectively identify risk/issue/dependencies as they arise.
 Mitigate risk, issues and dependencies on portfolio level related to finances.
 Promotes and take accountability to identify opportunities to improve delivery and oversee the governance
process to reduce risk and ensure effective and timely decision making.
 Spearheaded the transition to Agile methodologies across department, resulting in increase in
program delivery speed and improvement in team productivity.
 Led and support the use of agile methodologies(Scrum/Kanban) in line with corresponding transformation
frameworks at the bank.
 Process Optimization: Implemented Scrum practices and process improvements, enhancing team
productivity and delivering high-quality outcomes.
 Collaborated with senior leadership to align Agile practices with organizational goals and strategic
objectives, driving significant improvements in project outcomes.
 Program Increment (PI) Planning: Orchestrated and facilitated quarterly PI planning events, ensuring
successful execution and alignment with overall strategic objectives.
 Retrospective Management: Directed retrospective meetings and maintained retro logs, driving actionable
insights and continuous improvement across teams.
 Lead process improvements in delivering resource management and Successes portfolio wide from
ideation to execution.
KPMG GLOBAL SERVICES, INDIA
JOB ROLE AS PMO CONSULTANT:

• Handle end to end project as PM.

• Led the Global Compliance and Quality Risk team ensuring effective governance on day-to-
dayactivities.
• Monitoring and tracking performance, status of the activities by Member Firms.
• Create, Publish and maintain project reports and Dashboards.
• Working with Review Leaders to ensure timely deliverables. Communication and coordination with
member firms.
• Selection, Planning and scheduling of member firms for review.
• Preparing reports for leadership and monitor program delivery.
• Prepare monthly financial reporting, variance analysis and accruals.
• Liaison with GQ&RM finance team. Monitor and approve invoices.
• Manage and maintain resource allocation and availability tracker.

SUNLIFE FINANCIALS, INDIA

JOB ROLE AS SCRUM MASTER / PROJECT ANALYST:

• Facilitated Scrum ceremonies (Daily Standups, Sprint Planning, Retrospectives, and Reviews) ensuring
effective team collaboration and communication.
• Coached and mentored cross-functional teams on Agile principles, resulting in a 25% increase in team
productivity .
• Worked closely with Product Owners to maintain and prioritize the product backlog, ensuring clear and
actionable user stories for each sprint and decomposition of complex requirements into epics.
• Identified and removed impediments to progress, allowing the team to maintain focus and achieve a
consistent sprint velocity.
• Fostered a culture of continuous improvement and safety, enhancing team engagement and satisfaction.
• End to End complete Project analyst support to Project managers throughout the life cycle of a project.
• Develop and use consistent models and processes for Analysis; Reporting on the overall Program Health
tosupport successful execution.
• Develop regular Project Communication vehicles to ensure the effective communication of key
decisions, progress, and actions across the program to the broader team and key stakeholder groups.
• Establish and maintain collaborative working relationships with key program stakeholders.
• Provide support for capturing and communicating decisions. Support the project manager(s) in the
development and maintenance of project plans and assist in project meetings by capturing outcomes
andmanaging action items.
• Resource Demand Management: Demand tracking, Resource calendar tracking, supply to demand
andmonitoring on project level and Portfolio Level Reporting for the entire complex.
• Maintaining the CMMI process adherence: Ensuring documentation, review and sign off at various phase
ofproject life cycle.
• Risk Management: Ensuring risks are tracked diligently at-risk log and mitigate it wherever possible.
• Performing Audits as a Configuration Manager for the Digital Solutions Engagement.

ACCENTURE SERVICES PVT LTD, GURGAON

JOB ROLE AS PROJECT CONTROL SERVICES SENIOR ANALYST:

Program and Portfolio Management

• Plan and schedule the program – Understand the scope, Create WBS and schedule the tasks/activities,
monitor throughout the life cycle.
• Identify , create and maintain RAID Log and mitigate risk as per agreement.
• Status Reporting – Create and publish status reports to stakeholders.

Project Management and Project Support

• Project Planning , Prepare Project Charter, Schedule, and Project Estimation.
• Identify ,create and maintain RAID Log and mitigate risk as per agreement.
• Project resource planning and Cost Management
• Create and publish project status report to Stakeholders.
• Ensure projects are delivered on time and within scope.
• Coordinate with Architects, Developers, Designers and Testers to get work done, project
implementationand closure activities.
SKILLS:
• Excellent organizational skills and ability to prioritize wide range of tasks.
• Knowledge and experience of JIRA, Confluence , Microsoft packages, including Project, PowerPoint,
Word and Excel, skilled in Changepoint PPM, Planview , Tableau and IBM lotus notes.
• Proficient in project methodologies , SDLC and CMMI Model.
• Agile Methodologies (Scrum, Kanban, SAFe)
• Project , Risk , Change , Stakeholder Management, Strategic Planning.

EDUCATIONAL BACKGROUND:

S. No Name of Degree Year of Passing CGPA/Percentage Name of the Institution

1. B.Tech (ECE) 2014 7.58 Lovely Professional

University
2. SSC 2009 84.8 Surendranath
Centenary School
3. HSC 2007 86.5 Surendranath
Centenary School

PERSONAL DETAILS:
Father’s Name: Mr. Dilip Karmakar
Mother’s Name: Mrs. Sampa Karmakar
Date of Birth: 28th January 1992

DECLARATION:
I hereby declare that the above furnished information is correct to the best of my knowledge.
Date:
Place: Gurgaon (Haryana) (Swikriti Karmakar)