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Record Matrix-Order & Processing

This document provides a record matrix for the Marketing & Sales department of Fontus Water Limited. It lists 18 records related to marketing and sales functions, including customer data, sales plans, order formats, performance analyses, and more. For each record, it specifies the record number, revision number, retention time of 1 year, disposal authority of C.O.O., and disposal method of tearing. The records will be retained for 1 year and then disposed of by being torn up, under the authority of the Chief Operating Officer.

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Ranjit Singh
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74 views1 page

Record Matrix-Order & Processing

This document provides a record matrix for the Marketing & Sales department of Fontus Water Limited. It lists 18 records related to marketing and sales functions, including customer data, sales plans, order formats, performance analyses, and more. For each record, it specifies the record number, revision number, retention time of 1 year, disposal authority of C.O.O., and disposal method of tearing. The records will be retained for 1 year and then disposed of by being torn up, under the authority of the Chief Operating Officer.

Uploaded by

Ranjit Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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FONTUS WATER LIMITED

RECORD MATRIX

Department: Marketing & Sales Review Date: 15/03/11

Sr. Description Record No. Revision Retention Disposal Disposal


No. No. Time Authority Method
1. Customer Data Base F-MKT-01 00 01 Year C.O.O. By Tearing
2. Customer Addition F-MKT- 00 01 Year C.O.O. By Tearing
Form 01.1
3. Weekly Plan (Calls / F-MKT-02 00 01 Year C.O.O. By Tearing
Visits)
4. Enquiry Record F-MKT-03 00 01 Year C.O.O. By Tearing
5. Enquiry Form F-MKT- 00 01 Year C.O.O. By Tearing
03.1
6. Forecasting from F-MKT-04 00 01 Year C.O.O. By Tearing
Regions
7. Sales Plan F-MKT-05 00 01 Year C.O.O. By Tearing

8. Collection Plan F-MKT-06 00 01 Year C.O.O. By Tearing

9. Order Format F-MKT-07 00 01 Year C.O.O. By Tearing


10. Monthly Performance F-MKT-08 00 01 Year C.O.O. By Tearing
Analysis
11. Customer Complaint F-MKT-09 00 01 Year C.O.O. By Tearing
Record
12. Customer Complaint F-MKT- 00 01 Year C.O.O. By Tearing
Form 09.1
13. Customer Feedback F-MKT-10 00 01 Year C.O.O. By Tearing
Questionnaire

14. Summary of F-MKT-11 00 01 Year C.O.O. By Tearing


Customer Feed back
15. Order Monitoring F-MKT-12 00 01 Year C.O.O. By Tearing
Record
16. Dealer Approval Form F-MKT-13 00 01 Year C.O.O. By Tearing

17. Credit Approval Form F-MKT-14 00 01 Year C.O.O. By Tearing

18. List of Approved F-MKT-15 00 01 Year C.O.O. By Tearing


Dealers

F-REC-01 (00) MR

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