Journal of Computer, Software, and Program (JCSP)

ISSN: 3007-9756 (Online)

Volume 1 Issue 1, (2024)
https://doi.org/10.69739/jcsp.v1i1.50
https://journals.stecab.com/index.php/jcsp

Published by
Stecab Publishing

Research Article
Development and Evaluation of a Web-Based Resident Information Management System

*1Uriel M. Melendres, 1Karlo M. Aranda

About Article ABSTRACT

The development of a Web-Based Resident Information Management System
Article History simplifies the process of storing and accessing information of residents
compared to the traditional way of information management. Having this
Submission : March 26, 2024
kind of system, the barangay could easily perform its duty to the public like
Acceptance : May 2, 2024
planning and implementing different programs and granting other document
Publication : June 27, 2024
requests like residence certificates and permits. The Rapid Application
Development (RAD) model was utilized as a system development method
Keywords since it emphasizes the quick design development cycle and high-quality
outcomes. The system was undergone testing and evaluation using six ISO
Web Development, Information
25010 criteria. An average mean result of 3.48 for functional suitability, 3.62
Management System, Rapid Application
for performance efficiency, 3.58 for compatibility, 3.42 for usability, 3.44 for
Development
reliability, and 3.51 for security shows that the developed system met the user
requirements and is ready for implementation. This will make it easier for
the barangay to maintain residents’ records and provide hassle-free services.
About Author
1
Mindoro State University-Bongabong
Campus, Philippines

Citation Style:
Melendres, U. M., & Aranda, K. M. (2024). Development and Evaluation of a
Web-Based Resident Information Management System. Journal of Computer,
Contact @ Uriel M. Melendres Software, and Program, 1(1), 14-22. https://doi.org/10.69739/jcsp.v1i1.50
urielmelendres@gmail.com

Copyright: © 2024 by the authors. Licensed Stecab Publishing, Bangladesh. This is an open-access Page 14
article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license.
Journal of Computer, Software, and Program (JCSP), 1(1), 14-22, 2024 Page 15

1. INTRODUCTION the system incorporates data visualization, which offers a rapid

In the Philippines, the Barangay is the fundamental political and comprehensive overview of resident data. By presenting
unit recognized by the Local Government Code (LGC) of data in an easily digestible format, visualizations can reduce
1991. As stated in section 384 of the LGC, its mandate is to the cognitive and intellectual strain involved in interpreting
serve as the primary planning and implementing unit of and analyzing information. This, in turn, could help barangay
government policies, plans, programs, projects, and activities staff make informed decisions more quickly and accurately
in the community. To fulfill this mandate, the Barangay must (Qin et al., 2020). Additionally, by increasing the quantity of
maintain an accurate and updated record of its residents, which information presented, visualizations can enhance the overall
serves as a vital resource for the identification of individuals, efficiency and effectiveness of the resident information
planning, and statistical purposes. In addition, the Barangay management system, allowing barangay staff to better manage
is responsible for issuing various essential documents, such as resident data and provide improved services to residents.
certificates of residency and permits, which require accurate Consequently, this system can serve as an essential tool for any
and up-to-date resident information. barangay seeking to optimize its administrative processes and
Despite the technological advancements in the Philippines, improve its services to residents.
most Barangays, particularly those in the province of Oriental
Mindoro, still rely on manual ways of keeping and managing 2. LITERATURE REVIEW
resident records. This was confirmed when a survey conducted Data is a critical asset for individuals, organizations, and agencies
by the proponents in the town of Bongabong, Oriental Mindoro alike. As the volume of data grows exponentially, relying on
revealed that all thirty-six (36) Barangays in the town were manual record-keeping could lead to numerous challenges,
using manual record-keeping processes, where data was including poor management, data loss, unauthorized access,
written in logbooks and some records were printed and stored and the formation of data silos (Malak, 2023). Despite these
in cabinets. Other barangays also use word processing tools risks, many local government agencies still use manual record-
and spreadsheets like Microsoft Word and Excel which at least keeping methods (Oloyede, 2022). Conversely, numerous
improved their process. While efforts were made to record organizations are embracing computerized record management
and measure the data, they were still done manually, leaving and information systems to enhance their operations and reduce
them vulnerable to human error and bias (Benitez, et. al., the issues associated with manual record-keeping (Touray,
2017). As a result, Barangay personnel were not able to provide 2021). It will also provide a strong foundation for managing
accurate data quickly enough. Another problem with manual paperwork efficiently, finding documents quickly, and making
data recording is its rapid growth over time which resulted important information easily accessible when required.
in numerous issues in storage, management, and information Furthermore, it offers better service delivery, accountability,
retrieval. continuity, and transparency (Guto & Jumba, 2021).
The challenge can be readily addressed through the utilization The beneficial impact of computerized systems is driving
of contemporary ICT solutions. Software technologies, numerous government agencies to adopt such technology,
particularly information systems, provide a more efficient, aiming to optimize their operations (Hinkley, 2023). For
timely, and precise environment for storage, management, and instance, the Department of Social Welfare and Development
data processing. As stated by Bondoc (2019), the adoption of an (DSWD) in Caraga, Philippines, has embraced digitization to
information system can enable barangays to manage document safeguard records securely, ensuring both accessibility and
requests and streamline administrative procedures. Various compliance with departmental regulations (Jayoma et al.,
studies, including those conducted by Lacasandile et al. (2020) 2020). Similarly, Carpio (2020) underscores the importance
and Requinto et al. (2019), have demonstrated the efficacy of of computerized management systems at the barangay level,
implementing an information management system in multiple emphasizing their role in streamlining initial planning and
government units, including barangays. Such a system can implementation processes within the community. In addition
greatly enhance the provision of quality services by the to planning and implementing projects, barangays also provide
barangay. For this reason, the web-based resident information a range of essential services, including issuing certificates and
management system was conceptualized and developed. clearances, delivering health services, ensuring public safety
The system was developed to facilitate an efficient and and security, and more. These diverse offerings underscore
streamlined platform for resident record management and the the importance of establishing an organized and dependable
issuance of different barangay documents. The system allows information management system for residents. Villiones
residents to log in and update their information, as well as (2021) developed a Service Management System across various
request necessary documents, providing a straightforward and barangays in Talisay, Negros Occidental, and conducted an
expedited process. With this system, barangay staff can supply assessment if they need the system. Based on the results, the
important documents such as barangay clearance, barangay system is recommended for implementation in most of the
permit, certificate of residency, certificate of indigency, business barangays being surveyed to improve operational efficiency
permit, and other documents with ease and efficiency. and transaction services for residents.
Moreover, the system enables the barangay to make informed Conventional computerized systems like record management
decisions regarding the allocation and utilization of resources and information systems are being revolutionized by emerging
and the implementation of various government programs technologies. For instance, most of the applications nowadays
through the use of up-to-date resident information. Additionally, are web-based, which allows concurrent access by multiple

Stecab Publishing
https://journals.stecab.com
Journal of Computer, Software, and Program (JCSP), 1(1), 14-22, 2024 Page 16

users using any platform with a browser and the internet

(Joseph et al., 2020). This contrasts with traditional standalone
applications, which are limited to single users on a specific
device. Commonly, web applications are built using the PHP
scripting language and its frameworks, often in conjunction
with MySQL as the database management system (Adam et
al., 2022). Aside from being web-based, some technologies are
also integrated into the new system such as Quick Response
(QR Code) for user authentication (Ahmed et al., 2020) and
data visualization to summarize the collected data (Karya &
Heripracoyo, 2020).
Development of a software application is not an easy
process. The success of development usually depends on
the method being used. One of the promising methods was
Rapid Application Development (RAD). To address the ever-
changing needs of users, developers are increasingly turning to
methodologies like the Rapid Application Development (RAD)
method. As Yumhi et al. (2024) point out, RAD allows for faster Figure 1. RAD Model (Sarker et al., 2015)
design, analysis, and implementation of system changes. This
officials and residents of Bongabong, observation, document
iterative approach ensures the final product closely aligns with
analysis, and benchmarking of the relevant current system, all
user feedback, making it more adaptable to dynamic needs.
the requirements were determined and finalized.
Similarly, Tongkaw et al. (2019) highlight that the RAD model
Requirement capture was followed by three iterative phases
prioritizes a rapid design and development cycle while aiming
such as quick design, building a prototype, and customer
for high-quality results. It achieves this by drawing inspiration
evaluation.
from established methodologies like waterfall, agile, and scrum.
Quick Design
Evaluation is crucial to ensure the system meets all target user
Upon identifying all the requirements, the preliminary design
requirements. The ISO/IEC 25010:2011 standard provides a
was drafted. The researchers began by drawing a simple
well-established framework for software quality evaluation
wireframe of the site and then translating it later into a
(Estdale & Georgiadou, 2018). This approach goes beyond
mockup (Figure 2). This will help the target users to initially
simply assessing the software product itself; it helps determine
visualize the system to give their feedback in the early stage of
the effectiveness of the development processes and identify
development. This will make sure that the system development
areas for improvement.
is on the right track.

3. METHODOLOGY
3.1. System Development Method
To increase the likelihood of success in software development,
it is crucial to choose an appropriate System Development Life
Cycle (SDLC) model that suits the project’s requirements. In the
case of the resident information management system, the Rapid
Application Development (RAD) model was utilized, as it was
a project requirement for a bachelor’s degree in Information
Technology. RAD is particularly useful for developing
modularized systems in a short amount of time, typically
between two to three months. By adopting the RAD model, the
development of the resident information management system
can be expedited without compromising the quality of the Figure 2. Sample Mockup of the Developed System
system’s output.
Phases of the model (Figure 1) comprise requirements capture, Build Prototype
quick design, build prototype, and prototype evaluation. Each The developed mock-up in the previous phase was transformed
step will execute once the initial phase is complete and if into a working prototype in this phase. The prototype was
necessary, the process could be repeated until the final product developed using Hypertext Markup Language (HTML), and
met the required functionality. The following explains the Cascading Style Sheet (CSS) frameworks such as Bootstrap for
salient activities for each phase. the front end and PHP and MySQL for the back end.
Requirement Capture Customer Evaluation
In this phase, all the requirements for the development were Upon development of the prototype, it was evaluated by the
gathered such as user requirements, functional requirements, target users and some external experts. Their feedback will be
hardware, and software requirements as well as security integrated to improve the total capability of the system. The
requirements. Through onsite visits, interviews with Barangay final evaluation used ISO 25010 criteria.

Stecab Publishing
https://journals.stecab.com
Journal of Computer, Software, and Program (JCSP), 1(1), 14-22, 2024 Page 17

Engineer Final Product development. Every prototype was tested by the developers
After improving the prototypes based on feedback, the system using test cases. On the other hand, upon finalization of the
was finalized and ready for implementation. system, it was evaluated using ISO 25010 criteria.
Six criteria from ISO 25010 software quality standards
3.2. Testing and Evaluation were used as evaluation criteria as shown in Table 1. Each
The system underwent to series of tests like unit, integration, criterion has three indicators. The proponents utilized a verbal
and system testing which are mandatory for software interpretation of strongly agree to strongly disagree on a
four-point Likert scale to measure respondents’ beliefs. The
Table 1. Evaluation Instrument based on ISO 25010 evaluators are purposively selected.
Criteria Indicators
4. RESULTS AND DISCUSSION
1. Functional The system covers all the specified tasks
Suitability and user objectives. The development of a Resident Information Management
System (RIMS) has a lot of aspects to consider such as the
The system provides the correct results different requirements of the users, appropriate technologies
with the needed degree of precision. to be used, how it should be implemented, and the like. After
The system facilitates the accomplishment considering those aspects and following the rapid application
of specified tasks and objectives. development (RAD) methodology the system was successfully
developed. The following section will present the system
2. Performance The system’s response and processing times output and its evaluation result.
Efficiency and throughput rates, when performing its
functions, meet requirements.
The system’s amounts and types of
resources used when performing its
functions meet requirements.
The system’s maximum limits of
parameters meet requirements.
3. Compatibility The system smoothly runs on any device.
The system is accessible on any device
with an internet connection.
The system generates an effective result of
data from the prototype.
4. Usability The system allows users to recognize if it is Figure 3. System Architecture of the Developed System
appropriate for their needs.
4.1. System Architecture
Specified users can use the system to
Figure 3 shows how the system works with the Barangay
achieve specified learning goals effectively,
Personnel and individual residents. Both users could access the
and efficiently and have freedom from risk
system using a quick response (QR) code generated when they
and satisfaction in a specified context.
created their accounts. As a second level of security, the users
The system has attributes that make it easy also need to undergo verification through a mobile pin(MPIN).
to operate and control. The Barangay Personnel served as an administrator that was
5. Reliability The system meets the need for reliability able to customize the information that would appear on the
under regular operation. resident end. The administrator could also approve the residents,
process their requests and generate reports. On the other hand,
The system is operational and accessible the resident should register first to be able to use the system to
when required for use. be approved by the administrator. Once approved, the residents
The system can operate as intended despite can update their information, send document requests or
the presence of hardware or software faults. complaints, and receive notifications from the system.
6. Security The system can be accessed only by the 4.2. System’s Features
authorized users.
Table 2 shows the salient features of the developed system.
The system is secured and protected in These features are from the analyzed user requirements.
terms of data transmission.
The system provides its unique account to
each end user.

Stecab Publishing
https://journals.stecab.com
Journal of Computer, Software, and Program (JCSP), 1(1), 14-22, 2024 Page 18

Table 2. Identified Features and Functions the system.

Upon completing the registration process, a verification email
Features/Functions Description will be sent to the resident’s registered email address. Once the
User Authentication The system administrator, as resident verifies their email, they can log in to the system using
well as barangay residents, has
individual accounts to log in.
Data Visualization The system features graphs and
will evaluate historical data to
help users better comprehend
changes that have taken place.
QR code-driven The QR codes will be applied to
allow access to the system and
resident accounts.
Online Complaint Submit complaint details and edit
Blotter/Reporting the status update through the
system.
Certificates Processing The system automates the
and Issuance preparation of Barangay
Documents needed by the
residents. Figure 4. Required Resident Information
Generate Query and The system enables filtering their username, password, and resident pin. The verification
Print Report records depending on chosen email is a critical step in ensuring the system’s security and
parameters and printing them. confirming the resident’s email address. By doing so, the system
can prevent unauthorized access and protect the residents’
Online Document The system has featured that personal information. Once verified, residents can easily access
Request residents can submit the request the system and utilize its features to facilitate their barangay-
form for their needs. related transactions.
Fully Customizable The system could be customized Figure 5 displays the user-friendly interface for the resident
wherein any barangay could that allows them to request documents and update their
possibly use the system information effortlessly. Additionally, residents can download
a QR-coded ID, which serves as a valid identification card.
Table 2 shows the salient features of the developed system.
These features are from the analyzed user requirements.

4.3. System Development Output

As previously mentioned, the system has been designed to
cater to two primary users - the Barangay Staff who serve as
administrators, and the residents. To gain access to the system,
residents are required to follow a simple three-step registration
process.
The first step is to carefully read and accept the policy and
agreement stated on the website. By doing so, residents can
familiarize themselves with the terms and conditions of using
the system and agree to abide by them. Figure 5. Resident Page
The second step involves entering their personal information, Upon login, the administrator is redirected to the dashboard,
as shown in Figure 4. This information is crucial as it is used which provides a comprehensive overview of the system’s
to create a resident account and provide access to the system. key metrics, such as the population and requested documents.
Residents must provide accurate and up-to-date information to Figure 6 illustrates the dashboard’s interface, which is designed
enable the system to provide efficient and effective services. to be user-friendly and easy to navigate. The administrator has
The final step requires residents to upload a valid ID for the flexibility to customize the barangay information to suit
verification purposes. This step is essential in ensuring the their specific needs. This customization ensures that the system
system’s security and authenticity, as it verifies the user’s can be adapted and utilized by any barangay that wishes to
identity and confirms that they are legitimate residents of the implement it, providing a versatile and efficient solution for
barangay. The uploaded ID will be checked against the system’s barangay-related transactions.
database to ensure that only authorized individuals can access

Stecab Publishing
https://journals.stecab.com
Journal of Computer, Software, and Program (JCSP), 1(1), 14-22, 2024 Page 19

4.4. Evaluation Results

The developed system was evaluated using six characteristics
of ISO 25010 software quality standards, each having three
indicators. To assess the system’s performance, it was initially
deployed in Barangay Malitbog, Oriental Mindoro, where it
underwent rigorous testing and evaluation.
During the evaluation, a varied group of participants provided
feedback, including residents of Barangay Malitbog (43%
of evaluators), barangay officials and staff (20%), and IT
professionals with experience in system development (17%).
Figure 6. Administrator’s Dashboard Barangay Malitbog residents were active users of the system
being evaluated.The following is the presentation of the actual
The system enables the administrator to manage document result of the evaluation.
requests efficiently. The administrator has the authority Functional Suitability
to approve or disapprove requests, as shown in Figure 7. Functional suitability implies the presence of the required
Additionally, the system provides a notification feature that functionalities and features as well as their behavior. The
enables the requesting party to be informed of the status of three indicators represent the completeness, correctness, and
their request promptly. appropriateness of every function of the developed system.
Apart from clearances and permits, the system also allows for
the recording of blotters. This feature provides a centralized Table 3. Functional Suitability Evaluation Result
platform for recording and managing such incidents, enhancing
Indicators Mean Verbal Rank
the barangay’s ability to monitor and address security concerns
Interpretation
effectively.
The system covers all the 3.10 Agree 3
specified tasks and user
objectives.
The system provides 3.67 Strongly Agree 1.5
the correct results with
the needed degree of
precision.
The system facilitates 3.67 Strongly Agree 1.5
the accomplishment
of specified tasks and
Figure 7. Document Request Page objectives.
The system is equipped with a reporting feature that allows the Weighted Mean 3.48 Agree -
administrator to generate reports based on various filters such
as resident category, Sitio/Purok, and gender of the residents The evaluation results (Table 3) show that the respondents
(Figure 8). The ability to generate reports based on various strongly agreed that the system provided proper and
filters ensures that the administrator can quickly retrieve the appropriate functionality. Nevertheless, the evaluators only
required information, saving time and effort. This feature agreed on the completeness, resulting in a minor decrease in
enables the barangay to get summarized data that could be the weighted mean to 3.48. This implies that, while the system’s
used for projects or programs for its residents, enhancing the core functions suit the expectations of its users, there may be
barangay’s ability to plan and implement programs effectively. potential for development in terms of additional features or
services. Overall, the results proved the system’s dependability
and efficacy, although there is always room for improvement
and modification to better serve its users.
Performance Efficiency
How relative is the system’s performance to the number
of resources utilized under specific conditions? This is an
important question when checking the performance efficiency
of the developed system. The response time of the system,
the resource utilization, and the limitation of the system were
expressed by the three indicators in this area.
Figure 8. Generating Report

Stecab Publishing
https://journals.stecab.com
Journal of Computer, Software, and Program (JCSP), 1(1), 14-22, 2024 Page 20

Table 4. Performance Efficiency Evaluation Result factor affecting its performance on different devices. This is
reflected in the evaluation results, with the indicator related
Indicators Mean Verbal Rank to running behavior having the lowest mean among the three
Interpretation indicators as shown in Table 5. While this is a limitation of
The system’s response 3.7 Strongly Agree 1.5 the system, it is not unique to this particular application,
and processing times and and rather a common challenge for any system that relies on
throughput rates, when internet connectivity. It is important for users to ensure they
performing its functions, have a stable internet connection to ensure the system operates
meet requirements. optimally. Nonetheless, this finding highlights the importance
of considering the impact of external factors, such as internet
The system’s amounts 3.7 Strongly Agree 1.5
connectivity, when developing and evaluating digital systems.
and types of resources
used when performing
its functions meet Table 6. Usability Evaluation Result
requirements. Indicators Mean Verbal Rank
The system’s maximum 3.47 Agree 3 Interpretation
limits of parameters meet The system allows 3.37 Agree 2.5
requirements. users to recognize if it
Weighted Mean 3.62 Strongly Agree - is appropriate for their
needs.
Performance efficiency received the highest weighted mean Specified users can use 3.37 Agree 2.5
among all the evaluation criteria. This indicates that most of the system to achieve
the respondents strongly agreed that the system meets the specified learning goals
requirements for response time and resource utilization. This is effectively, and efficiently
a positive indication that the system is operating smoothly and and have freedom from
efficiently. By providing users with a seamless and responsive risk and satisfaction in a
experience, the system is better equipped to meet the needs of specified context.
its users and improve overall user satisfaction. It is clear from
the evaluation that the system’s performance efficiency is a The system has attributes 3.53 Strongly Agree 1
strength that should be maintained and potentially built upon that make it easy to
in future iterations. operate and control.
Weighted Mean 3.42 Agree -
Compatibility
Compatibility represents how the system adapts to different Usability
environments and working conditions. It is important to One of the important characteristics of any application
check how the system responds to different types of devices or software or system is its usability. The system should achieve
operating systems. specified goals with effectiveness, efficiency, and satisfaction
Table 5. Compatibility Evaluation Result in a specified context of use. The three indicators used in
the evaluation represent appropriateness recognizability,
Indicators Mean Verbal Rank learnability and operability.
Interpretation The developed system is comprehensive, and its intended
The system smoothly 3.37 Agree 3 users could be from all age groups. Having trouble learning
runs on any device. how to use it could prevent its utilization. This could explain
the evaluation result for usability (Table 6). In the first two
The system is accessible 3.47 Agree 2
indicators, evaluators simply agreed that the developed system
on any device with
is appropriate for their needs and its learnability. In contrast,
internet connection.
the system’s ability to offer a few features that make it simple
The system generates an 3.70 Strongly Agree 1 to use and control is a benefit to the users.
effective result of data Reliability
from the prototype. Reliability was evaluated by looking at how the system product
Weighted Mean 3.58 Strongly Agree - executes its specified functions under certain conditions for a
specific period. The system’s maturity, availability, and fault
Given that the developed system relies on internet access, it tolerance which are represented by three indicators were
is not surprising that the internet connection is the main evaluated under reliability.

Stecab Publishing
https://journals.stecab.com
Journal of Computer, Software, and Program (JCSP), 1(1), 14-22, 2024 Page 21

Table 7. Compatibility Evaluation Result 5. CONCLUSIONS

The developed system has shown itself to be efficient
Indicators Mean Verbal Rank and helpful in monitoring residents’ records and offering
Interpretation convenient community services. The system was tested and
The system meets the 3.43 Agree 2 assessed in Barangay Malitbog, Oriental Mindoro, and could
need for reliability under also be implemented in other barangays. It has two primary
regular operation. users: barangay employees and residents, and it includes
functions such as document request management, blotter
The system is operational 3.50 Strongly Agree 1
recording, and report generation. The evaluation findings show
and accessible when
that the system meets the functional requirements of its target
required for use.
users; however, further features such as e-payment and smarter
The system can operate 3.40 Agree 3 authentication may be implemented to improve it even further.
as intended despite the To guarantee that the system is being used effectively, proper
presence of hardware or training should be provided to the implementing barangay.
software faults. Overall, the developed system represents an important step
Weighted Mean 3.44 Agree - toward digitization.

Based on the data presented in Table 7, the system remains REFERENCES

reliable despite only two indicators receiving agreement from
the evaluators. It is worth noting that the system’s availability Adam, N. L., Mansor, M. A. H. C., Pauzi, M. F., & Soh, S. C.
when needed was ranked first among the indicators, possibly (2022). Document and Event Record Management System:
due to its online availability. The majority of residents in the A Prototype. 2022 IEEE 12th Symposium on Computer
area have access to mobile phones and reliable internet signals, Applications & Industrial Electronics (ISCAIE), 2022, 223-227.
which allows them to use the system easily. https://doi.org/10.1109/ISCAIE54458.2022.9794525
However, it is essential to consider that the evaluators’
agreement on only two indicators may indicate areas for Ahmed, A. A., Al-Sanjary, O. I., & Kaeswaren, S. (2020). Reserve
improvement in the system. Further evaluation and analysis parking and authentication of guest using QR Code. 2020
may be necessary to identify specific areas that require IEEE International Conference on Automatic Control and
attention and enhancements to improve the system’s overall Intelligent Systems (I2CACIS), 2020, 103-106. https://doi.
functionality and reliability. org/103-106. 10.1109/I2CACIS49202.2020.9140192
Security
Benitez, J. A., Labra, J. E., Quiroga, E., Martín, V., García, I.,
The developed system holds sensitive information about the
Marqués-Sánchez, P., & Benavides, C. (2017). A web-based
residents thus, checking the security of the information stored
tool for automatic data collection, curation, and visualization
on the system is very important. The confidentiality of data
of complex healthcare survey studies including social
and the accountability of the users from where the data came
network analysis. Computational and Mathematical Methods
to represent the indicators in this criterion.
in Medicine, 2017. https://doi.org/10.1155/2017/2579848
Table 8. Security Evaluation Result
Bondoc, B. C. (2019). Towards Digitization through e-Barangay
Indicators Mean Verbal Rank “A Web-based Barangay Information System”. International
Interpretation Journal of Humanities and Education Development (IJHED),
The system can be 3.73 Strongly Agree 1 1(2), 88-91. https://doi.org/10.22161/jhed.1.2.5
accessed only by
authorized users. Carpio, C. O. (2020). Barangay management system.
International Journal of Multidisciplinary Research and
The system is secured 3.40 Agree 2.5 Publications (IJMRAP), 3(2), 26-32.
and protected in terms of
data transmission. Estdale, J., & Georgiadou, E. (2018). Applying the ISO/IEC 25010
The system provides its 3.40 Agree 2.5 quality models to software product. Systems, Software and
unique account to each Services Process Improvement, 896, 492-503. https://doi.
end user. org/10.1007/978-3-319-97925-0_42

Weighted Mean 3.51 Strongly Agree - Guto, R., & Jumba, A. H. (2021). Relationship between electronic
records management and public organization credibility:
The system’s security was evaluated and the results (Table Critical analysis of literature review. Journal of African
8) indicate that it is secure and does not compromise the Interdisciplinary Studies, 5(3), 52-67.
confidentiality of resident data. While two indicators received
a general rating of “Agree,” the overall weighted mean of 3.51 Hinkely, S. (2023, January 10). Technology in the public sector
indicates that respondents strongly agreed with the system’s and the future of government work. https://laborcenter.
security. berkeley.edu/technology-in-the-public-sector-and-the-

Stecab Publishing
https://journals.stecab.com
Journal of Computer, Software, and Program (JCSP), 1(1), 14-22, 2024 Page 22

future-of-government-work/ Qin, X., Luo, Y., Tang, N., & Li, G. (2020). Making data
visualization more efficient and effective: a survey. The
Jayoma, J. M., Moyon, E. S., & Morales, E. M. O. (2020). OCR based VLDB Journal, 29, 93-117. https://doi.org/10.1007/s00778-
document archiving and indexing using PyTesseract: A 019-00588-3
record management system for DSWD Caraga, Philippines.
2020 IEEE 12th International Conference on Humanoid, Requinto, A. M. R., Macapagal, R. A. C., Cortez, C. A., Pineda,
Nanotechnology, Information Technology, Communication A. A., Canlas, F. Q., & Natividad, R. (2019). Implementing
and Control, Environment, and Management (HNICEM), 2020, Document Management System (Dms) Technology In
1-6. https://doi.org/10.1109/HNICEM51456.2020.9400000. Barangay Paligui, Apalit, Pampanga. Innovatus, 2(1), 113-
118.
Joseph, B., Gadzama, W. A., & Agu, E. O. (2020). Design and
Implementation of a Secured Web Based Medical Record Sarker, I. H., Faruque, F., Hossen, U., & Rahman, A. (2015). A
Management System: A Case Study of Federal University survey of software development process models in software
WUKARI (FUW) CLINIC. International Journal of Computer engineering. International Journal of Software Engineering
Applications, 177(41), 27-33. and Its Applications, 9(11), 55-70. http://dx.doi.org/10.14257/
ijseia.2015.9.11.05
Karya, S., & Heripracoyo, S. (2020). Website Design For
Non-Cash Customer Transaction Data Visualization In Tongkaw, S., Inkaew, W., & Tongkaw, A. (2019). RAD Design
XYZ Bank. 2020 International Conference on Information and Data Management Systems of Natural Resources and
Management and Technology (ICIMTech), 2020, 382-386. Local Wisdom. IOP Conference Series: Materials Science
https://doi.org/1109/ICIMTech50083.2020.9211152. and Engineering, 551(1). https://doi.org/10.1088/1757-
899X/551/1/012032
Lacasandile, A. D., Abisado, M. B., Labanan, R. M., & Abad,
L. P. (2020). Development of an information-based Touray, R. (2021). A review of records management in
dashboard: automation of barangay information profiling organisations. Open Access Library Journal, 8(12), 1-23.
system (BIPS) for decision support towards e-governance. https://doi.org/10.4236/oalib.1108107.
2020 The 4th International Conference on E-Society,
E-Education and E-Technology, 2020, 68-75. https://doi. Villones, T. T. (2021). Barangay constituents information
org/10.1145/3421682.3421691 and services management system. International Journal
of Computer Science and Mobile Computing, 10(4), 63-66.
Malak, H. A. (2023, December 11). 11 Data Management https://doi.org/10.47760/ijcsmc.2021.v10i04.009
Challenges and Solutions. The ECM Consultant. https://
theecmconsultant.com/data-management-challenges/ Yumhi, Y., Dharmawan, D., Febrian, W. D., & Sutisna, A. J.
(2024). Application of Rapid Application Development
Oloyede, F. (2022). The Part Of Electronic-Governance In Tax Method in Designing a Knowledge Management System to
Revenue Collection And Remittance In Nigeria. Jurnal Improve Employee Performance in National Construction
Administrasi Publik (Public Administration Journal), 12(1), Company. Jurnal Informasi Dan Teknologi, 6(1). 155-160.
124-136. https://doi.org/10.31289/jap.v12i1.7188 https://doi.org/10.60083/jidt.v6i1.491

Stecab Publishing
https://journals.stecab.com